Came in for a lowkey laid back dinner on a Thursday night. Wrong move. We were the only people there and felt bad, we sat at the bar prepared to get a drink and just order food to go. The bartender was loudly complaining about having to be there and was visibly frustrated and seemed extremely annoyed we were there. We put food in and when it came out we ran out of there!! I was so uncomfortable! Will order to go next time only. read more

Buffalo Wild Wings - Sports Bars Near Me - Columbia, Maryland

Awful. It doesn't matter if the place is packed, or completely empty. It doesn't matter if you order dine in or to go. It will take over thirty minutes from when your order should have arrived, and when it finally arrives. It is either extremely understaffed, or very poorly managed. Honestly, the only reason this place gets busy is the national brand cache and lack of a competing wings centric concept. read more

Buffalo Wild Wings - Sports Bars Near Me - Columbia, Maryland

Drive to the one at Arundel Mills or go literally anywhere else. Went for the World Cup Final and sat at the bar. Service for us and the entire restaurant was hilariously bad, it wasn't even as busy as you'd expect for a major sporting event. There was barely any staff working and everyone in the vicinity of the bar area was ignored and tried coming up to the bar trying to order. The bartender was blatantly rude to those people. The most impressive thing was that the bartender managed to keep busy enough to not have to acknowledge any guests until it bordered on aggressive to keep ignoring them. Impressively bad experience. read more

My wife and I came here for lunch today because we saw the pick 6 deal online and it sounded good. I've always loved the food at bdubz, I've just preferred takeout from this place historically. Because: When we were seated we were only given one menu between myself and my wife. Server was slow to get to the table. We only ordered 20 total wings, fries, and tots and the order still took 40+ minutes to get to the table. We were one of two visible parties in the restaurant at the time and we saw a food runner handling the other table. Our drinks were never refilled, and the server stopped by the table adjacent to us multiple times, but did not speak to us after taking our order. We were not give silverware, and when we asked, we only received plastic forks and knives. The only minor positive I could say is that I enjoyed the music being played. We will continue to order for delivery or pickup... read more

Buffalo Wild Wings - Wild wings, Caribbean jerk wings and fries from the pick 6 deal. - Sports Bars Near Me - Columbia, Maryland

The service is incredibly slow, and the staff walks around without a care in the world; poor attitudes, and zero sense of urgency. I would not recommend going to this BDubs location read more

They're a disgrace... This is by far the worst of this chain. I can't tell you how many times I've ordered food for pick up and EVERY order was wrong in some way, or the food was disgusting, including rotten carrots, and celery. The staff at the front desk are the most obnoxious and unfriendly anywhere. I walked in today to pick up my order and the girl at the cashier was scrolling on her phone. She didn't even make the effort to look at whoever was coming in. Another gentleman was there, looked at me and turned his back away. I was about to ask where to get my order when I actually saw it on the shelf. I picked up my order, they never looked at me and so I asked on purpose if they needed to see ID or something to make sure I was the right customer for that order, and the girl nodded her head saying no. Then I asked for my drinks. She was clearly annoyed as she reached down for 2 cups, and she handed them to me. I had no idea where to go to actually get my drinks. I had to ask her and she just pointed. All of this without saying a word. Once we got home, the order itself was correct, but the food looked bad and the fries were probably two or three days old, completely inedible. I wonder how they are still able to keep their doors open with such nasty customer service. read more

First thing, the service here was awesome! Devin helped me out with a confusion with my order perfectly and respectfully! Im happy to call this BDubs my local read more

I know people don't typically post positive reviews for chains and this place deserves it so late me take a crack at it: So I was craving wings today and I decided to go to B-dubs for their BOGO Tuesday promo (for rewards members only). I made sure to activate my offer through the app (which I know a lot of people don't realize is the trick there). When I got to the restaurant is was empty (is was 2:30 pm). I saw a person at the bar so I sat there. The bartender Anita was wonderful!!! She fully explained the ordering process and went out of her way to make my dining experience exceptional! Give that girl a raise! I almost missed the discount and she helped me order it right to get the full BOGO I was hoping for. It was noisy but I didn't mind as they always blast music at bars; it is expected. I finished most of my wings and took the rest home. They were delicious!! The food came FIVE MINUTES after she put them in and they were nicely sauced, hot, and tender ! I love coming to this location during lunchtime because I always have a great experience. I will continue coming back here :-) read more

Buffalo Wild Wings - Sports Bars Near Me - Columbia, Maryland

This location looks dirty. I would not want to eat out of this kitchen. It just appears unhygienic and unsanitary. The employees look at you like they're personally offended you walked in there. As a BWW lover, I will never return to this location. I actually walked out. Shut it down. read more

We went to watch football with Thursday deals. Price was good with the deals - chicken was OK / just what you would expect at B dubs. Would say too much bread/flour vs. the chicken. We got to try various flavors: Asian Zing, bourbon baled bbq, hot bbq, orange chicken, Caribbean jerk. We also ordered drinks: beer was about $4 which wasn't bad. Overall would give 3.5 stars for price/value & ambiance (great place to watch sports) but 3 stars for food. Nothing to comment about for service - not great / not bad. read more

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The food wasn't that great, draft beer didn't taste fresh and the bartender couldn't care less about me being there.

Ordered wings and they came out cold and hard as a brick. The server was asked twice to bring celery and carrots. She never brought them to our table. My colleague ordered a wrap that took 25 minutes to be served. This was our go to for the NFL season. Never again. The waitress said it was her last day and it showed. read more

I had a reward for 6 free traditional wings to go. I ordered the sweet bbq. They were good. It wasn't busy. They have bar area. It's a place where you can hang out and watch sports. I didn't like the customer service too much. It seemed like I was sitting and waiting for a while. read more

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Waitress ignored our group of 4 for 20 minutes. We gave up and ordered on line and had ro wait another 30 minutes.

I tried to be understanding because it was a Saturday night but they didn't appear to even be that busy. With that said this was the worst BWW experience I've ever had. I place a timed order that was supposed to be ready at 830PM and proceeded to wait 45 minutes for my order. Not only did I have to wait 45 minutes for the food but when I got the food it was cold! I told the takeout person my name multiple times for my order to never be brought to me and then when it finally was given to me it was cold! Unacceptable on many levels this place has only gotten worse as time goes on. Would say expect extremely long waits and bad service from this place read more

I used to love going to BF wild wings but the franchise and this one especially have gone way down hill. We haven't been there for a while because they have been terrible but stopped in today to give it another try. Place was empty on Sunday afternoon during football season which is not a good sign. They sat us at a dirty table. We waited for about 10 minutes and nobody waited on us. Again, not a busy place. I told my wife let's go this place hasn't changed. They said "have a nice evening" as we walked out. That was nice. I think they were glad we were leaving so they didn't have to wait on us. We went next door to Famous Dave's. The server was excellent and the food was good. We made the right choice. I don't know how BF Wild Wings stays in business. read more

The first thing that can improved here is the waiters, they just sit around doing nothing while there are dirty tables (P.S there is a worker while I was midway through a order said that I couldn't make an order anymore.) Waited 1 hr 10 min and after an was informed they couldn't serve us anymore and was offered to take out which also took another 30-40 min just for them to mess up our order and make us wait more time. read more

Buffalo Wild Wings - Dirty table - Sports Bars Near Me - Columbia, Maryland

This used to be the best place for any food imaginable but now it's just understaffed and overpriced. If I could put no stars I would.

Received my food got half way thru my dinner. I put my keys to my truck on the table to tell the staff I was still there. I got up to use the bathroom and when I came back to the table my food and keys were gone. And the staff refused to drop the price. Only offered to make another full order. I did not take the offer. My opinion this is piss poor service and I will never come here again and will not recommend anyone to come here ever again read more

This place is the worst, With the new greed based 'self service restaurant' motto for extra profit, I recommend all start boycotting BWW. Its not worth it if you are dining in and have to order everything using their app and even pay upfront just like an online order. Customer service is non existent, you have to struggle through the app/menu on your own to figure what you need to order, especially if you want to add multiple sauces on your wings, good luck figuring that out unless its in increments of 5 according to the waitress. Its a frustration to go through these nuisances to place your order when you are dining in for a pleasant and relaxing experience. I was told the management is pushing towards the 'app order service' to save money at the expense of customer service. In addition, they dump all the sides(frozen carrots/celery) on top of the chicken, used to be on separate trays. Saving dishwashing as well? huh But they ASK FOR TIP as expected for their sheeetty services. PLEASE STAY AWAY FROM BWW AND SPEND YOUR MONEY SOMEWHERE IT'S WORTH. read more

Buffalo Wild Wings - Sports Bars Near Me - Columbia, Maryland

Super upsetting customer service. Less surprised now, seeing that they almost have a perfect one-star rating which this place deserves. Matches Venus's idea of customer service and work ethic. If you're trying to enjoy your night, avoid this Buffalo Wild Wings specifically. read more

Wow! I should've looked at the star rating before I ordered from here last night. 1.7 yikes! Not surprised. I ordered an all American burger, pretzel bites, tater tots and a side order of Mac n cheese. I should've taken pictures, but the Mac n cheese had only two bites. The container wasn't full. The burger was as expected. They forgot all my condiments so I had to eat my tastier tots and pretzel bites dry. Basically I just threw them away. Not a good experience and I definitely won't order here ever again. B'dubs is letting me down! Their quality took a turn for the worse. Smh read more

This place is extremely slow with service. I ordered my food and had a time quoted to me and still waited almost 30 minutes additional. Customer service doesn't appear to be a priority, as I'm waiting for my food I see customers come In and the employees standing around not greeting them or even acknowledging their presence. There is barely anyone dining in. read more

If I could give zero stars I would. We walked in to dirty cups and trash at the drink area. The waitress was slouched in the booth and didn't bother to get up to greet us. They didn't have ice. Asked for a lime for my drink...twice. She eventually brought me lemons. The wings were cold. She forgot utensils so my husband went up to the bar where the bartender ignored him and then made it clear in body language that she did not appreciate having to actually do any work. Won't return there. read more

This was my second time going to this location. The first time was ok. Me being from the food service industry 20 plus years I immediately noticed the attitude of the server and I worked to change his attitude so that we could enjoy our food. It wasn't the worst experience but ‍. The second experience I get there around 10:25. Nobody was attentive to my hard to miss body frame but ppl were visibly present. After about 3 mins I jester for attention to place a carry out order I am met with the coldest response from a young lady wearing sunglasses indoors told me "If you're not pick up a order, they are closed" I looked at the 2 other people clearly wanting for their orders and the looked at my watch and then her and was met with "Bye, have a goodnight"!!! I get and understand the food service industry but you guys are just disrespectful and woefully this response is surely going to be another one of many disappointed customers this place seems to accumulate. read more

Mixed feelings about this location..going to break it down: -Easy parking, accessible, lots in the surrounding area-great for lunch then errands -Overall ambiance: table service was slow evident by the 'dirty' un-bussed tables, sticky floors, and cramped seating.. -Food: The traditional wings were very crispy, well sauced, and very juicy -Service: Miserable. In the three hours were were there to watch the game, the waiter came over maybe three times, which were very far in-between each other. When we got the food we needed dipping sauces, but he took so long it was either eat it without or let the food get cold. We never got the condiments for the side, and I ended up washing my hands in the bathroom because napkins never showed up. Overall, I'd take the wings to go because they tasted delicious, but it wasn't worth the poor service. read more

Buffalo Wild Wings - Medium Lemon Pepper and Thai Curry - Sports Bars Near Me - Columbia, Maryland

service slow, staff unfriendly, need to be trained on how to "properly" handle stressful situations!

On Saturday, October 4, 2025, my family and I visited this Buffalo Wild Wings from 8:30 PM to 11:30 PM, and the experience was very disappointing. It took 10 minutes just to see a waiter and another 10 minutes to get our waters. My 7-year-old son even got frustrated when the waiter forgot to bring straws after he had already asked, and he ended up having to ask another staff member himself. When our food arrived, it was all mixed up on different plates, and I had to ask multiple times for my sauce even though the waiter had written it down. Throughout the meal, no one came by to check on us--we had to flag people down just to get basic service. By the end, it felt like the staff didn't really care. When we asked for our check, the waiter said "no problem," but we waited 30 minutes before getting it, then another 10 minutes to get our card back. The whole experience left a bad taste in our mouths. We just wanted to enjoy a nice family night, but this location made that impossible. Honestly, I might stick to takeout next time--at least my 2-year-old at home is more attentive than the service we received here. I wish there was a selection for no stars on this because 1 star is crazy to put. Thank you. read more

This place has no customer service literally had to get up and get my own drink as well as took an hour and a half for a fucking appetizer learn some work ethic read more

I legit cried. We had the most simple order and it took FOREVER, 3 meals came but mine took an extra 10 minutes and once it finally came it was totally wrong. I ordered a saucy chicken sandwich with Asian zing, and I got something that wasn't even an option on the menu, she special ordered something I didn't ask for. I was given a sandwich with a non breaded piece of chicken, Swiss cheese, Asian zing sauce, and slaw. Then I told her I couldn't eat that(I'm lactose intolerant), and I just asked for chicken tenders, thinking it would come out quicker, and 20 minutes later she showed up with these bread less meat slabs and rock hard fries, which were clearly put on the warmer and re-plated. Each time she showed up with my wrong order I cried because I was so overwhelmed, so I took my meat slabs and left with them in a box. As bad as my experience was, it was a very clean restaurant, it was just slow and I had a very bad waitress. read more

Buffalo Wild Wings - Naked Tenders - Sports Bars Near Me - Columbia, Maryland

Went on a tuesday at 1:30 pm. Place was near empty. I only bring this up because the staff was NOT busy and the ordering process is PAINFUL! They insist you use QR code on a sticky table and pass a phone around to order. In fact, waiter, that was not busy, spent more time helping us use online app instead of just taking our order. It was comical. Service means happy to serve. Just another place that relies on the customer "serve" themselves. I didnt use yelp to find restaurant but chuckled when i saw it had 1.5 stars as i was writing this review. Unfortunately that remains the case. read more

no matter how slow the store is the kitchen is slower. It's not just this location. It's all of them. VA MD it's all the same. On a slow day 10 wings should not take over 40 mins. plus the time the food was waiting there for someone to come out and ask what I'm waiting for. like what the Hell is going on in the kitchen. Why are they always hiding back there. read more

Went for lunch and had great service, very friendly service, and food was delicious! Would definitely come again; wasn't very loud or busy, thoroughly enjoyed :) read more

Awful experience. I ordered take out and waited an hour for my food. There was no one to help. All of the staff were in the kitchen. When someone finally came out, I told them I had been waiting for an hour and the girl went back into the kitchen without saying anything. Ten minutes later, she brings me my food and doesn't say anything. I responded and said "no apology?" And she put her hand in my face and walked away. I immediately talked to the manager and he was not happy. Total disrespect for no reason. read more

All locations are not created equal. From the unfriendly to-go girl to the cold food despite me placing the order to go in person, this location is just not it. The fries tasted like they've been sitting under a heat lamp for hours upon end, the wings were not very fresh, as if they just made wings in big batch's for the day. I'd say go somewhere else in the area if you're in the mood for some wings! read more

Bruh if I could give this place a 0 I would The service trash the food takes forever and when it does come it comes all wrong. The runner person scratching his head and all his dandruff falling into the food. Next time Ima just go to McDonald's no bap read more

Came here with my husband on Mother's Day for lunch around 12:30. The place was dead. We thought that would be great as the service should be faster. It took about 20 minutes for the wings to come out, but that has to do more with the kitchen. A bit slower than I was hoping for. Our server was good. Checked on us regularly. I got a small order (10 wings, half and half) of the Traditional Chipotle BBQ (dry rub) and Traditional Honey BBQ (sauce), and a side of Beer-Battered Onion Rings. I loved the wings and onion rings. I've had regular onion rings before and this time I tasted more flavor due to the beer batter. I really enjoyed the wings and would come back but hope in busier times it doesn't take longer for the food to come out. On a side note, there is an ATM in the restaurant but there is a surcharge. Plenty of tvs to watch games and some arcade games. read more

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I know Buffalo Wild Wings are slow with awful service. But this location takes the first spot. for 20 mins no one showed up the the front register. employees are walking around but not even one of them asking us asking why there is so many ppl standing at the register Finally spoke to some one. She said she will get help. That was a big lie Even the managers are worthless. like don't you mangers check around have employee's look at the from why there is so many people standing there. Some people even just walked out. My luck. I had to wait cuz it was paid and ready. But took them 20 mins to hand me my order that was ready to go read more

I sent my son to the restaurant to do an order takeout. We can't do it online because they only allow one sauce for the 20,20 bundle (which wasn't the case last year). They wouldn't even allow my son to place the order in person. They made him go online, while standing in front of employees in the store, and place the order. This is the WORST BWW, I've ever been too. The door dash order for bww wont even allow you to select marinara sauce for mozzarella sticks! I've reported errors on their online menu multiple times and they have not corrected the issues. DO NOT WASTE YOUR MONEY HERE. The customer service is 0 out of 5 stars smh! read more

Placed an order over the phone for pick up yesterday and it was hectic to say the least. They weren't able to answer their phones so people were just waiting outside the door to pick up their orders. Two of the staff ran back and forth to take names, process payments, and bring out people's' orders. It's a unique situation, but this system makes it really easy to mishandle orders. Several people found mistakes in their orders but most gave up since there were many other people waiting outside in the rain. My original order was completely lost so they had to place a whole new order.. Eventually they started writing down the names of people who were waiting and asking for last names I would definitely not recommend ordering during busy hours to avoid standing around in a big group and waiting outside for an order that could likely get mixed up. If you do order, pay before you pick up and come prepared with proof of payment to avoid more mishaps with the payment. read more