This is my second visit to Tire Depot. The staff is kind and courteous. The waiting area and auto…read morebays are clean and tidy. You can tell the staff cares about providing quality service. The prices are reasonable too. I visited a competitor about a year ago and their ladies day discount was almost the same as Tire Depot's regular price. I think I have found my go to place for oil changes.

They picked out some good tires for my son installed them and it was a great price. The owner…read morebrought the tires over at his people, install them and balance them for us. Did a great job.

Probably the fastest oil change I've ever had. Staff was…read moregreat and price was good too considering I have to have a light weight full synthetic oil. Would certainly use again and recommend!

Excellent service and dependable well run business. Love to use locally owned businesses when…read morepossible

I have been buying tires for all my family's vehicles here for years. The staff is friendly and…read morehave patience for a lot of questions about what needs to be done and what to buy. I just had the tires replaced on my truck and my wife's SUV and they did a good job. Prices are in line with other tire places. I have shopped around and you may pay a little more for a better tire, but I'd rather pay a little more and trust that it is going to get done right the first time.

Don't let them know you're from out of state they'll think you're stupid and try to pull a fast one…read moreon you. Research prices and everything from their quote before you give them the green light. For one example they tried to charge me over $300 for a $50 part (yes that price did not include labor). They did make the right call outs I'll give them that, but whoever is running the show is corrupted by greed.

I went in to get a flat fixed on my truck. Though I had no appointment, they were able to take me…read moreinto the shop where the work was promptly started. There was the usual array of service upsell pitches...some of which I agreed to. However, I declined others. Go in with some knowledge of the work you want done. All in all, I was able to get quality work in a few hours and at a fair price.

Mavis of Madison - you are despicable…read more... I've been a loyal customer for years because historically you tried to help, a little more than most. No more.... Now you're just another rip off artist.... I brought in a tire for a simple patch Waited a day for a response and eventually had to call multiple times to get an update You told me "we can't repair your tire because of its age" The tire is 4yrs and 12 weeks from manufacture date.... Tread is still like new [see images] Nail / damage is dead center tread and is as minimal as they come When I got to your office I asked to "see" the written policy, "I don't have it written, it's a 'corporate' policy that my manager told me, nothing over 4yrs" "Are you kidding? That tire is perfect. Are you that determined to force me to buy a tire?!" "Sorry, it's not me, it's policy" "Policy that you can't show me? That you were told? That you just know?" [stares with a stupid look] As expected I go to another shop, they look at my tire and say "that tire is perfect, we'll take care of you" Fixed it, on the spot, in 20mins, for free...... Mavis - you will never get another dime from me... UPDATE: the response to my post automated, they don't care...

Ok. Firestone Madison rocks!! I took it there yesterday to have flats fixed. Apparently, I didn't…read morehave any flats. There must be a problem with the sensors. I lost my expensive sunshades. They let me know that they had found them. Thank you Joe, Jasmine, and Brittany for making this a most positive experience. I appreciate all of you!!

Terrible service. They open at 7:30, me and my mom pull in at 8:30 and got completely ignored. Mind…read moreyou, there is no one else waiting in line, they're empty. We parked outside an open bay, called their phone line which left us on hold and they literally had a worker in the garage who turned and hid behind a shelf. It would've been comical if it wasn't just such terrible service. They had a handful of employees we could see through a window who just stood inside. It was lightly raining, and no one wanted to go outside to talk to us. All my mom needed was the air in her tires filled on her jeep wagoner. We drove to Mavis tire down the road instead, wonderful service and people. In an out less than five minutes. Go there instead.

These guys are great. I smoked two trailer tires on the freeway and wandered into the shop. They…read morehad me in and out in about 20 minutes. Their prices were fair, they didn't try to rob me. I highly recommend them.

Had 3 services performed - a/c repair, check engine code corrected, and oil change. Took about 4…read morehrs; however, I was not the only customer there, so waiting should be expected. Cost was under $500. All staff were professional (I observed how all customers were treated). Would wholeheartedly recommend this service center!

Great Service! We walked in and were immediately taken care of. The total service time to repair…read morethe tire took 15 min. thank you!!!

brought car in without an appointment and it was ready when promised. Ashlyn Johnson was great!read more

Stopped by at opening needing 3 new trailer tires to make it back home to Florida ASAP. Great…read morecustomer service, they sent an employee to go pick some up from their warehouse and were back in 30 minute. Mark and Philip immediately took our old rims off and popped the new tires on. Great service and better employees.

This place has great customer service and does great work! Will be taking my car here from now on.read more

Had an appointment and was not disappointed. Great service. Good timing and considerate service…read more Clearly the owner/manager cares about the quality of service he provides. I will return and would highly recommend his services.