Corina was wonderful and patient. I will be back. The associates also help one another and that's…read morewhat I enjoy. I like that Dayan came from the back and immediately jumped in and helped with the set up. I appreciate it so much. I'll be physically stopping in. I have the patience of a gnat. Internet next! Y'all rock.

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

If I could give 0 Stars, I would…read more I don't upload negative reviews and this is necessary for AT&T to realize who they hire. History- I had AT&T for over twenty years. I have paid my bills and left; stop harassing paying customers. I left AT&T and still harassed; after I paid in full. Number 1- Don't go to Long Beach 2nd store! Period. Not only did corporate personnel just state that the "manager" can only take the complaint but was not understand the underlining issue. Number 2- I absolutely think AT&T is employees need to be trained on proper why to speak with paying customers. Number 3- DON'T go to this store!

My wife and I recently upgraded our phones to the Samsung Galaxy S26. Today, we walked into the…read morestore to turn in our old Samsung phones. Melanie greeted us with a warm smile and was incredibly helpful. She answered our questions quicly and expedited completing the paperwork to return the phones to the manufacturer. She also inquired about whether we wanted to insure our phones, which had already planned to do. Melanie helped us for just under an hour. It was SO refreshing to find staff who was this invested in providing awesome customer service and making sure that we received all the services we needed. SUPER employee! I wish I could do more to acknowledge her. Thank you, Melanie

This guy is a JEDI MASTER on the Android. I want to say that his prices are great - which they are…read more- but WAY more important is having someone who is knowledgeable and adept at un-bricking, rooting, or doing whatever you need. Don't look any further -- call him NOW.

From the owner: Buying and Selling of Gift Cards. We also are providing Unlock services for iPhone 4/4s/5/5c/5s,…read moreSamsung, HTC and LG Phones at great competitive rates. This includes At&t, T-Mobile, bad IMEI phones, in-contract phones and out-of-contract phones.

I was just walking by and noticed that they fix charger ports here…read more I was probably there for only about 10 minutes, before he let me know my charger port was fixed. He even cleaned my phone speakers.. I work at a construction site so there was a lot of buildup.... I haven't been able to hear out of my speaker in about two years. lol. 10/10. Would highly recommend.

Best repair shop, sometimes you rather just travel a distance to a place you know you can trust,…read moreand this is that place. Understanding and assistance was A+. I highly recommended this store!

I wanted to leave a review because this man helped me with my iPhone 11. My phone was completely…read moreshattered on both sides and he fixed it for 170$. While other phone repair places didn't even bother to open up my phone. I left my phone he had it ready first thing the next day when he opened. I appreciate the fast service, how kind he was with helping me out financially and overall the best family business I've dealt with. Love this place would recommend bringing my other devices to get fixed here as well !

I had my iPhone screen repaired here r Within a few months…read morethe screen goes out because the edges started lifting I returned to the guy he tells me it's not under the warranty because it's one week over He also tells me that the screws are missing ( he was the only person that worked on my phone!) I took phone to someone else to find out the guy there put glue on the edges to keep it from supposedly lifting! DO NOT take your phone to this place!

If you go to this store just know it's busy, I was there yesterday to upgrade my old IPhone 11 Pro…read moreMax to a new IPhone 17 Pro Max at the time the site was very busy giving out promotional blankets and the place had a line out the door. I was helped by Andres and this man deserves a big raise or a promotion to store manager. He was all you can ask from someone working in retail. He was attentive, answered all my questions and explained what deals I was eligible for. He even set up my phone case and made sure it was flawless before I left the store. I've been to other T-Mobile stores and had horrible experiences but I'm glad they got a great guy working at this one store. Store Owners or Management. You really need to promote this man.

Turning fifty-five does have some advantages, one of which is qualifying for the 55+ plans at…read moreT-Mobile. So have been monitoring current deals, and have come into this store multiple times to 'window' shop and get clarifications. Thus when I saw a new deal pop up over the weekend, came back to this store to see if worth purchasing. It was. The switch is not complete yet, but the customer interaction at this store so far has been outstanding. Like many folks, my wife and I have been mobile customers across all the major carriers (including Sprint, which no longer exists), currently getting service through our Internet provider, Spectrum. Everyone provides unlimited national data now, so price continues to be the main driver for us. Both our I-phones (smallest physical footprint available) are (slowly) dying, victim of new OS's that require faster processors/memory and faster-draining/slower-recharging old batteries. But I like the form size of it, and it would still be useful as an occasional wi-fi device (or sell it to a company like Gazelle for over $100), so didn't want to use a deal that required a trade-in. So with the release of the I-phone 17e by Apple earlier this month ('budget' model, retailing for $599 for the 256GB version), T-Mobile recently published a new deal: get a 17e 'free' with 24 month contract, with no trade-in. What wasn't clear online was if the 55+ plans would apply. So decided to stop back in while doing some errands by myself in DTLB. This store is marketed as a T-Mobile experience store. Whenever we stop in, it's fairly busy but staffed well enough to have someone immediately available to help with no wait. Like before, I interacted with Taylor (Sr. Mobile Expert). He confirmed my understanding, and then looked up to see if the 55+ Essential ($60 plus tax for 2 lines with auto-pay monthly) would qualify. I was very pleasantly surprised that it did. The plan works as an interest free loan, with T-Mobile giving us the $599 to purchase the phone. From the government's perspective, the phone was bought at full retail price, and sales tax must be paid by the customer at the time of sale, which is what I did for both phones. T-Mobile then gives us a $24.96 credit for each phone at each billing cycle to pay off the phone. This means that if we cancel the service before 24 months, we would owe the remaining balance on the phone(s). Either way, the phone would be unlocked and would belong to us. So with that information, I decided to move forward with Taylor. After asking a co-worker, he recommended that the entire transaction be performed over the T-Mobile app on my (old) phone (including payment)...and he stayed with me while we did so. I remarked if there was a way to credit him; he responded that at this store, the employees did not work on commission. The phone itself is on backorder and will be shipped directly to our home, at which point we could start the actual switch over process. Since the newest phones only use E-SIMs now, we shouldn't have to come back in to get them activated. But it's nice to know that if we want to get personalized attention to complete the switch, Taylor and the rest of the non-commissioned T-Mobile team at this DTLB experience are there to walk one through it.

Very friendly and helpful staff. Didnt have a phone case for my phone for the check in offer, but…read moremanager was nice enough and gave me a discount on a phone charger I purchased.

Yelp map location is incorrect. Store is on NW corner of 4th and Cherry. Much better customer…read moreservice here than with my previous carrier, Boost. I'm hoping cell service will be better too.