Terrible communication from office staff and flaky doctors. I had to reschedule because no one…read morebothered to tell me until one week before my appt that my doctor switched offices to a different city (same practice though) and they wouldn't honor my appointment time even if I travelled to the new office. Then, after rescheduling and waiting weeks for that appointment, I got another call less than one week before my rescheduled appointment informing me that my doctor decided to take time off. When I called to reschedule the receptionist literally said "yeah, that doctor takes a lot of time off in the summer." Next available appointment is two months from now after I've already been pushed off for months and I have no guarantee he'll actually show up to that one either. This has happened multiple times with this doctor and this practice. I've been asked to see his associates more than once due to his frequent cancellations. 100% do not recommend. Family life comes first, always, but the disregard this practice and its doctors has for patients is astounding. Good doctors are a dime a dozen. Don't waste your time or money on this practice.

I have been going here for twenty-five years and have NEVER had a bad experience. Dr's Whitaker and…read moreRogers have always gone above and beyond for all my surgeries! Yes, they are a busy office. This is because they are great at what they do.

Dr Kegler is the best. I have been going to him for years. i feel confident that I'm getting the…read morebest care.

Had thorough exam with Dr Kegler's assistant who was incredibly friendly and helpful. I found her…read morerecommendations and suggestions honest and extremely beneficial to me. My visit with Dr. Kegler himself was also very informative. 'Apparently' you're supposed to throw away your disposable contact lenses rather than using them for months on end as protein building and infection can occur. Who'd have thought??!! Guess I should stick with the professionals rather than going with the if-it-doesn't-hurt-it's-okay approach from now on.

Called to check prices on getting my contact prescription renewed without insurance. It's $92 for…read morethe exam and $46 for the fitting. Hope that information helps someone else :)

Charged $185 for a new patient eye exam; office just copied my prescription information from my…read morelast exam with another provider. RIPOFF!!!

The eye exam was top notch, but purchasing glasses is a tough go. The selection of frames is not…read moregreat. It was suggested to me that they would order a few frames for me to choose from, but somehow, the frames never got ordered. It took two phone calls and two weeks for me to learn this. Now I am looking at having going back three more time to actually get glasses. It will take more than a month more to get glasses. Not good customer service.

Really liked the place and hours. Could tell the staff treated new and returning customers with a…read morelot of care and friendliness. Would recommend

Extremely frustrated from this horrible experience. I had my cataract surgery almost a year ago…read moreand I've had nothing but issues with my one eye. First they sent me to a retina specialist, which that particular issue cleared by increasing the amount of steroid drops. Next I saw a cornea specialist who found an issue that occurred because of the cataract surgery. He performed another procedure and I'm still unable to see clearly out of this eye and driving at night is almost impossible. I've been back to multiple appointments and nothing is helping. Now they are ignoring my calls to determine what is to happen next. In the interim, I tried to seek a second opinion and that doctor would not do anything and suggested that I go back to the original surgeon - stated my cornea is abnormally shaped. I've also went back to my insurance provider who also called and requested them to call me back - still no call. I've tried the last doctor as well as the office manager. In my opinion, I would not recommend this facility to anyone. I ended up at this facility due to a routine eye exam at another location who recommended this facility for cataract surgery. So I believed that they would only recommend a "good" place - not so much. Now mind you, I had no other issues with my vision - I'd had lasik years ago that was still working but was experiencing issues with bright lights when driving - which was attributed to cataracts. One more thing ... the troubled eye has problems staying open - so now I'm also fighting keeping it open while trying to work. Just horrible!!

Very bad experience at this practice Had cataract surgery with very bad outcome Never saw my…read moresurgeon again after surgery and asked to set up appointment with her with multiple requests . Was told they would contact her but she never saw me again since the surgeries. Just saw her optometrists and they gave many different excuses .Left with bad scarring on my left eye ( confirmed by another Dr) and I will need additional surgery Ended up losing my job as I am a Realtor and my team let me go as I could not drive long distances.Had to put my life on hold as my vision causing anxiety and feeling physically unstable when walking. Unable to drive distances as very low vision on my left side because of left eye . Was told That was not a problem and one of the optometrists said you are lucky to have one good eye . Did they forget that I came in with two good eyes ? Please research who you go to and be safe .

Blind By Derick…read more Robert Derick and vitreous retinal surgeon, Doctor Dino Klisovic implanted the BAERVELDT glaucoma implant. (Dr Klisovic is the finest surgeon in Columbus). One day after the implantation my appointment with Dr Klisovic said , I was doing so well I did not need to come back. My pressures were. 10 and I was seeing perfectly out of both eyes. Next, I had to meet with Dr. Derick,a few days later.. At the appointment my vision was even better when tested by his nurse. My nightmare: Dr. Derick wanted to trim the suture that controlled the flow of vitreous, but not to sever the suture. My wife warned him if he cut the suture I could go blind. This foolish man cut the suture and said I would be fine. 12 hours later my eye pressure was "0", and I was blind. I remain blind two years later almost to the day. Doctors in Columbus and at Duke University confirmed Dr. Derick made me blind

I accompanied my elderly aunt to her appointment with Dr. Derick on 7-29. She had been extremely…read moreapprehensive about returning for her second follow up appointment due to her initial follow up visit not going well. She had expected to be seen by Dr. Derick after her surgery the prior day but was passed off to two very young people who stated they were doctors and had my aunt angry, confused and afraid to return. The fear of losing her vision had her terrified but Dr Derick contacted my aunt that same evening and asked her to come in for a second visit and would be seen by him. Upon our arrival we were were escorted to the back by the most amazing young lady named "Bree" . She explained every process clearly to my aunt so she could understand what was happening during her visit. She was so kind and sweet to my aunt and had her relaxed for Dr Deric's arrival to the treatment room. Dr. Derick, treated her with kindness and compassion and was able to explain to us, all the issues that my aunt had concerns about, giving her some comfort and relief. Initially she planned to go elsewhere for a second opinion, but after yesterday's visit, she will be returning with a new positive outlook!!! Thank you, Bree and thank you Dr. Derick!!!

First visit to check my blurry eye issue. Was the first client to check in and was told I was the…read morefirst patient. Then another person came in a was taken back before me?? Then I did finally get called back and the young lady did all her testing, she was really nice. Then she left and said the doctor would be in. well I waited and waited. Then she came back in to take me to another room for another test. Afterwards she said the doctor would be in soon. And I waited and waited. Finally came in about a 90 minutes after my appointment. Seemed nice enough but for a first appointment was quite a bit of waiting. I will go back if needed, but will plan accordingly for I can take my phone in while I wait. lol

Dr. Katz went above and beyond the call of duty for my dad's eye surgery…read more He took an issue that was out of his hands and made it his problem to solve, staying extra late to accommodate my father. We have great trust in him in his professional abilities and enjoy his engaging personality too! I can't think of a doctor I would have trusted more with my dad's health.