I try to save my energy for more constructive pursuits but I have to tell you this is the WORST customer experience I've had in years. COMCAST LEVEL BAD. I can live with an honest mistake here and there but over the last month or so I've had 3 orders served incorrectly. Shame on me that I don't pull out the food right there in the middle of the food court and do my own quality control... but it's really not that hard. I order The Lunch Combo with everything. No special requests. You'd think that would be as easy as it gets. The first two times it wasn't anything close to what I ordered, so sadly I end up throwing it away. (I ordered salmon one time and got shrimp. I can't eat shrimp.) On the third time I went back to say something because it was only half of what I paid for. I wanted to get the second half of my order or a refund but I was met with a lot of attitude from the staff. 100% runaround and 0% solutions. The woman at the counter asked me if I had my receipt, of all the times to throw it away this had to be the one. I was #36 and I did remember that but that wasn't good enough. I let her know that I put the receipt in the garbage can about 8 feet away from the counter and the reply was basically she couldn't do anything without the receipt. I walked over to the garbage can and rifled through it trying to find the receipt. It was a failed attempt in the mix of napkins and snot rags. I'm not sure if this was entertaining for them or if they realize that I was doing everything I could to make it easy for them to square up the transaction. Clearly it didn't change the situation. Didn't get a refund either. It was probably too much work for them to offer that up. I went across the aisle and ordered from their competitor. A $10 lunch ended up costing me +$20 today. The good news is I learned to never waste another nickel at Buen Apetito again. As a small business owner I'd want to know if my employees were dropping the ball so I called what I'm assuming is their office to relay my experience. Of course nobody was there to pick up during normal business hours. I left a message but not expecting any type of follow up. The only reason I'd go there in the first place is it was relatively fast compared to the other overpriced places in the French Market. This was my last attempt. read more

I just finished two steak tacos and a chicken tamale from this joint. Ordered sour cream and cheese on my tacos, for which they charged me a dollar. Paid 9 dollars and change for everything and I'm still starving. I must say overall I thought everything was pretty good but way too expensive and small to fill me up. I'm sure rent is high in there but they'll have to figure out some other way to save money while building bigger tacos and tamales before I go back again. I've had burritos in the past and although small too, I've been quite pleased, unfortunately Chipotle is not far away. I would rather help the little guy but I have to look out for a number one with a huge burrito for $6 and change. PS the steak was very flavorful and was thoroughly enjoyed, just wished there was more. read more

The owner and the cook have the best personality and customer service and their tacos rice and beans Rock

So basically if you want good Mexican food without eating at totally cliched locations like Chipolte or Q'Doba - this is the spot. I thought the flavor was great and there is undoubtedly a freshness about it. I would say it is pricier than other restaurants with a similar style but in my opinion it comes down to the fact that you are in the French Market and the city has to take full advantage of any opportunity to rip you off I - however in all I paid just under $7 dollars for one steak tacos and one chicken enchilada..possibly small but compared to what a 5lb burrito which is way more than many of us need. I will be going back. read more

Had the chicken burrito with a tomato-basil wrap. Enjoyed all the options they had especially with the different type of wraps. While understanding that this place is geared towards a healthier aspect, my burrito could have used some more flavor. The chicken could have used more seasoning. My hot salsa didn't really help, which was surprising because I saw one of the workers peel hot peppers, signaling that they do use fresh ingredients. Also, my burrito was on the small side. Disappointed and wasn't really satisfied. read more

Chicken burritos are especially good but steak is good too. Always fast cuz these guys work their tails off. Always fresh ingredients and cooked right there. Highly recommended. read more

Nice little Mexican takeout stand in the French Market. Good prices. Tried both the tacos and enchiladas, and found them very tasty. Friendly staff. Excellent hot sauce. Was staying at a hotel a couple of blocks away and ended up going here twice for lunch because of good value and flavor. read more

This stuff is simply nasty. Look at the 3 taco picture that someone posted. In 3D, the beans are slimy purple. No beans are in it. It's just a watery, disgusting mash of purple something. Didn't dare taste it. I ordered the steak burrito. I've never had a burrito quite like it. If this is authentic, then I never want Mexican food again. The burrito was filled with that nasty purple mess, bland rice, and few shreds of lettuce. Notice that I did not say steak. There wasn't any in it. At first bite I realized that I couldn't get away from that slimy purple stuff. Did I say slimy yet? Anyway, for $10 bucks, it's not worth it. That's just the burrito, nothing else. TEN BUCKS!! Everything is ala carte. During the order process, the cashier asked if I wanted the burrito mild or spicy. Of course, if you're going to eat Mexican food, go spicy! So I did. Didn't realize until I looked at the receipt that if you want to go spicy, that's going to cost you an extra 75 cents plus tax. I have absolutely no idea how this place got three stars, unless the employees are rating it. If you live in Chicago, you KNOW that you can find MUCH better Mexican food on the north side. And, it's nothing like this stuff. BTW, if the beans came from a can, they were then cooked beyond recognition. I can't say enough, I have never seen anything like that. The thought of it makes me lose my appetite. Buon apetito means good appetite. It should be called perder peso (lose weight). If you eat here, you will because none of it is edible. read more

Just wondering why chips and guac with a side of salsa cost me over 8.00? I could have gotten nachos with meat for less! Deff not worth. The guac was meh and the salsa was hotter than hell. read more

Wow! Really surprised at the previous reviews, I absolutely love this place. If you wanted the healthiest Mexican food, that taste great this is your place. The shrimp tacos are to die for! I also love the chicken tacos, the chicken is really lean without giving up taste. The last time I was there the owner had me try the taco salad, AMAZING! I highly recommend this place, I probably visit once a week. Also the staff are really nice. Mechell read more

I went here for the first time at lunch today. I ordered a salmon taco and a shrimp taco. The protein on each taco was barely there. I'm not even sure I got more than on tiny piece of salmon on that taco. Mostly lettuce and some cilantro. It came with a little container of very hot sauce which I dumped on just to bulk it up and give it another flavor! The tacos were each $2.95, not worth it for a lettuce taco, adios! There are a bunch of food choices at the French Market that looked delicious as I walked around, next time. read more

The food is prepared in a very clean environment, they have very healthy options, and service is fast. The offer a very unusual vegetarian tamale - I should have ordered that. They missed two toppings on my steak taco, although I asked for everything. This visit was a 3 star but could have been a 4. Will try them again. read more

Really terrible Mexican. Just finished two Vegetarian and a shrimp taco, and I was very disappointed in the quality. Go to Pastoral instead.

Great and authentic chicken tamal. Boring and bland chicken taco. Both tiny. But fresh.

I ordered the steak burrito on a chili wrap. The steak tasted seasoned and savory. The lettuce, tomatoes, rice, and beans in the burrito were not overpowering the flavor of the steak. The chili wrap added a nice spice to the burrito. Their green and red sauce was homemade and tasty. My only gripe is for the $7 price for a burrito which left me unfulfilled. read more

Don't. Had the steak burrito with everything. The only thing they have going for them is fresh ingredients. Very bland though. Salsa is sub-par and chips are stale. And who charges $1.42 for a can of soda? I made the mistake of not going with a sandwich from Saigon Sisters at the booth next to Buen Appetitos. Please don't make the same mistake I did. read more

As an individual who has consumed well over one thousand burritos in his 31 years of life on this planet, I feel both qualified and compelled to crown this place as one of the best Mexican restaurants I have ever eaten at. I have truly never experienced anything like their shrimp burrito anywhere else. I have also ordered their vegetarian burrito, salmon burrito, rice pudding, beans and rice - all of which are fantastic. I also feel it necessary to mention that their salsa is exquisite. Again, I'm very familiar with what passes for salsa at many Mexican restaurants and, the salsa at Buen Appetito is not only a giant step ahead of the salsa at most places, but has a very unique taste which is both savory and moderately spicy. This standard of quality has been entirely consistent throughout the 6+ months that I have going been there. I was recently surprised to find out that their only location is inside the French Market located at 131 N Clinton St. (Inside Ogilvie station.) Go check them out but DON'T be turned off by the restaurant's modest appearance; and DON'T just chalk it up as another Mexican restaurant without first trying their food! read more

Food is guarenteed to be fresh and cooked fresh for you , with a good taste. Takes a few minutes to cook , but way better then your food just sitting there like chipolte , as if it were a soup kitchen line , or high school lunch. I think the quality is good for quick and simple dinning. Good for on the go ! read more

BEST TACO SALAD EVER! Asked for extra hot salsa - far exceeded my expectations! Great taste and very spicy. Just like I asked! Great Service! read more

I ordered a taco with no tomatoes and when I arrived back at the office, what did I see TOMATOES. I went back and advised them of what happen and they gave me the another taco but did not say they were sorry or offer anything for my inconvenience. THIS IS TERRIBLE CUSTOMER SERVICE !!!! read more

I had the shrimp tacos (two) recently and was very pleasantly surprised- they were absolutely fresh, bursting with flavor and sized right. If you go to Mexico, you will find that tacos are this size. Only in America, do we "supersize" everything and now that we've gotten used to that, everything else is considered "small." Well, I was happy to pay $5+ for my lunch- it was cheap and tasty. I will admit that prices overall in the French Market leave something to be desired but quality ingredients don't come cheap...As for the guy who got food poisoning, I have noticed that the guys who work at Buen Apetito are friends with the guy who works the Chicago Organics booth-- I caught that guy picking his teeth with his bare hands as he was waiting for customers at the counter. Really grossed me out! I think maybe the health inspector should make more frequent rounds down there. But I would definitely go back to Buen Apetito! read more

I had a steak taco. It was actually pretty good. The meat was good quality. Tasty and not fatty. The reason I'm giving it two stars is service. The girl at he cashier is soooooo rude! The food is good but not amazing and I understand why they charge the prices that they do. I'm assuming because rent is high inside the market but that girl is out of line and rude. Simply because of her bad attitude I won't be returning. read more

Owner of this biz is insensitive to women, seniors, and persons in wheelchairs. I fit in all 3 categories. He lied about telling me that the food I was buying was black beans. On 12-19-13, I bought beans and rice not realizing they were black beans, which neither I nor my son eat. The menu nor the owner told me they were black beans or I would have never ordered them. Before leaving the French market, I checked the container, once I got to a table. I returned the food and asked for a refund. He refused to refund all of my money--a whopping $7.75 he could not return. My son went to talk to him though I told not to worry about it. I gave him 1 star for giving complimentary pico de gallo to my son. He never made an offer of food exchange of equal value to me. I don't like wasting money, but if that is all it took to keep from arguing with an obviously unfair businessman, then so be it. I had never bought anything else from this cafe except guacamole and it was fine. Thank God for RAW. At least I can see the food before I buy it and they would have refunded my money or offered something else of equal value. I think the owner's lie was more detrimental than him not refunding my money btw, how could I trust him even if he did give me an xchange of food. There has been an incident at another place where the worker told me he spit in someone, because they complained about it. When you can't see the food being prepared whether due to being in a wheelchair or short or the kitchen not being in sight, you have to e you can trust the people and feel they have the right vibes. Who would have ever thought the owner would be so argumentative or stubborn or stoic about refunds or replacements. The owner had vibes that seemed authoritative or military or law enforcement. or macho. However, he was nice to my son. read more

I have been a frequent goer to this authentic Mexican Grill since it opened at the French Market in Olgivie Train Station a few years ago. The food is consistently good -they only use the freshest ingredients and the guys working there are great. It's an old school place- where they write your number on your receipt and call out the number when it's ready! I order the chicken burrito with sour cream and its great every time! read more

I really enjoy their food. Fantasic service and authentic cuisine. It is clear that the owner takes great pride in his business. I have had lunch there several times over the past year and they have been very consistent in their quality and service. You must try it! read more

I had the taco salad they give you the choice of steak, chicken, and fish I believe. I had it with steak yummy!! The steak was seasoned very well and everthing tasted really fresh. The people were very nice as well. Highly recommend. read more

Buen Appetitos is a little gem hidden inside The French Market next to Ogilvie Transportation Center. They have very fresh ingredients and have the best burritos which are served on a variety of tortillas. I usually get the steak or chicken burrito and have never been disappointed. Meat, veggies, beans, and rice flow very nicely. They also have delicious tacos and tostadas as well if that's what you are looking for. Service is quick, professional, and friendly. read more

I ordered two steak tacos and a pork tamale. At first glance of the food I ordered I said to myself "these are really small tacos and a small tamale." At $2.50 I was hoping for a little more since it came with just onions and cilantro. Sometimes bigger isn't always better and I was hoping for the meat to be delicious. Well my first bite into one of the tacos I almost chocked on a piece of fat with a little bone in it. HUGE turn off! The meat was of poor quality with bland seasoning. The tamale was good but very small. The hot sauce has little flavor and tasted kind of old. I felt there was little love put in this food compared to a good taqueria. read more

I go here quite often, especially since they have vegetarian options and are very flexible. I'm a pretty picky eater, so that's a huge plus for me! I love their veggie taco salad! It's not your typical taco salad. Has good greens, delicious cherry tomatoes and some yummy peppers and other goodies. I get it about once a week, if not more! read more

to start- i like their vege taco salad.. but everytime they mess it up.. this has happening offlate. today again - luckily no meat - but there is no guacamole, taco, blackbean and it was not even crowded.... horrible place...... not even one time offlate they are making things right for me.. ontop if that you call and no response read more

I've only had the steak taco salad at Buen Apetito and whatever seasonings they use make it one of my favorites! I like it spicy and it packs a bit of a kick in the after taste. I like the portion size and a perfect balance of ingredients. Friendly service and great food... such a deal! read more