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    Bruster's Real Ice Cream

    3.5 (61 reviews)
    Open 11:00 am - 10:00 pm
    Updated 2 months ago

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    I scream , you scream - we all scream for ice cream .. 4/27/22
    Kevin M.

    Well, I just may have had the same person as Kelsey had in the other bad review. So, I made an online order saw 2 ladies inside near fort windows gabbing. I go to the window that reads ONLINE ORDERS PICKUP HERE. I always order online and go to this same pickup window. This time the younger black haired lady notices me and I catch her eye . Cindy turns around and looks miserable and points me to the front window and waves for me to move . Then I'm at the left window and Cindy is still not happy and points to the right of that window . I mentioned that the original part stated for online orders to pick up there . Cindy then asks - did you place an online order? Uh yeah Cindy now you're getting it. The younger lady was polite and I asked for the rude worker's name . Cindy... I've gone to this location for over 14 years . All the employees are so nice and polite. Not today .. jeeesh..!

    Salted caramel shake
    Kaylee T.

    The girl who took my order was so fun. Her name was lily and she was super nice and took it so speedy quick.

    Shake
    Donna P.

    Horrible! Chocolate raspberry truffle shake was all milk, had it remade and still the same. Usually need a spoon, not today. Yuck@

    Scoops Sundae
    Samantha R.

    I go there all the time, especially after i go fishing with my little brother. Ice cream is great plus when i bring my dogs they always get the pup ice cream and they love it.

    Graham station  download the app and used the $2 reward!
    Lisa H.

    I usually get the coffee ice cream on cone. This time was the NY cheesecake, which is just as good and tasty love the graham cracker blended in! The Graham Central Station & Caramel Coconut Cookie tastes great.

    A worker with mask on his chin
    Terrance B.

    LITTERALLY NO COVID 19 PERCAUTIONS!! None of the people waiting in line wore masks and there was no social distsncing in place! Even the worker wasn't wearing his mask properly!! This is simply ridiculous! Covid won't gobawa unless you do your part so wear a mask!!

    John B.

    This ice cream was amazing! We had the Oreo sandwich with strawberry and a shake! Good service at a great price!

    I will be contacting
    Fleece P.

    The flavor and quality of ice cream here is still wonderful . The service however . Something that needs serious addressing . Are these young adults working the ice cream clock all hours or are they teenagers , I really can't decipher . Attitude, customer service, and professionalism points to teenagers . Most companies could seriously benefit from Chick-fil-a's training in employee services. I'm tired of my money/card not being handed to me and slid on a counter when I have the respect to hand it to the employee, I'm appalled at an employee in training getting yelled at Bc she asked which cone to choose . I don't like my 6 year old son seeing anyone getting belittled by another , especially when it's an obvious race difference. I've had to ask a young man to hand me my credit card as I did him the courtesy of doing so , and I've had to tell a young lady I don't like the way she spoke to her trainee. Please note, I don't care if she's your friend , the way you speak to her she shouldn't be . I just will not spend my money at an establishment that doesn't value who serves their product . Too many ice cream shops in the area to deal with subpar customer service and employee etiquette. Why am I even going to spend $6 on a cone and some for a possible tip when , you can't display common courtesy to me or to your teammates?

    Drove 15 miles to pick up dessert for dinner and there was a We will be open at 1:00 today. Bummer. There were employees inside but .... No joy.

    Butter w/ spice cookie!
    Jenita M.

    Great ice cream. The few times I drive by this place, it was always crowded like it was THE place to go for ice cream. Once pulling up, I saw a poster for Butter Brickle. I had no idea was it would taste like but butter sounded delicious. Once reading the description online, I was sold. I got it in a cup and added a small cone to eat later. Perfect pick and hit the spot that night. My second visit I got the same thing but I'm a waffle cone at the best value for $4 and change. It was good but the toffee pieces tasted off at times like a burnt taste. I want to see what else is good. There's tons of flavors and seasonal ones too. This business had tons of locations and not just a local thing. There's a loyalty program when you join the app.

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    6 years ago

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    10 years ago

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    9 years ago

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    12 years ago

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    7 years ago

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    7 years ago

    Love their ice cream - we are there a lot on these hot NC summer evenings.

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    6 years ago

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    7 years ago

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    9 years ago

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    5 years ago

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    17 years ago

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    8 years ago

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    9 years ago

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    9 years ago

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    13 years ago

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    16 years ago

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    8 years ago

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    10 years ago

    Love the varieties of ice cream. The staff is really helpful. Kids are forever ready.

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    10 years ago

    I didn't like it cause when I got my ice cream it was melted by the time I got it it was just more liquid then ice cream

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    Andy's Frozen Custard

    Andy's Frozen Custard

    3.9
    (42 reviews)
    1.5 mi

    A nice late night ice cream option! The girl who took my order was very nice. I've always…read moreexperienced fast service at this location. Ice cream: 4/5 Service: 4/5 Price: 4/5 Cleanliness: 4/5

    It was the perfect evening for ice cream and Andy's was just around the corner so we decided to…read moreswing by for a visit. Apparently so did everyone else in the area. The place was packed, the drive thru line was wrapped around the building and the customers were growing impatient waiting for their orders. We got in line and waited to place our order wondering if we made a mistake. It wasn't a very long wait until we were ablet to place our orders and even though Andy's was as busy as it was, the gentleman that took our order was really nice and patient. Long story but in the end that same gentleman singlehandedly finished taking orders, jumped into the back and caught all of the walk up orders up by hustling back and forth. There were three people working the drive thru and he, alone, was taking orders and filling them. I wish I had his name to give him the proper props. There was a long wait but given the hustle of this one employee I was okay with the wait. I ordered the triple chocolate concrete. They were out of cookie dough so I substituted for brownie. Overall it was a good choice for chocolate lovers. The ice cream is very smooth and their is not shortage of cookie dough or chocolate chips. Overall, a great place for a twist on ice cream. Great location and I will say this could have been a horrible experience had it not been for that one employee.

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    Andy's Frozen Custard
    Andy's Frozen Custard
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    Bruster's Real Ice Cream - icecream - Updated July 2026

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