Went in to get carry out coke was charged $4.54 for a to go coke that was smaller than the size of a pop can worker charged me 99 cent fee for "carry out fee" don't recommend this plaace or his shitty attitude read more

40 minutes plus...just to get an order of wings and wedges. It's not even crowded in here. Most of the employees are standing around talking. It's been 40 minutes,and I still have not recieved my food. This is ridiculous!!! They are all literally standing at the greeting station chatting like they are at a mixer. !!!Never again!!!! read more

I was in town for work and wanted to watch the Monday night football game. Overall the restaurant was not very clean. I sat at the bar, the counter was sticky filthy mess. Bartender was nowhere to be found for about 7-8 minutes. Other servers loudly discussing customers and tips etc.. overall not the best experience read more

I'd give zero stars if I could. I should also preface this by saying that I never do reviews but I felt obligated to leave one so as to warn anyone else of the potential dangers of eating at this establishment. My family and I went to this location (Florence,Ky) this past Friday night and I've been sick to my stomach ever since. I've never gotten so violently ill from eating somewhere before. I was never a real big fan of Buffalo Wild Wings before this but now I'm definitely never going back. Remember, you've been warned. read more

Ordered 60 traditional wings online. Got them home and there was zero sauce on them. I had to scramble to find some sauce in the fridge to put on the wings for 7 hungry people. Not cool. I reached out and all I got was "thanks for the feedback". read more

Buffalo Wild Wings - Wings with no sauce. - Sports Bars Near Me - Florence, Kentucky

What a fuckIn shit show. Two hours before the game. Not really that busy. Took 10 minutes to get me a beer. I ordered wings. They wouldn't modify them at all. I just wanted them crispy. Nope. So instead of going somewhere else I decided to stay heRe. It'll reflect in their tip. read more

Ordered my wings extra wet.... they were beyond dry. every time I go there, it seems like sauce is optional.

Service was great. The food was horrible. NFL playoffs, dine in at the bar and the wings were cold and the buffalo chips were under cooked and raw. Will not eat here again. read more

Went with my family of 4. Waited 20 min to be seated. Went and asked several people to sit us. There was literally 10 booths/tables open for us to sit. We overheard one of the waitresses say the manager won't let us sit anyone due to the kitchen being backed up. As we were walking out they ran over to sit us but by that time the damage was done. Shouldn't have to ask 3+ times to be sit with plenty of tables open. I understand not having many people in the kitchen but you are able to sit people and get them drinks. Walked over to the 859 Bar and Grill they got our service instead! Oh and had perfect service. read more

Went with my family. I ordered the wings. They came and I started eating them. Since they were covered in hot sauce, I didn't really notice this at first. One of the wings did not look right. As I picked it up, I noticed there were feathers still on it. I don't mean a little tiny one either. This was several with they feather bones still in them. The feathers were covered in hot sauce as well. Gross! How did a cook possibly miss this? They had to have cooked it and then put the hot sauce on it. Needless to say, I was finished eating right there and slightly nauseated. This best part was after I showed the server the feathers, she didn't seem too concerned. She only asked me "What would you like me to do"? Well, maybe offer to replace the wings (which I would certainly decline). Offer to remove at least my meal from the bill? Nothing. I just said never mind and waited for my family to finish. I am sure the board of health would not look favorably on this. Yuck! I have never been back and don't intend to go - ever. And I like wings. Not here. read more

Let me start off with, the bartender Travis at the BWWs in Florence Kentucky was phenomenal. To me it looked like he had just started his shift and spent the first hour cleaning up dishes, glasses, trash and wiping down the bar counters. He kept his composure while doing something I'm pretty sure should have been done by the girl hanging out around the register trying to clock in/out just running their mouths and on their phones. At one point there was a patron behind the bar talking to some waitresses. I have been to several BWWs in Kansas City, Columbus, Akron, and Iowa. So I feel I can make a objective review in comparing the restaurants. I also know it has been bought out, and all BWWs are being redone. This is by far the DIRTIEST places I have ever been in. We sat down at the bar and the counter was sticky, dirty dishes piled up in corners along with about 100 glasses waiting to be washed, I even made a comment to Travis that I was surprised he had any clean glasses to pour a beer in. Our first mistake was staying. We ordered beers and appetizers along with burger and Philly cheese wrap. The food was cold and dry and took forever to come out, but, the highlight of the night was using the woman's restroom. I cannot understand why this place is so dirty, I came out and told my husband that we would NEVER be back to this BWWs.. I came home and started reading the reviews, seems like this has been happening for a while at this location. You really need to get some management in there that knows how to manage. I personally would have given this restaurant a minus 5 but was unable too. read more

What a disaster this place is. I came on a Friday around 630p, sat at the bar and ordered food. The place was not busy and I was told the food would take an HOUR! I had my Blazin points for free food so that was the only reason I stayed and waited. But if not I would have been LONG gone. How can a GM let this place operate like this? Hire more kitchen staff, have a training, get it together! If not shut this place down! read more

The service is always freaking terrible. Bartenders too busy on their cell phone and with their "regulars" to take care of anyone. Bartender actually wouldn't put tv on my game because "her" game was on the big tv. Gave me the small one?! Really? read more

The waitresses were more interested in taking selfies than serving food today. Seated immediately then waiting for the selfie queen to come over and ask us what we wanted to drink... after 15 minutes of waiting. read more

Just terrible! Met my husband here with our baby and young daughter for a meal and it was FREEZING. My baby was ice cubes , even after covering her up and holding her. The server said the manager WILL NOT allow us to touch the thermostat, ok .... offer to move us ? The cold ice air was blowing on our table so we move ourselves and didn't even finish our drinks or meal because it was so cold . read more

We arrived at a time when there were hardly any customers; we were seated immediately and our food and drink order was taken; so far so good. We got our drinks and then it was all downhill from there. We had ordered wings, boneless, medium size, 1/2 medium buffalo, 1/2 honey bbq with ranch, carrots and celery. 35 minutes later, we finally saw our waitress again when she quickly delivered our very dry, bone-in wings, no ranch, no rabbit food. I didn't want to eat mine because they were so dry but after another 10 minutes of no sighting of our waitress, I went ahead and ate my wings. She finally showed up and we asked for the check. Time to get out of there and get some dinner. read more

Nice, clean location. Quiet Tuesday. Had 8 boneless wing special and cheese curds. Vert tasty. Beer nice and cold. Good service response. Overall a pleasant dinner on the road. read more

Really slow, we came in and had to wait a while for even a waiter to come up to us. Didn't offer any sides with our boneless chicken. Just over all not a pleasant time. read more

We were there at almost 11 pm on a Thursday night - hardly anyone in the restaurant but it still took the hostess 10 minutes to find us a seat in the mostly empty room. After sitting, we waited 15 minutes and no-one came by to even offer to take our drink order. The place was dirty - tons of dishes stacked on the tables. Sadly disappointed because we wanted wings. read more

Unable to leave the office today we ordered online. I ordered a salad with no onions and ranch and some coworkers ordered salads as well. When the food arrived not only were onions on my salad we got no dressing. Since our meals were kind of ruined I called and the girl that answered the phone was extremely rude and offered nothing for the ruined meals or a solution to get is all the missing dressings. $11 bucks for not so fresh lettuce and no dressing may be the worst money I ever spent. read more

I ordered a to go order of wings and fries, and I do regret it, The girl who answered the phone was very rude. When I arrived, I couldn't get sevice at the counter for 10 minutes. When they rang up my bill, she asked how much of a tip, a tip for a carry out.... The food must have been sitting for a while, fries were cold and wings were hard. read more

Placed a to go order. Asked for extra sauce and paid for it. Checked order and the sauce was not given. Called to ask and was put on hold saying a manager would pick up. Never happened. Quaker Stake is a better deal. These guys are take the money and run. read more

this has to be a joke. 12 boneless wings, extra wet. BRING BACK THE OLD ONES. also, why set up tables to social distance from customers when there's 12 staff members arm to arm behind the counter touching money, food, phones, brooms, etc.? i will take my money to a different location. read more

Buffalo Wild Wings - Sports Bars Near Me - Florence, Kentucky

The other reviews say it all. The employees are more involved with their phones or their friends, who happen to be yelling f&@! Over and over. Beer served in a dirty glass. To be honest I quit coming here for about a year thought it would change. NOPE. read more

New management needed Employees on the phone at the service counter can't be bothered to take my order. Food was sitting in the in the pick up area the whole time I was there, someone's food obviously getting cold. Wait staff goofing off more interested in socializing than what they were hired for. The service counter was filthy. I would rather they clean the counter than share their sob story sad sack life with me. read more

Five strikes and you're out!! Wouldn't have tried so many times if I didn't love their Teriyaki boneless wings (flavoring). Have tried talking to managers before and after placing pickup orders asking for wings to be completely covered in sauce - something they referred to as wet. All cooks and managers acknowledge that they understand you but are incapable of accomplishing this!! This leaves you explaining what covered completely with sauce looks like to the bewildered young staff, returning the cooling wings to the kitchen who applies minimal cold sauce and returns your wings at near room temperature. Have recounted this story multiple times two managers at both this and the Fort Wright location detailing that I would like the wings to be completely covered or wet when they are fresh and hot. Five of five managers listened, said the order would be ready, and failed to cover the wings completely. All five were not present and when called only offered to have more (cold) sauce applied. This isn't one manager folks. You have to go elsewhere if you want what BWW calls "wet". The employees CAN NOT understand these words, not in this accurate review, not on the phone beforehand or in person. Come to think of it, what else do they overlook involving food preparation. ... Yikes! Dunno, only loved their teriyaki wings. P.S. Try it yourself if your already ordering. None of your wings will be covered with sauce, only partially. read more

This is the worst sports bar in the Florence, KY area! Me and my family came in for lunch on a Sunday afternoon, just after 1pm. Being a sports bar, you would think the staff would be on their A-game, knowing they would inevitably be busy with a Sunday NFL crowd. We were seated at a dirty table, and after about 10 min of waiting for our server, I asked for something to clean the table. She said she would "be right back," only to leave us waiting another 10 minutes, and watched her re-stock the drink station with cups before she ever returned. When she came back for our drink order, we immediately ordered our meals. We waited 40 minutes for our food, and when it finally arrived, of course, my meal was missing. Upon the second appearance of our server, I asked how long until my food would be out, and she asked me to remind her what I had ordered. My Southern Chicken sandwich came out 10 minutes after everyone else's food, topped with a cold piece of cheese and accompanied by potato wedges and cheese that had clearly sat in the service window while my mess of a sandwich was slapped together. The (assumed) manager who dropped off my food didn't offer an apology or compensation for the inconvenience. I needed a knife, so I stopped another waiter (as did many other guests at nearby tables). He was serving a 10-top, and was the only waiter anyone saw on a frequent basis. I hated stopping him with my request, but by this point I was starving and mad, and had no idea when I'd see our server again. In addition to the disappointing food and mediocre service, the vibe of the entire place lacked professionalism. With the exception of the one male server in our seating area, the rest of the staff looked like they had just rolled out of bed. Some of them in a uniform shirt, some in sloppy t-shirts, and one even rocked a Star Wars Christmas sweater that said, "Let's Get Stith Faced" You couldn't identify the staff from anyone else in the restaurant, and the unkempt appearance of those on the floor made me seriously question what the back of house looked like. There are plenty of places in the area to get wings and beer. I recommend skipping this place! read more

Twice in one week, but who can beat wing night! $.65 wings (traditional) little disappointed no boneless!! Food is always good, but this place can be a little pricey... Great atmosphere here. read more

Buffalo Wild Wings - Here you go! - Sports Bars Near Me - Florence, Kentucky

I managed to scoot through university by only going to a BWW once. This trip, I was told there was Friday night karaoke. Intrigued, I ventured out with friends to the Florence location. First of all: smoking. The cloud of tobacco is pretty thick in this restaurant; it had my eyes watering and throat scratching. Hailing from Ohio, where smoking is not allowed in restaurants, this was quite an unpleasant change. As our group was seated, no sooner did my bum touch the chair the waitress yelled in my ear, "What do you want?" She was referring to a beverage, but came across as brusque. Feeling rushed, I flipped through the menu looking for something alcoholic. I ordered a mango lemonade with gin. What arrived was a pint of mango lemonade with a shot of gin on the side. Wow. I tried to send it back and the waitress insisted there "wasn't a button for what you ordered, so this is how it was made." Double wow. My friend ordered a Long Island, which the menu listed came with BWW's top shelf liquors: Beef Eater, Jose Cuervo, and Smirnoff. I laughed. Perhaps I spend too much time in OTR bars, but these brands I would consider house liquors, not top shelf. When it was time to go, I had to walk up to our waitress and ask for the check. My bill arrived, but my dining companions' did not. We had to hunt her down again and she delivered another check. Two out of four of us now had bills... why not bring them all together!? We flagged her down a third time, got the rest of the checks, and paid. It took twenty minutes just to cash out. My non-alcoholic drink (with the side of gin) totaled $7.00. They charged me $4.00 for the shot of Beefeater, which is almost the price of an entire bottle and the liquor store. The lackluster service, poorly made drinks, and intense smoking environment reminded me why I stay away from BWWs. read more

We waited for about an hour to get our food and when we did they got my boyfriend's order wrong. He ordered wild wings but they brought BLAZING. (Yes. The Carolina Reaper one) He obviously didn't realize and ate two until he knew. He downed two mountain dews before having to go to the bathroom. We told the waitress she got it wrong and she said he ordered it wrong not her & took the wings. No apology. Then just brought us the check like nothing happened. We'll be going to a different location in the future. read more

On top of the terrible service when you dine in, their carry-out is garbage at this location too. Twice they didn't have food we ordered, and I'm not talking an item or two, I'm talking $30-40 of food on a large order. This place is legitimately a joke, and it's been that way for a decade. DONT come here, you will be disappointed. read more

Just your average B-Dubs. Nothing more, nothing less. Standard menu, lots of TVs, handful of video games. Good for watching a big game and hanging out. Nothing that exciting but you won't be disappointed either. read more

$107.00 in food tonight and if I had to guess $20 of this good was edible. The celery was cut in full pieces(no biggie) but, was brown and dry on both ends. Chicken sandwich was like so rubbery only one bite in grossed my daughter out. No one could eat their fries. Grilled chicken wrap cheese looked like buffalo sauce. Never again. read more

The next time I am prepared to gamble with my lunch that I may or may not be able to eat I'll call here.

Love coming here, we just miss the mushrooms! PLEASE bring them back the bartenders are attentive, management is viable and helpful to customers and staff. read more

I typically don't leave negative reviews, everyone can have a bad day, but after two visits to this establishment I believe there is a trend. The first visit, a carry out, wasn't ready when I arrived a little later than expected. The staff was friendly but obviously too busy to get the job done. Tonight, however, made the previous experience pale in comparison. Our family of seven arrived well past peak dining hours for a Thursday night. Although there were obviously empty tables, our hostess couldn't seem to get anyone to clear a table to get us seated, she asked multiple times how many were in our party but then wasn't sure she gave us enough menus. Next, our waitress, Cali, struggled with helping us to select our beers. She explained that she was relatively new. When she returned everyone had received the same beer. Rather than taking them back she clarified with the bar tender and came back to report, he swears he poured what you ordered (two of us are actually brewers, that wasn't possible). After some time she finally took our order and The Wait began. We didn't think to pay attention to the time, but we're quite certain others were seated in the restaurant, got their food and finished before ours arrived. We finally asked her to check and , sure enough, it had been waiting for her. Only one of our plates arrived hot (that one was microwaved and arrived without being wiped off.) After finishing our sad meal with two surprisingly well-behaved toddlers, we waited again for our check. During this time there was a loud crash in the kitchen with lots of laughter following. Horseplay in the kitchen seemed to be what was so distracting to all of the staff. We had to ask for our check and someone other than Cali delivered it. During that entire time there was also a chicken bone lying on the floor that was not picked up. One of the children had to use the restroom before we left, so we got to see a bit of this area of management. The bathrooms were dirty AND one of the staff (I can only hope she was going home) exited one of the stalls and left without washing her hands. I can excuse being new and being busy. Being dirty and just plain slow is inexcusable. We have visited many B-dubs in the past. This one was by far the worst. We will go out of our way to avoid returning. read more

This BWWs is one of the best I've been to in the NKY/Cincinnati area. We did our Fantasy Football draft at the Florence BWW's this year and we were treated very well, the service was fast, and the noise level was pretty decent for such a restaurant. Overall, I've been to much, much worse locations of this chain restaurant, so I consider this location to always be a delicious option for lunch, dinner, or football-watching! read more

Small party to send off a friend who will be leaving for the Army. The tables easily convert to group together. You get to pick your sauce on the wings and the dipping sauce. I went mild and ranch. AWESOME! I see why they are famous. I do wish they had Happy Hour prices on drinks like Mojitos ($6 glass). Servers did a good job too. read more

The service here was deplorable. We called in ahead of time and was told we would be seated right away. When arrived, we had to wait 45 mins before being seated regardless of what they said. Once we were seated it took almost an hour before our food arrived. The food only arrived at that time, because we were forced to complain and talk to the manager, who was unapologetic and very insincere. After just 3 minutes of eating our food, our table of 8 found our food to be cold was tasteless. Overrall, our experience was terrible. read more

Ordered doordash for the superbowl. When it was time for the driver to pick up my order they was told buffalo wild wings was refusing to fulfill any door dash orders. Boo! Very disappointing and i hope they are removed from doordash for their poor service!! read more