The buffalo chicken wrap with potato wedges is so good. The service is okay sometimes slow. But the atmosphere is good.

This was my first time and last time there. It took more than 20 minutes to get the attention of a server and the place was not busy at that time. The Buffalo wings were mediocre. They serve the food on metal plates with plastic over it. Very unappealing . I thought the price was very high for what you got. There were over 35 television sets all on at the same time. Fortunately, the sounds were off on most, but the noise was loud from other sources. read more

Wings were not hot- at all. More like room temperature. Burger also wasn't hot. Neither were the fries. You have a runner for food. Everything can't come out a room temperature. Poor food delivery and management coming out of the kitchen. Poor location. For food quality it's the worst location I've been to. Won't be back read more

Why offer a blackbean Burger and make the whole patty Black burnt? I literally could only have the tomato slice and 2 slices of pickles. read more

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So, I came here, and I go to a lot of BWs, I ordered the sampler, it came out with all legs and one wing, I asked about that as this never happened before, I asked to talk to a manager because he said I had to ask for what I wanted. He came over and I said I've never had to say I wanted more flats. He said I did with kind of an attitude. I said in all my years , they come out pretty even if legs n flats with maybe 1-2 difference. Now, on top of that, they were pretty dry and not the best. I go to a lot of bws when I travel, this was maybe one of the worst. Bad wrap for bws... read more

Walked in and waited to pickup my order standing at the counter. After about 10 mins or so another guy walks in and stands infront of the counter too. Instead of asking who was waiting first the person behind the counter helps him first. read more

we go here at least once a week, Usually Friday wind down after long week. We like our regular server and have become regulas. We dont even need to order our usual drinks, they are already being made as soon as we arrive. That being said, the location we go to has significantly deteriorated, the cleanliness is not up to standard, the bathrooms are never clean , and we have commented about it to our regular server, and is made aware. I think management should step it up a bit to make the proper changes to improve. My next main issue is the menu changes. They used to have a very good "hand Breaded" chicken sandwich that was consistanly great, but in last month they have changed their menu and taken away the hand breaded sandwich and replaced it with a frozen chicken patty ( think Tyson ) or McDonalds .. It is not good at all.. Whoever made that decision should be made aware of the terrible quality of that sandwich is, before it tarnishes the brand. If you are a chicken restraunt, you should have the best quality chicken sandwich . read more

Anytime I get to go to B-Dubs I consider it a good day. This particular location has done us right more often than they haven't over the years and they were good on this occasion. We started with one our favourite appetizers from anywhere and that's their Cheese Curds. They are absolutely top notch and when you dip them into the Southwest Ranch sauce it really is magic. As for my main course I got my usual 15 Wild Wings extra wet and a large order of onion rings. If BWW has a problem it's that sometimes they overcook the wings and dry them out but on this occasion they were perfect. The wild sauce was tickling all of my taste buds and there was plenty of sauce and perfectly cooked wings. BWW also continues to have the best onion rings on the planet and of course the southwest ranch sauce makes a reappearance here as well. My wife thoroughly enjoyed her burger as well so yay for that. The service was great this time and the restaurant was clean. This was a fantastic lunch and BWW continues to be among my favourite restaurants. read more

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Currently at Buffalo wild wings. They have the air conditioner on blowing so hard our napkins have to be held down with our silverware. I asked for the manager and she told me the cooks were hot and she wasn't going to turn it down. We are going to another restaurant after we eat our appetizer. read more

Buffalo Wild Wings - Cheese curds - Sports Bars Near Me - Florence, Kentucky

A decent location with the food still being hot once I got back home. The inside is small and the parking lot isn't great. Still, the employees were helpful when I arrived. read more

Buffalo Wild Wings - Potato Wedges Boneless Wings - Sports Bars Near Me - Florence, Kentucky

Great place to watch the games, eat good food and hangout with friends. You are immediately greeted when entering by friendly staff, aroma of food and the excitement of many different sports games on giant TVs. The service is friendly and fast. The food was hot, accurate and delicious. I enjoy the welcoming feel that you can hang out and watch the games without being rushed out the door. We had a blast! read more

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Wonderful servers and take out staff. All you can eat apps is a great deal and BOGO offers. Great App too!

I have no complaints whatsoever, everything has been delicious the years we've been coming here! The waitress in the bar area is the bomb!! She is on top of everything and remembers what you order everytime you come! Her name is Crystal and she is AMAZING!! She works her butt off and she is the only waitress I want serving me!! The others aren't bad, Crystal is just the best!! We love you Crystal and thank you!! read more

Some of the best service we've had in a long time at a restaurant! Emily was awesome! Food came quick, drinks stayed filled! Overall a good experience!! If anything ask for Emily's section! read more

First, phone orders are no longer accepted. You must order online. Second, the online ordering is very difficult to navigate and many of the items on the paper menu in the restaurant cannot be ordered online. So I went into the restaurant to place an order and wait. The waiting time was very short (a plus!) and staff was pleasant. However, we ordered the boneless wings which were a BOGO special on Thursday. They were AWFUL. Overcooked, over breaded and over sauced. The Caesar side salad was blah. The onion rings were good, but for $5.99 we got very few. Will never get the boneless wings or side salad again. And they need to make their online ordering user friendly. It isn't. read more

shout out to the man working in the front tonight he had dreads and the glasses on. He definitely understood the assignment and provided great customer service Holly too. She was wonderful. - morgan read more

STAY AWAY!! Place has gone down hill big time. Wasn't busy and waited 15 minutes to get someone to take our order. Then the waitress never came back to check on us one time. My son ordered boneless wings and they never came out. Went to other staff "waitress would never stop by" and finally got them.... To go because everyone had ate their meals by the time they were made!! Horrible management and service. Based on the reviews I'm seeing here I can't understand why corporate hasn't came in here. read more

Do not waste your time visiting this location and participating in their rewards program. I had approximately 10,000 reward points and placed an order through the app for pickup. I called the store to make sure my order went through before I picked it up. It did not. The first person I spoke with tried to help me with placing the order using my points but she could not figure it out. She had the manager take the call and she (the Manager) told me there was nothing she could do and "I cannot give you $83.00 worth of food for free". Well that's what your reward program is all about. The took all my points and gave me an email address to request them back. This took place on November 27th. I sent the email and still have not heard back from anyone. Do not waste your money and time with this location!! read more

Our takeout order today included 2 orders of hand breaded chicken tenders for $13.00 each. What we received were 2 orders of tiny pieces of chicken with some breading on them. Not only were they too small and lacked "Hand Breading" they were also well over cooked. I am not normally this harsh but they should be embarrassed to send this out there door. I would not recommend this place. read more

Buffalo Wild Wings - Sports Bars Near Me - Florence, Kentucky

Excellent service, amazing wings, delicious food and lots of televisions! Conveniently located In Florence Y'all! Their buy one get one free traditional wings on Tuesdays is an excellent deal! We bought 60 wings for the price of 30! You can also select 3 to 4 different sauces. Our family favorite is their medium wings with blue cheese and celery! Another favorite is the spicy garlic wings with blue cheese! There were so many tasty sounding wing sauce options that we wanted to try so we are already looking forward to our next visit! They also have some limited time only sauces! The wings were cooked perfectly and they had the perfect amount of sauce on them! The kids mac and cheese and fries definitely were a hit with Maverick! The boneless wings are also amazing! read more

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Only one star because no star wasn't an option Working in the area and have tried this place a couple times, wasn't going to go back but wanted to watch certain games. Same two working the bar as last visit and same results. One runs her butt off and the other is on her phone leaning against the bar.(empty bar) I get the one leaning against the bar. Let's face it, the food is below average, the beer is cold, but people want to see games they can't see otherwise, when you get asked to put a game on, and no one else in the bar is watching any tv, put it on, or explain why you didn't! Asked twice, "yup" both times. Finished two beers and 15 wings, no game! Place could use a major cleaning too! Thank goodness Your competitor had the game on up the street. read more

I have to stop coming in here for lunch the food always cold even though I ordered my food at the restaurant and the portion size are not only cold but small I can actually count how many wedges are in my box it's so disappointing you spend perfect money but the product is never even nearly perfect one lost customer won't change anything though.Sad read more

Servers were very slow to bring a very simple order. There eere hardly any customers. Our appitzer wss not btought before the meal.The buffalo wings hsd no heat (medium). Wrong sauce on wings. read more

everything we got on our $66 ticket was dry and crusty and tasted nasty except the pretzel knots for sure won't be back

I travel allot for work and do find myself at allot of Buffalo Wild Wings. The food is consistent and there's always a game and cold beer. In my personal life, I do try and take my family but the wife is not always impressed. Service can be a challenge when you're not at the bar. But.... This location was exceptional. My wife even took it upon herself to talk to the manager about how good the service was. No issues at all with the food either, it was very tasty and hot. read more

This is ridiculous, I ordered online and specifically asked for extra sauce on my wings and extra fried fried pickles. OFCOURSE NOT! Instead I'm handed half skimped sauced wings & uncooked fried pickles. I asked for extra sauce boneless wings not bone dry chicken nuggets, it was so nasty & cold. Thankfully my air fryer saved some pickles. I hate wasting food, but trash was served to me tonight! No attention to a customer's want with their food which they are spending money on! WILL NOT RETURN read more

Buffalo Wild Wings - Asian Zing Boneless Wings....LITTLE TO NO SAUCE - Sports Bars Near Me - Florence, Kentucky

My Burger & fries were cold...4 orders given at the same time. One order was delivered 8 minutes later, her hamburger & Fries were hot! Kitchen help wearing masks down on their chins, servers mask falling down under nose!! CHIPS were too salty, stale and greasy. NEVER COMING BACK TO THIS LOCATION. FT. WRIGHT location IS GREAT! read more

sat at the bar, only one at the bar and got a drink pretty quick which was awesome cause I wouldn't see a bartender or waitress for over 15 minutes. poor service read more

Wings were lukewarm when they arrived. One of my friends didn't even receive his food until we were finished eating. Tables were sticky & menus were dirty. Server wasn't very attentive even though they were busy; I work in the restaurant industry & would never expect service this bad no matter how busy. Save your money & time. read more

Another chance for BWW another lousy service. The short blond manager was more concerned with comping her relatives than walking around and making sure customers are happy. She might want to get off her phone and maybe manage sitting here for 40 minutes still no food. Over priced poor management I'm done. Still no improvement. I've seen soup kitchens with better ratings. Let me introduce a new term to the owners Chapter 7 read more

We came here on Saturday January 4th about 8pm. So... two stars because the wings were hot and fresh. We sat in the bar area (not the bar itself). Our server quickly waited on us, but then spent the rest of her time behind us, at another high top, watching the football game, and on her cell phone. We had to get our own napkins. There were no drink refills. No service at all, and she sat literally 5 feet away. We asked another server for our check, because when we waved over to our server, she actually walked away to the back. The other server checked us out, and told us our server was having "kid problems "... Customer service very poor! read more

This place has gone downhill in recent months, beer cooler broke, cold wings delivered, waitress with a major attitude when asked for some napkins. Not good! read more

when creating the online order, it charges your card then says sorry we aren't able to take your order and your card will be refunded up to 3-5 days. I've been on hold for 13 minutes now to discuss and yet to have anyone pick up. read more

Morgan was amazing, great food/amazing service! Very pleasant dining experience, employees were polite and friendly.

They were out of chicken and hamburgers. How is your name Buffalo Wild Wings and you don't even have wings, I don't get it. Do better bdubs.

I usually order TOGO from this Bdubs a few times a month and I work in the restaurant business & im a Togo person as well ! Usually every order is wrong or I'm missing something I always go back in cause I don't want a credit or anything I give them a chance to fix it but this place has gone down hill and food is extremely cold and customer service is not always friendly ... Go to fort Wright Bdubs read more

Buffalo Wild Wings - We ordered a sampler appetizer and the Nachos looked like this ): - Sports Bars Near Me - Florence, Kentucky

Don't go to this place if you don't want to be around obnoxious people. Seriously there were 3 guys at the bar singing to the music very loudly and the bartender even joined in. They don't uphold the mask mandate and the bathrooms were disgusting. Got our food rather quickly and the staff was nice or else this would only be 1 star read more

Since it was super late and my girlfriend and I didn't have a lot of options. We choose to go here, because we just weren't feeling Waffle house. We walk in to a pretty full restaurant that was almost empty by the time we got our food. We got seated in the bar area and ordered some drinks. Our server was nice, but he was also busy, trying to serve a bar, but also SERVE an entire half of the restaurant. All the other employees are just standing around, laughing, having a good ole time doing everything but working. After we placed our order we waited 45 minutes for our food, which was ridiculous considering there was hardly anyone in the restaurant and we just ordered a couple burgers. When we finally got our food my girlfriends order was wrong. She got a totally different burger than what she had asked for and when we started eating it, it didn't get any better. Burgers and fries were cold, because they had been sitting in the window for way too long, while our server was messing around behind the bar and with his friends. THEN the server brings out a refill to the table and theres something disgusting floating on top of the glass. (See attached photo) Thankfully after mentioning our concerns to the server he took my girlfriends burger off the check. We both ended up getting sick shortly after as well. Disgusting and terrible customer service; won't be back and honestly just has ruined BWW for me. read more

Buffalo Wild Wings - Sports Bars Near Me - Florence, Kentucky

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Food is about average/ok- service is always abysmal. Doesn't matter if you order ahead or if you just walk up- you will wait. No exceptions. Leave yourself 30 mins buffer as a minimum. read more

Went in to get carry out coke was charged $4.54 for a to go coke that was smaller than the size of a pop can worker charged me 99 cent fee for "carry out fee" don't recommend this plaace or his shitty attitude read more