I always buy used vehicles from Craigslist or FB Marketplace. I finally wised up and shopped around…read morefor area used dealers. Brauns are local people,no pressure,no fast talk. They're regular people who know if they treat you right,you'll come back and recommend them to others. I got a really good deal on a nice vehicle and am very happy that I stopped in to check out their inventory. Honestly I got more than I expected. I've never met them before,this is a legit review. One thing that really impressed me was I asked to take the truck to my mechanic to check it over. They actually drove it there for me! I have another kid who will need a vehicle within the year. We will be going back here.

OK, bought a 10 year old Toyota Camry here recently. Very pleased with how it is running. All of…read morethe major items - engine, transmission, tires, brakes are in good shape. These guys are one of about 6 or 7 smaller dealers along the High Street area between Douglassville and Pottstown and have been around for a while. Worth a look if you want to save some money versus the higher end dealerships on the other side of town. As always, do your research on used cars because some of them - Toyotas, Subarus, Hondas, etc, are a better bet than others.

Called to get my car detailed and was told by Nick that he is booked until May. I mentioned I was…read moreselling my car and I would just find someone else to do it. He said, bring it in and we will get it done in between jobs and it would take 3 days. We are on the 12th day now and my car wasn't even started. I called multiple times and Nick continued to tell me they are going to be working on it. I was told it would be done on 4/20 and at 4 PM I called and he said, oh my guy is working on it right now and will be working on it into the night. Funny thing is I drove into Pottstown through Stowe and found my car at another detailing shop that I wasn't told my car was going to or authorized to move it to. I confronted Nick on 4/21 and he flat out lied to me last night and continue to say he was doing all he could to help me out. Lying and being deceitful about what is going on isn't helping me. Be up front and honest with your customers if you want them back. I would not recommend this business to anyone for detailing work.

Beware beware beware I don't have a problem paying there labor rate but when they double the labor…read more then there's a problem waited two weeks to get an appointment and then the car was there for another 2 1/2 weeks and basically did nothing beware beware beware Also when you call and ask for Mike to call you back he never does

UPDATE TO PREVIOUS Originally I gave 2 out of 5 stars…read moreI'm moving to 4 out of 5 based on most recent interactions and the business taking ownership for their disconnect in communication. Brennan who I spoke with originally had told me to bring my vehicle in to be looked at due to the media display not working and if it happens to be the chord the cost of labor would be rolled over into other jobs. I needed tires and alignment so I was ok with this. Unfortunately Brennan was out when the job was performed and the marching orders weren't carried over. I was charged. They did end up canceling the bill due to the miscommunication. When I did end up getting my tires and alignment done there that same month, their all in process was supposed to be $889, but it was actually $1012. That is when i decided to write my initial post. That said, my truck has been shaking. I thought it was due to the alignment and balancing that had just been performed. They said my truck needs new axles, but because this is a known issue, it may soon become a recall on my vehicle. They are taking care of it for me, along with another part that is on recall for my vehicle, free of charge. Brennan sincerely apologized for the did disconnect from previous, and how marching orders weren't carried down the line as relayed to me, the customer. Even in my original post, I said I want to like them, and they do good work. Despite my frustration at the time, I still didn't short them on being good people and performing good work. My issues were based on what was verbalized to me, versus what was charged to me. The call and experience has significantly improved my reassessment. I'm still not at 5 stars. I still had to endure these headaches. But I'm hoping this is all in the past and all my future experiences were like my past experiences, barring this one month of trials and tribulations. Thanks Brennan and team!

Their service department charged 3% for a credit card transaction. John Kennedy Ford is a multi…read moredealership organization. I expected a 3% from a corner garage that's trying to make ends meet but not a Kennedy dealership. It seems very petty especially on a service bill that was over $2,000. Also, the owners manual suggests changing the oil every 10,000 miles. Their windshield sticker suggests changing oil at 5,000 miles. That's $237 per oil change. Big difference for a working man. An overall unpleasant experience with their service department based primarily on greedy nickel and dime charges to their customers.

Also known as F.C. Mobile Restoration. Owner Chris Fry was a pleasure to work with. I contacted him…read moredue to putting a burn hole in the seat of my new car. Not only did he restore it back to perfection, he found me the best price to do it. I was lucky to find him. Thanks Chris, You Rock

They did a great job fixing my leather. I highly recommend them. They worked quickly. Chris was…read moregreat and the price was resonable.

I have been bringing my vehicles here for a few years now. I called in late last week with some…read moregeneral questions regarding my upcoming inspection. I don't believe it was the regular person answering the phone that I have spoken to in the past. The person who answered the phone was very short and rude with me. I couldn't believe the way I was being spoken to from this location. I am debating not Returning after my inspection next month. Thank you

I made an appointment for an oil change and inspection on a two year old pickup truck. I dropped…read morethe car off the night before so between 8am and 6pm the next day they would have plenty of time to finish repairs. I spoke with someone twice on the phone throughout the next day and was assured both times that the car would be done by 6pm. I arrived at 5:45 and the car was still on a lift. Then I was told that they had not even started it until after 5pm, Apparently people who walk in take precedent over people who make appointments. They were very unapologetic just saying that was corporate policy. They just do not care about customer inconvenience.