Mel is a WONDERFUL human! Yes, I know, he is also a plumber. But knowing that he is just a great…read moreguy matters too! I found him via an obscure Reddit chat, while looking for parts to a discontinued Takagi TK2 water heater. I figured I'd reach out with little hope that he would actually respond. He got neck to me immediately, had the parts I needed, gave great advice, and put together a list of parts and an invoice. The prices were very reasonable and he even looked into couriers and fast shipping options. He then followed up with super helpful information after the sale to be sure I got my water heater fixed up perfectly. Seriously, based on this experience, I'd HIGHLY recommend him. Whether you need a plumber or a super great new uncle... go call Mel!

When our (old) Takagi tankless heater stopped working I feared we were looking at a huge…read morereplacement cost. Enter Mel Bowers. After a conversation to help diagnose the likely problem, Mel had the now-unavailable part and sent it, plus other spare parts, to me. A simple replacement later and we're now back with hot water. I cannot recommend Mel highly enough; helpful, trustworthy, extremely knowledgeable, and excellent value. Thanks, Mel

Jerry helped us with a handful of plumbing jobs for our remodel including plumbing in the kitchen,…read moremud room and bathrooms. He was very thorough, and did an excellent job making sure the plumbing was properly installed. I especially appreciated how he educated us and explained everything he was doing and why. I Would recommend for any of your plumbing needs using Brewster Smith Plumbing.

Highly recommend Jerry! He is the nicest most hardworking, competent, and trustworthy guy. He made…read morethe stressful plumbing situation we had as painless as possible. He is reliable and highly communicative. 10/10 recommend!

I had Marty install a Moen Flo water monitor and shut off and fixed existing piping and from my…read moreinitial experience working with him, I would highly recommend his service. He recently started his business and is a one man shop. But he has 13 years of experience working for a larger company. He delivered exactly what I was looking for in a plumbing service: 1. Good communication and friendly attitude 2. Great value 3. Gave recommendations, explanations, but not pushy

Marty recently replaced our water heater and working with him was a very positive experience…read more Communications on the estimate and scheduling were prompt and professional, and his bid was competitive. He is very nice to deal with; friendly, knowledgeable, organized and honest. While on site he also helped us with a small issue with our toilet, at no additional labor cost, which we really appreciated. He's a solid individual and we would definitely work with him again.

If service and getting someone who makes getting you up and running a priority, the Edgar and his…read moreteam from Northbay Comfort is the place for your Heating and Air Conditioning needs. I huge contrast to another company I used where I felt like I was disturbing them to come back out. Every step of the way I felt Edgar communicated what was going on and needed to be done and when. I don't know heating and cooling, but I do know Northbay Comfort is my only go to for any future needs.

Edgar is awesome. I had the opportunity to work with him n a project in the past and he's great…read more Amazing communicator, honest, and fair. Would highly recommend.

I had a crack in my kitchen drain basket under the sink that was leaking and caused an ant…read moreinfestation. I texted Chris and he came by and replaced the broken piece that same day. Super efficient and reasonably priced. Definitely will use him for any future plumbing issues.

On the same day, Chris came to our rescue, unplugged a kitchen sink with great efficiency and fair…read moreprices. Highly recommended. Emergency plumbing issue was professionally solved.

Mike and his team did a very small project for us. They not only were fast, they went above and…read morebeyond. Super professional. Besides being thrilled about their professionalism, they came under budget. I recommend Mike's plumbing.

Mike is the man a very honest and prompt professional I highly reccomend this companyread more

Would highly recommend their service for any of your electrical needs…read more The fixed an electrical problem in my house quickly and efficiently. I plan on using them again for other projects I am planing

Jason did an excellent job on our Sebastopol remodel and I'm so glad he was referred to us. He…read morecompleted the large job in a timely fashion and for a significantly lower price than the other estimates we received. He was professional and accommodating through the entire process. He even finished sooner than we expected! My husband is a project engineer and was so impressed with the quality of work. We will be using him for all our electric and solar needs in the future. Highly recommend!

***Edit 3 (6/2/23): The work is complete and it looks great. The business owner visited the…read moreproperty and personally assisted his staff. They were personable and completed the work by noon. Increased from 2 to 5*; Eventually, their customer service and finished product were great. It took a few months, but we got there. **Edit 2 (5/30/23) : Today the repair work was supposed to be completed. I heard from from Ron Dorris Electric this morning. They cancelled the visit to repair the roof. Repair and scheduling still pending. I also asked if I could schedule a visit on another, separate matter. The staff said no. The company is not scheduling appointments out with anyone at this time. *Edit 1: I heard from Ron Dorris Electric this morning. They scheduled a visit to repair the roof for 5/30/23. Repair pending. I began working with Ron Dorris Electric in mid-to-late 2022. At the beginning the work went well. In November 2022, I had Ron Dorris Electric install a new lateral drop from the road as well as a new solar-ready electrical box. In Spring 2023, this company's work began to fall apart. The mast connecting the lateral drop to my roof began to pull apart from the roof. Since noticing the issue, I contacted Ron Dorris Electric to alert them and request them to fix it. A roofer/electrician visited and informed me that Ron Dorris' installer should have applied supports to the mast given the height of the mast and the tension of the electrical drop wires. He stated the weight and tension of the electrical wires (without supports) caused the mast to pull of the roof. He said he would fix the problem that week, but when I returned from travel the problem still remained. I have called Ron Dorris and requested a timeline for completing the repair. I still do not have answer. Most calls, even if made around 9:00 a.m., go to an answering service. In the last month (three or four weeks) I have left three messages with the answering service but have not received a call back from those. My diligence helped me get through to someone last week, but I still do not have an update. Ron Dorris has an email address, but I haven't received a response to the two emails I submitted in the same period. All I want is to learn the timeline for correcting the poor workmanship. How long is it going to take to repair the roof and add supports? Will there be a cost to me if your staff complete work that should have been completed the first time? I can appreciate the company is busy, and I am thankful my electrical power still works. I have a hole if my roof, the rainy weather is continues, and I am merely looking for a timeline for completion.

In good conscience I cannot recommend Ron Dorris Electric. The following conduct by Ron Dorris…read moreElectric employees and Mr. Ron Dorris I have personal knowledge of or was observed by me: 1. Made numerous promises which were not kept. 2. Misrepresented (overcharged) hours incurred and were not actually performed. 3. Agreed to refund and never paid. 4. Deflected and avoided professional accountability. 5. Deceptive practices resulting in unfair competition and consumer being taken advantage of. My experience in the building and design profession has taught me that doing business with certain individuals should be avoided. In the case of Ron Dorris Electric, this cannot be overstated.