Always did my chihuahua's nice! They were sweet and their schedule was always flexible and the…read morefront desk sweet. Prices were super

I've been bringing my poodle mix to them for a little over a year. They are awesome. My was…read morepreviously anxious when I would take her for grooming. Here she just walks right in. And she always looks beautiful when I pick her up. These are from the last few visits.

Great communication when trying to book an appointment…read more They did a great job on my dog! The business must use to be a mailing place of some sort since the charge comes from a LLC mail shipping. There is an extra charge if you use credit/debit card. They do take zelle and cash. Very affordable for the good job they did

I really hate having to write this review because we have brought our dog Louie here for years, and…read moreuntil today, we have genuinely had good experiences with Happy Paws & Tails. They have always done a great job grooming him, which makes what happened today that much more disappointing. Louie is a rescue, he is now an older dog, and grooming has never been easy for him. We have always been completely upfront about that. We specifically sought out a groomer willing and able to work with him, and for years this business has done exactly that. We are extremely appreciative of the people who have cared for him over that time. At his previous appointment, Louie was a little more lethargic than usual from the medication he takes before grooming. They understandably were not comfortable grooming him that day and recommended that we speak with our veterinarian about changing his medication before bringing him back. We listened. We took Louie to the vet, explained the situation, went through the process of getting him a different medication, and scheduled another grooming appointment. I personally spoke with Happy Paws & Tails on Friday, August 21, when we moved his appointment from Friday to Saturday. They knew his history. They knew why the previous appointment had not happened. They knew we were trying a new medication. Then, at approximately 8:00 Saturday morning, his appointment was confirmed. As instructed for his grooming appointment, we gave Louie his second dose of medication approximately one hour before we were supposed to bring him in. Then, roughly 45 minutes before his appointment, we received a text canceling it. When my wife immediately called, she was told that after reviewing Louie's notes, they were suddenly not comfortable grooming him. That was incredibly frustrating. Those notes existed when the appointment was scheduled. They existed when we spoke the day before. They existed when the appointment was confirmed that morning. Most importantly, they existed before we medicated our elderly dog specifically for this appointment. We were told they needed to speak with the groomer and would call us back in a few minutes. They didn't. My wife called back multiple times because we were quickly approaching the time we needed to leave. The calls went unanswered, and one appeared to be disconnected. Shortly afterward, the owner called me. The explanation then became that Louie is difficult to groom and apparently only one person there is willing to groom him. His age was also given as a reason they were no longer comfortable grooming him--despite the fact that Louie's age has always been known to them and certainly did not suddenly change between confirming his appointment that morning and canceling it shortly afterward. We already know Louie is difficult. They know Louie is difficult. That has never been hidden from anyone. They have groomed him for years, and there have even been occasions when we were specifically told afterward that he did well. If they reached a point where they were no longer comfortable grooming Louie, I can accept that. Nobody should be forced to handle an animal they don't feel safe handling. What I cannot accept is waiting until after we followed their recommendation, consulted our veterinarian, changed his medication, confirmed his appointment, and administered that medication to suddenly decide they wouldn't see him. That decision needed to be communicated before today. Louie is getting older. He doesn't get groomed frequently because we know how stressful it can be for him, which means when we finally get him scheduled, he genuinely needs it. Now we're left with an elderly, medicated dog who still desperately needs grooming and no appointment--all because a decision that could have been made and communicated beforehand was made at essentially the last possible moment. I also didn't feel the owner took meaningful responsibility for how badly this was handled. I heard explanations for why they didn't want to groom Louie, but very little acknowledgment of the position their last-minute decision put Louie in. That's the part that bothers me most. These aren't just appointments on a schedule. They're people's pets and members of their families. If you know you aren't willing or able to provide a service, especially when medication is involved, you owe the owner enough consideration to tell them before they medicate their animal in preparation for that service. Happy Paws & Tails has provided Louie with genuinely good grooming for years, and I won't pretend otherwise because I'm angry about today. But after today's experience, I also can't recommend them without warning other pet owners about what happened to us. Louie deserved better communication and consideration than he received today. So did we.

Jessica always does a great job with both of my Miniature Schnauzers. She is very patient with them…read morewhen scared or nervous and she loves your dog like it's her own. Easy scheduling and fair prices!

Easily the greatest groomer my dog ever had. Jessica is such a professional and her shop is always…read moreimmaculate. I was a client of hers in California, and my pup and I were so sad when she left for Texas. My main concern always was how my little boy was going to be treated when I was not around, especially since he was always a bit difficult. She was so good with him, and for this I will always remember her. If you are in the area and have a pup, consider yourself lucky and support this business because your pup deserves it.

Extremely rude staff. Probably the worst service I have received. I did not get the groom I…read moreexpected, and when tried to question the staff, they were extremely dismissive and rude.

I just picked up my pup, Ellie, from Dapper Dogs today and I wanted to share my experience! I was…read morereally impressed with the communication from the first phone call to schedule an appointment, to checking in, and picking her up today. I spoke with Henry, the owner, when I called to schedule an appointment and he was very friendly and professional. He took his time to answer all of my questions before I committed to an appointment. When I checked in, the team member was so sweet and knowledgeable. I had a few more questions about my second pup who has high anxiety and she explained that we could bring him in on a quiet day to do a behavior consult to let him feel out the room, the people, and some of the tools to see how he does before proceeding with an appointment. As promised, I received a text message when Ellie was about 15 min away from being ready. Upon pick up, Stacy, her groomer, was so sweet and she mentioned some personality traits that she picked up about Ellie and it showed that she was patient and took the time to understand her and help her feel comfortable versus "just getting the job done as fast as possible". And Ellie looks absolutely so wonderful and feels so soft! Thank you all so much for taking such great care of Ellie! I look forward to scheduling a visit for my second pup soon!

They are back with a vengeance! And not a minute too soon for my Pyrenees, all130lbs of him. And…read moremy Cairn who might be 20. They can literally do it all. I'm standing by the 5 stars. Again. Don't miss these guys, especially if you are new to town and are looking for an excellent groomer. Pro-tip: the al Pastor at Romeros around the corner is legit.

Excellent grooming!! I loved my doodle's cut. She's normally pretty skittish, but they did a great…read morejob with her.

Love the service! They are bilingual which is awesome! All around great place would definitely…read morerecommend but know there is a wait so book in advance.

Great personalized service. I would bring her more often but they're actually pretty packed each…read moremonth and in advance. I wish it costed a bit less but they're really nice people. We love taking her here. Thank you for taking care of ourDoggy Girl!

I initially started bringing my dog here because of the good reviews I saw online. However I…read morestopped because the last time she visited they locked her in a cage for over two hours and claimed she was the next dog to get groomed. I understand that groomers can be busy, but it would have been nice to been told that from the start that way I could have scheduled a different appointment. It was extremely disappointing to hear that even with a scheduled appointment (which I made a week in advance) that she would be locked up for over a couple minutes. My dog does not like being locked up, something that is painfully obvious if you even lock her up for a couple minutes. It feels like she was neglected the entire time she was there. Honestly if I had not called it I'm pretty sure she would have been locked up for longer. It was pretty disappointing to say the least.

I initially started bringing my dog here when it was under different management, and my experiences…read morewere consistently positive at that time. Under the current owner, I have continued using the service despite it being an expensive grooming appointment ($120 each visit), expecting the same level of care and professionalism. After picking up my dog, I noticed his eyes were very red and he could barely open them. I called to calmly ask if anything might have happened during the grooming process. This was not an accusation, simply a concerned pet owner trying to understand what may have caused the issue. I was not given any clear explanation or details, and instead the owner Henry became immediately defensive, repeatedly insisting he "doesn't keep secrets" and that nothing happened. I was interrupted multiple times while trying to explain my concern, and the conversation felt tense and dismissive. After the call ended, I heard him yell "god damn" in the background. When I called back to ensure everything was okay, he stated he was "hangry" and again insisted nothing happened. He later left a voicemail that felt erratic, repeatedly mentioning he was hungry and stressed, referencing having "a lot of pots on fires," and stating he would make a note on my account. While I understand that business ownership can be stressful and that issues can occasionally occur, the lack of transparency, combined with the emotional volatility and erratic nature of the voicemail, was concerning. It raised questions about professionalism, emotional regulation, and overall safety in how customer concerns especially regarding animal wellbeing, are handled. Because of this experience, I no longer feel comfortable returning or recommending this business.

Monica is the owner of groom you Gorgeous and her other groomer Joe did a great job grooming my…read moreSiberian Husky who is blowing his coat! Monica was booked solid for 2 weeks, but got me in on a cancelation 2 days after I called her. Joe came right to my door, groomed Kodi and it was like Kodi had 3 pounds of undercoat removed, he smelled and looked great! Joe spent about 2 hours on him and he got the full treatment. Nails clipped, ears cleaned, bath, fur removal , anal gland expressed,and blow dry! Highly recommend this mobile groomer!

Wow! I have always shied away from the "mobile grooming" experience- in fear it would be way out of…read moremy price range. I was happily surprised! Monica was excellent to work with & truly has a gift for what she does. She communicated with me efficiently and treated my dogs as her own! My two beagles were surprisingly very calm and did not seem distressed afterwards like they normally would elsewhere. Monica did a fantastic job, and I can not recommend her highly enough!