On time and super nice guys. I would use them again although hopefully not for another raccoon in…read morethe attic!

On time and good price! Will definitely keep using on a quarterly basis. Nice guy too!read more

Raymond is terrific! Very responsive and thorough. And a very nice person. Thank you!read more

2/23/2026 Update: I'm still very impressed with the service Sean McDonald of Valkyrie Pest Control…read moreprovides. As I previously mentioned I receive a text the day before my scheduled service that provides the 2-hour arrival window. Sean has never deviated from that 2-hour window which means I don't have to waste a lot of time sitting at home wondering when the technician is coming. I had discontinued my bait station service several months ago but I recently noticed droppings outside near my trash cans. Prior to this month's service, I texted Sean on a Friday to let him know about it. He replied within an hour and when he came out Monday he identified the droppings as rat and lizard and refilled the bait stations. Bottom line; great communication skills, responsive, knowledgeable and affordable. I definitely recommend Valkyrie Pest Control.

I can't be happier or thank this group of people enough!…read more I used to have a business, and I felt like my employees represented ME, not just my company. With that in mind, I can honestly say that Bre and Oscar are perfect examples of the kind of people every business wants to have. I've had a 3 year problem with termites in my walls. Call it a nervous breakdown, it was very hard to sleep and feel safe! For three years!! The owner of the building was friends with a family member, so I couldn't handle this *major* problem legally. My family member asked if they would have my place treated, and their first response was for her to tell me 'termites are everywhere, it's not a big deal'. After asking again, they agreed to have a 'name brand' company come to inspect. That person only looked around my room and said there was no problem. Even with all the pin holes and peeling paint. So to make me happy, the owner had them come do their cheapest treatment, foaming my walls. In the two years prior to this, I learned more about termites than I ever thought I would. Two things: 1. I knew foaming only my walls wouldn't work because there are six units in this building. 2. I know more about termites than the person who came to spray my walls does. Scary fact! This worked for three weeks, and then I started hearing them again. If you look up 'termite head banging', you'll know what I'd been hearing every day for two years! The owner said that's the best they can do. Wrong. According to city laws all rental units with an insect/rodent infestation are considered uninhabitable. Social Security doesn't pay enough to live on, so I arranged my life in a way I could start saving to make this go away! I looked here for a highly rated termite/pest control company and found Premium, with the full 5 stars in every review. I called them and Bre was a delight. She even showed empathy for how long I'd been dealing with this and all the sleep I've lost because of it. She was genuine and I felt great about her. A quick appt. was made and then Joel showed up. I didn't know he was the owner. After five minutes he asked me to go outside with him and he showed me clear evidence of termites (frass) in a circuit box below my window, then showed me a large hole where the stucco and roof meet. A hole going right into my ceiling. The other company didn't see these issues, but they also didn't really pay attention or look in every possible place. Joel told me what would work, and Oscar came to treat it within a few days. He was very nice and showed me exactly what he would be doing inside and out. It all made sense. He had to come back to finish one area. When he finished to whole area I heard nothing. WOW! I had to get used to sleeping again in a quiet room! I have a 2 year guarantee I won't hear them again. My very long winded way of saying I would recommend and use Premium ~ light years beyond any other company. They are great all the way around! Thank you!!!

I've been so happy with this company since I first encountered Joel and Bri 5 years ago. I truly…read morecouldn't ask for better customer service and Joel went above and beyond to be helpful to a new homeowner with local recommendations. Also, I felt I could trust him, which is unusual for me. Now, he owns the company and trains all the technicians, which makes me even more glad to recommend them to everyone I know. We recently developed a spider problem and Frank came out to treat the house. He was wonderfully patient and kind with my many questions and spider anxiety. I'm looking forward to being spider-free after his thorough work.

​​If you need pest control or dry rot repairs, call The Termite Guy, I highly recommend The Termite…read moreGuy! Jared, Hugo and colleagues, were absolutely outstanding. They were courteous, incredibly knowledgeable, and true professionals. They did amazing custom work replacing the trim and crafting molding to go perfectly around the house. On top of the top-tier repair work, they also took care of our general pest control and completely got rid of the ants. The entire experience was just perfect from start to finish. If you need any pest control or structural repair work done right, this is definitely the team to call!

Jared Smith came out to inspect for termites. I did not go with company, but Jared is by far the…read morebest at respecting your property. I went with a company that was lower in price, but this is not always the best solution. If you want someone who goes the extra mile at hunting down termites, is professional, I suggest you call and ask for Jared.

I am extremely impressed with the service provided by Insight Pest Control. Setton came to our home…read moreto perform a comprehensive pest control and termite treatment, and he was professional to the core. What I appreciated most was his communication; Setton took the time to clearly explain exactly what he was doing and the reasoning behind each treatment. He was incredibly thorough, attentive to our needs, and made sure all of our concerns were completely taken care of. It is rare to find this level of dedication and expertise. I highly recommend Insight Pest Control, and especially Setton, to anyone looking for a reliable, top-tier pest management!

Quite happy with the work Setton did at my house. He was courteous, professional, and efficient…read more And so far so good! The ants that were invading my home have all disappeared.

Working with Brandon at Greene Pest Solutions was a pleasure. He took the time to reply to me while…read moreon vacation, made an appointment, showed up on time, and solved my pest problems. Brandon is smart and a great communicator. I highly recommend this company and won't hesitate to call if I ever need to. Prices are reasonable for such great service. D.F.

We had a pesky ant problem outside and inside of our garage. After failing to solve the issue on my…read moreown, I reached out to Brandon and he was able to come by the next day and get rid of them all! He was extremely friendly and also suggested some ways to get rid of them if they came back - but they didn't! Highly recommend.

Huge thank you to Grayson Termite for making a very stressful first-time home buying experience so…read moremuch easier. When you're buying your first house, especially an older neglected property, it's hard not to feel overwhelmed and honestly a little suspicious that everyone is trying to upsell you or take advantage of the situation. Mike from Grayson immediately gave us peace of mind. He was kind, honest, professional, and incredibly knowledgeable. What really stood out was his honesty. He actually recommended that we not do termite treatment because it wasn't necessary. He pointed out that what I thought was termite damage was actually wood rot caused by malfunctioning gutters. That level of integrity is rare and instantly earned our trust. He answered all of our questions thoroughly and took the time to educate us instead of trying to scare us into expensive unnecessary work. As first-time homeowners, that meant a lot. Once everything was completed, we genuinely felt relieved and much more comfortable moving into the house. He quoted us a very fair and reasonable price for remediation and pest work, which included cleaning and disinfecting an affected area, repairing screens, setting traps, and multiple follow-up visits. They even gave us a slight discount for using them after the inspection. Nick Grayson, the owner, and Domingo came out on a Saturday to help clean and prep the property because our movers were arriving Monday. That alone says a lot about the company. Nick mentioned he's been doing this for over 20 years and it absolutely shows -- no BS, no scare tactics, no upselling, just fast, honest, high-quality work. I joked that he must really hate pests at this point and Domingo happily replied that he's been exterminating for over 30 years. They arrived on time, ready to work, and got everything done quickly while still being extremely thorough. They also treated our home and property with a lot of respect during cleanup, which we really appreciated. Since they treated the property, we genuinely haven't seen a single insect. The treatment was also pet safe, which was really important to us -- we only had to leave the house for about an hour or two. They also have a dedicated office person coordinating scheduling and relaying information, which made communication smooth and easy throughout the process. That said, these guys are clearly in high demand and now I understand why. Give yourself at least a couple days if you want to book them because truly honest companies that do quality work at fair prices are hard to find. If you're a first-time homeowner and can get on their schedule, you can absolutely feel safe trusting them with your inspection and treatment needs. Grayson is worth every penny and I would absolutely give them 5 stars without hesitation.

I had an appointment this morning with Nick from Grayson Termite & Pest Control and was extremely…read morepleased with Nick's professional, customer service and knowledgeable. Nick was thorough in ever aspect on the inspection and was detailed in his reporting verbally which he will be following up with potential findings and recommendations. I highly recommend Nick for his prompt, professional, knowledgeable and kind service related to the termite inspection. Highly recommended.

Not even 1 star is worthy of this company. I asked them to remediate a rodent problem. The…read moreservice man showed up promptly, I thought listened to what I said, and laid 2 traps in the attic, saying there was no evidence of rats. Proceeded to dust exterior of home for spider webs (apparently part of the service) but never bothered to look for intrusion points of the rodent. Rats continued for 3 days, with no show from Orkin. BTW, Orkin attempted to sell me an annual package, $313 for initial visit , $110 monthly. I knew I was in trouble when the man showed up with a clipboard and asked me to sign a bunch of documents. I "negotiated" the one time $313 fee which included unlimited visits for a month. After 3 days I called a 2nd company. This service man immediately found the intrusion points, stuccoed it shut, went to the attic and found the traps laid nowhere near where the rats were entering (of course since Orkin never looked for this), found evidence of rats, which again Orkin couldn't or didn't look for. Orkin was scheduled to return so he told me to have Orkin lay traps by the intrusion points in the attic. Another Orkin service man showed up - I explained to him that his colleague did not seal the intrusion points and asked him to lay traps at the attic intrusion points. 2 more sleepless nights passed. I called the other company, he came out and found Orkin's traps nowhere near where I'd asked them to be placed. There is so much more but I'm so over this horrible company - they should be condemned by the Better Business Bureau and be put out of business.

Technician Omar is utterly amazing and super responsive. He has serviced our property for yearsread more