We had a last-minute need for a vehicle for an out of state trip, and after searching lots of…read moredismal online reviews for other rental car companies, we chose Enterprise on Warm Springs in Henderson and we are so glad we did. Renting online was fast and easy, and I even received a follow up call to check if I might want to choose a different vehicle. The associate who called me was friendly and professional. Thanks! Picked up the car the next day. It was clean, gassed up and ready when we arrived. Ty was the associate who helped familiarize us with the vehicle which was very different from what I am used to driving. He also helped us pair our maps app to the car to make it easy for us to navigate. He was super nice, patient and knowledgeable. Thanks, Ty! When we brought it back, Jazz welcomed us and sincerely asked how everything was with the vehicle. So friendly! Thanks, Jazz! And Matthew helped us with the return. He checked the car fully, inquired about any issues we might have had (none!), thanked us and wished us a great day. Thanks, Matthew! We couldn't have been happier or more impressed with the service we received at Warm Springs Enterprise. Great team... great car! Thanks, Enterprise!

Last few months I've been coming here for rental cars for work trips. They have all been awesome,…read moremaking sure I got the car I want and working with me. Shout out to everyone especially TY and Jazz who made sure I got a car after I was late for my appointment. Thank you all

Was in Vegas for a short trip. Decided to book off the airport to save on some fees…read more Had a full size car reserved and confirmed via email. When I got there, only give two options for 2 SUVs which were pretty beat up. I asked for other options since there were other cars in the lot, but not given any support. Car worked ok...was a bit shakey, but still annoyed I didn't get what I booked for.

I can't tell you how quick and efficient and simple this location made for me to be able to rent…read morethis car. I highly suggest anybody needing a rental was coming into town to travel to the horizon Ridge location.

I know that car rental companies get a bad wrap from the people who leave bad reviews, but think…read moreabout the millions of people they have helped over the years who never left a review. Molly D is an absolute gem and a wonderful human being to deal with!!! 10/10 in my opinion!!! I'm very happy with both of my rentals and I personally wanted to say thank you!!! Thank you Molly D!!!

Waited 50 minutes for a car. They didn't have what I ordered. One person working. This is not the…read morefirst time.

Compared to Hertz and Avis this place converted me to Enterprise. The service was quick the car…read morewas in great condition. Everyone was quite helpful. The same great service on the return.

BEWARE THIS PLACE IS A SCAM !!!…read more Rent here with extreme caution. I was given a car that was already in awful shape -- dirty, dented, scratched, and missing exterior plastic. I asked about it at pickup and was told all existing damage was documented. After returning the car, I was suddenly charged over $300 for supposed roof damage. When I called to ask about the charge, I was told maybe it was a deposit ??? yet the charge still went through. No one could clearly explain what I was being charged for, and I received conflicting answers from different employees. To make matters worse, Enterprise says they cannot provide before or after photos of the alleged damage because the car is no longer on site. Charging a customer hundreds of dollars with no proof and no clear explanation is unacceptable. This entire experience felt disorganized and ridiculous. I would not recommend this location or really this company in general after reading other reviews of people having similar experiences. This seems like a big scam.

Would not recommend Budget. Every time I use them they charge for gas even though I refuel before…read morethe car is turned in. The last time I rented I even told the attendant not to charge for fuel because it's filled, they did anyway so I have to call and be questioned about where I got gas, how much, what time. Ridiculous! There are numerous other car rentals at this location that you don't have to deal with this,

I had a very professional experience specifically at this location, the best staff and great…read morecars!!! Tanya is soooooo courteous!!!

The Las Vegas Airport Avis is horrible! Waited forever yo get my car- never showed ip, stood in…read moreline w 6 others who had smoking cars scratched windshield cars. The desk guy was rude.

Avis's St. Rose Parkway branch is a small, independently run car rental agency serving the…read moregreater.... 7-Hills/Green Valley area. I have only used them a couple of times before and.... it's a typical car rental place. Prices can range from $$$$$ to dirt cheap but they do try and stay competitive. I guess if you need a rental car for a weekend trip or because your car breaks down, this would be the place to go.

This has probably been the best experience I've had with a rental car in ANY airport! Flying into…read moreVegas, my expectations were very low for a quick pick up right off the plane. It took a hot minute for our luggage to arrive on the carousel, so that didn't help! When we got to the rental car 'corral' there was a line about 15 people deep. Thankfully, Alamo had 3, possibly 4, desks open, staffed & helping customers. Despite the high number of people in line, we did NOT wait more than 10-15 minutes before getting to the desk ourselves. Picking up the rental was a bit out of the ordinary for us this time. After we filled out the contract & paid for the class of car we wanted, we were directed outside to the Alamo lot. Once there, the porter directed us to row 4 and to pick out whichever car we wanted. We didn't have much to choose from... but it was nice that we could choose ourselves. We were able to compare trunk space as well as head space for my husband who's considerably taller than I am. After we made our choice and exited the lot, the adventures began. The car was clean with low mileage at pick up. We simply chose it because of its beautiful blue color, lol. Priorities!! 3 states in 5 days! The car was most definitely fuel efficient. We used less than $100 in gas! It was spacious for me... but not so much for my husband. It drove comfortably across the highways & through the tunnels. It did well in the desert heat, as well! Returning it was seamless, as well! We gave ourselves a little extra time as we had to drop off and take the shuttle back to the airport. For once, I can recommend a car rental location.... Seriously! They NEVER happens!

Being an Alamo Insiders member, it's ideal to stick with a one rental car company as much as…read morepossible to maintain your status level. Always enter your Insiders account number each time you book online so that you bypass the check-in counter upon arrival. Thank goodness I booked this rental car way before Memorial Day Weekend because rates were creeping up towards the ending of May! Alamo in Las Vegas shares shuttle service to its off airport rental car center. Upon drop-off, you can easily make your way back to T1 or T3 of Harry Reid International Airport.

Enterprise has and will continue to be my go to place when renting a car. I've never had any issues…read morewith the vehicle(s) and my interactions with staff have always been pleasant. On this particular occasion I was looking for a specific class of vehicle and was finding it a bit challenging in locating one. However, after speaking with Jazzma (Assistant Branch Manager at Henderson executive Airport), she assured me the vehicle would be found. After contacting other branches and re-directing some of its fleet, she managed to locate a vehicle in the class I requested. Throughout the entire process her communication and professionalism was amazing, truly demonstrating a genuine desire in wanting to provide me, the customer with exceptional customer service. Jazzma's efforts speaks volumes to the high level of service I've grown accustomed to and expect from Enterprise. She clearly values and understands the criticality of her work and the importance of representing the Enterprise brand well. With that, I'd ask that corporate/management acknowledge her in some fashion for all her good works.

Horrible service, Miguel Martinez shows up 20 minutes late so I allowed the lady to go ahead of me…read moreand at 9:40 they tell me they don't have my car available for my 9:00 am pick up. Complete joke - lazy employees working at a crappy business create horrible service!

One star because you have to! Rented a vehicle yesterday,…read moretoday stuck at Four Seasons Drive And S. Las Vegas Blvd. 2 1/2 hours later waiting for service to get me going ! Really? The say they are waiting on a provider! It's Fu&@ing Las Vegas, there is a tow truck on every corner! Avis your customer service sucks Update: you suck Avis 3 1/2 hours still no service!you're the best Avis . Update: 1-15-2023 6 hours waiting for service ! No one showed , had to call my insurance and within 30 minutes they were there! Take note Andrew at 1450 Horizon Ridge Pkwy store is customer service oriented! No problem with him he took care of me well when returning the car!

Went to the enterprise in the Sahara resort. Love the customer service associate hunter helped me…read moreout there. He was wonderful . Very helpful. Recommend 100%. I choose this one over all enterprises in Las Vegas n v. Thank you hunter

Vroom vroom ! When…read moresomething happens your ride, you end up here. I cannot count the number of times that we have been here . So here we go! The customer service here is amazing, epic, and outstanding. When you're without your ride? You panic! What am I going to do now ? The answer! Enterprise! Again, outstanding service and excellent service from this location. Every time something has happened to the vehicle, a phone call is all it takes and we are in a rental. Whether it be the insurance company or private pay. Use Enterprise! This last experience, yesterday actually the car is MIA, and an individual needs the car to make it happen these days. The insurance sent over the authorization and the paperwork was signed within a couple hours. We are back in shape for now while we await the limbo of the process for our car . The staff could not be more excited to get us off and ready to go, and vroom away. Thank for making a difference. A simple positive gesture made the whole experience even easier and bett