This used to be a go to for us one or two times a week. It was the perfect little spot since my wife and I work from home where we could run over grab lunch, some chicken wings, and a cold beer and be back at our desk within an hour. It seems as though the chicken wings have gotten smaller, the beer has gotten warmer, and the service takes longer. There's no doubt in my mind that Buffalo wild wings has a winning proposition and a great spot in the marketplace. Sometimes there just needs to be a refresh and a redo on a location. We will continue to check in Because we want this place to succeed and we want it to be as great as it once was. read more

Buffalo Wild Wings - Got to try this! - Chicken Wings Near Me - Lee's Summit, Missouri

We always expect to wait when we come to this buffalo wild wings but we come to this location because it's convenient. Leaving a review now since noticing it's a pattern and not a one time thing. Food is decent. Service is awful! Seriously the worst service ever experienced. read more

We had a *wonderful* server. He was prompt, on top of our order, timely on check-in and super friendly. The kitchen ruined the experience. Our appetizer arrived well after our meal. My bone-in wings were cold and so tough I couldn't get a fork in them. My guest's boneless wings were lukewarm. I requested to speak with the manager. Having worked in restaurants I hate to complain. Waited 10 minutes - no manager even popped their head out from the kitchen. Ate the appetizer as it was the only warm food. Still no manager. My guest went to ask for the manager and was told it would be 10 minutes or so. When my guest took a firm stance suddenly the manager appeared. He was briefed by my guest and came over pleasantly enough. I explained. He offered to remove my dinner from the bill but did not offer to provide a correct dish. And the offer was made "since you haven't eaten any of it." I cant say there was even an apology. Over-tipped the server - none of it was his fault. And I left having eaten pickles, half my soda, and still hungry. I gather they were short kitchen help but it would have been prudent to *offer* to remake the meal, at minimum. read more

BWW used to be one of our favorite restaurants, but the food, service, and quality has gone downhill. In restaurant dining seems to be better than carryout, as our carryout orders are ALWAYS wrong and cold. They have remodeled and it now seems like even more of a sports bar than it was before but it also has a coldness and doesn't feel as family friendly. I hope that they can get all of their issues worked out so that we can enjoy going there once again. read more

We were inside of the Buffalo wild wings eating her food and then all of a sudden there was a tornado warning they took us to the back and put us inside of a freezer and once it passed over they kept us in there for an extra 8 minutes for no reason at all when it was way past us not to mention the 6 workers behind us laughing and not taking any safety precautions at all! read more

Our server was a lady named Jayden. The vibe was not vibing. We felt rushed to order food and she had an attitude the whole time for whatever reason. Food was not good. Hardly any customers there. Can't wait til this place shuts down so something better can take its place. Will absolutely not be back. read more

Date: 12/06/2025 Came in with my lady around 330-ish today. Not too many people in the establishment - maybe 2 other small groups. Food was same as usual. The issue is the waitress. While she was nice and friendly, once we got our initial drinks and placed our food order, we never got spoken to again. Another person brought out our food (not our waitress) and didn't even know what went where (not her fault entirely). Additionally, once my beer was gone, I patiently waited about 20 mins for the waitress to come back (so I could enjoy my hot wings with a beverage.) THAT never happened. I ended up having to walk from our table to the bar and ask for our check. Most times I come in, everyone is nice and attentive. Maybe it was an off day but, the overall experience felt like every other cheapened, lackluster chain restaurant. I just wanted to catch the SEC championship game and enjoy some food. Instead, I made the decision to get a to-go box, pay my bill(still tipped... though I thought it wasn't deserved), and likely never visit BWW again... at least not the Lees Summit location. Sad day read more

They are slower than slow. Ordered 15 boneless 5 dipper and fries online value. The forgot the dippers for the 3rd time. Ordered the fries to have no salt and pepper, can they read? Hell no. read more

Buffalo Wild Wings - Salt and peppered fries. Ordered to have no salt and pepper. - Chicken Wings Near Me - Lee's Summit, Missouri

Just waited two hours for DoorDash order. Called the store after the doordasher told me they aren't busy and understaffed. Manager would never come to the phone after asking for a manager. The employee who answered said they remember my order and they gave it to someone (clearly not my dasher) Luckily I was able to cancel this order. But manager needs to be replaced as she (from accounts of my dasher) was just sitting outside smoking a cig. Pathetic excuse of an establishment. read more

I have to add a star or I wouldn't. seriously BWW you should close the doors. I don't need to rate the atmosphere it' about the same in every store. Our server was great. The food? Well it's sad when when a burger is better than the wings thus the name of your establishment. What kind of pressure are your cooks under to serve rotten celery. Cmon what is going on? I'm done with BWW. You really suck read more

Service was terrible along with food mediocre to say the least. There was only a few customers the entire time we were there. We took friends for the first time there and don't believe they will go back. We will go back to our Wings in Belton. There appears to be an overkill on TV sets. Probably could get by with 1/2 as many. I will say the restaurant was clean but TV's made it hard to visit. read more

Service is 50/50. Order comes back wrong almost every time or is made terribly. I live closest to this location so unfortunately I have to eat here when I want wings. read more

Not saying anything that has not been said before but by far the absolute worst Buffalo Wild Wings in the entire KC area!!! Who ever the store manager is should be fired you are driving business away. I love Buffalo Wild Wings but this location is ridiculous. You will always have a wait, they are never staffed based on the service that is provided at least. Please, please, please do something here because it's a great area and location. I would challenge anyone to come in here and be a customer that is from their corporate office and see what is going on. read more

Greeted and seated promptly. For a Friday night, business was calm, but our wait for food was long. Jayden provided great and attentive service, frequently providing drink refills and asking what else to get for us. Food-wise: sampler had all that was described but chips with cheese was cold by the time we received it; our traditional wings were served as requested ... but were somewhat dry. read more

Started with chips, queso, and guac. The queso was watery and close to inedible. The wings were all delicious. The biggest complaint still is the service and amount of time it takes to get our order. We waited an extra 35mins upon arrival after ordering from home. My advice for online orders is to add an additional 20mins before heading to the restaurant for pick up. read more

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Pick up for online orders was a complete disaster today. I placed an online order February 3rd for pickup at 4:30 today. I arrived at 4:34 to see approximately 14 people waiting. I was told that they were "still working" on my order. I heard that same phrase used multiple times while waiting over 45 minutes for my order. At times there were more than 25 people waiting to pick up their online orders. I understand that it was Super Bowl Sunday, but maybe it would have been a better idea to cut off ordering at a point when they couldn't process them in a reasonable amount of time. Not happy that I missed the first 15 minutes of the game! read more

We ordered take out. Order was ready on time. Wings were cold and over cooked. We will not return. read more

Worst dinning experience of my life. Our server ordered our food wrong and we sent it back because it was very wrong... AN HOUR AND 20 MINUTES LATER still no wings and when we asked to speak to the manager asking where our food was she never came. I like to think I am a forgiving person but that was truly unacceptable. After over an hour and a half I was told the wings were not coming so I left empty handed. read more

We waited over 30 minutes for our drinks to arrive. The appetizers and meals even came before the drinks (only 2 alcoholic beverages btw) Our server, Hanna, was great & very apologetic over the wait. She sent a manager to us because of our frustration & the manager said she comped our appetizers but when the check came, they weren't taken off. Hanna caught the mistake and made sure it was fixed. The food was good but overall an unpleasant experience. Visible tension between staff members. The management needs to get it together!! read more

What a phenomenal young lady that was our server today!! Hands down one of the best servers I've had in a long time. Her smile was bright, attitude was up beat even with how busy the restaurant was and the explained everything so we could understand it... even the wings had extra sauce like we asked. Jayden if you read this, we'd like to be seated in your section whenever we visit!! read more

How can this place suck anymore than it already does. No one even greets you. They used to have a bell but took it away, I wonder why! This place SUCKS as far as customer service goes read more

So if you want to seat at the bar and just relax that's not even an option at this location.

I had a call in order for there early decided to go in they told us 15 mins we waited over 45 mins. fries was not fresh old and hard. chicken wrap was not even hot at all. The manager she had the audacity to give $3 off lunch coupons and 20% off next order which wasn't nothing. This order was placed on 7/24. Highly do not recommend this place. read more

We ordered 20 wings, a large fry and piece of cake to pick up. It was ready when stated. Unfortunately the fries tasted like cardboard. Luckily, the wings and cake were up to par. Overall mediocre. read more

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Word to the wise, if you're getting a to-go order, make sure you check and open every single container to make sure you actually got your order. We should have known better but it should be a given that you get what you paid for. We live about 15/20 minutes away from this particular BWW, so once my mom got home with the order and we realized we didn't get my dad's order of 10 Buffalo Wings, the receipt was stapled to the bag so you'd think if they're going to hand it off they'd make sure the one order of wings we got from BWW would actually be in there. We called the restaurant, and they made zero effort to make it right. We asked if they could deliver the food that THEY mistakenly didn't give us, and without even giving it a second thought, THEY said that's not even an option... which I don't get because the order could have been a delivery... make it make sense. They refunded us for the wings... but my dad still didn't have his food, and there was zero customer service apologizing or trying to make it right. And to think that they ask for a tip online when you place your order, and I'm not sure what we exactly were tipping for... because the kind of service we received was not worth actually paying for the order. We also asked to speak to the manager, but the manager chose to never pick up the phone and continued to speak through their very unhelpful employee. Do better BWW. read more

So we ordered a takeout including a dessert. The picture of the cheesecake CLEARLY shows it with strawberries. After getting home, we realized it does not have strawberries. I called the restaurant and was informed there in fact, no strawberries added at all. I wouldn't have paid $6.99 for piece of plain cheesecake. Whoever answered the phone was rude. Live and learn i guess. :( read more

I placed an order at 1 PM for a 5:10 PM pick-up, and I ended up waiting over an hour past the scheduled time with zero updates. The lack of organization and communication was beyond frustrating. I understand it was a busy game day, but this level of incompetence is unacceptable. Save yourself the headache--go somewhere else. read more

We went here because we were not wanting to cook and we wanted to watch college softball. The new managers were so delightful to work with. Even though the chicken to my nachos was cold, they offered to fix everything and sent my husband home with more than enough wings. read more

I ordered 15 buffalo wings fried crispy extra wet. I only got 12 wings & they weren't fried hard nor were they wet.

love the fresh veggies that come with my meal lol don't know how no one noticed before it got to my to go order read more

Buffalo Wild Wings - Chicken Wings Near Me - Lee's Summit, Missouri

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Waited over an hour and no one even came to take our drink order so we ended up just leaving. Also took forever to even get seated. There was hardly anyone eating there and tons of tables open. When we asked why we couldn't sit, they said the waiters "needed a break" read more

I wanted to post a THANK YOU to the GM Tammy at our local Lee's Summit Buffalo Wild Wings , you seriously made my hubby's month!! Thank you for being so friendly, helpful and going above and beyond on my visit there today! We love our local B-Dubs, good eats, great atmosphere, but I wanted to make sure and let her and you all know how AWESOME she is! #YouRock #AppreciationPost #ThanksATon read more

Buffalo Wild Wings - THANK YOU! - Chicken Wings Near Me - Lee's Summit, Missouri

I would've given a zero star if able. At our table of 7, all over the age of 21, one person ordered a margarita that tasted terrible and then handed it to our other friend to finish. The waitress Maddy then came to the table demanded to see our second friend's ID, and accusing us of drinking underage. Then she lied to the manager saying we were passing drinks around, and took our drinks away. Obviously we then left without being served food. The treatment was so embarrassing and Maddy was rude since we sat down. She obviously hates her job and should be fired. Do not go here. read more

What a train wreck. BWW has fallen so far off it's heyday, that I walked away thinking a meal at Mickey D's would've been better. This would've been a zero star review except for our waiter. He was awesome, although he had a snafu with the order, but he saved it. He was pleasant and attentive, which was great. The rest, terrible. So we had chips and salsa, boneless wings, bone in wings, and fries. The highlight was the chips and salsa. That's not high praise for a wings place. The wings, both styles were awful. Tasted of old oil covered up with sauces. The fries were cold and stale, and this was at 530p. They had obviously been sitting for some time and never should've been served to a customer. This was an expensive mess of a meal. I won't comment on costs as BWW has done things (finally) to realize they had prices themselves out of the market. But while pricing to show better value, their quality is gone in the dumpster. This is BWW in general, but this location is especially bad. I've tried this place at least 3 times in the last 12 months and it's been the same each time. No more. Save your money and appetite and eat somewhere else. read more

I have order about 7 times from this location. Over $100 an order for my family. EVERY single time they forget one or more item. When it's a 30 min drive there and back it's terrible. High school kids obviously can't pay attention to detail. It's a joke of a location. Don't order from here. This is my first review ever. That's how terrible they are. read more

Family of 4 stopped in for dinner 2/23/24. Started off by ordering an appetizer 2 beers and 2 waters. The bar was back up but we gave grace because we could see they were short staffed. After drinks were received we place our food order. Our meal arrive prior to our appetizer (which was ordered 20 plus minutes before our meal order). Once the appetizer was received it was cold, I mentioned this to the waitress however no corrective action was taken. I took the kids to the restroom and there were no paper towels for hand drying in either dispenser. During this time my husband received the check which still included the uneaten appetizer. When mentioning this to the waitress she got visibly upset and indicated her job was as on the line. Instead of pressing the issue and to defuse the situation my husband just paid the bill and we went on our way. Our dining experience took over 90 minutes. The kids love BWW however our experience was frustrating. read more

Buffalo Wild Wings - Chicken Wings Near Me - Lee's Summit, Missouri

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Took a really long time I placed an online order because no one ever came to the counter. Took over 30 mins to come out.. ordered at 4:24 said food would be ready and 4:50.. food didn't come out until 5:10.. and when I got the food the fries were cold and all the sauce had dried up on the wings, like my food had just been sitting back there for a while. Had broken bones all in my box that didn't even come off the chicken, mind u I had very little sauce. Ordered 20 pc traditional mild buffalo wings and it barely had any sauce on it they looked like dry rub wings, they were so dry... WILL NOT BE RETURNING TO THIS LOCATION ITS VERY SHITTY.... read more

I waited about 20 minutes for anyone to acknowledge me waiting g for a pickup, just to be informed they were out of that sauce. I made eye contact with several servers and they let me sit there and rot. read more

Literally have the game on with the volume down at a Buffalo Wild Wings LOL really.. I thought that is why people came here? You want to get experience read more

Sorry you get a one from me also. First of all. Soggy fries...yuk. Smash burger, a burger flattened and over cooked like a fast food burger. Dry and grey. Boneless chicken wings. Seemed to be a frozen food product. Very thick dense breading with a little processed chicken type food in the middle.. about 12 ish years ago I had a burger at a Buffalo Wild Wings and it was one of the best I ever had. This was fast food type burger. Not what I drove 14 miles looking for read more