This is my go-to spot when I travel to NC, the staff is very attentive and incredibly kind. Very relaxing vibe at the bar, and the food is consistently great. I think the hate comes from the restaurant being short-staffed read more

We placed our order online for pick up. Even though it was a weekend, our food was ready on time as promised. The Boneless wings were good and I enjoyed all the different sauces. The fries and cheese curds were so so, not the worst but definitely not the best. Seems like your average Buffalo Wild Wings food! read more

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My experience at this establishment was extremely disappointing. From the moment we were seated, the service was unacceptable. The waitress did not greet us or offer any basic courtesy; instead, she abruptly placed menus on the table and immediately prioritized another group that arrived after us. After placing my order, I waited over 40 minutes without any updates. I eventually had to ask a different waitress about my food, and I was told it was "being plated." Fifteen minutes later, I still had not received anything, while others at the table were served. At that point, I no longer wanted the meal. What made the situation worse was the complete lack of attentiveness. The waitress never returned to check on us after taking our order, and her overall demeanor was rude and dismissive. This level of service is unacceptable. I left feeling frustrated, ignored, and very dissatisfied. read more

Honestly done with this Buffalo Wild Wings, it's not the first time we've came and have gotten ignored. They always take long to take our order and sit us where waiters don't even come around. Today I came in to redeem point that we're going to expire and the waiter clicked "refund points" on my phone, and guess what? They didn't even take off the wings off the tab and we still had to pay even though it was her mistake. The problem isn't even paying but the fact that my points were going to expire and she did that without asking me to touch my phone first. read more

Ordered at 5:50. Said it would be ready for pickup at 6:30. Wife did not leave with our food until 7:09. Was told that they only had one fryer. Why were my Cheese bites were burnt and inedible. Nobody here can get anything right. Last time we ate in the waitress messed up 3 times and barely would accept two. Corporate needs to fix this place! read more

We live so close it was such a bummer to see this so poorly run and slow. Really hoping they sell the joint and replace it with a place that cares. It's too bad cause they still have the TVs to make it a great sports bar. read more

Durham BWW was out of food items on menu and found out upon arrival at the restaurant. An online order was placed for a reason however had to wait even longer. When out of items good customer service is making the customer aware so that the customer can decide what changes are needed prior to arrival. POOR customer service. Manager is RUDE and needs more training on how to handle situations as such. read more

This place is terrible. Rude works, unprofessional manager. This is sad. Do better because you dealing with "food" and tbh I don't trust these people at all. Order 2 hours late. read more

We ordered "Ultimate Nachos" (were anything but ultimate) and Onion Rings. We've been to many local restaurants and bars and I would have to rate these Nachos as the absolute worst! Very few chips, soupy cheese sauce and zero taste. If you love Nachos skip this place and head to Tobacco Road Cafe or anywhere else. Theses Nachos were simply the worst! read more

Staff was friendly, which I appreciated, but their food was terrible, and they got our order only half-right. My wife and I got wings with sauce on them, except there was barely any sauce, they were basically dry. we realized this after she got home with our pickup order, so I had to go back in-person to let them know. Had to sit there waiting for my corrected order, no offer for discount or anything nice to make up for the wasted time. Just paid way too much money for bad food, it's a shame because I love bdubs nationally but this shop is abysmally bad. read more

The service was awesome. Our server Allison was great, friendly & timely. With that being said, the food was terrible! The Appetizer chips & dip was not good. The guacamole tasted like 10 limes were squeezed in it. The salsa seemed like it had marinara at the bottom w/ Pico de Gallo on top & the queso cheese was watery runny. Then the wings...they were soggy & drenched with a large amount of sauce. Not your traditional wings at all. $65 (w/ tip) later for lunch, we are left terribly disappointed. read more

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Absolutely the worst BBW I've ever stepped into!!!! Service sucked unfriendly bartender wait time was completely shit 2 people at the bar on a ufc fight night. Turned costumers away and all they wanted was a drink!! Place was trash an d supposedly 4/5 managers on vaca same time good job idiots with that scheduling you should be fired!! I'm a big fan of BWW but this ws completely unacceptable!! Get your shit together people!! read more

Came in at 6:50 PM ordered at around 7:10 PM and didn't get our food til 8:25 PM. Server never came to check on us we had to ask the hostess to refill our drinks. The food itself was pretty good but the appetite was already lost by the time the food came. And when it was time to pay we had to wait for the waitress and AGAIN it took 25 minutes just to pay. Overall a really bad experience probably will never go to a Buffalo Wild Wings again. read more

The restaurant was in violation of 17 standards. Violations included an employee who stepped away from the prep area and rubbed gloved hands on his pants, a lot of flies and gnats throughout the kitchen and excessive black buildup on the walls in the chicken cooler, above the back door and dump sink area. The restaurant previously scored 93% in March 2025 and 96% in November 2024. read more

If this place had one big flaw, (other then the prices), it would be the serving size for the cauliflower wings. A large $20+ order got me 12 popcorn sized wings. I ate them slowly and was still done and still starving in less then five minutes. The large box they came in was mostly empty. (I wish I had remembered to take a picture.) They were very, very tasty! I loved every single bight, but just can't afford to pay that kind of money often, when I'm going to get something a small child could finish off in one setting. I am afraid to ask what the regular size looks like. I also ordered potato wedges with cheese. By the time I opened them at work, they were a cold brick. (I only work 15 minutes away.) I ended up putting them in the fridge and air frying them at home the next day. They were pretty good! read more

Takes like 2 hours to get your food. The wait staff does not give you napkin's refill water. People smoke cigarettes outside.

Ordered online and waited over 30 minutes after the time it was suppose to be ready, hostess was nice but staff gave more dirty looks than anything. Nobody asked if we needed help or if we'd been taken care of and our food took double the amount of time they had said it would online. read more

I'll be honest, Buffalo Wild Wings is never my go to spot even though it's the closest restaurant to my house around Southpoint Mall. The food is average. The service is pretty inconsistent but not terrible. The floors were particularly sticky leading back to the bar. I only go when someone else makes the choice. read more

Buffalo Wild Wings - Cobb salad - Chicken Wings Near Me - Durham, North Carolina

I have had better service at a buffet than here. Table of 3. Ordered one salad and asked for it before the main course. 15 minutes later it came with the food. Had to ask for silverware and napkins after the food was dropped off and the server left too quickly. Ordered 15 wings, was rung up for 20. Wings, both boneless and bone in were very dry. Had to ask for refills with food still on the table. Server looked like he just woke up, wearing sagging sweats and a disheveled shirt. Bathroom stunk and the counter/cabinet is falling apart. Seats are old and wore out. Despite all this, left a 20% tip and the server sucked his teeth at it when he saw it. read more

Reheated old disgusting - don't do it to yourself. Fries taste like old moving boxes. read more

Buffalo Wild Wings - Fries that taste like old shoes - Chicken Wings Near Me - Durham, North Carolina

I probably wouldn't go back! I loved the service here. Our server was so nice to me. I really liked her. However, I felt like the restaurant was kind of understaffed. Everyone was really busy and things moved kind of slowly. Ambiance is fun! I liked the playlists of music in particular. However, I didn't really like the food that much. Some of the sauces were kind of gross to me. The lemon pepper tasted really fake. Everything was sooo salty. This was probably one of the saltiest restaurants I've ever been to. And all the BBQ flavors are indistinguishable from each other. I'd love to taste more fresh flavors. Also, the boneless wings seem like they are just frozen chicken tenders that I could buy at the grocery store. read more

Buffalo Wild Wings - French Fries - Chicken Wings Near Me - Durham, North Carolina

Waiter was great. Ordered a fifteen count of wings but only got ten and had to ask for my other five. Appetizer came out with my food instead of before. The food was as cold as the carrots and celery that came with the wings. Wings were also small and hard to chew. read more

Smells horrible, there is nobody to greet you at the door half the time, employees just walk by you and don't even greet you or let you know someone will be with you soon. read more

Totally sucks. Bad food!!!! Way overpriced. Not good to eat. Highly recommend skipping this place

If I could put no stars I would. Not only is the food that we order regularly late but the staff is also very rude. Tonight we decided to order and again the order was incorrect. We will no longer be going here. The service and food just aren't worth it. read more

On the way back to Winston Salem from the PNC Arena after watching a hockey game we decided to stop and eat here. We looked on Yelp and saw that it was conveniently off the I-40 and was open. We walked in and saw o. The door that they would be closing at 10:00pm, it was 9:26. The person I assumed was the hostess walked up and asked how many....5....and if it was take out or dine in. Once we said dine in she said, oh I'm sorry but we are closing in a few minutes. We left with no meal and upset at how a restaurant would turn customers away 35 minutes before closing. If you close at 10, then serve food till then, if not then close earlier and lock the doors. Thank God I don't live around here! read more

Buffalo Wild Wings - View from parking lot - Chicken Wings Near Me - Durham, North Carolina

Me and my boyfriend came in today for a late night craving. keep in mind there's a lot of available tables for us to sit and they tell us to sit all the way in the back. Not only that, our food took long, got no napkins, server kept ignoring us, additionally they gave us the 2 small tiny celery, and 3 carrots. We had ordered a 12ct and normally when I come with my family they give good portions. This is why "Teens don't tip" because yall expect us to tip when yall give bad service. Other than that, I would leave a good tip if they gave good customer service. read more

Consistent and delicious across locations as I've tried BWW in 3 different cities and multiple locations in those cities in the last year. Wings are always pricey anywhere and I've had better hence the 4 stars, but they do offer B1G1 free on Tuesday (for the bone-in) which is when I usually place my orders. I order them to go so can't comment on the service inside, but the hostess that provided me service was very kind and even gave me some extra celery and carrots and dipping sauces since they were out of a sauce I had requested. read more

Buffalo Wild Wings - Wings with all the sauces on the side - Chicken Wings Near Me - Durham, North Carolina

The worst BWW's I ever came to. Horrible service, food was cold and over cooked tots. Trash dont come here

It's a surprisingly large place. After I got past all the grumps waiting for pick-up by the door, I saw a sign saying "seat yourself" so I asked a waitress what about over yonder and she said yeah, anywhere you want! (meanwhile I saw some staff get Panera delivered for their dinner! -- well one can't live on wings alone) The staff was very pleasant to me. They have a good cheap beer, and good tater tots as a side. For the wings, I'm not so sure. The classic buffalo sauce was nicely flavorful and spicy and I still smell it on my fingers as I type this. But the chicken was not as tender as I would hope. Nor is it at all floured/fried. So I'm not that enticed to go back. read more

Buffalo Wild Wings - Original Buffalo sauce, tater tots, and nicely priced beer - Chicken Wings Near Me - Durham, North Carolina

We had the worst service. 3 people and food came out all different times. But the time the first order was out and we got the waitress back to get silverware the food was cold. Never got a knife to cut the chicken up with. They made a 3 year old wait 20 more minutes for some premade Mac and cheese. Drinks ran out. read more

The wings were literally dry as a bone. Totally overcooked. Very disappointing. The only good thing was the sauce. Save your money!

We got this delivered to us to a nearby hotel. We got wings in a spicy dry rub & Asian Zing, onion rings, cheese fries, & a cheeseburger kids meal. The wings were over cooked and dry. Even the Asian Zing ones were dry. They definitely could've used more sauce. The food was not hot (which I didn't totally expect), but I did expect it to be warm. It was cold. I will never use a delivery service again. Hopefully, the next time will be a better experience. read more

Buffalo Wild Wings - a box of buffalo wings - Chicken Wings Near Me - Durham, North Carolina

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Me and my boyfriend tried to call 3x to place a pick up order, the phone was ignored all 3x. Mind you this is an hour and a half before close. Drove up (I'm already irritated at this point) to the store and no one was at the front, some patrons drinking at the bar. I approached the bartender and asked was this where Togo orders were placed, she said no they take orders at the front (I'm assuming the ghost that i didn't see). So i go looking for the person and am told they are no longer taking orders. I will NEVER return to this wild wings. You have lost a wing loving patron! I didn't ask ANY of yall to put your application in nor to accept the job. That was yalls doing. Don't wanna work during full operating hours, I suggest you find employment elsewhere. This is all coming from someone who has been GM in the food and beverage industry. Unacceptable! read more

simple minded mfs dnt listen to directions. Order my food and it was all wrong. They too worried about closing smh, if you don't want that job you pass a thousand places everyday‼‼‼ read more

I placed an order of 50 boneless wings and a party side of wedges for a party early in the morning to pick up in the evening. When I picked up the food the order was all traditional and no wedges. To which I was met with arguing when I called to tell them it was wrong. I was told it was my fault they messed up my order and I was in the wrong... because they input it incorrectly? Not only that, but when I came to pick up my new wings they were also wrong! ‍ completely unsauced. All 50. (Not what I ordered) read more

So I ordered my food through Grubhub, but the mistakes on my order clearly had very little to do with them. If you look at the pictures, you'll notice there are jalapenos on my nachos. Which I'm allergic to. I could smell them and felt like my throat was closing. Next, there was no blue cheese dressing and no marinara. Dry wings and dry mozzarella sticks. If they had been hot I may have been able to eat them anyway, but they weren't. The only thing that was right was the celery and carrots and wings that weren't mine to eat. I'm seriously disappointed. Oh and one of the ranch dressings spilled inside the bag. Great job. I won't be back anytime soon. Oh and there was a burnt crumpled up object in my food too. Gag. See photo. I should have gotten a refund on the whole order. read more

I genuinely give this place a 2/5 because of how slow and terrible the service was. The only highlight of my night was the lovely manager that helped me and my family out because of the very slow worker working. (Plus she misgendered me) read more

** For reference there were plenty empty tables, so it wasn't busy at all.** I'm an understanding person but when Ive been waiting 20 minutes AFTER MY ENTIRE table has gotten their food, I'm not so understanding anymore. (Let me just say this is not towards our waiter.) I asked to speak to a manager and she had an entitled demeanor when I told her I still had yet to receive my food and everyone I was with was basically done eating. She asked what I ordered & she would get it fixed.(dismissing the long wait.) After another 10 minutes an employee comes to hand me my bill to which I stated " I haven't even gotten my food and you're already giving me the check?" (Still trying to keep my cool) He responds with extreme sassy attitude "I was just told to bring this to you" to which I responded " I've been waiting over 30 minutes for my food." He asked what I ordered & I told him my order for the third time. He comes back (ANOTHER 10 minutes later) and hands me a bag with a burger in it. I asked "where are my fries?" At this point I have an attitude from the amount of frustration I had. He answers sarcastically "did you tell me you wanted fries?" I told him, holding up the menu that was still in my possession, "my order comes with fries does it not? I want to speak to the manager again" and of course HE IS A MANAGER. Not once did he address himself as a manager. But made it very clear that no one told him my order came with fries. The management is UNPROFESSIONAL, DOWN RIGHT DISGUSTING !! NEVER AGAIN. read more

Called the night before a UFC PPV and was told to arrive before the prelims, as it will get packed. Was also told by a man up front when we arrived that it'd be on "all of the televisions." Come fight time, Louisville vs. Pitt was on the big screen. I asked if they could change it to UFC since they said it would be on. Was told by the manager and staff that the TVs are "pre-programmed" and we'd have to wait for the channel to change on its own. They managed to get the channel changed two fights in 30 minutes later. Then, the big screens were switched to the NBA All Star media coverage and interviews of Adam Silver. Could overhear others complaining about what happened to the fights. Tried being patient because I recognized they were understaffed and servers were handling many tables. Fifteen minutes later, the channel was changed back to UFC. Wings and fries come out. Fries are an absurdly small portion than what I remember years ago. Server is kind and did a great job considering how many people she was serving. UFC prelims begin, but channel is stuck on the big screen and says something like "Thanks for Watching DirecTV" for nearly 15 minutes. Meanwhile, a small TV in the opposite corner of the room is playing the fights. I ask if they could change it to the same channel that's showing UFC since nothing is being played on the big screen. I was told "it's pre-programmed. That's what my manager told me". I walk away, unsure of how nobody has control over their televisions at a sports bar and restaurant. Five minutes later, no change. Guy sitting at the table next to us was begging his servers to put on a college baseball game of Grand Canyon vs. USC. He started getting heated when they told him the same things that were said to me, and begun shouting at his server from a distance. They changed the channel for him right away. Seeing the disorganization and inability to change a channel, we decide to leave. Please don't advertise that you're showing events if you can't - or don't know how to - change the channel, respectfully. read more