Upon requesting quotes from various vendors to insulate out attic, this vendor was not only the…read morelowest quote, but they scheduled us within 2 weeks. On the scheduled day, they came in, did their job quick, cleaned up, and left. If you are only needing insulation work done, I'd highly recommend them. They also sell insulation supplies at a discount if you want to do the work yourself.

When I was moving back to NY, my home inspector recommended Home insulation and Supply. They were…read morefantastic from the receptionist, Carrie, to the supervisor, Sal, and all the workers. Everyone was responsive, nice, and worked so hard in the crawl space. I feel the prices were fair and have no complaints what so ever. I had some questions about the crawl space and Sal went out of his way to get the answers from the owner. They took out the old yucky insulation that was falling down in some areas, the old barrier and replaced with a new and better barrier on the floor plus spray foam insulation. They did give me choices and explained the pros and cons as well. I would highly recommend them. Susan

Apparent lack of integrity and honesty? In full disclosure, Building Solutions replaced our entire…read moreroof (membrane and shingles) a few years ago. They did a solid job on the roof itself and we haven't had any problems since. However, I was disappointed with the cleanup of nails and debris. Having children and a dog, I obviously don't want any preventable injuries due to nails they didn't cleanup. Being a reasonable person, I do not expect 100% of nails and debris to be found and cleaned up. But I do expect a good faith effort and the vast majority to be cleaned up as part of the job- particularly for a company whose slogan is " We Show Up, Finish Up, Clean Up and Don't Screw Up." I expressed my concerns to the owner, Todd Huber. He ultimately had someone do a cursory pass through but not without claiming the grass was too long and justifying because it was got dark and the guys were tired and that he scheduled us quickly. A customer doesn't want to hear this. The expectation is that the job will be done completely and done well. I continued to find nails for some time after in areas I would have expected them to be found by the crew. Other companies use tarps to prevent much of this. I don't remember any such measure by this company. This is not the reason for the poor rating, although I always felt he [Huber] took offense to my complaint about the clean-up. Unrelated to the roof replacement, some flashing has come loose due strong winds. I called Todd and asked if Building Solutions could fix it. Repeatedly over the past month, he has given dates when they would come to do it, weather permitting. I understand that they need to contend with snow and ice and I want them to be safe while doing the repair. But, we have had dry and relative warm spells that would have been ideal to do the work- including some of the dates he said they would come. No call, no show. Each time, I have had to call and ask what's going on, receiving dates and assurances each time. Whatever happened to follow through and doing what you say? If weather is an issue or if there's another valid reason for delay, is not a phone call to the customer reasonable? I believe so. Proactive communication at least I can understand, even if it means delays. What I cannot relate to is telling someone you'll do a job, then a complete lack of communication and follow through. I am disappointed, especially since he generally comes off as affable and congenial on phone and in person. For me at least, 100% of the time I'd rather have someone honestly tell me a job can't be done for a month, than to be disingenuously told it will be done tomorrow.

Here's a company that has everything you need and want in the line of insulation…read more First off, they were on schedule. In fact, the owner of the company actually showed up separately as well . To have top personnel come out on the job, is absolutely a plus. Second, I watched and asked questions in the beginning- they were not at all annoyed but in fact answered everything I had to ask. They were very polite. Lastly, after they were done, the cleanup was as if you never knew they were there. GS insul cleaned up every step of the way. None of my bushes that were in front of the house were damaged. They were careful and respectful every step of the way. They also did my attic and my crawl space. I am ready for winter ( and summer as well ) no more winter drafts. I cannot emphasize how pleased I am with the service and outcome of this rather large project. I wholeheartedly believe that you won't be disappointed in the results of using this company.

They came out, gave me a quote, later qe agreed to an install date, they called two minutes before…read moreto say they weren't able to come...Said they would call back to reschedule, they never did. Never responded to any call or request. Perhaps they're out of business now, that why?

Great service and professional workmanship. I would recommend them out to anybody! Definitely a…read morehigh quality company.

I want to start by saying that the employees who actually come out to do the work have been great…read more They have been kind, respectful, and helpful every time we've interacted with them. Unfortunately, our experience with the owner, Daniel Ryan, and manager, Randy, has been a completely different story. We were originally given an installation date in June, only to have it immediately rescheduled because of an emergency. When the next date came around, another emergency occurred and our installation was delayed again. We were eventually given another date, and after weeks of waiting, we were told toward the end of July that they were so far behind that we would have to be pushed into August. When the August installation date finally arrived, the crew showed up around 9:00 AM and initially had the work completed by approximately 12:30 PM. When my husband went outside to look over the work, he immediately noticed large black tubes bundled up on the side of our house near the compressor. We had specifically been told that the tubing would match our house and be white. My husband brought this up respectfully with the employee, who explained that hiding the line would normally cost several thousand dollars more, but because the salesman had apparently told us that this was included, they would give us a discount. We were then told that the entire installation would have to be taken down and redone. The crew stayed at our home until nearly 11:00 PM and told us they would return the following morning to finish. The next morning came, and nobody showed up. We called and spoke with Randy, who claimed that the conversation about returning the next morning never happened and told us they had no intention of coming back for another week because of their availability. At that point, the condenser and indoor units were installed but not connected to electricity, meaning we couldn't use the system at all. The following week, they finally returned, hooked everything up, and told us the installation was complete. Unfortunately, it wasn't. After running the system for only a few hours, we discovered that the unit in our bedroom was leaking water into the bedroom, down the drywall and into the wall itself. The downstairs unit was also draining water directly onto our wooden deck. The hoses are essentially just pigtailed off the back of the house. We called to ask whether these issues could be corrected. Instead of receiving help or an attempt to resolve the problem, my husband spoke with Daniel Ryan, the owner, who became extremely angry and told him, "This is fucking ridiculous. He knows what kind of customers we are and he's taking us to court, we entered a contract and he's not playing our games." My husband repeatedly tried to de-escalate the situation and explained that we were willing to talk things out -- we simply wanted the installation issues fixed. Daniel ultimately hung up the phone. We are now left with a system that technically works, but one unit cannot be used because it is leaking water into our bedroom and walls, while the other drains directly onto our deck. And according to the owner, these issues will not be fixed, and we will instead be charged for his time and energy being wasted. The most frustrating part is that we have been patient through multiple delays, emergencies, rescheduling, extremely long installation days, and having the work redone. We were never unreasonable about wanting the installation completed correctly. We simply expected the work we paid for to be done properly and for the company to stand behind it when problems arose. Again, I want to emphasize that the employees who came to our home were courteous and worked hard. Our issue is with the management and ownership, particularly the complete lack of professionalism and customer service we experienced when trying to address problems with the installation. Unfortunately, based on our experience, I cannot recommend this company.

hired this company in 2018 to spray foam my roof deck and hip portion of my roof due to a moisture…read moreproblem of an unvented attic space. I recently had a tenant move out and noticed a portion of plaster wet and sagging. After doing some investigating I have discovered that during the original install, Superior Insulation only sprayed the roof deck in the attic, the area that I could see and not the hip portion of the roof. The company has sent out two representatives to observe the work, the first, a sales person called the work "complete negligence ", couldn't agree more! The second person, the owner, said it was probably too difficult for them to do it despite it being in the contract, and instead of telling me this, they just did what was easy. I am now left with 3-4' of the entire perimeter of my roof rotting out and a mold problem. The owner is willing to spray the area that his incompetent workers didn't spay the first time but now has no access to the area because they blocked it off with insulation. So he expects me to pay to have the plaster removed and then replaced and repainted all while having tenants living in the space. They have caused 10s of thousands of dollars of damage and despite my several attempts, they are not willing to take any responsibility other than agreeing that the areas were never sprayed and I should now be out additional money to fix their mistakes. There are plenty of other options in the area to choose before this company, it's not worth the risk that they may or may not actually do the work you paid for.

Superior Insulation did a Open Cell Foam application to my attic roof deck. The Foam should in 24…read moreto 72 hours stop Off gassing. Ours was still off gassing/oder for over 2 months. Either the Mix was improperly done or the application was done incorrectly causing issues for over 2 months. Superior was very unresponsive during this time. They had our Money and just kicked our problem done the road. Plus one of their owners was Completely Unprofessional. He missed 2 meeting he scheduled on 1 day, while his installer came to both. They broke the Window Glass bringing their hose into the house the 1st day. The second day the door from their truck swung into the house damaging a New Window trim on our House. We've lived in our home for 42 years. We've had a lot of Contractors do work in our home and I've NEVER had a Bad Experience before. This is the 1st time I've written a review of any Contractor. My big mistake was Using Superior Insulation. Do NOT make the same Mistake I did

Town insulation sealed our attic, moved our access location, replaced two bathroom fans and did…read moreloose fill insulation, and added baffles to fix ventilation issues immediately after a new roof was put on. Nick was super helpful and knowledgeable! He ensured the job was done right and well. We would have them back in a second if needed for other areas of our home.

Terrible. Eric King came out and took my information in December for EmpowerNY. Never returned my…read morephone calls. The office was unhelpful. Finally I called NYSERDA today and found out my application was never submitted! I called the office and the woman who answered the phone was completely blase about the whole thing. They wasted my time and my money. I really needed insulation THIS winter, not next winter! Had I known they dropped the ball I could have gotten another contractor.

Awesome job we are so Happy with our new furnace they did a…read moregreat job very efficient. Explain the process very well very reliable highly highly recommend this company.

Will, with Temperature Experts was quick to respond and resolve our issue ..I would highly…read morerecommend them to friends and family .They were fast and efficient and very affordable we are thankful for there quick and friendly service!!!