check your dipstick people! they think they are doing you a favor by overfilling your engine oil! they do it consistently, 1-2 quarts too much oil on every oil change, i had to pump out oil on every car i own and now one has a serious oil leak! read any owners manual! overfilling will ruin your engine! for god's sake you idiots, google it! read more

This place is disappointing. Do not trust their quoted timeframes. I'm sure they do decent work, but I'll never know, because I just picked up my car--it's been sitting there all day and they never touched it. I needed a brake job done same day. Called them in the morning and they say if I bring it in before lunch time they can have it done by the afternoon. I have it there by 11am. They say they'll call me with an estimate once they get a chance to inspect the car. Hours go by and no call. Finally at 3pm I call to see the status; they haven't even touched the car yet. It's now 5pm and I just picked up my car, they never touched it. Wasted a whole day waiting when I could've just taken it somewhere else. Based on other reviews it sounds like this is a pattern. If you're gonna try this place just be prepared to wait a lot longer than they say. read more

Went to this one last night to replace 1 tire. They take off the wrong tire. Then I came back today. The guy say oh no problem we will just switch them back. Then he picks up the wrong keys. And says oh that was simple mistake. He literally pulls in the wrong car. Which means he doesn't check what car he needs to do. If my husband had not been watching and stopped him. He would have changed the tire on the wrong car.They made me feel as if it was no big deal that they made come back to fix their mistake read more

I recently went here to have my car looked at since it was acting up. They also saw that I needed some maintenance and I had that done as well. We thought that the original problem that I went in for was fixed but soon found out that the problem was still happening. They picked up my car from work and worked on it for no charge since they said they should have been able to find the issue earlier. Hans and Rico were extremely helpful and kind and I really appreciated their help even though my car was being difficult. They went above and beyond to take care of me. I'm so happy that my car is fixed and that I had a great experience with them. read more

Thank you Devin for your amazing customer service. Made my day. I came in with a nail and the entire shop was really busy and soon to close but Devin and the team were able to fix my tire. By far the greatest service ever from the entire team. Thank you. read more

This place has really gone downhill since it got bought out. I bought my tires new there with the road hazard warranty. It still cost me $90 to replace a damaged tire. Rotations were supposed to be free . They are chronically understaffed and who has 5 hours to get a simple tire rotation? Time is money and I regret buying my tires there and will not be going back at all. read more

Sent my son up to this "Christian business" to get his lugs switched out as the caps were rounded and couldn't be removed manually. Manager laughed and quoted him $25 a lug for a total of $600.... What a joke. I called there after my son told me and they said yeah it's $25 a lug without even looking at the issue. Don't send your teenage kids or wives to this supposedly Christian business. CBU should remove them from their local business guide too. Absolute joke of a "family Christian business"... read more

People, please don't bring your car to Bud's Tire Pros, especially the one on wood. I make a deal with Rich, the owner, to change my front brake pads for 159.99 for my Toyota Camry LE 2006. Instead of changing the front brake pads with the cost of brake pads only 30 for material, he just rotate and cleaning the rotors and charge my wife 159.99. That is cheating and lair. This is none ethical. read more

Bud's Tire Pros - Please don't take your care to this shop - Auto Repair Near Me - Riverside, California

Horrible!!! I paid for Lifetime Alignment at Bud's Tire for all of my vehicles, but now that they have changed ownership, they no longer honor the Lifetime Alignment that I have already paid for! I have spent thousands of dollars at Bud's and now they have lost a customer! read more

Once again, I have experienced "Outstanding Customer Service at Bud's Tire Pros, Riverside, Ca. on Indiana Avenue. Over the past 20 years I have relied on skilled quality repairs, and tire replacements at the best price for my Mercedes-Benz, Porsche, and Corvettes. I recently took my son's Corvette Grand Sport in for general maintenance, and no less received great service, and Outstanding Customer Care which is a common virtue at Bud's! The store manager, Joe Ingram has always consistently demonstrated those qualities that epitomize 'Great Team Leadership" which is the hallmark of success for "Bud's Tire Pros, Riverside, California". The elements of measure are indicative of his character, and professionalism. 1. Interpersonal Communication Skills-Outstanding 2. Technical & Product Knowledge- Outstanding 3. Initiative-Outstanding 4. Efficiency-Outstanding 5. Automotive Repair Results-Outstanding 6. Repair Pricing-Outstanding 7. Teambuilding-Outstanding 8. Integrity-Outstanding 9. Loyalty-Outstanding 10. LEADERSHIP-OUTSTANDING The Lead Auto Technician, Mike can perform general, to extensive auto repairs on several makes, and models of cars. Dylan is an outstanding general service technician, and has proven to be very meticulous about the work he does. I can certainly trust either one of these gentlemen to take care of my cars with confidence. To Mr. Joe Ingram, I want to say, "Thank You", and wish you and your Team continued success always. Respectfully, Christopher USMC, Ret. Automotive Operations Management Analyst, Ret. read more

Came to get new tires and Ricky V was very helpful. He has excellent customer service. I will definitely be coming back. If anyone needs tires come to Bud's Tire Pros you will be happy you did. Thank you Ricky! read more

Best car service you can ever receive! Honest, friendly, and affordable! What more can you ask for

Well, this was my first visit and there will be more. It started off with my inquires on the phone as I Googled and found the business. Ralph helped me on the phone and answered all my questions patiently (I had a lot). He told me I could get a shuttle ride back home if I dropped my car off and I did. That really caught my attention. Later when my car was all finished, I had an issue and spoke with Bob the owner. Bub helped to solve my concerns. I thought I would have to keep explaining my case but he agreed and then said he would pick me up to get my car. I was VERY impressed with Bub being of service to me when he could have gotten any of his workers to pick me up. BRAVO AND WELL DONE Bud's Tire Pros...you earned me as a new customer! Thank you again Ralph and Bud! I would give ten stars if I could!*********** read more

Took my car in last week to get serviced they seemed really busy but they were able to get me out in a timely manner. Also great customer service. Will definitely be coming back. read more

Bud's damaged my brand new wheels back in March, Bud took care of the situation and I felt comfortable taking my truck back, well took my truck back 2 weeks ago to get some new tires mounted and they scratched my wheels even worse than before. I even got different lug nuts and changed them before going back to Buds. I even gave them a socket I specifically bought with a plastic sleeve to protect from stratches, obviously they did not use it. Will find another tire place, plenty nearby... read more

Bud's Tire Pros - Auto Repair Near Me - Riverside, California

Went here for an oil change and to check my brakes and it was reasonably priced and a very quick process no longer than a few hours! Overall a good experience and I would recommend! read more

Have brought my car here for some issues due to MY negligence and they always get it fixed. Have had the same person helping me since day one, his name is jesse and always comes through when i need him! Your help is always appreciated! read more

I came in to get a leak in my tire fixed. The guy said it would be about an hour and a half wait. I couldn't wait that long. He said I could drop by tomorrow, and he asked what time I could be there and I said I'd drop by around 10. He said great. I came in at 10 today. They said it would take 2 hours because there were a bunch of people in front of me. I told them what they said yesterday and that didn't change anything. These people don't seem like jerks or anything, but I was dissatisfied with how it went and I will be going to other tire places in the future. read more

Management was great and easy to work with. Work being performed was explained first.

They have a friendly and helpful staff. Also the products are reasonably price and of quality. They finished on the first day which is awesome (2 tire exchange) because you know how it can go somewhere else. They've helped me with multiple types of vehicles, Caravan, 3500 Dodge Ram, Toyota Camry and Hyundai Tucson. Maybe a 67 mustang. But in saying this they provided service for each vehicle within a 24 hr time period. They're on it. I'm very happy and grateful because they secure my safety on the road. Thanks guys. read more

I've been taking my personal vehicle's and business vehicles to Bud's tires for over 5 years. They are extremely helpful even when they are super busy. Jesse has always been there for me when one of my vehicles needs anything. I highly recommend this company. read more

Dear Owner No your wrong or your salesman is an idiot. I clearly stated turning the rotors " resurfacing". I know you guys record your calls why don't you go back and relisten to the call and if I'm wrong I will apologize remove my review. Also your telling me you use genuine Toyota parts when you do work. I don't believe that I have seen numerous different auto part delivery vehicles show up at your place. read more

I went into Buds today for my regular oil change and I was greeted promptly with great customer service. I have been going to Buds Tire Pros on Wood Rd for years now and they are always nice and helpful as well as completing the work I need done in a timely fashion with reasonable costs. I am happy Buds customer and plan to continue to go to Buds Tire Pros on Wood Rd for any truck services I need. read more

Last time I ever use Bud's. They wouldn't honor the road hazard warranty they sold me because the tires are back ordered. Why wouldn't they honor it on a comparable set of tires? Because they don't care about their customers. read more

First time here and was impressed with the quality of service. Staff are very friendly and knowledgeable about their services. Even though they are extremely busy, they still kept thier cool and took care of business. I will be back here for my tire needs. They also have Veteran discount, just ask for it. read more

Took my Honda here for radiator repair and recieved exceptional service from every member of the team that I encountered. I'm not a "car person," but nobody made me feel uncomfortable. I spoke to more that 4 different team members by phone and in person, and each was kind, patient and helpful. They were able to get my repair done same day, which may not be everyone's experience but I was pleasantly surprised that they got it done so quickly. Will definitely bring my other vehicles here for service and consider making this my go-to shop. read more

I just picked up my car after a simple oil change and my check engine light came on. Probably something very simple they did but since I've had this car for about 2 years with no incidents and this is the first time seeing the light in this car, I'm just hoping not to hear "it isn't anything we did," because obviously, it is. Based on all the good reviews, I'm expecting to get this all cleared up tomorrow. Tomorrow came and it's just as I expected. I stopped by and they checked the car while I waited. The connection to the air filter was just loose, so I was in and out in about 5 minutes. This is the second car I've taken to Bud's. The first had several issues so I took it back to the dealer who sold it to me who took care of the work at wholesale cost since we've bought all our cars from him over the past 20 years, but his mechanic did confirm all the problems pointed out here. This time, I was told there were no mechanical issues but that the rear brakes would probably need to be replaced on my next visit, so just in case you're wondering, they don't magically find something wrong with your car every time you bring it in. Overall, I've been pretty happy with Bud's. They can take a while to get to your car but I'm guessing that's because they do a good job and have a lot of work. I have seen some complaints about pricing here and I guess they are probably in line with most chain stores like Goodyear or Firestone, which is why I use a different place for any major work. No offense to Bud's, they're convenient but they're not cheap. I'll pick up milk at a convenience store, but I won't do all my grocery shopping there. In response to Bud's comment, I do find them to be competitive in general and appreciate their price match, but when the repairs are up over $1,000, I have a place that tends to be the lowest because they are located in San Bernardino in a questionable neighborhood. I tend to go there because they have saved me hundreds of dollars in the past, but if Bud's will match their price, I'll definitely go with them. I'm all for not worrying about getting shot when I go pick up my car. read more

I had an issue with a coolant leak and Bud's was able to get me in that same day. They were extremely patient with me and answered all my questions, explaining what needed replacement and why. I did my own do diligence and Bud's was right on with the repair needed and the pricing. They did not price gouge. I feel confident in saying this is an honest place to have work done on your vehicle. They sure won a new customer today in me! Thank you Bud's! read more

Called about a tire issue (valve stem) and spoke to Jesse on the phone. He said I could bring my tire by and they could fix my issue. When I arrived, he quickly helped me out and I was on my way. Totally awesome service. read more

Had my car front end aligned great job very quick and professional have been going here for years and will continue to come back

Warning: Unless you like your money being stolen, being talked down to and taken advantage of, and dealing with shady business practices DO NOT GO HERE!!! I needed two tires changed and a brake check/repair, simple. I called 5 whole days ahead saying I was going to bring my car in Saturday, as I was moving across state that Sunday night they assured me it would be done by then. I get there and explain my situation, zero paper work, no estimate (which is illegal in California!) and again, I was reassured the work would maybe even be done that day and they'd call me with updates. Next day, no calls, no updates. I reached out to the shop and the guy at the desk seemed annoyed I called and was very vague "Well it might be done today I'm not sure we might need to hold it another night" Are you serious? I was reassured 3 times and STRESSED to them that I was moving and my car was critical. It does not take three days for a tire change, if you can't handle the volume for someone 5 days in advance let them know. Again I told the employee I needed my car and I could pick it up if they couldn't get to the brakes, again he promised an update. An hour before closing, no call. I called back NEEDING my car, again, the guy was annoyed "I already talked to your wife this morning" No, it was me, and if you don't update me on what's happening of course I'll call wondering where my car is!! Finally my car was ready... or so I thought (It's just getting good!) I picked it up, they gave me the bill which seemed a little high.. I glanced over it once I got to the car,. They charged me for OPTIONAL insurance for the tires, $78 total. Then another $66 for "roadside coverage"! (Btw Buds, every single person with insurance has zero need for this) So they stole $140 from me WITHOUT A SINGLE MENTION OF IT!! Might as well have stolen it right from my wallet, pure robbery. You'd be pretty upset, but guess what? The issue I brought it in for, squeaky brakes, still happening! They didn't mention a single thing about the brake inspection, how it went, nothing. There was work to be done, they didn't do it. So I brought my car in for an hours worth of work over 48 hours and was charged $430 in "labor and insurance" on top of the $400 for tires. Never going back, told every single person I know in riverside to ignore this place, and if you're reading this I highly recommend finding another place unless you want to deal with being robbed for your money and needing to go to a different shop. read more

Came for alignment and brake job. Had to come back 1 week later, steering wheel had to be turned to the left slightly to travel straight. Had to have second alignment to correct. Back again 6 months later to have the brand new rotors re surfaced, when I asked why so soon.. "this happens sometimes." Back again 6 months after that for once again warped front rotors.. when I asked if there could be an issue with dragging of the pads they used, worker replied he didn't have the information to tell me what kind of pads were even used... wanted 200$ to re surface... that would be two separate re surface jobs on a brand new set of rotors in 1 year time. Asked for manager.. no manager on site, was told I would get a phone call later regarding my situation.. no return phone call. Taking my business elsewhere.. read more

Recently brought my car in to get new tires installed on the front wheels. The rims had just been refinished and were basically brand new. I have not driven my car since coming home from the tire shop and when pulling it out of the garage today i noticed that both front wheels had been damaged when they replaced the tires. I understand that accidents happen, but these are very expensive wheels and not only did they damage both wheels, they didn't bother to say anything about it. read more

Bud's Tire Pros - Auto Repair Near Me - Riverside, California

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I've been a customer of Buds over 15 years, originally at the Indiana location but started using the Wood Rd location after they opened. Their quality has really gone down hill & I DO NOT recommend them for anything other than tires. Last time I had brakes done there, whatever brand of pads they used were such inferior quality, they lasted less than 15k miles. Before that, my original pads lasted over 100k miles. Most recently, I had a small leak in my rear differential. They changed out the pinion seal and gasket, which cost several hundred dollars. I noticed later it still had a small leak, so I took it back since it was still under warranty. They said they didn't see a leak, but after I had them keep it all day, they saw it. They said they needed my car for a few days to fix THEIR mistake.. no offer for a rental car. While they have it this 2nd time, they call and tell me now it needs another pinion seal and a new yoke... for another few hundred dollars, which was suspect but I'm stuck at this point. They did agree to deduct the cost of the 2nd seal since I did just pay for one the week before. Well, that seal was a fail too. I immediately had a leak, and differential oil had saturated the rear differential, the exhaust pipes and other areas on the underbody. I had to drop it off for the 3rd time & they had to change the seal again because they apparently damaged it while installing the previous one. They also said they would clean the rear underbody areas that were covered in the oil due to their faulty install. They didn't honor that because I got it back still covered in oil with a few spots that looked wiped with a paper towel. So, three trips to fix one issue, several days of no vehicle, an oily mess and way more money than the original estimate, no offer for a rental, no offer for a discount for their shoddy work. Definitely downhill after Bud retired & no local owner anymore. Use caution. read more

Bud's Tire Pros - Rear Differential pinion seal leak after "fix" #2. Note the differential oil  saturating the rear housing. - Auto Repair Near Me - Riverside, California

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They ordered me rims, they said it would come in 4-5 days. I wait a week and give them a call and they told me that my rims are at the Moreno Valley shop. So they told me to come in the next day and they would get the rims before I got there so everything was ready. I got there at 9am and I got a call at 3pm saying they don't have my rims. A few days later I finally got my rims installed which they came out really nice but the inconvenience sucked... read more

Previous ownership I bought lifetime alignment. I called to verify before I took my car in to be aligned based on a family member's experience and being told they were no longer honoring lifetime alignment bought under Bud's. Was told via phone that as of November 15, they confirmed they were no longer honoring lifetime alignment. I will no longer be using this money hungry greedy establishment. I am filing a complaint with the Bureau of Automotive Repair. read more

Wow! This use to be my go to place! I trusted these guys with my car. Now everything I ask them to check they can't do it right or they do it and I still have trouble! Very disappointed in the customer service lately! Ever since Mike has been gone this place hasn't been good! read more

Came in to get a new tire which was 300 dollars after all the taxes , seems a bit expensive but I hit a pothole in the street the night before and needed a new tire asap. The customer service was okay and they got my tire put on in about a hour . But they didn't inform me that my rim was bent , instead they just put the new tire on letting me drive off. On my way home going about 30 mph on a street , I went over a dip in the street and my tire instantly went flat ! You would think they would let you know those things to save THEIR time and tires and to save YOUR time from having to come back ! read more

The best car service in Riverside! I was concerned that my car was not receiving the appropriate care and since I never knew much about cars to begin with, I decided to check this place out. They made sure all my car was in mint condition. Be sure to book an appointment. You can just show up but you will likely get your car inspected if you make an appointment. I prefer to go as early as possible so that my car can be finished my mid afternoon. They are quick and efficient and truly want you to feel confident that your car is running smoothly. Next time I am in Riverside I know where to take my car. read more

I took my old Porsche garage queen to Bud's on Wood Street on April 22 for new tires and an alignment. I'm VERY picky about this car, and I know it is easy to scratch the wheels when mounting tires. Bud's had special ordered the exact tires I wanted, and mounted and balanced them perfectly, from beginning to end. I was greeted politely and professionally when I arrived. Everyone was wearing a mask, and the few seats in the waiting area were spaced well apart, so I felt safe and comfortable. After the tires were mounted, Manny Bautista, who is a noted expert in Porsche alignment, did the front and rear suspension alignment, and gave me a print-out showing the measurements, verifying that everything was exactly correct. After I got the car back home, I verified the tire pressures and lug nut torque, and once again looked the wheels over carefully. Everything was perfection! And the prices were excellent, too! Best tire shops in So Cal! read more