The selection is amazing! There is so much to see. They are very informative if you want to know…read morewhat to you should purchase.

I moved to the area two years ago and have purchased various types of bird food, bird feeders, a…read morehanging bird bath, deer food (molasses covered corn), and most recently a "RACCOON BAFFLE." I'm in this store 2-3 times a month and have never had less than a 5-Star experience. The people here are all interested and knowledgeable about birds and local wildlife. The bird feeders, houses, poles, squirrel shield, raccoon baffle, etc. are all quality products. Thanks to Chris, and the whole team at WBU!

This family owned franchise is amazing and their puppies are well taken care of. It is the nicest…read morePetland in Central Ohio. The staff is very friendly and helped us out.

In March of 2026, we purchased our sweet Ivy from Petland Gahanna. First and foremost -- we…read moreabsolutely love our puppy. Ivy has brought us so much joy, and thankfully she has been healthy and a wonderful dog. This review is about our experience as customers. When purchasing Ivy, we used the Petland Credit Card after being told financing would be 0% interest for 6 months and approximately 4% after that. Those terms played a huge role in our decision. Only three months later, we reviewed our statements and discovered our interest rate was actually **36%**. Not 4%. Thirty-six percent. When we contacted Petland Gahanna, we spoke with the manager -- the same person who explained the financing to us. Instead of taking accountability or trying to help, we were told we should have read more carefully and that no promotional financing had been applied. We understand paperwork matters, but customers should also be able to trust information presented by those representing a business. This was not a small misunderstanding -- we left believing we agreed to completely different financing terms. What makes this more disappointing is that during the buying process, everyone seemed kind, caring, and trustworthy. Looking back, it feels like that care disappeared once the sale was complete. We love Ivy endlessly. However, based on this experience, we will never purchase from this location again and would strongly caution other dog lovers before doing so. Future buyers: please read everything, verify every detail yourself, and do not rely solely on what you are verbally told. Another note is that Mike Gonidakis, owner and husband to Amy, previously worked as an attorney within the Petland corporate sector, which initially gave us confidence this would be a reputable and knowledgeable business. Unfortunately, after this experience, we were left feeling the opposite. We adore our Ivy girl, but this experience left us feeling misled, dismissed, and deeply disappointed.

Always a pleasure, always something to buy. Amazing staff (Troy). Too many thing to spend money…read moreon. Owl Mittens, are you kidding me!!!

I had such a positive shopping experience here today. The entire staff was incredibly courteous and…read morehelpful while I shopped for holiday gifts. They made great recommendations for the bird lovers in my life and they even gift wrapped the items for me. A+ service and I know my friends and family will love what I chose from their awesome selection of birder gifts.

great staff. Welcoming and knowledgeable of all questions we had regarding our pets…read more Even accepting exotic animals like my ferret sissy.

Dr. Sam and his INCREDIBLE staff have taken such amazing care of our 2 pet rats. The way Dr. Sam…read moreis so comfortable with our girls is a comfort and his thoughtful manner of medical care is extraordinary. He KNOWS rats and that's very rare. His staff actually cares...it's really obvious! They text us asking how they are and get excited when we bring the girls in. This is absolutely 5-star service that you don't get anywhere else. The prices are absolutely reasonable, especially for this quality of care. The first time Dr. Sam met one of our girls, he kissed her right on the head...like he couldn't resist her. A vet that actually cares! We drove 16 hours from Florida to bring one of our girls back for her surgery because there are no vets that provide this kind of care. If I could leave 100 stars, I would.

We purchased our beautiful Apollo from Sugar creek bird farm and the entire experience was amazing…read more The staff are wonderful, store is amazing and of course our Apollo is just the best. Could not recommend more!

Buyer BEWARE- I bought a cage for so called 40% off for $99. By the time I arrived home cage…read morestarted falling apart. Ridiculous- I called next day they were open and explained- they said sorry no refund Additionally was told price was great at $99 Another lie. You can purchase exact one for same price brand new. What a scam!!!!!!!

The staff was very helpful and checked to make sure I had no questions or needed help finding…read moreanything.

I take my small dog for grooming and my larger dog for nail trimming. Alayna does an awesome job,…read moreand everyone there are very nice. I will continue to go there for grooming and recommend them 100%. Very clean store and the employees are very helpful.

Fun store! WBU has great selection of always fresh bird seed and well made bird feeders. There…read moreis a reward program that is decent and the shop has many cute and useful gifts. The employees are knowledgeable and very helpful and it is always a pleasure to visit this store..

A fun, earthy store. I enjoy the surroundings in it…read more Good quality bird food, too, and yes, it makes a difference. I've gotten food from other stores, and it doesn't attract the birds like the food from WBU. In fact, I've had birds downright snub my feeders when I use an off-brand. I got some good advice here, too. I asked what I could use as feed to keep the cowbirds, grackles, and starlings away. The advice I got was dead on. I started using the feed they suggested and bye-bye badbirds. Buy your feed from this store, and you'll never buy it from anywhere else.

The staff was xtra nice and their place is clean and I got my sweetdog Fiona there! Im planning on…read moregoing back and fretting a friend for Fiona!

I love the staff here. They always ask if I need help. Great Customer Service. Great Staff.read more

NEVER ORDER ONLINE FROM HERE - I placed an order online, at the payment portion, I got the infinity…read morecircle, no confirmation # or any sort of affirmation the order was successful. I started the order again but was unable to place as now one of the items was out of stock. I placed the order with Hilliard store, went through fine. Next day I get a call from the Delaware store, they billed me and could not (or would not) credit the amount billed. It SHOULD have been removed when the "order" was not picked up within 2 days - still charged and have to dispute with my credit card company.

Staff is Awesome! I normally find everything I need at Pet Supplies Plus. My go to for my furry…read morebaby.