Horrible horrible store. The man that sold me the bulbs for my blinker. He acted like I was pulling…read moreteeth when I practically BEGGED him for HELP. Once outside he looked at the LABOR involved, HE SAID HE NEEDED A SPECIAL TOOL!! I went to another Auto Zone (why you might ask?) This place without a clue as to my issues with other store, they TO PUT IN MY BULBS, NO SPECIAL TOOL NEEDED. I will call corporate about this store. The employees are rude, lazy and or just plain STUPID. I wonder who the manager might be? As there are all bad reviews, the lady mentioned must still be there as it smelled like a smoke stack IN the store. Sad sad sad... Stay away at all costs unless you want to be treated like a lower class citizen.. I'm surprised they are still in business!!

This is probably the worst Auto Zone ever, and I say that based on several visits there since I…read morerecently moved right down the street (and drive a car that is always in need of parts and repairs). If you're going in there to pick up a simple part and get in and out with no talking, this place is fine. It's a typical Auto Zone with tons of supplies, parts, and accessories. However, if you need any real assistance, you're in for a world of hassle and frustration. I wanted to get my battery tested since I was having issues with it (soon determined to be a near-dead alternator). The guy who went to test it didn't know how to use the little machine they use. After standing there confused for the longest time, he eventually came up with a lame reason why it was my battery's fault the test wasn't working. A few days later, I decided to pull my dead battery and take it in to get it charged. The woman behind the counter seemed baffled by my request. She took my battery to the back to charge it. She said it was charging, and it was a process that took 35 minutes. When I returned an hour later, my battery was sitting on the counter. When I went back home and plugged my battery in, it was still dead! I then turned to the Advance Auto a mile down the street and was met with superior service. When I expressed my frustration with the Auto Zone down the street, the guy said he hears that all the time. The Auto Zone about three miles away in Trenton also said they get people in there that voice the same sentiments, and that Auto Zone is okay. I was set never to return there again, but a few months later, I needed a new brake light. I figured I could go in there and be out in two minutes with no trouble. I took my burned out bulb in there to make an easy selection of a new one, but I couldn't quite find the right one since my dead bulb was corroded with the little numbers worn out. The guy looked it up on the computer, and alas, I was sold the wrong bulb.

I just have to say, I am a frequent customer at this AutoZone, and the only reason I keep coming…read moreback is the incredible customer service. Every time I walk in, the staff goes above and beyond to help me find the right parts and answer my questions. Good customer service is rare these days, and these employees deserve recognition for prioritizing the people walking through the door. Patty and Brandon's attentiveness and dedication to helping people is exactly what makes this location successful!

Such an amazing experience at this location. Changed my entire day for the better. I came in with a…read morecheck engine light on & spoke with Lindell. Lindell was super kind, detailed & knowledgeable in explaining to me what the issue was with my car, & how I could fix it. He made sure I was totally good to go with all my questions answered and made amazing recommendations to me. I needed a Seafoam gas treatment liquid for my gas tank, I didn't know I needed a funnel to put the liquid in. He came outside with me, offered to use his own funnel if I needed it, & made sure everything was good. Blown away by his service and how he was so kind, treating me a stranger like his own family & friend. Thank you, Lindell!!!

Best auto zone I have ever been to. Amazing customer service! 10/10 recommend!! great help finding…read moreme everything I was looking for.

Mr Cook was the best! My Jeep battery was dead and he tested it to make sure it was actually dead…read more Not only did he make sure to find the right size and type (he had to run to the Jeep 3 times) he then swapped out the battery for me!!! Sooo much cheaper and more enjoyable than going to the dealership!

when i walked in i was immediately greeted by the workers they asked if i needed anything i asked…read morethem if they could help me with a few lights on my car the worker thomas told me they would have to look at it first and he looked at it while odis sold me my lights thomas took the time to actually take my head light out to put the new one in and as i waited inside odis had a nice funny conversation with me they were both very nice

Went in to have my battery tested, Mel helped another employee test my battery and when I was told…read moreI may want to replace it, I asked if I could get some assistance with installation and Mel said he could help so I decided I would replace my battery, the customer service Mel provided was above my expectations. Thank you so much for all you have done. Will definitely be a repeat customer.

Thank for helping install wiper blades on my daughter's car! They were difficult to size up and the…read moregentlemen here were professional, trying new ones until they fit! Will be back for replacements!

The store is always clean and the staff is friendly and helpful. They also assist in at least one…read morecharity drive every holiday season without recognition by providing spare boxes to pack toys in.

Little kid behind register grabbed the wrong serpentine belt and gave me the wrong directions to…read moreput it on. The belt ended up too big so I had to take it off and get the right one. When I went back inside he told me they closed at 9 so I rushed to put the correct belt on just to find out they were open until ten. Horrible service no apologies. A huge waste of my time!!

I went to this store because my check engine light was on. It was very busy, but Maragree got to…read moreme as quickly as she could. She tested my van to determine the problem, printed out the diagnosis and approximate cost to repair. I asked for a referral to a reputable mechanic and Roger assisted with that. Maragree was professional, knowledgeable, friendly, and I couldn't have asked for a better experience with a retail business.

These people in this store are incompetent. Came in to get a ignition control module tested, they…read moredidn't even know what it was. How can you work at an auto parts store and not know what it is? And then they told me that "We don't test those here." While the sign on the window clearly states that they do. I will never be coming back to this location ever again.

I've been using the store for quite some time and they've never disappointed, I needed a battery…read morefor my car and they had one in stock, Iam 56 and have Parkinson's disease and unable to use a lot of tools. I would like to think Chavez for going above and beyond to help me out and install my battery. The store is always clean and the staff is friendly and knowledgeable. You have earned my business.

HOLY SMOKES! I don't generally leave 1 star reviews but this place is out of control awful!…read more I went in to pick up some Lucas fuel injection cleaner. I like to throw a bottle in the tank once every 6 months, I also was picking up some other fluids due to good sales. Well the place was busy today. I saw three workers and customers in three uniformed lines. I chose a line, waited in line five minutes only to get to front and be told I was in wrong line by the part guy, so now I need to wait In line again for ten more minutes !! Huh? WTF !! Well then when I get to front of line I had got the wrong transmission fluid(my bad). The part guy offered to fetch it, well then the cashier took the guy behind me while he was a fetching, he was back in less then 45 seconds. Well then she, the cashier then ran out of change, which resulted in yep you guessed it another 5 minute delay....Omg I am a patient woman usually but really? Come on now..The cashier a woman was rude, unprofessional and seriously lacking customer service skills. I shall never go here again..ridiculous! The rant is over, but seriously unacceptable customer service!

Everytime I personally have been in there the people have been real helpful and knowledgeable. The…read morestore is always clean. They have no problem helping you solve a problem ( especially if there not busy). Prices are competitive as everybody else's for the most part. I will definetly go back..

Had a bad experience with the parts department due to lack of knowledge and willingness to help if…read moreyou can avoid this place please save yourself some time and do so.

AutoZone has the worst employees and service told the idiot apart number was seventeen zero…read morefourteen he said it don't exist I showed him my phone showing they have it instock on there websites he said that's not a seventeen apparently you can't count don't worry I won't tell nobody, I looked at his screen he punched in 71041 I walked out I won't spend money at a place that hires idiots that will disrespect other people when they don't even know how to count lmao the parts #was 17014 (seventeen zero fourteen)

Super nice fellas working this convenient location; helped me with my diagnostics text, explained…read morethe car lingo to me in simple terms so I could understand. Showed me the problem, gave me a solution (much easier than I anticipated and a free fix!) and went out of his way to take care of my vehicle. Don't know the guy's name, but overall I will return here for future needs. Interior of this store was neat and organized, as these stores tend to be. Really great.