Victor did an awesome job repairing the sprinkler system for a condo I'm selling....wouldn't…read morehesitate to use him again!

We had a sprinkler head malfunction at 3:00 AM on a Saturday morning. After calling multiple…read morecompanies Victor with Prime Fire Protection was the only company to answer the phone. He literally came to us in the early hours and replaced the head and saved us an awful lot of misery. Thanks, Victor for being prompt and courteous. We'll be telling all our friends about you!

Five consecutive no shows!!!! I am an officer of my HOA in Del Ray, Virginia. We have been a…read morecustomer of Guardian for years. This morning was the FIFTH time in as many weeks they failed to show up for our scheduled sprinkler inspection. Didn't call to tell us they were not coming. Didn't apologize for wasting everyone's time while we waited for the technician. We will never work with them again. Unbelievably unprofessional.

We hired Guardian to perform a sprinkler inspection on our property in NE DC - a 26 unit, two…read morebuilding condominium. As a result of the findings of that inspection, we had them back again to perform some maintenance on the system. They were easy to deal with, honest, and performed high quality work. Getting sprinklers serviced is never something that is fun or exciting (unfortunately, it turned out that we needed to replace a number of sprinkler heads due to a recall), but the Guardian employees who came out on site helped me understand our sprinkler system, why certain services were needed, and what we need to consider for maintenance in the future.

I posted a review last year 04/27/25 with five stars and returned May 1st 2026. It was just before…read moreclosing and I got lost again. I did not see the technical staff from last year nor the office staff. I am please to say my comment from last year is still true today. The staff was all welcoming and made me feel at ease and relaxed. The tagging was quick and inexpensive. I will be back again next year. C. Weeden Washington, D.C.

Got tuned into the need to check my fire extinguishers after lately seeing so many deaths and…read moredestruction by house fires in the news. Without an education about inspection or servicing my extinguishers, I just assumed the units would work when needed and I would know instinctively how to use them. So, 'attending to my home's extinguishers' never made it to my to-do list. After getting a brief education on youTube, I learned how critical fire extinguishers are to home safety. Since Fire Departments are so enthusiastic about smoke, carbon dioxide, and radon detectors, I was disappointed to learn that not only do they not execute recharging and inspections but the service rep had no referrals. Recommendations to homeowners regarding fire extinguisher protocols, inspection, and usage should rate the same attention as their smoke detector promotions. Workshops on when and how to use fire extinguishers should be standard in our schools, hospitals, airports, businesses, home owner insurer inspections, etc as well as part of our Fire Departments' community education programming, locally and nationwide. Think about the potential exposures to fire during and after impacts on structures by extreme weather events. Moreover, so many vehicles have recalls with warnings of spontaneous combustion while driving and/or when garaged. Even airplanes, electric vehicles, and electronic devices have increased instances of battery fires and explosions. Domestic airlines just established a mandate that all battery packs and battery-driven devices be displayed and NOT packed in cargo OR in overhead cabin luggage due to recent fires. Nonetheless, my online search turned up F&M FIRE PROTECTION with a five star rating for inspection and recharging fire extinguishers, among other services. This company should be on the Fire Department's resource list for local fire extinguisher services. Though I figured my units were too old to recharge, rather than default to an online purchase, my choice to visit in person was the right move. This location is a great value if you are in the market for fire extinguishers, inspection, and/or recharging. After shopping by browser, I found per unit rates to be same as online with the added value of receiving a full understanding of related data points you may not have considered. Though the building is tucked away in an industrial park, GPS can get you there without a hitch. Worth the side trip to be struck by the high-spirited, personable attention you get, delivered by a light-hearted team with a gallery of antiques on display.

Fantastic company! Responsible, respectful, professional. They provide quality service at a…read morecompetitive price. I highly recommend them.

We Utilize Patriot Fire Protection for all of our Fire Alarm Testing, Fire Sprinkler Testing,…read moreInspections, Maintenance, Repairs, Etc. Needs. As a Property Manager, It Is Very Important To Me That Everyone Remains Safe. I Truly Value Patriot for always making this happen by providing the service they perform for us. The Team Has Proven To Be Trustworthy, Knowledgeable, Detailed, Honest & The Quality Of Their Work Is Simply Excellent. Alan, Robbie, Chris & The Entire Team Are Amazing & Just A Pleasure To Work With! Andrea Property Manager Crescent Condominium

These guys are awesome! Not only were they efficient and got our extinguishers serviced quickly…read morethey were very pleasant to work with. They call every year to remind us when to have the extinguisher serviced. They also service exit lights and hoods. Great pricing as well highly recommend.

From the owner: We specialize in Fire Protection Services.. We service…read morekitchen hood suppression systems, fire extinguishers, including maintenance and emergency/exit lighting, we also install new systems and will haul off old ones.

Great communication, friendly. Excellent service. Had my kitchen faucet replaced, everything went…read morewell.

The crew is dismissive and rude. I called the company number that I had to look up based on the…read moresweatshirt the person was wearing. The van had no business logo name or number. When I called the person answered (not by the company name, just hello) and I asked if he was the person at the site and he responded no that is another group of guys. So I said I would like to speak with the owner because I had a complaint. He said I am the owner, I asked him for his name so I could verify it was the actual owner because I had a feeling by the way he answered the phone, he was the person I had the complaint about. So as the "owner" he responded I do not know why you are asking for my name, I mentioned I would like to file a complaint and he hung up on me. Does an owner do that? Maybe this one does if that is who he is. My only conclusion is the person that answered the phone was not the owner and was the person I wanted to file a complaint about. You, the consumer can make your decision about this company and their service by the interaction.

If you want a quality job done, steer clear of this outfit. We built a new home in Annapolis, and…read morethis was by far the worst sub-contractor. Huge gaps between the ceiling, and the bottom of the concealed sprinkler head. They claimed the manufacturer provided for a 1/8" gap. None of ours are even close to that. Also, cockeyed, bent heads, etc. etc. When we complained, they sent some one out to make adjustments. This only provided for more bent sprinkler heads, grease markings on the ceiling, cut drywall, and chipped paint. We go in new homes in our neighborhood, and see properly installed sprinkler heads that look great. Definitely, a poor choice by our general contractor that we will have to look at over and over.

Our fire sprinkler was leaking. We called MFP on Monday morning and later that morning MFP arrived…read moreto repair the leaking pipe. Many thanks to Shawn for explaining problem and corrective action needed to fix the problem. Outstanding customer service and same day service warrants a 5-Star rating!

It may be a bit premature for this review but I will go back and edit once the job is completed if…read moreanything changes. We purchased a 14 year old 10,000 square foot home back in September. We personally know of three families that lost homes to fire and I personally lost my childhood home in Florida to a fire. With two little ones under the ages of 2.5 we knew we wanted to have a fire sprinkler system installed. We hired Metropolitan to retrofit the house. Of course this process is tedious and not fun for anyone but Victor and his team made the process much more palatable and stress free. They were very responsive (victor always answered texts any day or time of the week), courteous of our home, and extremely efficient. We got plans and permitting within 2 weeks of signing the contract (would've been sooner but we had some issues with architecture and I wanted to meet with a county inspector first). It took his team exactly two weeks to finish the first stage of the retrofit. We literally have over 100 holes in our drywall and his team only hit one wire which they were profusely sorry about (but we had expected more snafus and thankfully that was the only one). Inspection was passed Friday. Now we have to repair all the drywall, paint, and his team will return to put the concealed heads on all and for final inspection. We aren't quite at the finish line yet but am hopeful they will finish this process as well as they began. Update as of April 2017 - we had a few issues at time of inspection because the tech in charge was on vacation (mind you inspection was in between Christmas and New Years) so this was frustrating and we dialed the first inspection but passed the second. Inspector was frustrated they were having me manage and a tech wasn't there for first one. Knocking one star off for this part of the experience...need to follow a project through from start to finish. Also had one minor issue in the basement where a head was leaking but they were very prompt in fixing it. Overall I would definitely recommend this company!

Excellent service, highly recommended. I really appreciate this team so very much, they truly go…read moreabove and beyond for their customers!

Your driver is absolutely unhinged and reckless. Speeding in a school zone, cutting off people, no…read moreblinkers used...