Fantastic and thorough cleaning!…read more Bravo for a job well done and great customer service! They even do windows!!

The two ladies who came were very sweet and hardworking. However, they left right at the two-hour…read moremark without completing several items, including wiping down the baseboards, kitchen cabinets, windows, and fridge. I would have been happy to pay additional time to ensure everything was finished if that was the issue. Unfortunately, I didn't realize these areas were missed until after they had already left, or I would have addressed it in the moment. At a rate of $85 per hour, I expected these tasks to be included in the service.

From the beginning, Josh responded quickly and kindly. He was easy to communicate with in the…read morescheduling process. The two people who came to do the cleaning arrived on time and prepared. They brought all their own supplies and immediately got to work. They worked quickly but thoroughly and showed good attention to detail. I would definitely recommend their services.

I received a quote through Yelp and was provided a phone number to call to discuss the service…read more When I called, nobody answered. I then sent a follow-up message and never received a response. I find it frustrating when a business invites customers to call but then doesn't answer or return messages. Communication is one of the most basic aspects of customer service and unfortunately my experience ended before I could even book the service. I cannot comment on the quality of their cleaning, but based on my experience, responsiveness and customer communication were disappointing. ***** UPDATE ***** After leaving my initial review regarding lack of response to calls and messages, the service provider did reach out to me directly. During that phone call, the conversation became confrontational. I was told that my review could be reported to the police, which felt like an inappropriate and intimidating response to customer feedback. During the call, I began recording for my own reference, and the call was then disconnected. There were multiple follow-up calls from the same number, and each time the conversation ended shortly after I attempted to record the interaction. I eventually chose to block the number due to the repeated and uncomfortable nature of the contact. Based on this experience, I found the communication to be unprofessional and stressful. Instead of addressing concerns calmly, the interaction escalated in a way that made me uncomfortable. As a result, I will not be using this service and would advise others to carefully consider communication reliability before booking.

These people are amazing! I've lived here for 26 years. It's never been so clean…read more Reasonably priced. Thorough. A pleasure to have them in my home. I highly recommend them.

I have a 1,044-square-foot apartment with two bedrooms and two bathrooms. It was quite dirty but…read morecompletely empty, so there was no need to organize, rearrange, or move any furniture or belongings--just deep cleaning. The two cleaning ladies did an excellent job restoring both bathrooms and cleaning the refrigerator. They made them look almost brand new, and I was genuinely impressed with their work in those areas. The reason I'm giving three stars is that I originally booked three hours of deep cleaning, but the job ended up taking a total of six hours. Since the service time doubled, I expected the entire apartment to be thoroughly and professionally cleaned. Unfortunately, some areas were missed, including the insides and lower exterior surfaces of the kitchen cabinets, the kitchen and living room walls and baseboards, and the front entry door. In addition, after walking around the apartment in clean socks, my socks turned black, suggesting that the floors were not mopped thoroughly. As a result, my husband and I spent another two hours cleaning the kitchen and living room ourselves. I contacted the manager and requested a refund equivalent to one hour of service. He agreed to refund 30 minutes, explaining that the bathrooms were exceptionally dirty and required much more time than expected. While I understand that the bathrooms took extra effort, I still believe that spending six hours cleaning a completely empty 1,044-square-foot apartment should have resulted in a more complete and professional deep cleaning. Overall, the team did outstanding work on the bathrooms, but the quality of the cleaning in the rest of the apartment did not meet my expectations.

We've had them come out three times now to clean our 2 bedroom 1 bath home. I book with Carmen…read morethrough text and two women come to clean. They're really friendly and calm, and they always say hi to my dog lol. The first cleaning was a deep clean and it was honestly cleaner after they left than when we first moved in. I also asked them to do all the blinds that time, something that normally takes me forever, and they did it so fast, and it was so clean, it was such a relief. The next two times were regular cleans before parties, and each of those took them about 3 hours. For each clean, I pay somewhat more than what a few of my friends do, but they do such a great job so I haven't minded.

Amazing! I just moved to Los Angeles, and I still hadn't found the right cleaning service. I called…read moreCarmen, and in a reasonable amount of time, she had two ladies out to my place. They were extremely timely, professional, and were beyond thorough in their cleaning. I hardly write reviews, but I thought this was absolutely warranted. So glad I found them!

Easy scheduling with Maid for LA at a reasonable price. Requested a deep clean of a vacant unit in…read moreWest LA (2 bed, 2.5 bath) plus a wipe down of all the blinds. Nara and her teammate came right on time and knew exactly what to do. The unit came out sparkling clean and they did a wonderful job. Would definitely call upon them if I need any cleaning work in the future. Thanks ladies!

I had deep cleaning done on my house for a total of 4 hours. The team of two did two bathrooms,…read morekitchen and partial of the laundry room. They took about an hour for one bathroom and I was a little disappointed with the laundry room as it wasn't completely clean. The first bathroom was pretty spotless which I loved. The laundry room still had plenty of cobwebs, however the floor was where most of the work went to. The ladies were very nice and listened to my concerns and requests. I'd hire them again.

I ordered a deep cleaning when I moved out of my house. The professional team immediately…read moreunderstood what I wanted. They were very attentive and cleaned every corner of my house. I am happy and will now order them for my new home. Thank you!

I was hesitant to start w a new housekeeper since I moved into my remodeled house. But after a…read moreconstruction project started across the street, dust started POURING in and I took the leap. Yelp found me Mint Maids. Thank God! I am a disaster. But I texted Mike, he is amazing at communication, and super flexible. Two of his staff showed up promptly and cleaned everything spotless from head to toe in less than two hours. They were so kind and polite and gentle w my home. I had been nervous about my brand new dark hardwood floors. They took excellent care of them and they look better than they ever have. I'm so grateful I found Mint Maids. I've already booked them again.

Hugo and Isela came to clean for me. They were friendly and did a good job…read more The company charges a flat rate per cleaning, which I opted for since I read of others suspecting their cleaners purposefully being slow to get extra hours.

I called to schedule an appointment, they scheduled my appointment, they take all my information,…read morespecifically asked for my credit card information to process payment before the services are rendered, ALL of that to call me the day of the appointment few hours before the appointment to cancel. They proceeded to say the mandatory "I'm sorry for the inconvenience" line and without my consent they shared my contact information with other businesses prior to the cancellation. So they knew they were going to cancel beforehand and they didn't have the courtesy to let me know until the last minute. Instead they shared my contact information without my consent. Disorganized, shady, unprofessional, not reliable. I hope they do better to the next person.

With all the pressure of having family, in-laws over, and having to do the cooking I am glad I had…read morethee Rosales cleaning service help me out, my house is spotless and, it smells great,!!! and it didn't cost me and arm and a leg :) The crew that came to my house were very professional, respectful and they spoke Spanish and English, big plus since my grandma doesn't speak English :) I am definitely having them come back after the holidays. Thank you Rosales team for a job well done!!!! HAPPY HOLIDAYS!!!!!!!

Wow! I cannot be more satisfied with this company. Right before Christmas it was easy to get in…read moretouch and book ! Reasonable prices and fast service ! It literally looks brand new!!!! Beyond grateful I got recommended this company. Here are some before and after pics.

I needed a move-out cleaning for a 3/2 townhome and put it out for bid via yelp. LA House Cleaning…read moregave me the best price. They were incredibly thorough and detailed from the blinds to bathroom tub to behind the refrigerator. They also tried to help me with a plumbing issue and a spot on the carpet. I was impressed with how spotless they cleaned the unit. Highly recommend!

My wife and I hired Carlos to clean our 3 bd/2.5 ba townhouse in Valley Village. Our townhouse is…read moreabout 1,600 square feet and three floors. Carlos and his crew of two ladies did a splendid job and on short notice. We had lined up another crew but schedules and invoicing issues caused them to fall out. Luckily, I found LA House Cleaning Services the night before and Carlos really helped out. They did a deep cleaning including windows but what really blew me away was they cleaned our garage also. We were really happy with their punctuality, politeness and professionalism. Thank you Carlos and I will refer you to my other friends in the Valley. Do you also serve Pasadena?

The bookimg process was super easy. I actually used Yelp projects to find them…read more Two lovely women arrived just before the 1-hour window I was scheduled. Karina asked me what I needed and they went to work. They did an amazing job. They were super nice and very efficient. Outsourcing for a deep clean was well worth the money. I'll definitely use them for the next cleaning project I might have.

Incredible service, had them do a move in clean and they made the place look 10 years younger. They…read morewere exactly on time and finished exactly when they said they would. Really great value for excellent service, highly recommend!