Excellent service. Patient. Efficient. Knowledgeable…read more Accommodating. They were very helpful all around through the process.

I shopped around online for a couple weeks and I'm so glad I decided to do business with…read moreAutoLenders of Exton. Cliff the sales rep and Juan the financing rep were a pleasure to deal with and could not have been more accommodating. I give them 5 stars with no hesitation.

Perfect from start to finish! I called about a 2026 Platinum Rogue I saw online. While they did not…read morehave that car on their lot, they had the identical car brought to the Exton dealership that day. I worked with Dean and Gabriel. I went in the next day for the car, it was a seamless process. Gabriel was probably the best salesperson I have ever dealt with when purchasing a car. I highly recommend him, and the entire team at Exton Nissan.

Be warned. I went in to look at an SUV listed at 45k. Everything was going well, did the test drive…read moreand was working with a younger guy named Gabriel. Everything seemed fine. Test drive went well and I was ready to make an offer. He asked me upfront if I was wanting to pay outright or finance. I was still on the fence about different options, so I let him know that and said we should figure out first the numbers, how much we can take off, taxes and fees, etc. He went to his "next person above him" named Vinny and "talked" numbers. Vinny says they can't go lower than taking off $500, and they couldn't even afford to throw in all-weather mats on the deal. After a lot of talking and trying different ways to negotiate to make all parties happy, we got to a point where we finally agreed on the price with only taking $500 off because they literally would not budge. Vinny came and sat down and discussed options and asked again how we planned on paying (financing/cash) and I said I was still undecided but I wanted to make sure I had my ducks in a row before we made a decision. He even told us we did not have to finance with Nissan if we were more comfortable with our own credit union or finance options. We let Gabriel know we were ready to proceed. My husband went outside to call our insurance company and I sat there getting ready to wire money, when Gabriel came back and said Vinny said "Jeff the manager" took the $500 dollars off back off the table since we decided to pay upfront. I went outside and discussed with my husband, obviously very frustrated. My husband said we would proceed but to see why they would strip $500 back from a Veteran for literally no reason. So I went back in to ask Gabriel if I could talk to Vinny or "Jeff" who is nowhere to be found. He kept just saying "yeah I can get him but he won't change his mind, etc etc". I had to ask around 5 times to discuss with them before he finally left to get Vinny. Mind you, my husband is on the phone with auto insurance trying to add the SUV to the policy. Vinny comes over very rudely and basically tells me the $500 is off the table and that he would have never offered it if he knew we wanted to pay upfront (he knew it was an option and even printed out multiple offers- one stating cash). Then when I told him we discussed it multiple times he tried to gaslight me into saying he never knew we might pay upfront and so I brought up the fact that he stated we could finance through our own companies of choice, so it should make a difference how we pay. He said in all his 20+ years he had never offered that to a client. All the time this is going on, I'm asking Gabriel "didn't he say this, didn't he say that" and he was cowering and just slowing shaking his head yes like he agreed but wouldn't be my life line. Vinny eventually got so irate about being called on his lies that he told me "we actually aren't going to sell this to you upfront- not even full price, you're only allowed to finance. That's the rules. No cash offers can be accepted. I will not be selling this to you. Goodbye". And walked away. Gabriel just sat there. I even asked him if that's true about buying outright not be allowed and he said he's sold cars outright many, many times so he didn't know what to say. I had to have my son go get his dad to let him know we didn't need insurance. All this to say, Vinny never approached me in front of my husband. Only ever came over while my husband was doing a test drive and I sat with my kids, and only when he waited for my husband to go out to call insurance and he pulled his bull crap. The only time he spoke to my husband was briefly to discuss options and basically ran away to talk to "Jeff". This is not an honest transaction. I will not speak about the company as a whole as I haven't dealt with them before, but let this be your information upfront before dealing with these people and things specifically.

May 30th 2024 I walked into Fred Beans Ford Exton for the very first time, I was immediately…read moregreeted by a sales consultant named Hiep Luong. He asked me how he could help me and I told him I'm interested in the Ford Bronco. We walked out to the lot, he showed me what they had available. We test drove, and I really liked the bronco! I really liked how Hiep never felt like he was over talking and being "a pushy car salesman" he waited for me to talk and answered every question I had very politely. Further on I was introduced to many other team members at the dealership, all of which were very genuine and friendly to me. Overall, I felt very taken care of throughout my entire experience and never felt pushed! Pat the finance manager also made me feel very taken care of, as if I was family, and he fought to get me the very best interest rate & maintenance package on my payment. I give everyone at Fred Beans Ford Exton raving reviews, 10/10 customer service experience!!! Thank you!

This service department is a bunch of crooks…read more In my opinion, they tried to take advantage of my wife during what should have been a routine oil change. She was called and told she needed four new tires for about $1,000 because of a single nail in one front tire. That tire could have been repaired with a simple plug. They also claimed the tread was too low, but when we checked it ourselves, it measured double the state's minimum legal requirement. From our experience, this felt like a blatant attempt to sell expensive, unnecessary work. If we had simply trusted their recommendations, we would have spent hundreds of dollars we didn't need to spend. After this experience, I have no confidence in the honesty of this service department. I strongly recommend getting a second opinion before approving any repairs or replacements they suggest, or better yet, taking your business somewhere else.

IAN the car salesman was really helpful and attentive to my needs. Overall he was patient and what…read morewas very important to me was the fact that he didn't pressure me to purchase anything. Like some bad experiences that I had dealing with other dealerships. I went and test drove my preferred vehicles and although I had other offers at different dealerships, I chose this one because of IAN. I'm satisfied! Thanks IAN!

Take your VW to a different service center!…read more I had an awful experience here from start to finish. To start I was charged an outrageous price for a part that should have cost about half as much, and the labor rate was incredibly expensive. To make matters worse, the service department refused to contact my warranty company and made me handle everything myself. After I paid my bill and got my car back, they called me a week later and told me that the reimbursement check from my warranty company had to be turned over to them. When I called my warranty provider to verify this, they informed me I was being double charged. The worst part is that after all of this, my vehicle is still experiencing the exact same problem I brought it in for. I paid a significant amount of money, dealt with unnecessary stress, and the issue wasn't even fixed. I feel completely ripped off by this repair experience. If you value your time and money, I strongly recommend taking your Volkswagen to a different service center.

This shop is full of honest, well-mannered, professional people. They do honest work at an honest…read moreprice: if you don't need it, they will tell you. They won't nickel and dime you, and they don't bloat their invoices. It is the only place I take our vehicles and I recommend them for oil changes, state inspections, and general repairs and maintenance.

The people at Welsh are courteous, professional and honest. They are very knowledgeable and…read morethorough and if you're looking for an honest and decent car repair shop in the Exton area, I highly recommend Welsh.

Within 48 hours of receiving my inspection, my check engine light came on. When I called to ask how…read morethis could happen, I was immediately offered to come back in for a diagnostic check for $115. Absolutely disgusting business model - I don't believe it was a coincidence that the light came on after they were in my car, and then the first offer is to have me pay more money for them to re-inspect it! By the way, the car is a year old. Do not come here!!!

Horrible customer service. Service manager talked over me the whole conversation. Our car wouldn't…read morestart took it in for them to tell us what was wrong. Told us it was the battery. Paid $800 for a battery, new wipers, top off some fluids and replaced a sensor. Went to pick the car up still wouldn't start. Same problem we brought the car in for. Had it for 2 days again saying it was starting fine. Once again when we came to pick it up wouldn't start again. Another day without the car and now they want another $800 for a starter. Now up to $1,600 to get the car fixed. Also, been without a car for a week now. When called they were very combative took no ownership of any wrong doing and very unprofessional. Now we will take our car somewhere else to get it fixed because we have no confidence they will get it fixed. I highly recommend not going there for any car problems. Audubon NJ location.