Grant and the Team at Orlando are the best!!! Grant and the Team were very responsive!!! Grant and…read morethe Team kept us up to date and informed all throughout the process. Unfortunately, we had a couple employees hit a few vehicles in a few months and not only were we pleased with Grant and the Team at Orlando but so we're both customers!!! I can't sing the praises enough or Thank Grant and Orlando Auto Body for a job well done!!! Thank you Grant and Team Orlando Auto Body!!!

I had an outstanding experience at Orlando Auto Body in Gilbert. I called about a bent trim piece…read morethat was causing a whistling noise, and Kim encouraged me to come by right away. She was incredibly kind and professional, and the shop itself was clean and welcoming. They took my car back immediately, fixed the issue in about five minutes, and didn't charge me a thing. This level of service and integrity is truly unheard of. I left feeling grateful and genuinely taken care of. Highly recommend.

It does not get any better than this. Besides having the most competitive pricing, the people are…read moreknowledgeable, friendly, and professional. They began with a vehicle inspection that rivaled the ones at the BMW dealer: thorough, sent pictures of issues, showed what needed immediate attention and what could wait, etc. No pressure was applied to have more work done, and the job was done two hours faster than I expected. This was my first experience, and I went to the East Mesa location, which Faith Works had just taken over from the previous owner. The appearance could use some upgrading - and probably will receive some - but the experience could not have been better. Frankly, I prefer quality work when it is done in a simple, basic location, and I do not feel I am paying for a deluxe waiting room in an architecturally striking building.

Had work done on my Jeep and paid around $1,500, and honestly I regret trusting this shop…read more They installed a no-name, low-quality battery in a vehicle that is known to be very sensitive to battery quality and reserve capacity. These cheaper batteries often have thin internal plates and poor reserve power, which in hot climates like ours leads to premature failure, and that's exactly what happened. That battery lasted only about 6 months before needing replacement, then again around 9 months later it failed again, causing additional electrical and transmission-related issues due to inconsistent power delivery. I later took the Jeep to another mechanic up the road, and they immediately pointed out the battery as the problem and explained that this vehicle requires a proper, high-quality battery, not an off-brand, entry-level unit. So in less than 2 years, I ended up replacing the battery three times and spending another $230 just to correct what should have been done properly in the first place. This has cost me far more time, money, and stress than it ever should have. I feel like I was overcharged for work that did not prioritize quality parts or long-term reliability. As someone else put it... faith? Yeah--faith in the almighty dollar, not in doing the job right.

Would not recommend. Attempted to service one of our cars here twice and they are highly overpriced…read moreand in the business to rip people off. We received multiple quotes from surrounding auto shops with much better pricing and services.

This is my 2nd visit and the service here is the same - excellent! The employees are very…read morecourteous, professional, helpful and great at what they do. It's really nice to go to a business where the employees are engaged and very clearly respond to questions. They even provided me with a video for the work that was completed. What an excellent means to provide transparency to the customer. Great job Christian Bros, keep up the great work!

We just sold our home in Gilbert and moving nextdoor to the city of Mesa and needed a place to…read morestore our stuff for a couple of weeks until our new house is ready so we chose this location it seems like a newer location the facility is clean and nice and the units are nice sizes. I would highly recommend this location or the location at 457 Higley Rd. in Mesa they have excellent customer service at that location as well.

Just to start off I will not use U-haul PODS again. They nickel and dime you to death. I have a pod…read morethat was brought to my residence to unload. Since they are not going to Pick it up until 8/25/2022 they charged me another 119 dollars since my time was due on the 22nd. They should have some type of prorating system. So if you use U-haul Pods you should ask these questions 1. What is the rental? 2. Do you charge to move the pods from one location to another. 3. Do you pro-rate your monthly fee? I will say that the pods seem to be watertight, and my items inside did not move at all during shipping.

this shop has had my vehicle for a month and a half. I have no clue about the status of it nor any…read moreexpectation of when I can pick it up. the receptionist has stopped answering my spouse's calls. so while I cannot review the quality of their work (yet) I can absolutely leave 2 measly stars for their abysmal communication and their dreadfully slow work. I may update this if the car is returned to us soon and in excellent condition, but I am no longer holding my breath.

These folk have done some insurance work for us before that we were happy with, but this time it…read morewas me paying for some bodywork on my own. It went well, they did a great job, and the end results were good. A little pricey, but I guess that's where we are these days. Can't think of how it could have been better, other than the $ part, but we got what we paid for.

I have always had a good experience in the Service Dept…read more Aiden was my last Service Rep. Very happy with his knowledge, and the service.

My husband and I visited Coulter Cadillac Tempe. We were intrigued with the line of Lyriq vehicles…read morethey had. A test drive or two and back the next day to lease a radiant red tintcoat Lyriq V. Black rims with 22" rims. We love the features in this vehicle and the comfort. The speed you ask? More than enough. Thank You Donavan Nolasea, James Remy, and Valerie Solis! We appreciate you making our experience transparent and meaningful.

Our usual shop was bought out by Gemba Automotive, a group buying up local shops and rebranding…read morethem under their name. They did not keep our usual mechanic. Then we heard through the grapevine that our friend Gary started working at Shorie. We'd instantly trust any shop he worked at. Coincidentally, our vehicle began making loud noises and needed attention just about then. Perfect timing. Evidently, when cooling fans vibrate enough, they break off and cause severe damage to your radiator. So, we had our vehicle towed into the shop and had a rental for over a week because we had to help some friends in Yuma. Schorie was fantastic. They did all the work on our vehicle while we were out of town. It needed a few more things, so we authorized the additional work. The estimate was less than other shops had quoted us (for the front rotors and breaks). We came home, drove over, picked up our vehicle, and were super happy with the work that was done and the warranty terms. Aric was terrific to deal with the entire time on the phone and then in the office as well. The shop is run well, prices are decent, and they have a super warranty to back up their service on your vehicle. Highly recommend.

Our poor car was rattling like an old man…read more We went in and a fan had broken and caused under the hood injuries. They worked on him and fixed him up and we are back on the road!! I'll be back as I felt they really paid attention to the details and we took a trip with no problems. This is going to be a really good new mechanic for us. Grateful.

I have written two previous Yelp reviews about the Service Department at Earnhardt Toyota at…read moreSuperstition Springs, and unfortunately, they weren't positive. After those reviews, the Service Department Manager reached out to me personally, listened to my concerns, and assured me they were working to improve. I'm happy to say they have! I recently brought my daughter's Toyota in for a scheduled 1:00 p.m. oil change and routine maintenance. In the past, even with an appointment, a simple oil change could take nearly three hours. This visit was a completely different experience. The service was completed in just over an hour, and I received text updates throughout the appointment letting me know the progress. It's easy to write a negative review when things go wrong, but it's just as important to recognize when a business takes customer feedback seriously and makes meaningful improvements. I truly appreciate the efforts of the Service Department Manager and his team for turning around what had been a disappointing experience. They've earned this five-star review, and I hope they continue providing this level of service to all of their customers. Thank you!

I contacted Earnhardt Toyota regarding a recall on my vehicle. They took down all of my information…read moreand created a profile, but told me they were unable to bring my car in because they didn't have the parts available. When I asked when the parts might be available, I was told to call back the following week. I also asked if they could reach out to me once the parts came in since they already had my information, but initially they said they couldn't do that or schedule anything. After insisting, I was told they would call me when parts became available, but the overall experience felt unhelpful and lacking in communication--especially for something as important as a recall that already has an official fix released. I hope they improve their process for handling recall appointments and customer follow-up.