The office told me my cleaning would be covered by my insurance because they were a "in network ". After I had my cleaning done upon checking out, they told me it would not be covered because they did a hand scaling instead of using the Cavitron and they had to do a more extensive cleaning, which was not true it was the same hand scaling I've always had. They charged me out of pocket after they told me it would be covered, and even my insurance said it should've been covered. Make sure you know what they plan on doing and how much it would be BEFORE they do it. Very misleading. UPDATE: The office manager, who was very nice called me and offered to refund me. The entire amount I paid which was much appreciated. read more

Never try to use your insurance with these people. They bill the insurance company using a code that is not covered so it gets denied by your insurance company and you have to then pay the bill out of pocket. They are over aggressive, pressuring you got get extra work done that is not needed. The last straw for me was Dr Dean was so busy talking to his staff about basketball while working on my mouth, he leaned on my lip so hard it split open. Bled for days! Shiney new office, pretty fancy equipment. Focus is on money money money. Seek your dental care elsewhere. read more

The dentist told me that it was absolutely necessary to have a crown. I was informed that the crown would be covered and after being billed over $600.00 as my portion, my provider denied the claim because Brush did not prove to the provider that 50% of the tooth was damaged and the crown was absolutely necessary. The explanation from the office was "we have a lot of problems with that provider". I would expect to be told that up front in order to make an informed decision about the work to be performed. My provider advises that just as soon as they resubmit the claim with the appropriate language, the claim will be paid that day. Still waiting.... I am now on the hook for an additional $400+ bill. After many calls to my provider and to Brush Dental, the claim still has not been resubmitted with the correct information. The front desk people also make me feel like I do not know what I am speaking about when I call. For instance, I will have appointment card for a specific time, and when they call to confirm, the ALWAYS give me a different time not shown on the card... very frustrating. read more

FANTASTIC. beautiful office. Very clean. Beautiful people. Very kind and everyone smiling. Made me feel safe. Dr. Litvak did my root canal. It was the fastest, most painless, most efficient, transparent procedure. Dr. Dean then put on my crown. Again, so friendly and transparent. Just a wonderful facility filled with wonderful people. If you don't have the same experience, you can send me the bill. I'm that confident in this place and the people who work there. read more

I can't say enough positive things about Dr. Dean and his staff! They are professional, yet personable and really care about my health and happiness. Working with Dr. Dean and his staff has always been a pleasant experience! I've seen Dr. Dean at both of his offices and it's always consistent service and professionalism . He always makes time to come in to the room even if it's not scheduled like a pop in to say hello and ask if anything is out of the ordinary he should know or note in my file for any future visits or to keep an eye on. The girls are great about working with my busy schedule and he personally follows up with me at home the night after any of my procedures. Having both offices makes scheduling flexible too! I'm not sure how anyone can say anything negative about him. He tries to help in any way he can. I greatly recommend you go and see for yourself! Everyone I have referred loves working with Dr. Dean! read more

Brush Dental staff are the MOST friendly, helpful and OUTSTANDING customer service have encountered in Florida! Dr. Dean has built a fantastic practice. Dr Dean and other doctors are professional but also able to talk to clients in a manner that is easy to understand. Always accommodating, do not perform unneeded services and concerned about their clients comfort. I have experienced superb service with entire family, both young adults and older family member are treated with respect! read more

Best dental staff I have dealt with in years. Everyone from office staff to hygienists to the dentist. I highly recommend this office.

As good as the dentist was in advising me of my options the front desk staff of BRUSH DENTAL Delray Beach lied to me about the cost. The staff are the nastiest and rudest that I have ever experience. We agreed that I wanted a second option on replacing my current dentures and was told it would not cost me anything because they accepted my insurance, but they wanted to charge me to get the detail estimate if I didn't pay for the office visit. I didn't pay nor did I get the detail written estimate, I was very disappointed at the front desk for miss leading me. A BIG waste of my time and the verbo estimate (from Brush Dental in Delray Beach Office) was $1,000.00 more than one from another dentist ... :-( ... jeb read more

I am new to the area. Found this place online. My first visit to clean teeth went well. After that it was all downhill. They pulled out a tooth on left side & instead of doing an implant first, they removed bridge on right. So, I could not eat on either side for weeks while they kept postponing bridge replacement. I asked them to get bridge procedure approved prior to doing it. They said they had. After procedure old bridge was removed, they said it was not covered & refused to replace the bridge until I paid them more money even though I had paid full amount. They are extortionists & held my bridge hostage & would not refund my money or give me the bridge that I had paid for so I could go somewhere else. They won't give me a copy of my xrays saying they are digital when I have received digital copies from every other dentist that I have been to. My coworker who has same insurance got his bridge replaced for half the cost & insurance covered it at a different dentist. Seems like a scam to me. It is unfortunate that professional dentists feel the need to behave like used car salesmen. All I can say is stay away. read more

As good as the dentist and the hygienist who cleans my teeth are I have to give the front desk staff of BRUSH DENTAL Delray Beach a one star review. The staff are the nastiest and rudest that I have ever experience. It was frightening how abusive they were while I was checking out. The sad thing is that they are ruining the business of the dentists and other staff members because I surely will never return. My dentist there is 5 stars. I sure hope he leaves and find a better practice because if he does I will follow him anywhere and report back where he is. I want the word out because that's upset I walking out the door. read more

Giving 1 star for how pretty the office is ..nice staff .. professional .. other than that , it's all about the money in this office , not the patient .. they'll let the patient walk away for good over minor billing issues .. Oh and they DON'T BILL .. as the business manager states proudly to the patient ... Waving goodbye , FOR GOOD .. .. The office needs a course in , ' how to keep a patient .. ' read more

There is no reason to spend this much money in a dental office. They talked me into procedures that I probably did not need. I admit I let them talk me into it and that was my fault but their suggestions were for the the most money that they could squeeze out of me. read more

I couldn't be happier with the treatment and care I have gotten with Brush dental. The hygienist is wonderful and the office staff is friendly, knowledgeable and caring. Dr Dean is fabulous and Billie, one of his assistants is awesome. There has never been a problem getting through to their office and I always receive a callback when necessary. read more

I've had the same dentist in NJ for 30 years and had a wonderful experience with Dr Dean about a year ago when I came to Florida.This experience was not the same this time.I left a message over the weekend and was given an appointment immediately which I truly appreciate.The Dentist who was in did a great job on rebonding a crack in a tooth.The manager explained I need to pay out of pocket $465 because I had Cobra Dental insurance.I told her I was very disappointed and she tried to reassure me that this was the policy.I went to the front desk and said I would like to leave a message to speak to Dr Dean.I was told the dentists only talk to patients if there is an emergency.I told her that was ridiculous and that she is misinformed and shouldn't be sitting at the front desk with her attitude.I was told"I will not be scolded by you like you're my mother."I am very disappointed.I really liked the Dentists. read more

I have NEVER written a review for a dentist before but felt compelled after the experience I just had with Brush Dental. This is going to be a bit long but a full explanation is necessary. And let me preface this by saying that the cleaning I received was good and the hygienist was nice. My family moved to Boca from Broward and we were in need of a local dentist who took MY INSURANCE. We loved our dentist in Broward but going there just got too tedious. I did my homework and Brush fit the bill. They took MY INSURANCE, billed my insurance (some in-work dentists I called required the patient to pay and submit the billing) and had some good reviews. My daughter went a few weeks ago and when she left, we were charged $79.80. I was surprised and asked why we were being charged for a routine cleaning and was told she required a "full mouth debridement" hence the extra charge. She is in college so I assumed that maybe her dental hygiene was lacking a bit while she was away so paid and left. Again, my family are regular dental patients and go in for our every six month cleanings which are covered in full by MY INSURANCE. We have never been charged EVER for a routine cleaning. I went today for my cleaning which was the typical 30 minute deal along with a polishing. The hygienist was good and my teeth felt clean! I went to leave and guess what? Got charged another $79.80. I asked why and was told that I too needed a full mouth debridement. Not sure what the difference is between a cleaning and a debridement but I was not told I needed the debridement nor did what I got feel any different than what I have been getting for decades. I was not happy but paid it and advised that I was not happy because I have never been charged for a routine cleaning. I was told that is the office policy for new patients. I was not told that when I called asking if they took my insurance and I was not told that when I paid for my daughter's cleaning (they knew I was coming back a few weeks later) that I would be subject to this charge as well. My mouth certainly did not call for a "full-mouth debridement" nor did what I get resemble anything but a routine dental cleaning. The more I thought about it, the angrier I got. I am normally a person who would just chalk something like this up to experience and maybe think next time to ask more questions (I did cancel my next appt. with them before I left because I felt this was a money-grab office who may find things to do that did not need to be done). I then called and asked more about this charge for the "full-mouth debridement". I was told that the notes in my file said that I walked in with a flyer offering services for $79.00. I had no idea what they were talking about as I do not choose my medical or dental care by looking to see who is giving the best deal and never had seen a flyer from this office. I am fortunate to have great insurance and do not need to look for a medical professional who advertises with special deals on flyers that you get in the mail. I kept asking why I got charged for a cleaning when I had insurance and I was told that office protocol is to charge the $79.00 and because I had a flyer (I did NOT!), I got a good deal because that service is usually a $125 (I think) charge. I asked what a person who came in with the flyer and who did not have insurance would be charged and was told $79.00! I then asked if the office submitted the claim to my insurance and was told yes. So, this office submits claims to dental insurance companies for routine cleanings and xrays AND makes the patient pay for the same service. When I questioned this tactic, I was told they would cancel the $79.00 charge for me. I asked about my daughter (her cleaning was also routine. No full mouth debridement. I was there) and we will be getting a refund for her. What is sad about this for my family is I was happy to have found a dentist that seemed to have fit my needs. Took my insurance, close to my house, nice clean office, good hygienists. What is sad for this office is they just lost an entire family as patients AND compelled a person who has NEVER written a YELP review for a medical professional (that I recall) to do this. Just an all around bad experience and I felt like I was bamboozled. read more

Brush dental, At Lyons and Atlantic , lied to me and cheated me. I am not the only one that this happened to. The hygienist was good read more

I moved to Florida in August 2019 Been searching for an honest dentist. I found one ! No sales pitches on deep gum cleaning. Last place I tried hanged up on me pressuring me that I need deep cleaning and how I can lose my teeth if I don't. I always went for cleanings and check ups in PA and never had an issue. Today I went for cleaning and checkup and normal cleaning needed all is good ! Now I can have my entire family use them. And I did order a water pik. The dentist suggested I use that along with flossing read more

I'm actually shocked with my experience at Brush Dental. I went in for a regular checkup and to get a cleaning. One dentist, who was straight out of dental school, was amazing! Had a game plan set for cleanings etc. Next visit, 1st cleaning there, Mr "I have 30 years experience vs his 30 days" put a different plan together that consisted of $10k of dental work. When I said I really wanted to think about it, that didn't go over well. I went to checkout to book another cleaning and all of a sudden there was nothing available until May per who I perceived as being the office manager. I was told I would be called in a few days and NOTHING. This was a month ago. My plan was to consist of cleanings every 90 days. Well if they can't get me in within 90 days, why should I continue? It's these chain dental offices that focus on revenue truly give dentistry a bad name. Avoid!!!! read more

Had a wonderful experience on my first visit. Clean office, state of the art equipment, friendly and professional!