Quick. Efficient! Convenient…read more I love the quick check in option. Check out was make easy. And early morning check in was just as efficient. Reasonable prices and plenty of options for solo, family or group travel. Airport shuttle runs nonstop - to my knowledge - and frequently. 10/10

I am writing to express our dissatisfaction with a recent rental experience at the Enterprise…read moreDenver downtown location. Upon arrival, the office in the B2 garage was unattended. It took half an hour for the sole staff member to appear. Due to severe understaffing, our group of five waited an additional hour only to learn that our reserved vehicle was unavailable. We were then instructed to take an Uber to a different location, resulting in a total delay of over two hours. The return process was equally difficult, as it took thirty minutes to locate the garage entrance. Furthermore, it has been five days since the return and I have not receive a receipt. I have attempted to call the branch multiple times, but the calls go unanswered and the voicemail box is full. This was the most disappointing rental experience our group has encountered.

Idil is very nice and understanding. I am a General Manager…read moreof a hotel and was very impressed.

I prepaid with Priceline and yet I still came away with extra fees. I told the agent that I only…read morewanted the rental car and waive all the other extra services. Apparently the agent selected CDW. I couldn't tell at the time when I questioned why the overall rate was so high. I went believing what the agent told me as it had to due with the deposit. Now I am waiting for customer service to provide me a refund.... Otherwise: - Shuttle. I appreciate the free shuttle to and from the airport. The shuttle back was interesting as there was no personality and the driver didn't help or talk to the other customers who were strugging with their luggages. - Counter time. We must have came at a very busy time as it took an hour to get to the counter to be serviced. The agent was nice enough...other than charging me for CDW. - Gas stations are near the rental car location, no need to pre-pay for fuel even if you were running really really late to return

Shout out to Alana who was out check in person and Felipe out car rerun guy…read more Exceptional customer service. Loved the car it was a wonderful experience. Would definitely rent from them again or anywhere I travel to.

Our experience with Fox Rent A Car was extremely disappointing from start to finish…read more At pickup, the salesman was very pushy with upselling -- pushing vehicle upgrades, prepaid fuel, and toll coverage. He told me the toll charge was $13, but failed to clearly explain that it was $13 per day, which felt very misleading. What made it worse was that I was asked to initial everything on a digital screen without being shown a clear breakdown of charges. After receiving the printed contract and reviewing it, I was honestly disgusted by how much I had been upsold. The vehicle we rented -- a Nissan Pathfinder -- was substandard and very dirty inside and out. While the car functioned fine for our four-day weekend and got us where we needed to go, the cleanliness and overall condition were unacceptable. Return was smooth, but once again there was an attempt to upsell -- this time offering a $20 charge to take our rental back to the airport. We declined. The shuttle service itself was decent, but the wait time from the airport to the rental facility was extremely long and overcrowded. They eventually had to call for additional buses. Overall, we were very disappointed with the entire experience and will not be using Fox Rentals again.

Our flight arrived late and we took the shuttle to pickup our F150…read more The agent at the counter, Carleen was so nice. Great attitude! Super efficient & helpful. Fast forward to when we returned the truck. We got out, took our luggage and were done. The whole process was quick and easy. Definitely what you want when it's time to go home! The younglady who greeted us at the return has a great smile. She asked how it all went which showed me Alamo cares

This is a tough one. Everything went great until we left Alamo. The final check point too so long…read more But all else went perfectly and I will give it 3 stars. All together...it was OK. The counter person was very friendly and easy to talk with. I have attempted to find the name of the person who helped us, but I can't locate it. It was 7/8...11:37. Far left person was great. We rented the car for 5 days, and the Camry rode perfectlty. Thank You Costco for assisting me on this trip.

Insanely long line here with only about half of the kiosks staffed…read more But despite the long wait I feel like the team did a great job on customer service. They gave me a complementary upgrade to a very cool Ford Expedition, and were knowledgeable and friendly throughout the process. I do hope that they can overcome some staffing challenges to keep the line down though.

This was the worst travel experience I've ever had! I was traveling from New Jersey to Colorado for…read morea short trip. I landed at midnight and waited 45 minutes to get picked up from the bus to the rental car place. Then, I had to wait in line for about another hour. Finally, I got to the counter, and they told me they were out of cars! At 3:45 am, what else could we do? We ended up renting an expensive car. When we received it, we discovered that it had no battery left. We had to sit at a charging station for an hour. The next day, we had two flat tires! We called to exchange the car, but they still had no cars left. We ended up canceling and going with a different company. However, they charged my card twice. When I went to dispute it, they fought it. What a terrible company! The desk people were horrible. One even quit during the duration of my time waiting in line. He was set up to fail anyway. How do you overbook too many cars for people? It's wild! I will never go with this company again and will be sure to tell my family and friends about this awful experience.

This is by far one of the most efficient and friendly car rental places in all of the traveling…read morethat I have done domestically and internationally. Our initial reservation at Hertz (down the street) was cancelled by the manager there after waiting for 35 mins to find out the electric car that we reserved was not available. Luckily, I was able to quickly reserve another vehicle on the Avis app before I even reached the rental shop. We got the car within 5 mins of handing over my license and were out of the lot within 10 mins. The car was brand new, clean, and reliable. We were able to enjoy the weekend by visiting surrounding areas. After hour drop offs were very convenient and allowed us to avoid looking for parking while staying in CBD. This is where I will be renting cars going forward when I am in Denver.

This place is a JOKE! After our plane was delayed our first…read morecompany cancelled us so picked this place. Shuttle there and they want more for there ins/protection then for the actual car..... are you kidding me?! Also want a credit card NOT debit card. We needed up walking away at almost 11:30pm and no car! Went elsewhere! Some people DONT have credit cards guys WONT use them again.

Sophia went above and beyond, big fan! I've never had a more delightful experience with someone in…read morecar sales. 10/10 would always recommend (flowers are the stars of the earth)!!

The customer service was great and so were the prices!! The lines were long, but moved efficiently…read more Everyone I was helped by was thorough and kind. If I'd make any changes or suggestions, it would only be a bit more guidance in the drop off at a different location. I expected the booths in springs to be open late and was left a little puzzled. After some digging I figured it out just fine though! They abide by state laws, while also not being too terribly greedy. I walked over after a bad experience with the competition next door, and was surprised at how easy it was for a walk in / same day rental! I ended up saving money in the long run with them too. Awesome team over in Denver and COS! Definitely earned my loyalty for the next time I need a rental.

Very nice people, but terrible structure and organization. I suspect Dollar is trying to save money…read moreby not hiring more staff. Upon arrival from the airport, I checked in quickly and went to select a car. Pros: nice staff Cons: long wait, no cars in lots, confusing to find someone to talk to. Frustrating

Had a car booked here through booking.com. It was one of the cheapest options, but after reading a…read morefew reviews a few days before I picked up the car (and after the rental cancellation period had already expired), I noted the slow wait times. And sure enough, once I got there, I saw that Dollar had been temporarily been moved to the Thrify building. When I walked in and saw the line, I immediately noped it and cancelled the booking anyways. 2026 #39