The quality and service continue to go downhill at this location. The service and food have gotten progressively worse over the last two years, but now it is not even a good place to go watch a game. With 80% of the people here to root for the local teams the game gets shown on the TVs with the poorest quality and they can't figure out how to put it on the TVs with a decent picture and also have the sound sync up. There is a 10 second delay between the picture and the sound for the good TVs. If this was 1985, I could understand that. But with the service and food getting so bad over time, to have the game watching go to crap too means we will never be coming back read more

Good news, the food got to us on a delivery order, bad news our fries are cold and rubbery like they've been sitting for hours and our wings are cold as well with sauce that you can tell us not freshly tossed. VERY disappointed. read more

We have always stopped at BW's when shopping and taking care of business in Madison. After today and the last few experiences I will never subject my family or friends to the awful environment at this BW's. They have no help. They could care less about the customer. They cannot get a delivery order correct. They are rude and confrontational when asked about a mistake and the bathroom today was unbelievable. There was urine all over the floor and the paper towel dispensers were hanging open and empty. If the bathroom was like this I wonder what the kitchen looks like. I cannot believe that anyone would actually stay and eat at this unsanitary restaurant. read more

We paid $70 to have our food delivered. The last time was 2 years ago, and it was great. This time, only 2 out of 5 items were edible! The fries tasted like cardboard. 2 of the wing orders tasted nothing like the awesome I remembered. My sons both hated them! We will never be ordering from here again!! read more

Got back to Madison, and when we got here, everyone is wearing green! Great! I love football. Afterwards, we sat down, and ordered beer and wings. We were always surprised during the game because the TVs were inconsistent. Some of them were delayed so the reactions were delayed as well compared to some people. The service and employees were both good, but the food is decent at best. It tastes similar to something you can microwave and eat. For the price you pay, it's not that great. read more

TOO loud of a joint with just mediocre service. Most of the servers in there act as if they had just woken up from a hangover. It wouldn't have been that big of deal, except that it was 7:00 in the evening! The choices at B-Dubs always make up for the service though. I have yet to find a seasoning I haven't liked. Me an my girlfriend love to go out and order a large wing order and split it in to 1/4's with different sauces and rubs. It always makes for a great experience. read more

Came into B-Dubs for dinner and I stopped counting at 48 TV,s it was very loud. The wings were very meaty, we got 2 dry rubs salt and vinegar and buffalo they were good, service was spot on.You must try the cheese cake bites with caramel and chocolate dipping sauce, I'm not a big dessert fan but I would come back just for them. read more

Dear B-dub3 waitstaff: when your customers make a special request, please consider paying attention. For example, the other day, when we requested our order of chicken wings extra crispy? They came out almost underdone. Then, after sending them back and expressing our displeasure, VOILA! Our waitress returns TWO MINUTES later with a new batch! Well, I can do that math. "Wow, that was fast," I say, a weensy bit on the dubious side. "Oh, when we're this busy, we have new orders coming out all the time," says our over-perky waitress. Extra crispy? PFFFFFFFFT. Double fail. YOU LOSE. Sincerely, Patron-who-will-never-be-ordering-chicken-wings-in-your-establishment-again read more

Okay, so I normally don't do chains (as in, I normally don't go to them and when I do I generally don't Yelp them) but I'm a regular here late at night. It's one of the few places near my work that is open when I get off, so I'm here often. The food is standard B-Dubs, so I won't really cover that. You know the deal. There's a good tap selection, too. Both mega-brewery swill and more local stuff like New Glarus or Wisconsin Brewing Co. Score! There's a handful of servers here who are super cool and don't even seem like they hate their lives, despite working the slow-as-hell night shift. Service is always fast when I'm here late at night and I've never had problems on that front. When my work had a small get-together here recently to celebrate somebody who is leaving us, they were pretty accommodating, so that's neat. read more

Loud, over priced and service is slooooooooooooooow. Pretty sure grass grows faster then getting out of the kitchen. This is my 2nd time coming to this location, and both times I must have been the lucky winner of the day, because the server I got must be getting better tips from coworkers then me because she sure was making sure her coworkers were having a good time and pretty much not giving a flying rats ass about me. All those other tables that got refills and friendly service and food coming to them hot and fast, just don't have the luck that I got, or any of the other tables she was "serving" Fool me once Buffalo Wild Wings. read more

The only things I expect from chains like this are good service and consistent food. This Buffalo Wild Wings failed on both fronts. Really poor service: There were no menus at the table, and we weren't given one-- I had to snag one from another table. Three different people came to our table to bring food and drinks out. When our food arrived, we didn't have silverware (necessary for salads), so I had to go ask the hostess. I walked past two managers while doing this, who were just chit-chatting and leaning on a counter. No refills on our water during the meal, and our waitress was impossible to flag down for the check. The food was not up to par for this chain. The chicken in the wrap I had was not spun well in sauce, leaving it pretty dry. About half of the tortilla chips were crushed. Really disappointing. read more

Terrible service, got put on a waitlist for 30 minutes just to come back and not be seated. Hostess was extremely rude and did not help at all. Overall bad experience. read more

Overcooked pita chips.. Never nade wing extra wet either waitress forgot or cook forgot... I dont know.. Bunch of kids working this place read more

Buffalo Wild Wings - All hard as a rock - Chicken Wings Near Me - Madison, Wisconsin

Awful! I'm in town for work and wanted to watch my baseball game. It's Monday night so I understand it will be busy and Monday Night Football will be on so I find a spot at the bar and ask for my game. The bartender explains to me, since they "went corporate" they can't play baseball games. Uh, huh? Went corporate? You're a chain. That was odd to me so I ask a manager and he said they don't get the sports packages. Again, makes no sense, you're Buffalo Wild Wings...you have every game. Then another manager comes over and says they're having issues with their tv and can only get the MNF game and the Brewers game. No thanks, I'll go somewhere else. Very disappointing. BWWs is always my go to place when traveling to watch whatever game I want. It's a great sports town so I assumed I would be fine. My game is on at Hooters so no more BWWs in Madison. read more

I ordered through the EatStreet app. My order took over two hours, the food arrived ice cold, and it stunk like cigarettes. Completely disgusting and inedible. read more

As I walked in to see my beloved packers crush the bears I was immediately unimpressed. The house samplers were extremely underwhelming and took hours to come. Not to admit, the servers were full of assholes. They brought us the wrong chicken wings twice and proceed to give me and my fellow business partners attitude. Don't let me forget to say, all our food took over 2 hours. Let me just say, I will not be spending anymore time at this underwhelming establishment. read more

First time rating this place, but I've probably been here a dozen times of so. Gotta say that the food and service here has gone down hill in recent years. Wings should come out so hot that you have to let them cool, but my recent visits here have always been accompanied by luke warm food. The service is spotty at best as well. Today I came in with 3 other guys, and one of them had their order "forgotten to be put in", which, as a former waiter, I understand happens, however, there was no comped meal or drink, etc. I hate to say it, but if you want wings, go down the street to hooters for a better bang-for-your-buck. read more

Not coming to this bar again. We ask the waitress for a straw 3 times and still didn't get a straw. We ask another person who I think was a manager and threw 5 straws on the table. Chicken looked boiled and fried pickles was over cooked. We had to ask another person for napkins and stop another person for a second order of drink which took forever. Then our waitress came and apologized about being short staff and we still had to wait for our check for forever. You didn't have time to serve us but was quick to rush us out. Retraining please. read more

It started out a lot worse at the beginning than the end. I showed up for a bar seat to watch UFC and the place was ridiculously packed. I got my seat and got a beer right away, which was good, but then I watched how the bar was being run and I cringed. It looked like three people were trying to keep up with the service bar while one guy was left alone to manage the rest of the bar. I was lucky enough to be sitting closer to his friends, who he seemed to cater to more, so it didn't impact me as much, but a few people down the way looked pissy. Trying to get another beer was a waiting game for the guy next to me who had his empty glass as far forward as possible on the bar and a hand in the air. Same thing when he tried to order food. Food delivery was quick, once I was able to get an order in, and the quality was decently typical of BW3. As the night calmed down, the service was definitely improved and more stable behind the bar. The tables behind me seemed to be a little more taken care of by the mass of servers through the night, so maybe that would have been a better option, but I know that for next time. Still worth going to in place of ordering the fights at home, and it's still a better place to hit up for wings and beer than Hooters. read more

Worst service ever came in ordered nachos waited for a 1/2 hour and no nachos let's just say I didn't stick around after that this big chain I have tried in multiple states and let's just say the service doesn't change one bit no matter what location you go to it sucks no matter what will never be eating at this restaurant again for dine in or take out read more

Service is pretty bad. Ordered food for take out. Asked for extra crispy, food came out undercooked not crispy whatsoever. Also asked for sauce on the side and food was drenched in extra sauce which I did not want. By the time I noticed it, I was at home about to eat. Completely wasted $30 worth of food read more

Standard BWW fare, good selection of beers. +Stella on tap +Lunch Specials -Slow Service -Beers can be pricey. read more

Disappointing- I called ahead to ask if they had the ufc fight and the person flatly said "no" and just hung up. I ordered Carryout, and the food was not ready when I showed up 25 minutes later (They weren't very busy) I waited another 10 minutes to get my food - 3 orders of boneless wings and some appetizers. All three orders tasted and looked like they had spent several hours in a warmer and had barely any sauce on them. They were also just slightly warm and they forgot a few of the dipping sauces. On the plus side, the onion rings with the southwest ranch dip were good. read more

Overpriced and noisy, but otherwise good. I like places like this when I eat alone, but if I have someone with me, the evening becomes a loud-talk contest as we try to speak over the sound of the game that's on the magnificently oversized TVs scattered throughout the place. The food is just okay. It's nothing special. Certainly not worth the prices they change. read more

I'm kind of surprised this place has such negative reviews. I came here on a Saturday afternoon. The place was pretty empty, and we opted to sit outside. We were the only table out there. But service was QUICK. Our waiter (I think his name was David?) was super friendly and checked on us frequently. We sat down and ordered the spicy garlic and asian ginger something, then I went to the restroom and when I came back, David was on his way bringing us our wings already! The wings were delicious, crispy on the outside, moist on the inside, and the spicy garlic sauce was amazing! We didn't really like the asian ginger something sauce, but it wasn't a big deal since we got our sauces on the side. In the middle of our meal, a "captain" came out to check on us and change TVs for us, he was pretty awesome too. Overall we had a great experience and will definitely be back the next time we're at East Town Mall. read more

Pro: Very nice location and has the appeal that most of the BWW establishments have. The food is fine and I enjoy the people who come to eat. Con: No matter where I go: Florida, Illinois, Wisconsin, etc. The service is terrible. Almost every waitress I get can not get the job right. You are suppose to come back for refills and to deliver the food at some point. Lets just say the service was bad here, too. I will BBW was self-service. Otherwise, everything is great. read more

Worst experience at a Buffalo Wild Wings ever! Food came out at random times. My order wasn't correct and to top it off my son's meal didn't come for over an hour so I talked to a manager to find out what happened and he says they misplaced the order. But it would be right up. we ended up having to take his to go. Do not go to this BDubs. Horrible service and food! read more

The host and the staff at the pickup counter are horribly inefficient and unhelpful! When you preorder food and are promised a pick up time in 30 mins there is no reason that you should have to wait another 17 mins for your food so the guy behind the counter can "get it ready." This is unacceptable and not how I have come to expect to be treated by Buffalo Wild Wings. As a patron of many years I was shocked by this suboptimal and lazy service. read more

I have two bad experiences with this location in the past 2 weeks. The first was with a catering order I placed. Placed the order on a Thursday night to be picked up on Saturday at 2:30. Went to pick up the order and they didn't have it. They "lost" the order. It was a joke. Then just went to lunch there today and got a plate of boneless wings that were presented very badly...sorry but I don't want my hot flavored wings touching my not spicy wings. This store needs some work. read more

Buffalo Wild Wings - Was very disappointed when we ordered a large order of boneless wings with four different sauces and this is what we got. Gross! - Chicken Wings Near Me - Madison, Wisconsin

Great bar with moderate drink selection. Wings are tasty as always. Only complaint is the noise level within facility.

I love coming to BDubs for the parmesan garlic wings and the buffalo ranch wrap. The staff is super friendly, and I love the sports atmosphere! read more

OMG I don't know why I keep even trying! We are beer drinkers & wing eaters. I will definitely not come back. Our food was cold and service was super slow, bathrooms are disgusting! We were There for over an hour, in my opinion is way too slow for wings, apps & a couple of beers. Only thing this place has going on is TV's & seating capacity. Their a chain with owners who don't give a shit! read more

We took our food home to finish later that evening. Bit into a "boneless chicken" and immediately spat it out due to the soapy painful taste. Inspected the chicken to find it was not chicken, but some crumbly white substance, like soap or a candle? Hard to explain but we have a video pulling apart the "chicken " if youd like to see. What was that???? Besides that our fries were cold. Onion rings were okay. Chicken was horrifying read more

I've been to Buffalo Wild Wings so many times but this last time was horrific. Our waitress was rude and abrupt telling us that she had been at work for 8 hours with no smoke break. It took our appetizer 25 minutes to come out of the kitchen, drinks forever to refill and our food came out 2 minutes after the appetizer was dropped off. My boyfriend ordered traditional wings and they were extremely dry, I ordered boneless and mine were so soggy and mushy they had to have been sitting under the heat lamp for awhile. We waited over 45 min for our bill to be dropped off while our waitress could audibly be heard complaining about how many tables she had and how impatient every one was. I used to love the food and the service but the last two times have been ridiculous. read more

Worst takeout experience ever. They missed HALF of our order. We have called and emailed numerous times and keep being promised a refund that never comes. Avoid at all costs. read more

The wing sauce is 100% the only reason to go here. I'm an idiot for continuously going back, but I'm a sucker for their sauces. Every. Single. Time, I order take out...the order is messed up. If I dine in, it's fine...the food is hot but the service is a hit or a BIG miss. If I take it home, open the bag, find the wrong order or missing half my items. I'd bump it up to a 4 star if they just stopped offering carry out or delivery all together because even the delivery services get handed the wrong amount of bags or wrong bags all together. The further frustrating part of Door Dash bringing the wrong food or missing items is that they just refund you and you have to place another order, wait about another hour and hope that the restaurant gives the driver the right order the next time. read more

Very very bad service,I visited monady evening the bartender service was very poor and she( Kyle) is a racist. I ordered wings and chicken sandwich she throwed at me. Advice to management please give her bartender training .very very disappointed.my suggestion to other customers please don't sit at the bar while Kyle is servicing.i visited so many places but this was very disappointing read more

Ate lunch here 9/2/19. My server was Tyler. Service was horrible. Nice enough guy, but he never checked on us after taking our order. The place wasn't even very busy. After 45 minutes we ask him for an update on whether our food will be out soon and his response was "Yea I think so". And then a couple of minutes later he shows up with it. Tasted pretty obvious it had been sitting under the heat lamp for quite some time. Not a manager in sight either to give some feedback to. Same slow service to get our check, pick up the check, return with the receipt, etc. I blame management and poor training more than Tyler, but it's Tyler and my family that pay the price. I will never eat at this location again. read more

Wow was the service slow and bad. McKena was our waitress but was so bad I had to go to the bar to get a drink. Nelson was pleasant as usual and helped me promptly and courteously. Would have left if not for her. The bald fat manager didn't help much but at least he is consistent. read more

Food is what you'd expect from BWW but the service is horrible. Took almost an hour from the moment we got in the door to our food being served. Wasn't even busy. Manager was a waste of my time. read more