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Budget Rent A Car

2.3 (74 reviews)
Closed 7:30 am - 5:00 pm
Updated 2 months ago

Services - Budget Rent A Car

Truck rental

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Monica H.

We have rented from this location twice in the past two weeks, and we have had a good experience here so far. Last weekend, I rented an economy car for my spouse to take his parents on a weekend road trip to Los Angeles. We wanted a fuel efficient vehicle to offset California's high gas prices and thought this was a better option over my full-size pickup truck. Check-in was quick and easy, and they gave us a Hyundai Accent. Overall, the car was great on gas, and it got them safely to L.A. and back to Vegas with no issues. The only downside they had was my mother-in law said the smell of Mary-Jane started to become very, very strong 1/2 way to L.A. once the air freshener wore off. I noticed when we picked up the car that the smell of air freshener was very powerful. We brought this to Budget's attention when we returned the vehicle, and they were very empathetic about it and apologized. They explained that they try very hard to educate people about not smoking in the vehicles, a they do impose a fine on those that do violate the "no smoking" policy, but this is Vegas after all, and no matter how hard they try, people here are still smoking Mary Jane in the cars and it's extremely hard to get the smell out. We totally understood their dilemma and appreciated the explanation and apology. Our second rental was this past weekend. We opted for a full-size rental this time and received a Toyota Camry. I'm telling you one thing... this Camry was absolutely amazing on gas! It literally got us to St. George, UT, Page, AZ, the Grand Canyon, Flagstaff and back to Vegas on less than 1 1/4 tank of gas. The Camry was also clean, stylish and smelled very clean. Overall, their rental prices are very competitive, and the staff is friendly, welcoming and generally care about their customer's experience. I definitely plan on renting from them again in the future. Recommended!

Toyota Corolla!

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1 month ago

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3 months ago

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3 months ago

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7 months ago

Tania & Colton are great. I love renting here. In & out. Professional. Value. Winning.

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10 months ago

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6 months ago

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1 year ago

This location is amazing they are super helpful . Tanya the desk clerk helped me so much with all my questions.

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1 year ago

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8 months ago

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10 months ago

Tania is amazing!!!! She is an amazing asset to budget rental car. She's the reason I keep going back

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11 months ago

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1 year ago

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4 years ago

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3 years ago

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2 years ago

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1 year ago

This store has amazing customer Service! I've rented from this location multiple times and always they go above and beyond.

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2 years ago

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Ask the Community - Budget Rent A Car

Review Highlights - Budget Rent A Car

We wanted a fuel efficient vehicle to offset California's high gas prices and thought this was a better option over my full-size pickup truck.

Mentioned in 3 reviews

Read more highlights

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Enterprise Rent-A-Car

Enterprise Rent-A-Car

3.4
(42 reviews)

BEWARE THIS PLACE IS A SCAM !!!…read more Rent here with extreme caution. I was given a car that was already in awful shape -- dirty, dented, scratched, and missing exterior plastic. I asked about it at pickup and was told all existing damage was documented. After returning the car, I was suddenly charged over $300 for supposed roof damage. When I called to ask about the charge, I was told maybe it was a deposit ??? yet the charge still went through. No one could clearly explain what I was being charged for, and I received conflicting answers from different employees. To make matters worse, Enterprise says they cannot provide before or after photos of the alleged damage because the car is no longer on site. Charging a customer hundreds of dollars with no proof and no clear explanation is unacceptable. This entire experience felt disorganized and ridiculous. I would not recommend this location or really this company in general after reading other reviews of people having similar experiences. This seems like a big scam.

It was around 330pm and the First rental we "picked" we drove off the lot and within a couple…read moreminutes of driving, it started pulling to the right. We immediately turned around and returned it. There were maybe two other vehicles on the lot. We went with the Nissan Rogue 2024 that was setting there which had over 50,000 miles on it. We headed out for a short road trip and when we were returning, and about 1 hour and 10 minutes from home, multiple mechanical malfunction warnings went off on the screen, the vehicle lost power, and the whole thing began shaking. By the grace of God we were right before an exit that had one gas station and that was it. We were able to make it to an old gravel area safely thank God. The vehicle would not drive over a few mph. We called Enterprise to report the issue-all the while we had our dogs with us and it was beginning to get dark out. An employee by the name of Jamara assisted us with getting a replacement vehicle and a tow for their faulty vehicle. The problem we had with her was her lack of apology, lack of empathy, and her "I really don't care attitude." She kept telling us "you have to come to the closest location and pick up the vehicle since you're 51 miles away from the closest Enterprise and it will be 4-6 hours of a wait." It was her attitude needless to say. I was uneasy and upset while sitting in the middle of nowhere not knowing if she really set up a tow and a replacement vehicle as she finally stated she would while pretty much cutting us off and hanging up. Had she of been professional, I would have been at ease. We told her we were stranded- and we had NO way of getting to an Enterprise for a replacement vehicle. I think those people working phones should have to live a day as a tow truck driver OR be stranded to experience the fear of being stranded in a sketchy area. After 3.5 hours while now sitting in the dark in a broken down vehicle, we received a call from a tow truck driver named chuckie who assured us he was trying to help us by making everything smooth for us to get us home- and that he had our replacement vehicle. He was truly our angel that night. In the end we were rescued. It was a very frightening experience being out in the desert in a sketchy area, but I was thankful it took 3.5 hours and not 6 hours to be rescued. With this being said- yes we were stranded and we will think twice before renting another vehicle. I also researched this vehicle and it has many mechanical issues.

Enterprise Rent-A-Car

Enterprise Rent-A-Car

3.0
(88 reviews)

Vroom vroom ! When…read moresomething happens your ride, you end up here. I cannot count the number of times that we have been here . So here we go! The customer service here is amazing, epic, and outstanding. When you're without your ride? You panic! What am I going to do now ? The answer! Enterprise! Again, outstanding service and excellent service from this location. Every time something has happened to the vehicle, a phone call is all it takes and we are in a rental. Whether it be the insurance company or private pay. Use Enterprise! This last experience, yesterday actually the car is MIA, and an individual needs the car to make it happen these days. The insurance sent over the authorization and the paperwork was signed within a couple hours. We are back in shape for now while we await the limbo of the process for our car . The staff could not be more excited to get us off and ready to go, and vroom away. Thank for making a difference. A simple positive gesture made the whole experience even easier and bett

2/27/2024- Our…read moreresort concierge does a fantastic job with taking care of our needs while at the resort.. I had her reserve a car over a month ago for two days, then we went with three days.. 9 am the car was supposed to be delivered to the resort- Unfortunately, the person that she made the arrangements, had left the company and did not change the agreement ...(car was to be delivered Wednesday).. So bummed because we had to wait and didn't get the car until 10.. which messed up our day of plans.. Finally got the car !! Hope there is better training for these kind of situations...

Budget Rent A Car - carrental - Updated June 2026

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