This place, for me, does one thing and does it well. I get…read morefull synthetic oil these days, and know that I can go 10k miles between changes. JL will put that on my window sticker. Others have been unwilling to due to a policy or some such. Same with tire pressure, etc. They will offer a coupon or rebate when one is available, and are actually fast. I occasionally use another place, depending on the vehicle or town in I'm, and they aren't always so speedy. Locally, Jiffy Lube is my go-to place. 180 degrees from the oil-brand-named place that I avoid due to a really bad customer experience there. No complaints, other than the location and the crazy place to leave the business and re-enter traffic. I wish this was closer to home and in the towns I frequent most often.

They provided an excellent service at a decent price. I was impressed that they wash windows and…read morevacuum your car. Everyone was professional and nice. Quick and efficient.

I've been a customer here for many years. After my most recent visit, I can no longer recommend…read morethis business. I arrived for a simple oil change. It took just shy of 2 hours. I was told after 1 hour and 45 minutes they were waiting on a filter. I don't understand the point of making an appointment if the required items aren't there at time of service. I was charged 17 dollars for an additive I did not request, nor was I told this was being included. On top of that, what used to be a roughly 40 dollar service cost me 91, even after a 15 dollar discount for making me wait. There's no longer any advantage to coming here versus a quick service that's actually cheaper at this point. I will no longer be bringing either of my cars here.

I have an extended warranty on my vehicle and the warranty uses the RepairPal network, to which…read morethis location belongs. When starting to schedule service for my warranty work, this was the recommended place from that warranty so I chose it. I called to verify my appointment and the details of working with my warranty and Kingsport Tire and Auto told me that if the warranty didn't pay what they quoted, I would be responsible for the difference. This isn't true according to the warranty service (I called them AND it's on their website). If you read my warranty and service info it clearly states that they (Kingsport Tire and Auto) have to accept the warranty coverage amount and I do not pay any difference with their desired price (I only pay my deductible). Instead of seeing how this played out I just canceled my appointment with them. But they need to be aware that to be part of the RepairPal network, the service center (Kingsport Tire and Auto in this case) AGREES to accept the warranty-paid price (they provide a range) and not charge the customer any additional amount (taxes not included I believe). So this place was trying to circumvent that agreement. I reported them to RepairPal so maybe they will understand this going forward.

I am an auto Mechanic and the owner of http://www.skfautomotive.com/index.html , Last summer i…read moretook a trip to see my girlfriend in Kingsport Tn, i was driving through Virginia when my air conditioning stopped working. once i arrived my girlfriend suggested Yankee's Auto as she had previous work done there and was happy with the service. we dropped the car off the next morning and by noon Anthony the service advisor called and said the AC compressor hoses needed new "o"ring seals , i told them to go ahead and do the repairs. I was impressed with the good fast service and very happy at the thought of driving 12 hours home with a nice cold air conditioner. This is a good shop and would recommend them without hesitation. Regards, Enrico DiGioia

I recently found this shop again and wanted to share my experience from last year. I brought my…read more2014 Jeep Grand Cherokee Limited here after being referred by others who said they had received similar work done at this location. When I arrived, I was told that they did not work on my type of vehicle or perform the service I needed. What confused me was that I had been told by multiple people that they had received the same or similar service from this shop. The information I was given beforehand did not match what happened when I arrived. I cannot say why I was turned away, but the experience left me feeling disappointed and uncomfortable. I would recommend that the shop clearly communicate what vehicles and services they accept so customers can avoid wasting their time.

They are always busy, that's a good thing, so busy in fact that they don't have the need to lie to…read moreyou about service you don't need like other auto places. I Had an ac issue, Firestone on roan said it would be some crack inside the blah blah blah and would have to completely remove the dash, without even looking at it they were already estimating $1200. Precision actually looked at the problem and determined it was a very simple fix the schrader valves needed replacing, cost about 40 bucks. Their wild success keeps them honest. The quality of the work they've done has been great also. This is my go-to mechanic I've had several issues fixed on my truck here. Good prices good service and honest! Cannot ask for a better auto shop. One down side is you will need an appointment and sometimes can be over a weeks wait. Once they held my truck for 5 days because of how busy they were, but they did go above and beyond fixing the fuel tank/sensor....issue. I Highly recommend this place.

The guy up front is friendly enough but the service is sooooo slow. If you are in hurry I don't…read morerecommend this place. I did appreciate that they provide coffee but I did not appreciate the leaky coffee pot which they are apparently fully aware of and seem to be ok with potentially burning their customers. I am sure they did a fine job of changing my oil but I feel like I could have gone somewhere more reasonable and faster. ‍

After my son's recent move into the area, I was tasked with finding an and reliable auto repair…read morecompany. I checked into American and Import Auto Repair and was not only impressed with the reviews but also my initial visit. We had two cars that required routine maintenance. The service was performed quickly with an inspection that was comprehensive compared to what we had done before. They pointed out issues that are eventually going to need to be addressed but indicated that could be addressed later. Both vehicles had slow tire air leaks and were repaired for no additional charge. Prices are reasonable and communication by the mechanics is exceptional. Special shout out to Josef and the excellent mechanics that worked on our vehicles.. I would highly recommend this shop to anyone looking for an honest and reliable auto repair shop.

Ridiculous quote. I had a brake noise. They said they couldn't find it. They quoted me $4500 for…read morea full replacement of my brakes. I ended up using some brake lubricant on my own and it fixed the issue. I saved approx $4480 over their quote. (they do not have good mechanics)

I take both of our cars here for everything, except those very few items that need to be done at…read morethe dealership under warranty. Sadly express oil does not do any of the warranty work. However, my experience is that they do great work at very reasonable prices. They are certainly not cheep but you can depend on them to stand behind what they do. Most importantly they do not foist unneeded repairs on their customers. This is a full service auto repair shop. Not just oil and filter changes. One example: I have a reasonably high end car that the turn signal lights kept burning out due to a design defect. The dealership charges hundreds of dollars to replace a $5.00 light bulb because they said the bumper had to be removed. When I took it to Express Oil, I watched them take out a bolt, loosen another then reach down and replace the bolt. What was almost a thousand dollars and a day at the dealership was a matter of minutes and $15.00 at Express Oil.

Fast friendly and could change my oil in my Acura when Walmart, Jiffy Lube, Firestone, Take 5 and…read moreseveral other local shops couldn't, and/or wouldn't because of the oversized plug that was put on my oil pan. It helps that they will let you bring your own oil filter and oil to make it about $33 for the service and that's with tax.. so after it's all said and done.. I paid $4 for the filter, $15 for the 5 quarts of full synthetic oil (on sale), making it $52 after everything is said and done

Glad I was referred here from another independent repair shop as I had a radiator issue on my…read moresenior BMW. They were highly recommended by a respected area technician for my 2006 BMW 330i (I am the original owner) with 213K miles. I was impressed by (1) the number of BMWs, Mercedes and Audis they were servicing, (2) the cleanliness of the shop, (3) the knowledge base of the team, (4) the promptness of the service and (5) job well done for (6) the price quoted/paid. Great first impression and I will be back! Thank you for restoring my faith in technicians to work on my BMW! Greatly appreciated!

We have used BRM for over a decade. They have been excellent. They use original parts, and follow…read moreall mfr recommendations and guidelines for the specific vehicle. They have kept our vehicles in perfect running condition. Highly recommended!

Best oil change I've had, the technicians were fast and friendly. They took extra care to clean my…read morewindows and ensure that my vehicle was safe. I appreciated that they didn't try to upswell me on other services and were extremely professional. Price was reasonable. I will definitely return if I'm in the area.