I see quite a few of these reviews are not recent. They definitely are not anything like I…read moreexperienced with my visit and purchase with this dealership. First, let me say, it's a unique experience. It is a smaller dealership. They are NOT a buy here pay here and you do have to qualify. Now. We had been checking online for a vehicle. We saw thru CarGurus that this location had a vehicle we wanted and it was a great price. Obviously the vehicles offered on that website are certified pre-owned. Perfect!!!! Went to the dealership. They close at 5, we arrived around 430. They did not rush us at all. We were assisted by Ernesto. Super friendly guy, btw. He went over all the details of the car and then some. The knowledge they have about their vehicles is not normal, in my experience, for a small town, small dealer. It actually exceeded our expectations. We put in our application and went home. Came back at 10am next day to complete paperwork and finalize purchase... haha. Or so everyone thought. Until my loving oh so thoughtful husband said "hey honee, check out this Land Rover Luxury!" Needless to say we ended up changing our minds and went home with a totally different car than we had planned AND we also purchased a truck for my parents and it was such a good price we paid cash! It was an amazing experience and Adrien and his team were just super great thru the entire process! Thanks so much for your patience with us... we will be back for that other Truck later!!! *** please give this business a chance to earn your business. They really are great. If you give them the opportunity, they will get you what they need.

I would give this dealership zero stars if I could. I visited to look at a Honda Civic for my son,…read morebut was immediately told not to even consider it because, in the salesperson's words, they wouldn't put their own daughter in it. Instead, we were shown a truck that they claimed was safe and reliable--something they would put their daughter in. Less than a month after purchasing it, the transmission failed. My son had barely made his first payment. It took nearly two months for the truck to be returned, and now, just two weeks later, we're dealing with fuel line issues and faulty sensors--it's back in the shop again. We've made five payments and have only had the truck in our possession for about a month in working condition. Each time we try to reach someone at the dealership, we're told the person we need to speak with is unavailable. At this point, we are spending more money repairing the truck than we are making payments on it. We were clearly sold a lemon. I am updating this review to provide additional context regarding my experience with the dealership. After my initial review was posted, my fiancé spoke with the dealership, and they inquired whether he knew a Heather Greene. He informed them that I am his fiancée and that the truck was purchased for my son. They then asked him if he could have me remove the review because i was not part of the process, even though i spoke to the salesperson and it was my money for the down payment. Since that conversation, we finally received the truck back on June 1st. Unfortunately, on June 3rd, the truck had to be returned to the shop for an additional $1,500 worth of repairs. We originally purchased this truck for $10,000, and to date, we have invested an additional $6,000 in repairs. My son continues to bear these ongoing expenses. It is important to note that the dealership's response claimed they had no record of a transaction during this time frame. However, as documented, my fiancé spoke with them directly, and they acknowledged the purchase. I typically do not write reviews, but given the circumstances, I feel compelled to share our experience. During the purchasing process, I was told by a salesperson, "I would not put my own daughter in the honda civic, but I would in this truck," which ultimately led us to proceed with the purchase. It is disheartening that some businesses engage in practices that leave customers feeling misled and financially burdened. We received the truck back on June 4, 2025, and unfortunately, it had to be returned to the shop the very next day, June 5, 2025. The truck has been in the shop for approximately five months, and has only been driven for less than a month in total during that time. Additionally, the dealership attempted to claim that the mechanic was responsible for all of the issues, which is inaccurate.

Best car buying experience so far! Chris was our sales guy!…read moreWas always so patient with my many many crazy questions! Always patient and super friendly! From the initial contact about the car, to test driving the car, working around my insane schedule to make it work, and then to the paperwork! Everything was EXCELLENT! Chris went way above and beyond to make sure I was a satisfied customer! Recommend Chris 100% if anyone is ever in the market! Thank you Chris for putting me in the SUV of my dreams!!!!

Found these guys online, where they had very detailed listings for their inventory. Enough info…read moreonline that I felt I'd already met the 3 cars I was interested in. Working with them was the smoothest, easiest, lowest pressure experience I've had buying cars. No sweating the customer for hours, no endless list of up-sells - from offer to drive away took about 40 minutes. Went home with a clean Mercedes SUV at a good price that still is making my wife giddy.

It has been 5 months and I still do not have a proper title to the vehicle. The Texas DMV wrote to…read moretell me the title had a lien on it for the falsified odometer. I had to hire an attorney to try and alleviate the title issue. At this point it would be easier for Luke to return my money and I would return vehicle. Luke has not been responsive to me so my attorney had to handle this issue. The Texas DMV agent agreed that the dealer would be better off returning my money and taking the vehicle back. They do not know when the title will be released. Luke it would be in your best interest to return my money before this lands up in litigation. It will get expensive to fly to Colorado for court multiple times. That vehicle has already been ticketed for no license plates parked on the street. I have no where to park the vehicle and it's causing me legal problems. I am at the point of filling civil litigation unless we can work out a return. I still do not legally own this vehicle.

Fantastic experience buying a car from Luke, and Greg had it in better than expected shape when I…read moremade the purchase Wholeheartedly endorse

I unfortunately do not have a single nice thing to say about the Covert Bee Cave. There's no…read morefollow through from anyone to see that you're properly cared for. There's no rush to service or to help the paying customers. Only towards the sales and I can tell you that motto will be remembered in Bee Cave and isn't something the community takes well. You say brakes and other items are there most important factors when it comes to safety it is your biggest concern with inspections. Yet other dealerships are fixing the issues while you say "that's normal" or "that's fine, there was nothing wrong". Covert GMC Bee Cave, you should be ashamed of your daily practices and what you put on your lot. Whoever handles the safety inspections, needs to be part of your high turn over covert keeps blaming when something goes wrong. I've had two vehicles that have spent more time in the shop than with me. Ive bought 2 Audi SQ5's recently - paying interest on two vehicles. The one that had to be bought back by covert due to its having major issues. Along with the new one being in the shop. But it's at Audi due to yall stating the brakes and noises and pedal issues were perfectly fine when they were not. For the past 5 months since trading my car I've been in loaner from Audi more than I've been in my personal car. Cherry on the top. I've put less than 2k miles on my new car and had to stop into discount tire today they said I will need to replace the tires soon. Looking forward to yet another expenses. Thank you covert bee cave.

Amazing customer service! The staff here is friendly, and the environment is very clean and…read morewelcoming. Not to mention the service department is on point!

I am reluctant to leave negative reviews for local small businesses, but my experience here was…read moredisappointing. What should have been a straightforward heads, cam, and exhaust job dragged on for 1.5 years, with my truck sitting parked outside in the lot for months at a time with zero progress. I expected superior craftsmanship for the premiums that were paid but in reality, under delivered. They installed oval-port headers onto D-port heads causing immediate gasket leaks and fabricated exhaust with poor welds and cheap clamps instead of the clean, stock-style single-exit setup I requested (which I eventually had to pay another shop to completely redo). On top of that, they were unable to dial in the tune, forcing me to rely on a remote tuner and resolve several issues myself including misfires from an improperly indexed distributor, fouled plugs, and sensor faults just to make the truck driveable. The pattern of delays continued when I brought the truck back for the third time to address oil and coolant leaks. Despite scheduling well in advance for what was supposed to be warranty work, the truck sat untouched for months before even being diagnosed. The repair was initially denied before finally being honored, taking an additional five months to resolve while the vehicle remained exposed to the elements. While the staff is friendly and I understand they juggle larger more profitable builds, the combination of extreme delays and questionable workmanship makes it impossible for me to recommend this shop.

My girlfriend brought her 1979/80 Chevy C10 Scottsdale in to Jerry Dixon's Automotive (JDA) for a…read more110 point inspection as it was running rough; they recommended multiple repairs. These included brake & power steering hoses, coolant flush, replacing front wheel bearings, and replacing the battery. She authorized this work and to our knowledge it was done. JDA stated that they did the work necessary to make the car safe to drive. However, she continued to have running problems and JDA recommended looking at the gas tanks. They scoped them and said they were full of rust. They said that "both tanks, senders, lines and probably the switchover valve need to be replaced." She discussed supplying JDA with the parts for them to install and ultimately decided to have JDA buy the parts and install them. They provided an estimate and went ahead with the repairs. JDA replaced the gas tanks, senders, lines, and switchover valves and asked her to pay the balance and they would deliver the truck. My GF looked at the final bill and it was approximately $1000 more than the original estimate. When my GF asked about this, they said that an estimate is just approximate and depending on what they found it could increase. They said they did extra work that they did not charge her for to counter her issue with the additional $1000. When she paid the bill, they reneged on their offer to deliver the truck and required her to pick it up at their location. She picked up the truck and we continued to have major problems with the gas tanks. When I start it up and switch the tanks, it dies. I tried multiple times. JDA said to bring it back and they would check it. I drove it to JDA and an employee took it for a test drive without taking me. They returned and said it was working fine, that if the tanks weren't switched regularly the off-tank gas line would drain back into the tank and require time to fill when switched to that tank. They stated facetiously that my GF should know that considering that she owns the truck. This doesn't make sense as it implies that once switched it would take some time to fill the line; how is the truck supposed to continue to drive if no gas is getting to the fuel pump?? I took their word that it was just a normal operational issue, drove the truck the next day and while I was driving it, the truck died. I toggled the tank switch and nothing happened. I was stranded on the side of the road and my GF had to have it towed. When she called JDA, they said that if the gas runs out and the truck stalls before switching to the off-tank, the switch wouldn't work as it needs more amperage to operate than a battery can provide when the car is not running. So they're saying that the car needs to be running for the gas tank switch to work?? NOT LIKELY. Given that JDA could not figure out what was going on, my GF brought it to another classic car repair shop for a diagnosis. The first thing the new shop said is that the gas delivery system is designed so that gravity assists in delivering the fuel, so JDA's contention that not switching tanks would affect the gas in the line was completely wrong. Second, they said that the battery has sufficient amperage to activate the gas tank switch even when the car is not running. So JDA apparently doesn't know how these things work. In addition, the new shop showed me that the gas tank switch that JDA installed is NOT an OEM part, that there are significant kinks in the new gas lines, and there are OLD lines that were not replaced. (picture attached) The new shop did the repairs and it is working fine now. Overall, my GF, Shelly, is extremely dissatisfied with JDA's work and ethics. Neither she or I have ever had to pay so much over the estimate for a repair (approx. 30% higher) and garages have always informed us of a difference in price BEFORE they did the work. Their justification that the parts/labor were necessary to get the job done is not ethical, they should have discussed this with Shelly beforehand. They refused to tow the truck when it died, then towed it without her consent while they were examining it at her property and wanted to charge her $250. The fact that the gas delivery system continued to be faulty and that they claimed it was our ignorance that was causing the problem was just false. Finally, when we picked up the truck, the rearview mirror was detached, the front right headlight was not working, the left side dashboard light was not working (very difficult to see gauges) and the horn cover was broken so we could not honk the horn if we needed to. They did a 110 point inspection which surely would have revealed the lighting issues. Delivering the truck to us with these broken safety items without offering to repair them is a good example of their careless attitude and unprofessionalism. We would not use JDA again and our advice is buyer beware..

I can't speak highly enough about this shop…read more I needed a clutch replaced on my second generation Infiniti G35, and because of the design, it's about the most expensive clutch replacement of any normal car in the US. Infiniti dealer quoted me at more than $3500, more than $2000 in parts alone, and several other shops were just shy of that. I called z clinic about what they would charge and with parts, the quote was more than $1000 less than the other shops. To my complete amazement, they recommended I get the parts on my own and they would install them at an hourly rate. I was able to get the parts at a discount from an infiniti dealer in another state who sells them online, and got them installed here. Total savings was almost $2000 and I was still able to use entirely OEM nissan parts for the replacement. Even if I had z clinic get the parts for me, it would have been about $1500 in savings. Total clutch replacement took 3 hours. This is almost legendary speed for a time intensive procedure like this. Infiniti wanted me to leave it for 3 days, other shops were both 2 - 3 day estimate, and obviously none would let me bring my own parts, and they were marking up around 100% for parts. On small stuff this usually isn't a huge deal, but on $1500 worth of parts, doubling the price makes work really expensive. My regret is that I didn't call z clinic first because this is probably the best shop I've found in Austin. I would have kept my previous 300ZX twin turbo if I had known there was a great mechanic that worked on these cars in the area. I only wish the shop was a bit closer, but this will definitely be my go to place for work on my G35. If you have an infiniti G, M, I, Q, or datsun, nissan SX, ZX, Z or equivalent, this is your shop. I'd even check if they did work on Altimas and Maximas if I had one. Skip the dealer, skip the garage down the street and go here. They specialize in these cars and their prices and policies are as good as any mechanic I've ever seen.

The best place to go if you have a Z. I tried finding a local shop so I wouldn't have to drive far…read morebut they all either couldn't figure out how to swap my clutch or they were all booked for a few days. I was in a time crunch and Kevin stayed late so he could finish up my car the same day. I can't express my satisfaction enough but 5 stars will have to do. Kevin and his wife are amazing. Pro tip: try and check out her 300zx and play with their pet Bengal while you wait

Last week I bought two vehicles, and my only regret is that I bought one of them before finding…read moreTexas Auto Ranch. I called and left a message Monday morning and received a call back from the owner, John Phillips. I pass by his lot every day coming and going and noticed that he always seemed to have lots of nice looking stock on hand. I was in the market for a late model Infiniti and noticed that he had several on hand. When John called me back, I delivered my typical "This ain't my first rodeo speech," so as to let him know that I was not going to be a push over. John was very humble and friendly, it was immediately apparent to me that working with him was going to be fun and easy. After speaking on the phone a few times, curiosity finally got the better of me and I stopped by after work. John is a man's man who loves to talk about fishing and his kids, and we got along famously. He presented me with several options, and earned my trust by revealing several aspects of the deal that are normally kept from customers. It was an educational experience, even for someone like me whose bought several cars and has friends who have their dealers license. The car had some minor imperfections, but John made some calls and got me taken care of. As it turns out, this is not his first rodeo either and he is incredibly well connected, and apparently incredibly influential with his business contacts as he was able to get me some nice freebies and discounts. Having purchased 10 cars since moving to Austin, most of them at Austin Infiniti, I had a good basis for comparison for rating a car buying experience. John and Texas Auto Ranch are far and away the best I've ever encountered, and because of integrity, his personality, and his willingness to go above and beyond, he's earned a customer for life. Here are some pointers: 1. Call him first to find out if he has what you want, or visit his website. 2. He may be able to find what you want if he doesn't already have it. 3. Be nice and you'll be amazed at the level of service you receive. 4. Give John a shot at your financing even if you already have your own lined up. He could have saved me some money, as it turns out. 5. Compare his prices to anyone in town; you'll be amazed. 6. Tell him that you contacted him because of his YELP page, so he'll believe me when I tell him it will actually increase his sales.

Best car dealership ever, hands down! We had a great experience at Texas Auto Ranch in Hutto! They…read moreare not your typical, fancy car dealership, with the sales team vultures stalking and swirling around you. The owner, John Phillips, is an honest man, just trying to make a living. I found the car online and had to drive from Galveston to Hutto to go get it. John held the car for me for 2-3 days until I could get out there; even though, he had other offers on it. When we got there, he handed me the keys, and allowed us to test drive the car by ourselves, trusting us to come back. Neither him, nor his friend and co-worker, Mike, bothered us while we were looking at the car, checking for damage, making sure all the buttons, lights, etc. worked; and that the car was in good condition. They were actually helpful and answered all of our questions with no pressure. They were no hassle, straight-up, and to the point. Not to mention, they gave us a great deal on the price!!! They made the car buying process quick and painless, in fact, it was a very pleasant experience. He even offered to take care of us, if any issues happened after we purchased the car. Additionally, they recommended a cute cafe for us to eat at afterwards, which was delicious and another pleasant experience. Needless to say, it was well worth the long drive to Hutto, and we will definitely be purchasing our next car from them. It is rare to find genuine, honest, good people like John and Mike. Thank you for making our car buying experience as painless and pleasant as possible! We greatly appreciate it and wish there were more people like you!

Its a little garage, hard to tell where to pull in, not a lot of frills or comforts, but they're…read moregreat guys and they do great work. Straight-forward, friendly and professional.

Sam is the man. Very friendly. No Bologna, tells it straight, transparent pricing and quick turn…read morearound. 10/10