Timely and professional service. Clearly articulated. Follow up was not needed. Answered voicemail…read morewithin hours.

I have been using this company since I bought my house over 20 years ago. they have helped us with…read moreall our heating and a/c units and re-did our heat ducts in the basemen. Reiling has always been my first call when I need help

Had Brandon come out for an AC tune up. Super-nice guy and definitely knew his stuff. Solid…read morepricing, too. Will definitely go with him in the future.

Very friendly staff. Brandon provided a thorough explanation of the components of our AC unit and…read morealso provided useful maintenance tips. We will definitely use them again.

I don't know who the tweaker living in the house on the right is (says he's the owner of this…read morebusiness) but he threatened my family with a bat! My family and I pulled into his parking lot so I could walk my son across the street because he was in the baseball parade for portage. My wife was gonna hope in the driver side and drive down to the other end where my daughters team will be. this guy comes out the house scream we can't park here. I said we aren't and tried to explain what was actually happening he's telling me (in front of my son) to get the F out of here. Again I'm trying to de-escalate. his dog run as starts harassing my 2 year old in the car cause the door is still wide open from my son climbing out finally after my wife gets in the driver side I'm trying to get my son across the busy street to get him away and to his group. once I knew he was ok and in good hands I return to see this guy threating my wife with a baseball bat. the coaches had to stop me from going across the street after him. my wife pulled off safely and the cops were called. filed a report and got witness testimonies. If this is how this business handles a simple miscommunication I wouldn't want them anywhere near my property.

We had a problem with our old furnace on a Sunday ! The fan…read morewas working but there was no heat. We called the answering service and they called a technician, Jeff Bridges, he called us and let us know when he would arrive. He was able to fix the problem. Again, Jeff was very professional and courteous. He explained what he was doing and why. He did a great job! Thanks Lovings!

History, 30 years GREAT!! Now, bad water heater see below. They are lost. When is the last time you…read morepaid $5,000 for a water heater? Update: After getting the $5,000 estimate, different plumber company visits, tweaks hot water heater, and it works. Everyone knows a tweak is not forever, but the prediction is five years. This is what happens when a real plumber visits.

Still waiting on a refund. No return contact. Poor service. Rescheduled us out 5 days for an…read moreemergency electrical call. Never completed any actual work. Update: I have now been contacted and refunded.

STI Heating & Air Conditioning saved me so much money! I had another HVAC company looked at my…read morecentral air unit because it was blowing lukewarm air. The other company told me I needed a new compressor for $1699 and they took only cash. After a repairman ran off with $453 of my aunt's cash, I decided I did not feel comfortable giving the HVAC repairman $2000 (with labor) in cash. So, I told him I would seek a second opinion. I called STI Heating & Cooling who were booked for the week so I made an appointment for the following week. Ted arrived on time and was very professional. He took a look at my unit (which is 42 years old) and told me I needed a Hard Start Capacitor for $173. He also checked the amount of Freon (R22) told me I might need a little. He installed the capacitor and added a little Freon and my unit start blowing extremely cold air. Ted's work was great! He told me his father had an old unit like mines and he keeps him father's unit working. I told Ted the other repairman thought I needed a new compressor and Ted suggested maybe the other repairman was not familiar with older units like mine. I am SO glad I called STI Heating & Cooling! I told Ted they are now my go-to company for ALL my HVAC activities. I would highly recommend this company - they proved to be a huge money saver for me.

The service was amazing! Customer service was very helpful and the technician provided excellent…read moreservice. And they were reasonably priced! I would definitely recommend STI Heating & Air Conditioning to anyone looking for repair and/or great service. Will definitely contact them again for future repairs and checks. :)