I wish I could give them a million stars. They've come through for me countless times when I needed new tires, always providing fast service at very reasonable prices. Their quality and efficiency far surpass places like Costco and other tire shops I've tried. I highly recommend them! read more

I'm an administrator for a large nonprofit that utilizes fleet vehicles. One of our large company transit vans had a wire in the side wall, not patchable and needed to be replaced. OK. Totally understand. I had my employee give the phone to either a tech or a manager, I'm not sure as they didn't inform me, and he immediately asked if my staff member had a business card as he didn't feel comfortable taking payment over the phone. I initially thought it was a bit strange, but I can empathize with the amount of scams going on. He cleared it up with another coworker, who said it was no problem. Just to note: Our logo, phone number, and county related information is printed very large on the side of the transit van. With the method of payment cleared up, he proceeded to ask for the card number. He didn't give me a size. He didn't give me a price. He just said give me the card number when you're ready. I had to ask him what exactly the prices are, and if there's any kind of invoice he could provide me. He then said oh yes, and informed me: $289.25 for a single 225/75/16. When I started to ask why such a high price, instructed me to stop speaking and let him talk....he went on to explain the rating of the tire, what they do as business on fleet vehicles, confirmed they know what they're doing, etc - basically what you'd call a full mechanic special. Yes, Im a woman, but I have unfortunately also worked long hours in a tire shop/parts department. Im familiar with the jargon, the pitch, the upsell; and why it was unnecessary. Plus, it was just odd to be so dismissive and confrontational so quickly... I thanked him for the information and promptly told my staff member to leave. Not only was the employee rude and dismissive, but the pricing was unreasonable. I reached out to another tire shop .5 miles away that also works on fleet vehicles - they promptly took us and replaced the tire for less than 3/4 of the price out the door. Brand new. Same "grade." With a great warranty. My coworkers reported similar comments; as both a consumer and professional, I don't believe any customer politely asking for prices or clarification should be spoken to that way. Especially when they request payment before providing any service details. I understand they have large agreements with multiple other fleet vehicles, (as I was told) and I do not discredit that. Respectfully - ours will not be one of them. read more

Rolled up in here cuz my stupid car got a flat while driving. Was hoping that I could just patch it up, cuz I didn't wanna spend mad cash before my super awesome trip. But guess what! Wasn't gonna happen. The lovely thing about driving Subbies is that they are 4WD, AWD, whatever. Which means that if you need to replace one tire, you get to replace FOUR TIRES! Yippie!! So yeah, not cheap. But whatever, it was time to replace them anyway, but I was just pushing it off as long as possible. Got the good stuff, cuz I wanna hit the mountains a lot this season, and they were pretty reasonably priced. Service was dope and everyone was super friendly. Would be back if I needed to, but hopefully that won't need to happen anytime soon ;) read more

Looking for an honest reliable mechanic is a rarity and judging by the reviews I can see why this place is rated very highly. I came by this morning using a coupon for an oil and lube job and was greeted by Tony and Juno the mechanic that did a complete inspection mention that it needed new tires that were wore out and Tony had me look at it and they were so I left my car and came back that afternoon. Tony is very professional and only points out what it needs to be done in my case it was just the tires and nothing else. This place can be very busy so it's best to scheduled an appointment. I am very pleased with their workmanship very professional and highly recommend to my friends and co-wirkers. Will be back for my next oil and lube job. read more

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I have been buying my truck tires here for years. Every time I come here a cost me $1000 to get tires for my trucks. I came in today to ask about my warranty for the fire stone tires that the guy from the counter sold me. The tires are cracking on the sides. The first thing out of the big goofs mouth is " I don't think that's true" huh? I think to myself, "you don't think what's true?" The other counter person tells me that they got bought out and all the information is gone. both counter guys are talking at me like I don't know what I'm talking about. And the tires are old and blah blah blah. Zero help. I will never come to this tire shop again. NEVER. read more

I came here after being told by another shop that I had to replace the entire ABS system when they didn't install my breaks properly. So many issues that I kept paying for them to fix & finally I decided to look at different shops that kept turning me away because I would have to replace the system again. Finally I came here spoke to Juno & he pointed out all the issues as to why the ABS light was on. I was robbed by the original mechanic because I truly have no knowledge about cars I just took their word for it. Save yourself the time and the money and just come here instead they actually take the time and look at everything in detail. Thank you Juno. read more

Tony once again was very helpful and very polite, They do a full on inspection very thorough definitely recommend, Great service and very professional read more

Bruce's Tire & Auto Service - Tony Once again came through, Very polite and excellent service l, Highly recommend they make you feel welcome - Tires Near Me - San Jose, California

Called to check how much a tire rotation and balance cost for a Tesla Y, and was perplexed with what I heard over the phone. Balance: $20/tire Rotation: $20/4 tires Total: $100 This is absolutely absurd pricing for simple services. To put into perspective how far from reality this place is, below is America's Tire pricing for the same car Balance: $10/tire Rotation: FREE I didn't even buy my tires from America's Tire and they rotated them for free! I would never consider this place for any of my vehicle needs. read more

The owner IS NOT a trustworthy person AT ALL. I went in to get my brakes and rotors done, and it took about 10-15 mins of a sales pitch and telling stories to try to relate to me and gain my trust, before he FINALLY gave me the astronomical price! Now, to be fair, I did bring my car in rather hastily. But that doesnt excuse his pushy, greedy demeanor! To give you an idea of pricing (and to save urself time & an overly aggressive sales pitch): *Brakes & Rotors*(Bruce's) = $600-$800+ for ONE AXLE! *Brakes & Rotors*(AAA Care Car Plus on Brokaw) = $1000 for BOTH AXLES! The owner then proceeded to offer me a credit card to finance the repairs, after I complained it was too pricey for me... It was typical salesman B.S. trying to convince me that he and everyone else who worked there had the same card and that was no big deal... Even after i firmly said "No thanks", and his younger associate hinted to him to 'ease up' with pushing the credit card so intently, he STILL kept trying to sell me. Needless to say, I took my key and got out of there! He was so focused on gouging me for as much as he could, that he literally sent me running to another shop (which, turns out was way more truthful and AFFORDABLE!) This owner has the same energy as every slimy, dishonest and greedy salesman you've ever met! I will NEVVVVER go back there for any reason and DISCOURAGE YOU AS WELL!!! They're DEFINITELY shady... read more

I had a run in with this shop sometime last year. Where my wife went in to have her car tires rotated. Once in the shop, they removed two of the tires before they had noticed the rear tires had uneven wear. My wife was notified, so we decided to get a get quick quote for replacement tires at Bruce's. The quote came out to be about $300 dollars (25% more) than Costco. We asked to have the tires be put back on as we found a cheaper option. When we arrived at Costco and went through the purchase of the new tires we were notified two of the lugs (not nuts) were stripped and needed to be replaced (Costco doesn't perform this type of work.) Disgruntled we called Bruce's to have them replaced, as they were the last shop to touch tires. We had a back and forth about how we wanted the shotty workmanship corrected out of their pocket, and they gave me a long winded answer on how it's not their procedure to removed tires without an inspection (although my wife saw them take the tires off!!) Finally, they decided that they would perform the fix and that it would be a half day's work (a reputable shop should be able to do this work in an hour) and wasn't available until after the long weekend. After giving them a shot to correct their work we decided against it since I could no longer trust their work. We instead went to JB automated down the street and had a fast turnaround and no issues. TLDR: Bruce's performed shotty work and wouldn't own up to their mistakes. Cost us $300 out of pocket and a half day's of work. Instead went to JB Automative down the street. read more

Clearly this place is jumping at every opportunity to scam people with dishonest and unprofessional service. My experience started out very promising. I needed to get all new tires and this place was quick to get me a quote with their special discount at the time, order them for me and set up an appointment for a few days later. When I went in for the appointment, Tony told me it would take about 3 hours and that he would call me when finished. A couple hours in, he called to let me know that my brake pads desperately needed to be replaced. He explained it to me well, however, he went on to say that I should pray to Jesus and God that I am alive since they are so worn out I could have died. So inappropriate! He said it was urgent for me to get the service done now, and gave me a quote for $2,000... insane! Besides trying to scare me into getting the service done, he gave me a ridiculous price. As a young woman who doesn't know much about cars, I have no doubt Tony was trying to take advantage of me. Thankfully my family supported me and I was able to take my car somewhere else for a third of the price. Tony didn't seem surprised when I told him his price was too expensive for me. After 3 hours went by, Tony never called to tell me my car was ready, probably because he was annoyed I didn't fall for his schemes. When I picked up my car, he even tried to charge me full price rather than the original quote with the discount. So. Lame. TLDR; take your car elsewhere. read more

I came in for a tire replacement. Vadim was very kind and efficient in getting the job done. He also educated me on auto maintenance to prevent problems in the future. Best auto care experience I've ever had! read more

Needed directional tire swapped on my Model 3. Manuel did a great job. They didn't have the recommended pucks for jacking Teslas, so I was happy to provide them with mine and show them how to use it. To other Tesla owners, I would recommended carrying jack pucks to any auto repair shops. read more

Bruce's Tire & Auto Service - Manuel flipping my directional tire - Tires Near Me - San Jose, California

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Got a fat nail on a rainy day. Bruce's tire didn't turn me away like 2 other stores. They took my truck in, got be back on the road in less than 30 mins. Good prices, good human working here. I know where to send friends and family to when they need car service now. read more

Bruce's Tire & Auto Service - Tires Near Me - San Jose, California

I had a nail in my tire that needed repair. Bruce's tire is conveniently located near my work, thus I was able to stop by for a quick evaluation. Staff was was very prompt, and got me out the door in a very timely manner. Very clean shop, with fast flexible friendly service. I highly recommend this tire shop. read more

Who gets 2 nails in two different tires within the same week? I do! What place will squeeze you in AND get you in and out of their shop within 30 minutes on a Saturday morning? Bruce's Tire! No joke folks, I got my right rear tire repaired here, and 3 days later my left rear tire got punctured by another nail. Because my 1st experience here was pretty painless, I figured I'd it was best to stick with a place I could trust. Reza who is their store manager took excellent care of me on both occasions. He managed to squeeze me in on a hectic Saturday morning, and he was spot on in calculating the time of completion on both repairs. From my experience with other shops, that is UNHEARD of! BT's has been around since 1936 and knows the true meaning of customer service. This will be my new go-to tire shop moving forward! * Make sure you leverage their check-in offer. Your first flat repair is free! read more

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I can't rave enough about this place. So friendly from the moment I walked in. I brought my husband with me because I didn't wanna get conned into spending so much for a flat but as soon as I met tony all my fears went away. He is warm and welcoming and gave us some info around the options depending on what the damage is on my tire. He made the wait so quick with his conversation. I appreciated that they honored the free flat with check in on Yelp. I will definitely be back and if you have an opportunity to meet the guys who work here you won't be disappointed read more

Glad I went somewhere else. They told me I had to replace my front breaks along with the back ones. I know the back ones where bad, but the front ones were just an attempt to up sell, because I went to another shop and they showed me, I clearly had more then half the life left on the pads. I'm warning my ex boss from ben Franklin (who uses them a lot) about this . Edit You're salesmen told me I had 3mm life left on front breaks and I should replace them read more

Bruce's Tire & Auto Service - They said I had 3 mm left - Tires Near Me - San Jose, California

My best friend and I had a flat tire and Bruce's tire was super reliable and quick to help! We went to four other tire shops and they either 1) didn't have her type of tire or 2) was too busy and didn't seem to care if they had another customer. At Bruce's tire, Tony was able to reassure us that he will help us fix our problem. They close at five, and it was around 4:30, so we were super appreciative that they could help us! They ended up switching all of the tires, which cost us almost $500, quite on the pricey side (so I had to knock a star down...) as my best friend has paid less than $50 for a new tire at other places. However, this place does get the job done, and Tony is fun to chat with during the process. :) We will return for the free tire rotations that they have included with the tires purchase! read more

Bruce's Tire & Auto Service - Tony - friendly assistant manager - Tires Near Me - San Jose, California

Tire blew out Sunday night, all shops were closed.... I did not have a regular tire shop yet in San Jose. There are many options on tire shops but I decided to have my car towed to this shop because of the high ratings online and the professional look of their shop front on Google. Came over in the morning to drop off my keys and met Tony. He walked me through my tire options and specs. He recommended Continental Extreme Contacts. He said he would have to order them from the warehouse and that he would call me soon. I went home and felt my vehicle was in good hands. Tony called me and found that my old tires were not to spec with the vehicle and recommended I go with the spec tire dimensions. I appreciated the ongoing communication during this step. Within 3 hours I received a call telling me that my car was done. I was surprised how quickly Tony and the team at Bruce's Tire worked to get me back on the road. Very surprising because Costco tire told me it would take them a week to even get my tires in stock (LOL). I returned to get my vehicle and Tony wanted to make sure I was satisfied with my new tires. He asked me to text his personal number with my honest feedback once I drove the car. Tony cares about his customers and provides a level of service that is rarely found in most industries. I have found my new tire shop. Thank you for the great service and quick turn around time. Sincerely, DD read more

Bruce's Tire & Auto Service - Continental Extreme Contacts on my w204 C63 AMG P30 Tire Specs: 235/40ZR18XL 255/35ZR18XL - Tires Near Me - San Jose, California

Bruce's Tire is my go-to spot whenever I have any tire issues. I had a screw in my tire causing a small leak, and it was patched up within 20 minutes. Rod is amazing at what he does, and he's very fast and efficient! The entire staff was very welcoming and friendly. Juno is a great manager and seems to genuinely appreciate everyone he works with. Ask for Rod!! He's really the best. read more

Went to get my oil changed and had an interesting experience. The oil change came out fine but the manager was preaching his religious views to me. I'm totally ok with people having their own beliefs and feelings but I think it's a little awkward to push that on to your customer. read more

- This one's for you JD - I had a flat tire on the freeway and was lugging my car towards the exit so I can safely put on the spare. I pulled over, got out my car and a Bruce's Tire truck pulls up behind me. A gentleman name JD got out the truck and offered to put on the spare for me. I was in complete shock, never met someone with such a big heart. The man put on my spare, pumped it, checked the tire pressure and made sure the lug nuts were securely fastened. I offered JD some tip money but he wouldn't take it. I went to Bruce's Tires after to replace my tires and they were not surprises by JD's act of kindness. They legit need a new department there for JD because he's been helping so many people. Thank you JD, I hope the universe will reciprocate your kindness. read more

Bruce's Tire & Auto Service - Tires Near Me - San Jose, California

Juno and crew are my damn heroes. The wife's starter shit the bed, I replaced it myself and a week later the car isn't starting again. I pulled a genius move and practically destroyed the steering column "fixing" the problem figuring there's no way a new starter isn't working already. Well none of my fixes worked and I threw in the towel and had the car towed to Bruce's. Juno called me and told me my starter was bad, and that it looks like I recently replaced it. I told him I did, and he said that if I wanted to come pick it up and take it back to where I got it no problem. So I did. And they replaced my starter with a brand new one instead of a reman, unfucked my steering column, and we're back on the road. No shady tricks. Just an honest deal.Don't let the "tire shop" name fool you. These guys are the most trustworthy auto shop in town. read more

As an essential healthcare worker I had not had the chance to get my car into the mechanic for a much needed oil change. Thanks to my boyfriend, I found out Bruce's Tire & Auto Service had a great token of appreciation for us front-liners and provided me with a FREE oil and filter change! I called the day after the promotion had ended but they were kind enough to help me out. Juno set up my appointment and provided me with the first morning appointment to get my little commuter going. The staff overall was very friendly, followed COVID19 safety guidelines and the service was quick. This is a long overdue review and I just wanted to make sure that their assistance did not go unnoticed. I'm very grateful for their service, and they have most definitely won me as a returning costumer! read more

We have a RAM Promaster. Lots of tire shops can't work on a vehicle this large. When I called here earlier this morning, Brandon answered after just a few rings. It's great when you get to talk to a friendly person who can answer your questions! He said they do work on Promasters and could repair it while I wait. I went in and they were able to repair my tire leak in less than 30 minutes. Rod showed me the nail in the tire that was causing the leak. In addition to repairing the tire, he also topped off the air in all the tires and even replaced 2 missing tire valve caps. Plus he was friendly too! It's great to know that they can also do oil changes and other maintenance on Class B RVs with low running boards. I'll definitely be back! read more

Bruce's Tire & Auto Service - In and out for tire repair in less than 30 minutes. - Tires Near Me - San Jose, California

Long over due review! I'm so sorry it took so long! I came in to just have a patch done on my tire and the service was amazing! I was running errands for work and my tire was completely flat. Juno was so helpful and got me in and out of the shop quicker than expected. Thank you so much for your excellent service! read more

My car had a flat tire. I found Bruce Tires via yelp and gave them a try. They were super quick to investigate the issue and repair the flat tire. Tony provided me the customer service. He is outstanding and so humble. I asked about oil change and tire rotation and he was so genuine in his answers and was very informational. I not only recommend but HIGHlY recommend them!!! Will be returning for sure!! Thanks Tony for the outstanding 5-star service by you and your amazing team. I appreciate all the support and help I received today. read more

Had a great experience here!!! Go to Tony, he was so helpful and very knowledgeable! Walked in with no appointment got two new tires and an oil change, service was very fast!! They do brakes too!! read more

Great service great prices. Customer service was awesome and the specialists were very quick and honest. Will be back for sure. read more

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Had to get my tires replaced urgently and this place did an amazing job of doing it on time. It was a working day for me and they helped me with giving me a place to work from and even offered coffee :) The person who attended me explained me well and pricing seems reasonable. read more

I have come to Bruce's tire for all my auto repair needs. I have come here for oil changes, tire patching, new tires, air filter replacements, Tony and Juno are very friendly and always give a good estimate. Their prices are fair and their services are excellent! read more

I went to multiple car shops to get my tires fixed and was told multiple different things and was given such high prices. I called Bruce's Tire to get a final say, I spoke with a gentleman name Tony. He provided such great customer service and asked me to stop by. I came in immediately and was greeted by him and Juno, Tony walked my vehicle and knew exactly the things my car needed and provided even BETTER customer service ! Tony told me everything about my BMW and went over all the mechanical terms with me. He had a lot of patience. I was told it would take more than 2-3 days for my tire to come in from the other shops, Tony got mine in the very next morning!! Not only did they fix my tire, they did a walk through to see how the car was running. When I came in, I thought I would be waiting hours, since they're so busy. Nope, service was done within 30-40min MAX. Their entire team made me feel so comfortable and didn't make me feel like I was jipped for my coins since I'm a woman. Juno was also very helpful, I can tell by the way their clients come in that their hospitality is REAL and they truly care about helping the customer. I just want to give a Huge thank you to the team for being so informative and providing service outside of my tires, when you didn't have to. I will be sure to come to this shop from now on. Ps, the tires they recommended have made the biggest difference!! read more

My husband was literally here this morning. We had a flat tire that needed fixing. He found this place on Yelp, but didn't know about the free flat fix deal with a Yelp check in. He went there ready to pay whatever price it was. The man at the front told him about the Yelp promo. My husband being a noob to Yelp couldn't check in, but the gentleman gave it to him anyway. He waited about 30-40 minutes and that was it. Such great customer service. They know how to keep people coming back. Thank you again and we will definitely back for our tires! read more

Where they make up in quality and service is where the inflated price is sorta justifiable.

All I can say is that Tony and his team kicked up. I came in and had a flat tire that I was driving on and Tony quickly removed the tire and put a new one on for me. These guys got me in and out within 30 minutes of my arrival. Tony and his team are highly recommended 5 stars!!!! read more

Bruce's Tire & Auto Service - Tires Near Me - San Jose, California

Came out of work and had a low tire pressure. I drove a few miles on the freeway when I hear something pop. I thought it was a flat but I get out and I saw no flat. I went over 45 mph and my car started shaking. I started to freak out I googled the closest tire shop and I am glad Bruce's Tire & Auto Service was the closest. The service was speedy. There waiting room is comfortable with 4 I believe socially distanced chairs. The store manager was sure helpful with helping me find the correct tires. I also appreciated when they showed me what was wrong with the previous tire that I had. They also informed me that I was going to need to replace my brakes in about a month, which I was thankful for since I do not know much of car and haven't changed my brakes since 2015 . read more

I had to get up EARLY Friday morning for a tire repair. I ended up getting a full set of new tires and they installed them at lightening speed. They started after 8am and had me done before 9am to make it to work in time. Everyone I encountered was friendly. Everyone had on masks. Great facility. read more

Recommended to my husband to come here. He $1000+; they had his car for a few days. They couldn't find what the issue was even after my husband explaining to them. The Change oil notification kept coming up, even after they change the oil. The car kept doing the same thing we originally came in there for. Because of my husband schedule we weren't able to bring it back in there. Long story short, I thought I trusted them, but honestly I'm not really too sure now. They're good for tire changes or flat tire fixes. But honestly I'm not really sure if I would trust him with anything else. My husband ended up just trading in his old car and getting a new truck. read more

I had an issue with my tire pressure. I took it to the dealership and they didn't bother to take a look at the tire, they just filled it up with air and reset the tire pressure sensor. I still had the problem and someone suggested to take the car to Bruce's. I went in and they were able to take a look at the tire and found a huge nail in it. They took out and patched up my tire and my car was ready to go in less than 15 minutes. It was an amazing experience, very helpful and fast. I totally recommend using them. They're also a family business which makes me appreciate their service more. read more