I just ordered a cold brew and Joey and Jamal had amazing service. Their attitudes were infectious and I am definitely coming back!

Joey and Jamal were so kind and helpful, Best service ever!!! Brueggers was so clean and the vibes were so good. My bagel was absolutely delicious and I am 100% coming back!! read more

I was really craving bagels, and stopped in for sandwiches for my girlfriend and I. My western sandwich was delicious -- next time, I'll have to ask for cream cheese on it, too. My girlfriend's bacon egg and cheese was great too - you can't go wrong with such a classic. I would definitely try other bagels and sandwiches in the future. While we were very impressed by the sandwiches, that's about where it ended. The two employees in the store did not seem to want to serve or make my food, despite me being the only customer in the store. It was a little disappointing. Also, and this is no fault of Bruegger's, purely just because of the location - it is a little difficult to find parking, so be mindful of that. I ended up having to go in and order for the two of us so my girlfriend didn't have to apprehensively leave her car street parked. Overall, pretty solid bagels that I would definitely get again but service could have been better. read more

As someone who grew up in Massachusetts, I've been a super big fan of Bruegger's my entire life. It was my first time trying this location with my girlfriend, we got bagels to go for a Sunday breakfast. I got a bacon egg and cheese on a cheese bagel which was super tasty and my girlfriend got the Western veggie sandwich which was absolutely delicious! I would definitely add a cream cheese spread to the sandwich, that would accelerate it to the max level. The only reason they loose a star is because there is no accessible parking nearby - the only parking nearby is for Winsor school, or for hospitals in the area which has a quite expensive hourly rate. Additionally, the service was not the best, the workers were not the friendliest to my girlfriend. read more

This place has a special place in my heart. Great coffee and food, and they are always so kind to my 6 year old daughter. She loves watching them make bagels through the window! read more

Although I like Brueggers Bagels quite a bit, they are definitely getting smaller and smaller. The last batch I got a couple of weeks ago are probably about half the size of bagels 10 years ago. They should really cut this out. I'd rather pay a little bit more and have a normal size bagel than these little mini or skinny bagels. It's very annoying. read more

Best bagels in Boston! Nothing like fresh baked bagels - so many varieties you will have a hard time choosing!

Took 20 minutes to get one bagel when there were only 2 other people in the store. Very unprofessional employees, they seemed to like chatting more than making the food that I paid for. read more

Very calming atmosphere with plenty of seats available. Tables and floors were cleaned with constant upkeeping from workers. I ordered the Western as is on an everything bagel. It's a big mess of delicious flavors packed into one sandwich. Either I was fortunate enough to get two tops of the bagel (both seasoned) or that's how they dress each bagel! Great service, quick cooking, and a clean environment. read more

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I've been going to Bruegger's for 20+ years, always grabbing a bagel after getting off the T and walking to Children's. Bruegger's has a huge selection of freshly-made Bagels. The bagels are kettle-boiled. They have every bagel, from sweet to savory. The cream cheese selection is equally impressive. The cream cheese is made-in-Vermont. They have every variety and flavor, from sweet to savory. My personal favorite is the Onion and Chive cream cheese. I'm weird, I'll get it on a Blueberry or Chocolate chip bagel. If you are hungry for more than just a bagel, you MUST check out their Signature Breakfast Sandwiches. My personal favorite and go-to is the "Farmhouse" breakfast sandwich. It is loaded with serious flavor. Two fresh eggs, ham, cheddar cheese, & bacon are served on a Toasted Cheesy Hash Brown bagel with country-pepper cream cheese. Bursting with flavor and I'm usually full the rest of the day! If you're a lunch person, they do have a solid selection of sandwiches served on a bagel. The dessert menu could certainly use a few more options to choose from! If you're a fan of coffee and iced coffees, they have you covered. Personally, I'm not a huge coffee person. I will say Bruegger's has changed, and not in a good way. The staff are incredibly rude and short. This is commonplace at all their locations. They act inconvenienced that a customer came into the store. These days, I just have it delivered to avoid being treated with an attitude. I also have noticed the bagels have become smaller in size. Consistency is also an issue, many times the bagels are over cooked or hard. Luckily, that wasn't the case today! The order was made correctly and delivered fresh & hot! If you're looking for a solid breakfast sandwich on a bagel, Bruegger's has you covered! They could improve by not shrinking the size of the bagels. Furthermore, new employees with a good attitude is needed at all their stores. read more

Bruegger's Bagels - Farmhouse Breakfast Sandwich. - Sandwiches Near Me - Boston, Massachusetts

Service is pretty quick here even on weekday mornings, so it's a good place to grab breakfast on the way to work. If you feel like sitting down, they have two areas for seating, although I noticed that one of the areas gets boarded off sometimes. Oddly the smaller tables are pushed so close together that it's almost impossible to squeeze in. Although there's a lot of seating available, it doesn't seem like the tables are cleaned very often. The carpet is also covered with crumbs. I got a toasted bagel with cream cheese and a small coffee for about $5. They're pretty generous with the cream cheese so you get a nice thick layer. They have a huge variety of bagels and cream cheese! Their smoked salmon cream cheese tasted kind of odd to me (didn't taste very fresh and the smoked salmon to cream cheese ratio was really low), but their other savory spreads which I've tried before were good. I would recommend any cream cheese other than the smoked salmon! read more

Bruegger's Bagels - Pumpernickel with cream cheese - Sandwiches Near Me - Boston, Massachusetts

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This location was a bit odd compared to other Bruegger's we have been to. No chairs or seats inside , it looked untidy and uninviting The bagels were good, we ordered the smoked salmon sandwich which in our humble opinion was overpriced and very scarce with the salmon. read more

They have a lot of interesting bagel and cream cheese flavors. I was very intrigued by the cheesy hashbrown and the apple cinnamon bagels. Ultimately I thought I should give the classics a try first. I went for a sesame bagel with light herb garlic. The bagel itself is smaller than your average bagel. As a person who normally only eats half a bagel at a time, I was able to down the whole thing in one go. There was not a lot of cream cheese in it, which is exactly how I like it. I hate when cream cheese falls out the bagel with every bite and gets messy. Light herb garlic flavor was VERY garlicky-so delicious! read more

Bruegger's Bagels - Sesame bagel with light herb garlic cream cheese - Sandwiches Near Me - Boston, Massachusetts

Absolutely horrible experience at this location! We have traveled all over the U.S, eating at Bruegger's Bagels. This was our first time in Boston, from Hawaii. Came in to order two breakfast sandwiches, one of the guys began to make my order. The Haitian woman (pictured in photos) came over, and said she's making my order. She began to put lunch meat on my sandwich, saying this is what I asked for. I told her I asked for "Turkey Sausage" not "Turkey" lunch meat. The gentleman who was originally helping me, knew I wanted "Turkey Sausage" as was making the correct order. The woman pictured decides to get an attitude once I corrected her on the sandwich I asked for saying "I just don't know what I want". She has a strong accent, and doesn't not speak proper English, therefore she did not understand what I asked for. She then began digging in the trash, then trying to come make my sandwich with the same gloves. I proceeded to grab the other gentleman who was originally helping me to make my order, she was arguing with him saying she's making my order. I told her I don't want her to make my food, so the other guy made my order after having to go back and forth with her for 20 minutes. While my order is being made this woman is throwing eggs on the counter, trying to hand him eggs from the back instead of the ones others are being served, making comments under her breath, displaying unnecessary, unprofessional, and utterly childish behavior all over a bagel sandwich. What should have been a 5-10 min bagel run, turned in to a 30 min argument with this Haitian woman who does not speak proper English. If she can not understand what customers are ordering, then she should not have a job. I asked for the manager, and was told he was out on a delivery run. This location is unprofessional, and zero management was present. This woman was rude, arguing with me for over 20 min, and bullying the other employees. Despite this is still purchased my 2 sandwiches, along with two drinks totaling over $26. Not to mention my sandwiches were dry, cold, flavorless, and ultimately disgusting. I would like to be contacted by management regarding my issue at this location. I should be able to order a breakfast sandwich, with out going though this unpleasant experience. Ordered on 06/22/2023 at 8:56 am. Ticket# 20080. read more

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Best bagels in the world show versus quick good value delicious bagels. Quick and friendly service.

I'm in line right now and an employee walked in behind me and began work without washing his hands. Nice.

First thing in the morning and most types of bagels not available. No egg sandwiches made fresh. No muffins. Not sure what this place does.

Waited 15 minutes to order... then found out there's no brisket and only 4 types of bagels available. Then waited another 20 minutes to get my order... for 1 sandwich... that wasn't what really wanted They need another person. One for register and one to make sandwiches.. read more

This establishment is always dirty, the chairs and tables are piled everywhere, the staff is never friendly, and the bagels and cream cheese are mediocre. read more

Stopped by with a coupon for a free bagel and cream cheese (TIP: you can get one too just by signing up for their email list)! It wasn't crowded at all at 3PM on a Friday, which was nice--the place is actually pretty big inside and looks nicely kept up. The coupon excludes certain bagels but when I asked the staff member who took my order which ones it was good for she said any! Score! I tried to seek out the healthiest bagel and there was one 12-grain left, so I went for it, added light plain cream cheese, and opted not to toast it. The bagel was kind of hard (possibly because it was so hearty, possibly because it was the end of the day), but had a satisfying taste. The light plain cream cheese was every bit as good as regular (so much so that I hope she didn't actually out regular)! I kind of wish they had little cups of cream cheese they could have given me because I was hoping to save it for later, but I didn't think to ask in time, so I'm not sure if they are available. Overall the staff was nice and the bagel was not bad, but could have benefited from a microwave to soften it a bit. read more

Bruegger's Bagels - 12-grain bagel with light plain cream cheese - Sandwiches Near Me - Boston, Massachusetts

Worst bagels in America! This place is horrible! Bad service. Bad food. And dirty. The nasty server on Sunday morning should be fired. He screams go order at the window instead of the cashier. Two bucks for a plain bagel that is flavorless. Let's be honest. This place stays in business only because of the hospitals nearby. Do yourself a favor and stay away from this dirty, pathetic bagel producing, place. My grandparents from New York who owned a bagel shop are turning over in their graves. This Bruegger's should join them six feet under. Dirty and nasty! read more

Bruegger's Bagels - Crappiest bagel I have ever had. And two bucks! And nasty server. - Sandwiches Near Me - Boston, Massachusetts

This place is awesome! We had a big group come for a meeting and were able to find seating very quickly for all of us. I got a cinnamon sugar bagel with strawberry cream cheese and it was to die for. I also got a cup o' Joe that is REFILLABLE - FREE REFILLS BABY! The staff was very helpful and recommended the cinnamon sugar bagel...GREAT RECOMMENDATION. Come eat here...call me Bruegger's Bagel Ben from here on out because I'm a huge fan! read more

Bruegger's Bagels - Cinnamon sugar bagel w/ coffee - Sandwiches Near Me - Boston, Massachusetts

My husband bought smoked salmon cream cheese here. It was not supposed to expire for almost 3 months, yet it was RANCID. I took one bite and immediately spit it out and almost threw up. I'd stay far away from any of their branded foods not produced on site. read more

Dear Bruegger's: Can you please open a location in Central Mass? - Thx I used to work right near the Bruegger's in Framingham, but it closed down last year :-( Bruegger's is so flippin good! Like, I would be content if I had a Bruegger's bagel once a week for the rest of my life. GOOD! The flavor, the different varieties, the love they put in it...Jeez Louise! The staff at this location are really pleasant and I always have a positive experience here. My go-to breakfast sandwiches are the Western and the Smoked Salmon sans the capers. They also have salads, desserts, and soups, all equally as good. I'm really hoping that some Bruegger's open up in the Metro-West/Central Mass area. -Wink, Nudge read more

After going around exploring some of Boston for the day, my bf and I were freezing cold and ready to get something warm to eat before our flight back to California. This was conveniently located on the same street where we were staying so we went inside. We ordered one of their breakfast bagels with eggs, bacon, cheddar, and spinach to share. The cashier was a very sweet, tall African American man. I wish I got his name but he was the first nice person we met that day. I told him I wanted my bagel to-go and he said "Why would you want this to-go? You should enjoy this here!" I told him I was out of town and had a flight back to San Diego. He smiled and wished me a safe flight back to California. It really warmed me up especially after being in the freezing cold all day. A little can go a long way! Anyway, back to the food. The bagel was crunchy on the outside, and soft on the inside. The cheddar was perfectly melted and the egg/bacon/spinach were perfectly seasoned. It wasn't too expensive like Einstein Bagels and the portion was just right. The service was quick and the eating area was kept clean. Nice place for a quick bite! read more

This place was good. It was busy when we went in, but we still got our order in and received our food fast. Their french vanilla iced coffee isn't that great, but their bagels were great. I had the Sriracha Sunrise bagel without cheese and it was pretty good, although not even close to spicy. There are seats and tables, but the vibe is a grab and go kind of place. read more

Bruegger's Bagels - Sriacha sunrise - Sandwiches Near Me - Boston, Massachusetts

When ordering a bagel sandwich with lox, the last thing I thought wouldn't be fresh were the veggies. Are your cucumbers so posed to be this floppy and see thru? Watch out for the freshness here. read more

Bruegger's Bagels - Supernova - Sandwiches Near Me - Boston, Massachusetts

Bruegger's is always a stop when we're in the Longwood area of Boston. The staff are always extremely friendly and accommodating. It's a nice little oasis in the middle of the medical area. The food is amazing and always done very well! Keep up the amazing work! So if you're looking for some great food that is quick, definitely try Bruegger's! read more

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Bruegger's Bagels - and the stores - are pretty much standard across the board. On the smaller side (not as big as NY bagels, which I grew up eating), but tasty. And I looooove their sandwiches. They've definitely grown the menu over the years and have a lot of new and intriguing options. For the first time, I order bulk catering. The people I spoke to on the phone were very helpful and the girls who helped us when we picked it up were SO patient and helpful! They went over and above with what they gave us (sugars, cream, milk, stir-sticks, etc.) but DID forget the teas for our box of hot water!! Understandable, but still - not good for us! I would definitely give them a second chance for catering though. read more

Kind of like Dunkin Donuts for bagels. My 3-star rating doesn't mean it's bad, but it's really just "a-ok". I find it conveniently placed in Longwood area where the working professionals can get their morning fresh breakfast & coffee and it's also a great afternoon snack place for college students nearby such as myself. I wish that their hours were extended because sometimes I don't get out of class until after 3pm. Overall, it's a great selection of bagels and sandwiches but it's mediocre. Also I have had the membership before, and I think it's worth it. You can use it anywhere in the states. read more

I pass this one on the way to the hospital for my eye treatments. I stopped in yesterday, and while the food wasn't bad. the staff was terrible. First off, they section off a portion of the restaurant so people can't sit there. the booths are all full and i can't sit down to eat. Second, the ordering system isn't clearly labeled so you order then have tto repeat your order in detail when you pay. The manager is a crabby older lady who speaks to loudly and you can hear her talking about the other coworrkers or customers. So finally i sit down to my bagel after 15 minutes in loss for trying to find a place to eat. I'm tired, my blood sugar was low. it was very uncomfortable. and the staff was very demeaning and rude and makinng snarky commments. read more

I came here on national bagel day to get a free bagel and cream cheese with my purchase. After waiting in a long line, I ordered and went to pay for it. The woman at the register informed me that I had to be a rewards member to get the free bagel and cream cheese and when I asked if I could sign up she was super rude and told me to do so would hold up the line and that I should just pay for it. When I looked back at the sign that was outside, no where did it say I needed to be a member to get the free bagel and cream cheese. This Bruegger's is on my way to work and I don't feel like it's worth a stop if the employees are going to be rude and hassle you, as well as tell you false information about a promo that is just to get you in the store. read more

Got their garlic bagel with a hazelnut coffee. Great bagels! They gave good service and tasty bfast... cheap. I love how the bagels are fresh and after being toasted they had a good crunch but still fluffy center ... Two thumbs up ! read more

Bruegger's Bagels - Sandwiches Near Me - Boston, Massachusetts

An "eggcelent" spot. I ordered delivery from DoorDash, and got two items. An egg and cheese on a 5-cheese bagel, and a twice-baked hashbrown. The bagel was fresh, and the eggs were prepared perfectly. It was packed with flavor! The twice baked hashbrown was out of this world. Crunchy, well seasoned potatoey goodness!!! I would definitely recommend giving this place a try. read more

Not worth it Used to love this location but the service and quality have gone down considerably with the change in management. Most concerning is that the manager does not wear a mask while preparing food or baking bagels. Just not worth the risk anymore when they choose to avoid health protections for their customers. read more

Coming from New York, Bruegger's Bagels ain't half bad. I wasn't expecting anything but was in the mood for a bagel for lunch. Glanced over at the different choices and set my eyes on the sesame bagels because the sesame seeds were so plentiful on BOTH SIDES of the bagel!! what a treat!! Got a turkey sausage egg and cheese on a toasted sesame. Though the bagels aren't big and doughy like New York bagels, they have a nice crunch and they are tasty. There are tons of options for breakfast and lunch sandwiches and they also have salads. I was pleasantly surprised! read more

I have an office in this building so I frequent the place. The bagels are always good/fresh. The soup is phenomenal. The prices are pretty reasonable for some things (bagels, salads, etc) but is a tad high for others (soup, juices, etc). The staff is awesome, GREAT people - they are always polite and efficient. If gets pretty busy sometimes, but even then you will never have to wait too long. This place is a great alternative to the loud Galleria and fast food options! read more

Just a quick update from my last review...I went here for lunch today and got the "Herby Turkey" sandwich (cute and clever name..I agree) and I asked for it on a skinny bagel as they advertise. Woot woot! Lunch under 500 calories while eating out! yay! Or so I thought...The woman asked me which kind of bagel I wanted and I was actually caught off guard because I assumed they only made one or two types of "skinny bagels". OH, for those of you who don't know what that is...it's a bagel but about half the thickness. Still get your carb craving out of the way without the extra calories! Anyway...I chose an everything bagel, probably not the healthiest but don't judge, and I watched her take a normal everything bagel. I'm glad I bit my tongue and didn't announce "I SAID SKINNY!!! LIKE I WANT TO BE!" and instead watched what happened next. She cut the bagel, like anyone would to make a sandwich. THEN she cut it again. She basically shaved the middle 1/2 inch out of the middle of my bagel. Apparently, the "skinny bagel" is just a normal bagel with less product. Same price. Now the price didn't bother me, I know..it's extra work to cut it twice. But what really got my goat was watching her take this perfectly goof 1/2" of the middle of the bagel and just toss it! That's such a waste!! I don't understand how they don't BAKE these "skinny bagels" they advertise everywhere. Wouldn't it save dough, effort, and energy to simply make them smaller from the get go?? I enjoyed my sangie, but I would have rather eaten that sliver of bagel than watch her just throw it away! read more

After preparing and wrapping 2 sandwiches, the employee was putting one in a bag and it fell on the floor. when he picked it up I could see that the wrapper was not closed complete and all he said was "it didn't touch the floor" and proceeded to wrap it tighter. He didn't offer to make a new sandwich. read more

I use to work here and honestly I loved the bagels. I would always get a rosemary bagel and put turkey and cheese on it, bake it, then put the chipotle mayo on top. It was delicious. The coffee was good too. I will say that one of the managers was very inappropriate with the female staff and the company did nothing about it at the time which is why I left. Honestly I miss everyone else I worked with and I miss the great food. read more