My kids and I have been going here for years and we love it! It's our favorite place to get ice cream. I love how the flavors change all the time. It's great trying the different ones. The staff are always friendly and helpful if you're having a hard time deciding on what to get. They also have shakes and other frozen treats if ice cream isn't your thing. One thing to keep in mind is that this is an outside shop so there's no indoor seating. There is plenty of shaded seating outside though. read more

Great ice cream shop - even if it is hard to find. The ice cream here is always fresh. They come out with seasonal flavors that are delicious. The employees are always outgoing, friendly and helpful. The location is clean and inviting. read more

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Stopped at Bruster's to pick up a few pints of icecream for family. Brock took care of me. She filled the pints with love snd care. The icecream was delicious. It is so much better than supermarket icecream. I will definitely go back. We finished all 3 pints so no worries about freezing it. Fresh, delicious with great service. read more

Pistachio and double chocolate ice cream anyone? Burster's has great consistency amongst their brand with great ice cream at every stop. They had a similar menu here compared to all the other locations that I've been too. Love their shortcake ice cream sundae! Next time. read more

Bruster's prides itself on making fresh ice cream at each of its stores and baking its own waffle cones and bowls on the premises. Each Bruster's store offers as many as 38 rotating ice cream flavors from a stock of some 150 recipes. I have had ice cream from from their truck on 2 occasions now and every trip is great. The customer service is great and the ice cream is even better. read more

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My son and I wanted ice cream and I found this place via Yelp and since we weren't too far away we decided to give it a try. The prices aren't too bad about the average ice cream shop prices. They have a variety of flavors to choose from along with seasonal ones. My son opted for the cotton candy explosion which he loved and I tried the Mango dragonfruit sorbet which was light and refreshing. Quick tips: sign up for the rewards program ($3 reward just for signing up) and if your child(ren) are under so many inches (I forget the exact number) they receive a free cone. They also have a favorite flavors program where you can sign up to receive notifications when your favorite flavor is made. read more

This ice cream goes crazy late at night. The workers named Dante and Patrick are the funniest and quickest workers in the game. If anyone is here, even for a day you should stop by! read more

Lemme tell ya, I love to leave a sarcastic review but I can do that here. Great flavors always rotating and everything is made in house. Level up and get an ice cream cake for your next party. Just show up or call and ask what they have- sicker combos than Mortal Kombat 2. read more

Great experience! Had a slight line that went really quickly. The staff was super friendly. I got the strawberry shortcake sundae which is 10/10 on flavor! The vanilla tastes very rich and the whipped cream was really good. The shortcake tasted fresh as well. I will definitely be back read more

Bruster's Real Ice Cream - Trying a new ice cream place - Ice Cream & Frozen Yogurt Near Me - Raleigh, North Carolina

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Great community-oriented ice cream shop. Always friendly. Great selection of flavors and good job handling allergies. Tops in the area. Hot tip: It's pronounced Bruh-sters, not Brew-sters. read more

First visit and we will definitely be back. Long line on a Sunday night but it moved quickly. The flavor choices were good and there are many topping options. We ordered waffle bowls with two scoops each and sprinkles. Ice cream was delicious - the death by chocolate is so chocolate-y, cake batter was so good and the waffle bowls tasted great! The store seemed mostly run by teenagers, who were all very professional and very polite. We will definitely return to Bruster's! read more

Bruster's Real Ice Cream - Two scoop waffle bowl with cake batter and mint chocolate chip and sprinkles - Ice Cream & Frozen Yogurt Near Me - Raleigh, North Carolina

Definitely a creamery you should visit whether you're visiting or a local. You can tell it's good by the line, which moves rather quickly, so don't let it deter you. The ice cream was very fresh and tasty!! I chose the Oreo (cookies & cream) and it was very smooth and better than a lot of other places. My friend tried the raspberry chocolate and I was a little upset I didn't try that flavor as it looked amazing! Go give it a try! read more

Friendly staff. Quick service. Clean area to sit with tables and umbrellas. Good ice cream. Convenient location.

This shop had me waiting for 10 minutes to order ice cream. I was behind a lady her mom and two small children. A man with a young child walked up to the counter and started ordering. I turned and asked where was the line because I was waiting to order and he said "oh you didn't order yet.?" The lady behind the counter then proceeded to ask him what else he wanted. At no point did she acknowledge or recognize that I was standing there. I stood there for about a minute or two more and then I left. read more

Yummy ice cream cake. Been a while having one with actual cake in it. Fudge layer is recommended!

The service was great, the girl was very attentive and nice. the ice cream was amazing as always, although we were given the wrong icecream for one of our orders. Be careful with the spoons, it cut my husbands tongue several times. read more

Well I had never been to Bruster's before so my expectations were pretty high. The chocolate raspberry ice cream was delicious. The strawberry cheesecake not so great...very sweet and vanillaly...not cheesecakey. The waffle cone was stale. So not on my top ten places for ice cream. read more

This is the best ice cream place I have ever been to! They have fast service. They have delicious ice cream. Way better than other places I've tried. read more

We love this place! It's further away than a Goodberry's but totally worth the few extra minutes. The prices are really awesome, if your shorter than 40" you get a free baby cone. The kids working there are always so nice and helpful. You can try any kind of ice cream you want! They have several flavors and so many mixes to choose from. They have waffle bowls, cones & all sizes of cups. Pictures is a peanut butter sundae, normally comes in a waffle cup but I wanted mine a little smaller, it was delicious!!! read more

Bruster's Real Ice Cream - Peanut butter sundae - Ice Cream & Frozen Yogurt Near Me - Raleigh, North Carolina

My swim team visited Bruster's after a swim meet and had a great time. We called ahead of time to make them aware that we were coming and the staff were definitely prepared to accommodate a large group. The cheerful employees had multiple windows open to take orders and were very friendly. The orders were made quickly and accurately. I ordered a waffle cone with cookie craze ice cream. The waffle cone was amazing but I was not a fan of the cookie craze ice cream. It tasted good but my scoop barely had any cookie chunks/cookie dough in it. Everyone else seemed to enjoy their ice cream and they have numerous options to choose from. We sang happy birthday to one of the swimmers on the team turning 7 and afterwards Bruster's gave him a free gift (a Bruster's hat and t-shirt)! This was unexpected and really sweet of the employees. Due to this great experience, I would definitely recommend this establishment and visit again! read more

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This Bruster's is conveniently located near my house and it's oh so delicious! The young staff are always on point and extremely friendly. It's a busy location but they keep the line moving with a quickness. We discovered they make ice cream Oreo cookie sandwiches made to order. Which is amazing because you can get any of their scrumptious flavors in between two giant Oreo cookies. The only downfall is they only make them in packs of six. Or I guess that could be a good thing too! It will set you back about $10. It's a pretty good deal considering for one waffle cone with a scoop of ice cream is $3.79 + tax. They offer sugar free ice cream, Italian ice, sherbert, sorbet, and frozen yogurt as well! read more

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Never in the entire 21 years of my life have my tastebuds ever experienced anything like this. This is truly the best ice cream I've have ever had. My tastebuds individually thanked me for giving them such an experience. I legitimately dream of this ice cream when I sleep at night. I would give my life to Bruster himself if he asked for it. read more

I beleive the young woman's name was Rachel, but she was so kind when taking my order and treated me with such respect!! I would undoubtedly give this girl a raise! If you see her, please tip her. read more

In general we love Bruster's. We enjoy real ice cream hard enough to put in a cone and the free puppy cone is a sweet family outing. That said our most recent visit was a real bust!!! The ice cream in my waffle cone was a soupy mess that was impossible to eat and thus a waste of $$. The server should have said the flavor wasn't hard enough for a cone!!! Suggestions: Always have more Death By Chocolate in back, you are always out. Let people pay in advance rather than standing with melting ice cream to pay Give kid or puppy comes 1st read more

Their ice cream is so creamy and delicious! I love the variety of flavors, especially those that are seasonal. Staff is very friendly too!

We absolutely love Bruster's ice cream, from the variety of flavors to the customer service. This is our go to place for ice cream!

I guess I should've read the 2 star review regarding shakes don't have the same taste as ice cream itself (Instead I visited this place for the first time because of a review stating "this place is better than Goodberry's " which is my favorite place). I never had the ice cream but I believe it should taste the same, right? Shakes are made out of ice cream with a little milk, I'm not sure why it would make a difference. I ordered an Oreo Shake (with extra Oreos). I'm not sure if the milk to ice cream ratio is an issue here but it tasted like more ice, than cream. It tasted like frozen milk, there was no flavor at all even with the extra Oreos (which they also skimmed on). I only visit ice cream shops for the shakes, with my bad experience along with another reviewer verifying how bad the shakes are, this will be my last visit. I give you 1 star, sorry Bruster's. read more

My new favorite ice cream venue. Too bad it's not closer to my house. Great selection, (although they didn't have rum n' raisin) of smooth, high quality ice cream. Decent amount of seating outside. We'll be back, though I can see how this place could get really crowded. But when it's this good, maybe it's worth the wait. read more

At around 7:30pm on 5/27, my husband ordered a chocolate shake to go and I ordered a waffle bowl with chocolate peanut butter and graham central station ice cream with whipped cream to go. I then returned to the car while my husband waited for order because I'm disabled and needed to sit. What I received was a waffle bowl so full of ice cream that the lid didn't fit, and it was filled with some kind of blueberry ice cream under the graham central station. Yuck. Not worth the time or the money. read more

This place rocks!! Much better overall than any other Bruster's I've been to elsewhere. The outside is always clean, the inside always appears to be clean and tidied up, the kids are always cheerful and patient and helpful. My only wish is that they'd find some way to make peach a non-seasonal fruit so it could be on their menu every day. read more

Absolutely love this ice cream! The quality and quantity are great. I live near a few other ice cream spots but will drive an extra 15 min!!! I have enjoyed all the flavors so far. read more

Bruster's Real Ice Cream - Pecan ice cream! Heaven - Ice Cream & Frozen Yogurt Near Me - Raleigh, North Carolina

I just had a couple of frustrating experiences at Brusters on Durant Rd with A. Patel. I have been to this Bruster's for years without a problem. On Saturday 11/28 I asked A. Patel to put in my rewards number. He said it was too late but he gave me two coupon booklets. I realized when I got home that the coupons were expired. I went back to Bruster's today 11/30 and A. Patel told me he would still honor the coupons until the first of the month. Tomorrow is the first of the month.  I used an any size Waffle Cone BOGO coupon. I ordered two-scoops of ice cream in a waffle for the initial purchase and ordered a two-scoop waffle cone as the BOGO. A. Patel charged me for a four-scoop BOGO (8 scoops) when I really got a two-scoop (four scoop total). Why couldn't he understand his coupons? Instead of arguing, I paid for the four-scoop BOGO. Exhausting! read more

I absolutely love their Cotton Candy Ice Cream. Whenever we are on this side of town, we tend to always stop in for a quick cone of the Cotton Candy Ice Cream - seriously, we never get anything else. I read more

The ice cream is great! No complaints there. I had the brownie sundae and it was to die for! However, I've been to this location about 3 times and each time our order is wrong in some way because the employees make no effort to try and hear our order or confirm that they have it right before rushing back to make our ice cream..incorrectly. I understand the masks can get in the way but a simple repeating of the order could go a long way. read more

Always good ice cream and plenty of it. Plenty, as in they don't scrimp on the servings! I've had regular cones, waffler cones and ice cream in a cup. All servings have been huge! Which is nice when you are here for a treat. The kid ice cream cones are perfect. Really love the variety of flavors! read more

It's great ice cream, close to the house, packed with people, and thriving. Why wouldn't I like it? There is a DD/BR down the road and I would never head there over Bruster's. Try it, you'll like it. read more

New family favorite. Worth driving past other ice cream shops to get here. Brought the dogs on a whim not even realizing they would receive their own free puppy dog Sundays. Death by Chocolate and Sea Salt Caramel toffee just some examples of their yummy homemade goodies. read more

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I think Bruster's ice cream is pretty good. I like the seasonal flavors like caramel apple crunch (more cinnamony with crunchy clusters) and deep dish apple pie (more apple-y). I was hoping the pumpkin would be more of a pumpkin cinnamon flavor, but it's more of a pure pumpkin flavor. They rotate flavors here, so if you go one day and they don't have what you want, try again. read more

Just visited this location for the first time and I ordered a milkshake and it was so thick and creamy. Loved it. Kudos to the young people at the windows. Keep up the good work. I will visit again. read more

Holy Smokes....this is the real deal. Second to none in quality and variety. I'll still go to my Goody Store for Concretes but for serious tasting ice cream there's no better than Bruster's. Always a smiling face.....on both sides of the counter. read more