These chain restaurants are always a hit and miss. They have a certain menu to follow and is prepared a certain way according to corporate standards. Usually, the chefs at different chains put their heart into their food and most are just there for a job and the paycheck and you can tell in the food. However, this particular restaurant and day, the food was on point. Service could have been better, it's not like the place was packed. The food came out promptly, hot and fresh. My burger just melted in my mouth and my wife's wrap was just as delicious. The chicken wings were cooked perfectly, not undercooked or overcooked. The only thing we didn't like was the loaded tater tots. Whatever sauce they put on it just didn't go with the other flavors. Next time we may just hold the sauce. Service wasn't all bad our server took care of us but there was a couple of times we had to look for her to refill our drinks. read more

Horrible experience. First off, the restaurant is not staffed to handle a Saturday night crowd. Waited over 30 minutes just to get seated just to wait another 20 minutes for some nasty old wings. You could tell the wings were old as they were shriveled up and hard as a rock and tasted like old grease. Don't even bother coming to this place and waste your money like we did. Horrible service and nasty old food. read more

I usually do not leave a bad review ,but this has got to be mentioned. We waited 40 minutes for our food. When seated, very few people there. Waitress never checked on us, brought any more water, nothing. There were several tables that begin to fill up and they begin receiving their food before we got ours. The Cobb salad - hardly any chicken with Wilted lettuce. Overall, just a very bad experience. Reason for going, my daughter wanted wings- not worth it whatsoever & way Overpriced - read more

Buffalo Wild Wings has good food, but suffers from service related issues. Located in the newest retail development off of I-12, Buffalo Wild Wings is still very new. The restaurant is sports themed and has televisions covering every square inch of the restaurant. I came here on a Sunday and was seated immediately. The restaurant is quite large, but was very crowded. The server was friendly, but service was very slow. To his credit he did warn us that the kitchen was backed up, but everything from drinks to food took an abnormally long time. BWW focus on wings and has an enormous variety of flavors in boneless and traditional styles. I opted for the traditional in hot and habanero flavor. I also ordered a buffalo chicken salad. The wings were very good. They were perfectly fried and well coated with sauce. The sauces were both hot, but not overpowering. The salad was just ok. The chicken was not coated in sauce and was very dry. Next time I will just stick with wings. The restaurant would be a great place to watch a game with all of the TVs. I will probably be back, but will wait a few months to let them work out their service problems. read more

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If I could give ZERO stars I would. The service is trash and so is the customer service. This review is after three visits having a bad experience. Our server, Dennis, was not attentive at all. We had to ask for basic service things like refills and wait for 20+ minutes for service and our check. It took over an hour for us to get our food - the restaurant was not busy and we watched everyone around us get our food. A table with the same server across the way from us got up and left because they had not been taken care of at all. When we finally got our check at the end of our 2.5hr adventure we prompted our server to cash in our rewards for $5 off $25, BOGO Traditional Wings, and a military discount. We paid cash. Dennis came back with our check and cash and had not honored the $5 off $25, or the military discount. We went to the Manager, she was visibly annoyed with us and after only a minute of "trying to fix" the situation so we received the correct amount of money back she said her computer crashed and that there was nothing she could do to fix it. Dennis Smirked, and walked away. Why have a rewards program if you aren't willing to honor it? Why offer a military discount if you continently can't apply it? Why have a shit attitude and work in the service industry? Wild. Our family has ALL worked service, food, and customer based jobs and we're always polite and helpful and considerate so for us to have been treated this way was unnecessary. read more

if i could leave 0 stars i would we were for THREE HOURS got our order in an a hour after being seated it took an hour to get our food and another hour to get our checks (it took us twenty minutes to eat because of how hungry we were) but i will say our server sara was absolutely amazing she was so apologetic and understanding of our complaints sara did absolutely nothing wrong and was a complete angel but the "manager" (a sad excuse for one may i add) was horrible i used to be a manager and never have i ever brought my attitude from stress,other difficult costumers or anything of that sort. Tina was rude tossed our food on the table spilling our sauces and left like it was nothing i understand they were under a lot of stress (it wasn't even that busy mind you this is coming from an ex server) i tried handing her my card with my ticket and she looked at me like i had murdered her first born and said she doesn't have time to except payments so i said ok can you atleast hand it to my server she ripped it out of my hand mumbling curse words and damn near threw it at my server our server came back crying saying how horrible they treated her i would've talked to the manager that was available (which was Tina) but she avoided me like the plague and i had already been there wayyy to long needless to say give Sara a raise and fire that horrible woman Tina read more

Service was great Wings are over priced We ordered Togo... Didn't wait to long Inside was clean Food was hot a delicious! read more

Basically they lost our order like 4 times and proceeded to ignore us the entire 2 hour wait. Food was mid anyway. The place was dirty too.

After what I just experienced it's amazing that you have 2 stars. Your servers need to be fired and start over. Terrible service levels. I can't even get to discussing food because I didn't make it that far. Do everyone a favor and shut this down. read more

Since moving to the area, we have had continuously worse dining experiences here, with this last visit being the final straw. There were only two adults and a baby in our party, yet it took 20 minutes from the time we were seated to even receive a water (only one). We ordered our food, and then waited 35 minutes, only seeing our waiter for refills of water (although we had to ask the hostess to find our waiter the first refill). We received the pretzel we ordered, and requested that our fries be brought out before the rest of our food, because we'd waited so long already. Our fries arrived, and then nothing other than more water for another 35 minutes. A manager brought out our wings and apologized for such a long wait. We had ordered 20 wings, 4 flavors. After they set our wings in front of us, we discovered that two of the four flavors were wrong. Instead of leaving the two correct flavors on the table for us to eat, the manager insisted that they had to bring them all back to fix the problem. They wouldn't let us eat our food! Instead, they made us wait until the order was correct. The waiter returned and told us the reason they couldn't leave the wings on the table was that the kitchen would re-spin the incorrect wings to remove the sauce, and then be able to put the correct flavors on them. We were stunned! That made no sense, nor does it sound sanitary. We asked for our bill, minus the wings, and requested to speak with a manager. The waiter returned with the bill, but said the manager was busy, and we could leave our name and number with him, because "that's what they'd been doing all night." The manager would not even take the time to personally apologize or try to make it right. The restaurant was steady, but not overly busy with customers. After an hour and a half, we left with only being served a pretzel and French fries. Our waiter was friendly, but seemed inexperienced. We will not be back. read more

Terrible terrible terrible. I've order Togo many times, but this will be my last. First off I had to call 3 times before someone answered and I could place my order. It took 45 minutes for my food to come out. It was wrong. I watched a waitress scoop ranch out with her HANDS! And another waitress knocked my Togo drink off the counter and walked off without apologizing. They were not even busy. Like I said, TERRIBLE! Edit: I ordered a 12 piece. I just got home and I only had 10. read more

Buffalo Wild Wings - Chicken Wings Near Me - Covington, Louisiana

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Terrible, our server took forever to come to us and when she did she she smelled like weed, which is obvious of why she took so long. I do not care if you do it just don't do it while on the floor, which brings me to my next thing, she forgot what we ordered and it took what felt like an hour to come out even though there were only 4 other tables in the place. Food was so bland no flavor and cold.100% shut this place down it has gone into the ground at the covington LA location. read more

Where to start.. total disaster out of a date night. 1st off, the music was WAY too loud for a dining and even bar atmosphere, you'd expect it this loud at a night club that was just getting opened. Even our waitress chimed in on how loud it was, nothing changed. 2nd off, our sons food (Mac and cheese with fries) came out cold, had to ask for silverware. Then a good 35-40 minutes later, our food finally comes out. So here's the 3rd strike. Not sure what they brought, but it wasn't the burger we ordered, not even dressed how we wanted it, and it was cold and the fries seemed unsalted. The wings were dry, and overall we were completely displeased with the second chance this year we've given to this location and will not be returning. I truly hope someone steps in and starts managing this restaurant better soon before it's run into the ground. read more

very awful , sad restaurant being ran that should really be considered closing down , or get new owners mostly ran by people that have to be on Adderall or just high in general to complete their shift not to mention the kitchen crew being drunk most of the shift , food being touched with out gloves , vaping over the food , hitting weed pens over the food while it sits in the window for over 30 mins at a time while your in the dining room wondering where your food is , and let's not talk about servers that were seen snorting stuff while on the clock and nothing was done about it lmao , so no I wouldn't recommend the Buffalo Wild Wings in Covington .. read more

I would give this establishment 0 stars if i could. Hire more people or something i mean i literally cannot right now. This place is bad for my health. I need to go meditate after my experience because i was in limbo the whole time i was here. No service. Dirty tables around me. I felt itchy being here. Close this place down. Wing zone would suffice. read more

My friend and I came here to have a drink or two and share an appetizer for our girls night out. We decided to sit at the bar, which was desolate. The bartender was a guy named Ron (I think). He greeted us with a whisper and then proceeded to heavily inspect our ID's, already not feeling comfortable but whatever. It was 10 minutes until happy hour, so I had told him I was going to order my food then. He looked confused and told me "that's only on the weekends". I then showed him in the menu where it said happy hour was Monday-Friday. He sheepishly replied with "oh... hmph". Additionally, I ordered a side of celery (which was inedible because it was rotting) and a side of potato wedges w/ cheese and sour cream. My friend ordered the happy hour tacos and he told her that he didn't see them on the computer under happy hour????? So he would just have to charge her full price (????). After waiting 25 minutes for 2 shareable sized appetizers, he never once came to check on the rotting celery sticks or any of the food that we got. (Also never asked how the drinks were) When my friend, who is also a bartender, asked if they had honey jack (because she didn't see it on the menu and it's at every other BWW) he acted like it was a dumb question and told her no. Not to mention he literally stood right in front of us at the long, empty bar and basically eavesdropped on our whole conversation. He looked like he was ready for us to leave from the moment we sat down. It was an extremely uncomfortable experience. This will not be our girls night stop anymore. We'll pass! We both tipped 20%, but we will be taking our money elsewhere next time :) read more

Trash food, trash service, just trash. Went in the other night for a pitcher of beer and some nachos with added brisket. I should've left when I literally had to shout at a waitress just to get the beer ordered. The nachos came out cold as if it had been made hours ago for someone else then there was close to zero brisket on it. For an additional $3 for the brisket, I'd expect some effing brisket on it. The waitress was RUDE when I said the nachos were cold, asking me what I meant when I said they were cold. Last I checked there's only one definition for cold but okay. I won't be back to this location. Lucky I even paid for the beer. read more

Quality of food was bad. The boneless buffalo wings were dry despite ordering mild sauce. The chips and salsa did not have the salsa used in most Buffalo Wild Wings, it was more ketchup-ey. Ordered fries, did not get ketchup in the bag. Did not get plastic cutlery. I hardly post any reviews but with the quality and service received it was a must. read more

I have gone to this BWW a few times and have not ever had to send my food back. My boyfriend ordered wings, as usual, and they were great. I ordered a buffalo chicken wrap, which sounded pretty good aside from the rest of their bland sounding menu. What I got was literally something the cook must have learned to cook at McDonald's. It looked like it was thrown together in about 2 seconds. With one or two chicken strips in the whole wrap, and mostly vacated by lettuce and cheese. The wrap wasn't even grilled and was cold. Please see picture. Needless to say, I sent it back because I was absolutely not appealed by the dish. The waitress was great and got it taken off our tab. We tipped her the difference and went home happy. Not sure this place will be on my radar in the future. read more

Buffalo Wild Wings - Straight McDonald's Buffalo Chicken Wrap! - Chicken Wings Near Me - Covington, Louisiana

Every time we try this location the service is terrible. Consistently not busy, over 5 mins to get a hostess to come to the front and 20+ minutes to get a drink order. Saturday afternoon at 3, 6 tables full and the bar tender was no where to be seen, one waitress was cleaning tables here and there walking by without so much as acknowledging anyone trying to get her attention. Another table said they had been waiting on their check from her for over half an hour. Back near the kitchen door a small group of employees chatting it up but literally no one approached our table in the 25 minutes from the time the hostess told us to "seat ourselves." Don't know why we keep trying but this certainly isn't Covid related. read more

A big BWW fan, but at this location the experience gets worse every time. Had to leave today without even being seated. Filthy, extremely slow service, and staff that are uninterested in providing quality service. read more

Wow this has to be the rudest and worst staff. One hour to make wings seriously. Not even busy. Had 4 people in front of me with online orders who had to get their money back as food was not even started. But rude to all guests, not just us. Will make sure not to bring you my business. DO NOT EAT HERE! They should just give up. Oh my GOD 1 hour and 15 minutes to make wings are you serious!!! And they were terrible!!!!! read more

I have eaten at a lot of Buffalo Wild Wings in my life including this one. But this last time I went was absolutely terrible. We ordered our food before the table of 8 next to us. We then received our food after them. The food was ok some of the chicken didn't taste right to me. The bathroom was terrible trash everywhere. I'm concerned about the cleanliness of the kitchen. I also hope I don't get sick from the food that I ate. I do not plan on returning to this location in the near future or possibly ever. read more

Buffalo Wild Wings - Dirty silverware. Waitress informed us that it was kept on a table in the back where employees eat on break. - Chicken Wings Near Me - Covington, Louisiana

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Crooks and bad tasting wings!! Ordered a large boneless wings to go and fries etc. got home and had 19 wings worse looking than McDonald's nuggets. Large has 24 wings on internet order, they said no it's 20. So looked all over country and it's 24 wings all over country, manager said that's how we do it here. Got hold of corporate and they said no it's 24 wings etc. wings were nasty and someone is making a little extra money never again unless in different state! read more

Host refused to seat me in dinning area, would not elaborate as to why. Simply stated that i could find a seat near the bar. After stating for a second time that I did not want to sit at the hightop tables or bar, the host again told me i could find a seat myself in Bar area. General dinning room had maybe 4 tables occupied, so distancing was not the issue. We will not be returning to this establishment. read more

We Order the buffalo Mac and cheese and cheeseburger with curds and fries with 3 orders of honey barbecue wings. First it took a long time to get here. My Mac and cheese was so grease that it made me sick. No one wanted to eat it. The wings were over cooked and the cheeseburger don't even get me started. We paid $85.00 for crap. NEVER will I eat at this place ever again no matter what state I'm in!!!! read more

I ordered spinach artichoke dip as an appetizer. It was definitely microwaved as the edges of the dip were crusted to the paper bowl it comes in. That night I made my bed on the toilet because I had the most explosive runs all night. I never ate here again since that fateful day. I definitely do not recommend anyone eating here. read more

Sat for 45 min then 1/2 our parties food came!!! Waited another 35 min for rest of food!! Stay away the service sucks.

Always good food and atmosphere. Boneless wings have been better recently. Would definelty recommend for watching a game

Do not recommend going here! The worst staff and service. Be ready to wait an hour or more for your food.

I'll give a fair 3 stars. If you go there you know what you're getting into, and chances are you're okay with the place already. The good is good enough, but don't expect solid 3 star food. It's more or less glorified bar food, which is great when you're in the mood for it, but that being said, you still need to execute it properly. Service was prompt and our table was nice and clean. Prices are on par with other restaurants. Great place for a burger and a beer... or 2. read more

Service is horrible, management is clueless. Unfortunately this is the only place open after 11pm or I wouldn't come here. read more

Crappy quality meat. Always dried out and shriveled up. Their sauces are really good. Service is usually good too.

This is a easy 5 star location if you rate everything from the manager down. The servers are great and friendly. One night I went in and we were drinking for happy hour. Our last call drink turned into 6 drinks for 3 people because the server kept "messing up". I don't know if it was intentional or not, but we were drinking the same thing all night and all of a sudden, we had "wrong orders" and got free beer. I have no idea if it's intentional, but it is what it is. The other night I went in there and yet again shut it down. Last call again and the bartender saw my glass for 1/3 full. So she made the suggestion of me ordering now, and she would pour it later. I said it would be cool and I finished my beer. The manager comes out and asks why I just got a fresh beer when last call was 5 minutes ago and she told him why. He then said I needed to hurry up and get out. His name was Dusty and I then spoke to some people that work there and found out good ole Dusty has some issues. Not the best at following company policy and just overall rude. Now this is the first time I have called someone out in a Yelp review and I would not have if it were a server or bartender. A manager treating a customer like crap is a bad example for a place that is good overall. I feel bad for anyone with a manager like this. read more

Wanted a smoked brisket sandwich at 5:30 pm on a Sunday evening. But guess what? They were OUT OF BREAD! REALLY?? Literally half their menu is sandwiched! Total incompetence. Just turn off the lights and leave. read more

Stopped in after a Pelican's game to redeem the "Free Fries if Pelicans score 100" promotion, manager wouldn't honor it because they were not a participating location. Either they are doing so well at this location that they don't need returning customers, or they're doing so bad that they can't afford a few orders of free fries to customers who are obviously buying other menu items (my buddy and I ordered wings and a beer, came to $31 before tip). Either way, the last couple of times we've been there, there's always a fair amount of trash on the floor and the bathroom needs some repairs (missing soap dispenser). Food is typical bar fare, nothing special, service and atmosphere are below par...definitely not worth it in my opinion. read more

The mini corn dogs are great and the drinks are wonderful. Sadly they don't have Coke :( by I'll live haven't really tried anything else there but the besides the food and drains everything was wonderful. A little bad on service but might have been there on a busy day..... was crowded...... Alit of TV's. There is a TV for any chair that you are sitting in. I don't know what all the bad reviews are for but the place I went was AWESOME. read more

ordered grilled wrap they gave me fried and no sauce completely dry, no salsa on nachos, no dressing on salad, and forgot my order of wings. also forgot caramel on my cheesecake when she even asked if I wanted it. terrible incompetent staff read more

Brings back old memories. Unfortunately, those are memories of eating in gas stations and 7 Elevens as a teenager. On a better note, you ~can~ get a decent beer with your SLAMMERS™ ... or it really would be just like eating deep fried, frozen, defrosted, re-deep fried, and then microwaved food-like "stuffs" while you are sober. The upsides (vs a gas station) is that you get a table AND a chair, there are about 4,000 TeeVees, and very friendly staff bring your poppers or slammers or zingers directly to you in a saucy heap that really doesn't require you to have cutlery. They also seem to have an excellent "Come As You Are" dress policy, not to be outdone by the food court at Circle K. Friendly staff, cold beer, food is a total miss. read more

I'll start off by saying the manager and waiter were wonderful. The rest of the experience, not so much. Food was so greasy, was not edible, even after soaking what I could up, a handful of napkins later and still horrid. (Do not get the Buffalo mac & cheese.) The "Buffalo" chicken on it was so plain, actually no buffalo sauce anywhere on the whole dish at all, on top of grease soaked mush, labeled "breadcrumbs" all over sub-par macaroni. Same disappointment came with "the Meltdown Burger" Bread so soggy with grease, no amount of mopping it up with napkins could cut it. Let me also say, I'm fine with unhealthy junk food, all for it once in awhile, but when the food is so greasy, that is all you can taste while eating it, it's just no ok. Stick with the wings, they can do wings. Edit: We had to wait for food for an hour, half an hour for the waitress to even take our order (not her fault, I watched that poor girl rush between at least six tables all throughout and tend to so many people.) Food was cold and soggy when we got it. Kitchen is slow, but was also busy. Though somehow I doubt you could blame it on the crowd. Need more waiters, or cut down on the tables if the staff can't handle the crowd. read more