They accidentally forgot my burger n fries and they were so nice the sent it and I got a cake n ice cream thank you great service read more

Buffalo Wild Wings - American Near Me - Manassas, Virginia

Don't come here. We sat ourselves. Had multiple wait staff notice us but not approach us. We had to eventually get the attention of one person who passed us along to another server. We ordered cheese curds and wings. There was only about 3 tables so though the food should've come out quick, it came out quickly after ordered, burnt. We spoke with the manager who apologized, we left without eating as it was inedible and the service the worst I've had. When you have multiple team members standing around there is a severe management problem. read more

Buffalo Wild Wings - American Near Me - Manassas, Virginia

They are super attentive and nice here! I came with a party of 5 and had a good time! it was late, but the workers were up beat and kind. We didn't feel like we were bothering the. when we needed something which is great because you don't get that in other places. Everything we ordered was hot and fresh. The food was great just like the service. read more

Ava was our server and she was so lovely and helpful! Was able to use my BWW rewards to get half off my wings on a Tuesday. Wings came out so yummy. Will be back :) read more

I decided to give Buffalo Wild Wings another try tonight, after having a previous experience where I was not able to finish the meal due to the poor quality. Tonight, I ordered the 15 piece traditional wings in garlic parmesan flavor, carrots, and ranch dip. The wings were packed in a cardboard box, with a slightly ventilated plastic bag covering it. The bag had circular slits to allow moisture out. The carrots and ranch were in their own brown paper bag. The carrots were wrapped in plastic, and a small amount. 2 still had green stubby stalks attached, and the other 4 were small, yet crunch and crisp. The ranch dip containers were laughably small. How expensive is ranch?! The amount of oil on the wings and in the box was minimal. The wings had an overall good texture to them, and were quite enjoyable, but slightly soggy and rubbery. The flavor of the wings was great. They had a slight red-pepper spice to them, which was a nice added change from the usual garlic parmesan flavor, that didn't negatively impact the great qualities of the flavor. read more

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I have given this place more chances than it deserves, and last night was my last visit. When I attempted to place an order over the phone, the employee could not figure out how to bypass a glitch on the ordering platform, so I was told I could not get the order the way I requested. All he needed to do was place the order manually. When I asked to speak to the manager, I was placed on hold for several minutes until I decided to hang up. I was able to figure out another way to place the order I wanted through the app myself, so I did that. When I received my order, the wings were tiny ( I specifically ordered all drumsticks to avoid this problem.) Nope, even though they were all drumsticks they were tiny anyway, as well as overcooked and dry. If this place had a decent manager that cared about quality, there is no way this order would be allowed to go out the door. I give this place 2 more years until it closes. It is pretty telling that the place is empty during the NCAAF semi-final rounds! read more

On the whole, the food was fine. I seldom go out and review chain franchises, but I felt the public deserved it. The boneless chicken wings with a mild BBQ wet glaze with cheese curds. Unfortunately, chain restaraunts serve food that was developed by corporate kitchens and they DON'T VARY. If you order something at a Georgia establishment, it will be identical to the same thing ordered at a Virginia establishment. The severs (1 took the order, 1 delivered it) were very personable and friendly. Hey, it's a sports bar, so there are a lot of TVs. Bottom Line: C+ read more

First visit to this *or any* BWW simply because I make some pretty bomb wings at home. Ordered take-out at work as I work nearby. Got the BOGO Thursday deal, 6 wings (6 free), add fries and queso dip. I ordered the medium buffalo sauce. Went over and picked up. Let me point out the restaurant is ONLY open for take out and delivery due to the Covid-19 pandemic. Two associates were at the take-out station, both very friendly and personable. Paid for my order, received my bag and went back to work to chow down. My fries were very fresh and tasty, great dipped in the queso cup (not a ton, but for $.50 very reasonable) as well as the ranch dip. I ate half the wings, they were very well sauced, they were crispy and hot and sufficiently messy. The sauce was great, about the same level of heat I make at home. Went back to fries after finishing wings and they were still crispy and tasty after sitting about 10 minutes. Napkins and wet naps aplenty were included, this was very appreciated. I will definitely order take-out again, I would like to try more sauces, the garlic parmesan, mango habanero in particular as well as the classic buffalo and salt and vinegar dry rub. Only one experience so far and only take-out, but I cannot commend those I came in contact with enough, keep up the good work and know you are appreciated *especially* in times like these! read more

Buffalo Wild Wings - Take-out wings and fries in medium sauce. - American Near Me - Manassas, Virginia

Funny short story, my partner and I literally just walked in the restaurant and the customer services was screaming out of the door... what was customer service screaming ?? RUN ! Walked in and no one greeted us, one server stared and looked around as if he was looking for the hostess.... We waited a tad bit longer and two more people came in... I nicely said excuse me is anyone working the front to a woman who was walking to towards the kitchen and instead of her saying someone will be right with you she said " it's literally two people working right now, can you give us a minute ??!!" I immediately walked back out... I'm sorry, did I rush you ?? Is it not ok to ask a damn question ? Now if it was an old white woman would that have been better !!! RUN THE CAMERAS BACK, I was very polite !!!! First time and last time there, I'm not even from Hagerstown and thought this one was bigger than ones I've been to before but FUCK THAT !! You were disgusting every one whom looked and didn't acknowledge, shame on you and I will be calling corporate !! Maybe it was my attire that I had on... which is fine because I know who to call and how to assure other women or men, ANYONE doesn't feel as if there an issue before their asked how many is to be seated... MY GOODNESS BWW !!! Count your days BWW OF HAGERSTOWN !! read more

Terrible service, sat at our table for 20mins, walked out cause we were not even talked to by a waiter

Like where do I even start for this order. The fact that my large wings look like a complete afterthought? The fact that there are 0 count them 0 drums in the order? The fact that the "baby carrots" are bigger than half of the wings. Hey don't believe me look at the picture I put it in for scale. We haven't been here for a while due to poor service in the past, I will virtually guarantee I'll find somewhere else for wings. $22.79 for this. Update: note I did call the manager she was polite, and offered a refund for the wings. The additional challenge was that "corporate" was aware and they were not allowed to make any changes but had to GO through their current stock. FYI ... upper level this means you need to train people. They should be able to understand how to fire sale these move on with their ordering lives and get better product to guests. Never ever put something like this in a to go and surprise someone when they get home. Investing in training actually saves $$$ down the road. This is going to cost you..... read more

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This is one of the worst service i have ever had we tried to do the AYCE boneless wings and it took almost 30 mins i ordered a beer and tried to get another one and it took almost 20 minutes i couldn't even order more wings because the service was so bad she only came around once and when we tried or asked for something she didn't want to help. The ambiance was okay but overall worst experience I've ever had most definitely not ever coming back. The waiter there didn't even want to do her job i've never went to a restaurant and not left a tip but this is the only time i did. Even to get the check it took over 20 mins plus she charged us wrong but i just paid it cause i didn't want to wait any longer. Even when i got the wings they were cold the fries were cold man this was just disappointing. Riley was the absolute worst server of all time read more

Buffalo Wild Wings - My receipt - American Near Me - Manassas, Virginia

Horrible Service, where to begin, they took so long to get our food and payments. Please do better in your job this is unacceptable.

I came to redeem my birthday wings. They told me I needed the app.fine. The girl in the front told me if I get the boneless wings I can get another 6 free. I said okay let's do that. Why not? If it's free.so then something happened in the system that wasn't allowing my order. So they called the manager.I showed them the app for my 6 Free birthday wings and I ordered boneless they told me no I can't get them because it's not a choice. I told them yes it is 2 times.I showed her the email. Manager was like "ow I didn't even know. They don't tell us this stuff." (This took about 20 minutes to figure out.) Waited for my 6 wings and small fries for about 40 minutes. When I saw people coming in and picking up their orders I went to ask them how long it will take. The girl said they just started making them-_- I saw the manager come and they start talking. Manager I believed went to check the kitchen as well as the girl. They came out with my wings after that happened. I don't know if they are under staff but service is ridiculously slow and terrible knowledge about there company they work for. read more

Worst order ever. My burger was burnt so badly it hurt to bite into it. The onion was not even regular onion it was the skin part. They barely put any avocado on the burger. It was just horrible. The cheese was old looking as well. We had it delivered to our job and I'm forced now to go to the vending machine to see if I can get something better. I am super disappointed read more

Buffalo Wild Wings - Southwestern Black Bean Burger - American Near Me - Manassas, Virginia

I'm a big fan of Buffalo Wild Wings (as is my family) but this particular location consistently under performs. Food quality is routinely below average and the service is usually even worse. We tried the takeout option hoping for an improved experience and have been equally disappointed. It's unfortunate but this has been the reality for years now. read more

I have been a customer to this BWW since 2013, I used to look forward to an evening there. The quality of the food however has gone down hill drastically, I went last night the wings are tiny, over cooked and not at all enjoyable. I asked the manager and was told they have a new supplier of wings and the wings are smaller than the ones they used to sell. Presumably they are being cooked for the same time as previously, hence why they are now overcooked !! Alas this will be the last time I order from there or go there. read more

Came here on a Saturday to watch the UFC fights. The service was horrendous. Getting the bill for a single order took more than half an hour I eventually went near the bar to ask one of the other waitresses to process it. read more

The food is warm to cold when it does finally make it to you and it's MEH at best. Very understaffed there. What a shame too.

we went to BWW after fights tonight and when we went inside we told the manager we needed a table for about 15. The manager then refused to seat us telling my husband and I that her servers need a break and that she won't accommodate us. Absolutely terrible customer service telling a big party she refuses to take us. read more

The picture speaks for itself ! The restaurant was literally empty so I don't see why they couldn't take more time to fully cook them thru. The manager gave us a full refund. We ordered 50 pc with a kids meal. Check your wings before you leave with your food so you won't have to drive back read more

Buffalo Wild Wings - Got 3 flavors jammin jalapeno, mango habanero & salmonella - American Near Me - Manassas, Virginia

We are locals & would come often because this location had the best bartender, Nate. Their beer selection is varied, the screens for sports are awesome, Nate's service top notch, the food mediocre. Unfortunately Nate no longer works here. We've come a few times to wait 20 mins before we are engaged for service at the bar on a random week night & spend 2 hours of our evening to drink 2 beers. But today topped it! I ordered a beer, the new bartender told me that is not what I wanted because I called it the wrong name, so I asked for a sample & was charged for the sample. So the wait is ridiculous, the food is mediocre, the service is horrid & you will get charged for samples even if you are confident in what you are ordering...be warned. read more

Love the new staff and management team they have now. Super friendly and always there to help when needed came in last night and the bartender was super nice and friendly as well as the server they seem like they have great team work will definitely be coming back. I just moved to Manassas and I would definitely be bringing my friends back. read more

I've lived in the area since this place opened. Never really had too many problems with the place up until the last few years. Every time my family has ordered wings our order has been wrong. We have ordered by phone, online, and delivery and every time they manage to mess it up. My kids love the stupid wings here so we keep coming back. Finally, I have an excuse to never bring my family back to this place again. I went in person to place my order and waited in the restaurant thinking it would ensure that my order was correct. We had relatives visiting and one wanted a burger cooked med-well. When I tried to order the burger med-well, the poor waitress told me that the restaurant had recently LOST IT'S LICENSE to serve undercooked meat and only serves food well done now. RED FLAG. I immediately told her to cancel my order. Now I can finally use safety as justification to my children for why we can no longer keep going to their favorite place that butchers our order every. single. time. Don't eat here. We moved and the BWW close to us is much much better. Management has run this franchise into the ground. read more

I really wish I could give this place no stars. This is the absolute worst location Buafflo Wild Wings has. I've ordered here three times and all three times I am being sent the completely wrong order, like they are literally throwing random sandwiches and wings in a bag and sending it. I ordered a southern chicken sandwich and received a totally different sandwich. If you have to eat at Buffalo Wild Wings then I suggest driving to the Gainesville location or not getting it at a read more

Store ID: 816. I'll never go again. After waiting over an hour for my food order, I watched 6 other tables arrive, order, eat, and leave. My wife's food order arrived, she finished her meal and I continued to patiently wait. I eventually just paid for her meal and left and was given the excuse they were very busy. This, of course, made no sense considering the number of people that were served and departed prior to us as noted above. They brought my order out as we were leaving and I let them know what they could do with it. read more

Food was horrible. I ordered a Cobb salad and the tomatoes and egg were not even cut up. Not to mention the over abundance of dressing that made it seem like a mayonnaise salad. The atmosphere was cold, and so was the temperature. They didn't even have coffee, or at least that's what I was told. Nobody there seem to be interested to be there. Horrible. read more

This location smells like a combination of butt, vinegar, & dirty mop water. There's fruit flys and no fruits available. This is my second time coming to this location and I thought the first time was a ghost town. It's Sunday night football and it's even more of a ghost town with a strong smell of ass. read more

Buffalo Wild Wings - Fruit fly and cauliflower wings yummmm - American Near Me - Manassas, Virginia

Wings were great, customer service not so great. Ordered 20 wings, split 10 with honey BBQ, 10 with garlic Parmigiano...$30 + added tip for TAKEOUT! Got shorted...only 8 wings in each container...called back to see what they could do...only offered 4 free wings and I had to pick up the next day...no credit towards another future purchase...asked if I could add free wings to order the next wknd, and said no. CHECK YOUR ORDER BEFORE YOU LEAVE THE MANASSAS RESTAURANT...I won't order from them again! Customer service is EVERYTHING! read more

I have been to 10-15 different Buffalo Wild Wings locations around the country, so I generally know what to expect. In this case we were visiting Manassas, Virginia for a baseball tournament and came in around 8:00 on a Saturday night with a large group of players and their families. I initially told them we'd have "around 20" in our party and despite there having 8-10 tables currently unoccupied in the dining room, was told it would be a 5-10 minute wait. Ok, no problem. Fast forward to 20 minutes later, all of our families are now here and I check in again to see how much longer it will be. I'm now told it will be about a 40 minute wait despite even more tables now being open than when we first arrived. Knowing that everyone in our group is hungry, I ask if rather than our original party of 20, if we can just be seated by family in proximity to each other which I thought would be an easy request to accommodate given the ample space available at this point. Instead, I was met with a "let me check with my manager" The hostess returned and and without even slowing her gait uttered "It's still going to be 40 minutes" in a way that couldn't have been any more obvious that they didn't want our business if she were wearing a neon sign that said GET OUT! I found it odd that this "manager" never made any attempt to speak with us and instead just dispatched his or her minions to do it each time. I don't work in the restaurant industry, but I would think the goal of a restaurant manager would be to get as many customers as possible, especially on a Saturday night when the locals had left us plenty of tables available. In the end, our group ended up splitting and taking refuge at a few other restaurants in the area. Given the amount of poor reviews for this location, I guess I shouldn't be surprised by our experience. In fact, perhaps I should offer a thank you to this faceless Manager as most of the other 1 star reviews were people that had actually gotten to eat there and were critical of the food and service. We only wasted 25 minutes waiting for a table, but didn't spend any money and were still able to have a good dinner elsewhere. read more

Came back today since my bf wanted wings and fast. The Gainseville Bdubs was too far from us. Or else I would've gone there. Asked for 3 bogo wing orders. Got 1 bogo amd 4 sauces on the side. How the heck do you get that wrong? Then, once a manager corrects my order, it then comes out to me missing about 10 wings and 2 of my flavors, my veggies amd my dipping sauce for my mushrooms. Request my misaing stuff and leave. When I get home, and after calming down, I realize that they still forgot 1 of my original sauce requested wings. Definitely not gonna give them a 3rd chance to mess up my order. Ridiculous! Maybe it's the age of workers up front or the lack of training. I don't know, but whatever it is, they should figure it out and fix it. read more

BWW - Have you ever read your online reviews and wondered why you have a 2 star or lower rating? You probably should block off an hour, or two, on Sunday mornings to do so! Your team drastically needs customer service training --- your staffs snarky comments and snide remarks were not only unnecessary, but unprofessional (you might want to contact Chic-fil-a or Walmart to update your customer service training plan - I assume you have one?). Your online ordering system is trash --- you lost my order despite sending an order confirmation email with a scheduled food pick up time... your system flaws are not my problem; they're yours - own them - fix them... after making me place a new order in the overly busy and crowded store, you made me stand there for an additional 50 minutes to wait on food that you said would take 20 minutes (maybe Amazon or Microsoft could help you with those systems issues and Invicta could hook you up with some watches). Your food is blah --- even Bobby Flay would tell you to stop being stingy with the sauces and over priced veggies; we're already paying for overpriced wings as it is, so yeah - you should rethink the whole $.60 sauces (@2 spoon fulls) and $.90 veggies (4 carrots / 4 celery). On one of the busiest days for your business - the Super Bowl, you failed miserably, again. This was your last chance with us though... we left the Woodbridge location because of how much they absolutely suck, and unfortunately, we are leaving your location for sucking just a little more. My fellow Americans, I urge you to spend your stimulus pennies elsewhere... read more

Buffalo Wild Wings - BWW Staff - American Near Me - Manassas, Virginia

service is very slow. made two carry out orders recently. both times the estimated time is 15-20 mins longer than expected so be ready to stand around in the lobby. asked for ranch, they had none in to go cups, only blue cheese. wet wipes are not provided unless you ask. two stars because the garlic parm and chipotle bbq wings are okay. read more

Normally I don't complain about food but hopefully this observation will have them change a little. I ordered chicken wings (for the first time) but one of my orders didn't have any sauce, even though we selected Original Buffalo on their app. It was completely plain and the flavor was really awful. The wings were super dry and had no flavor at all. Tasted as if they were cooked, frozen, and re warmed for a second time. We got the refund for those specific wings but the food wasn't good at all. What a waist of time and money! read more

Standard Buffalo Wild Wings, great wings and nothing else all that good. Clean restaurant, friendly staff. When picking up food, pretty sure they forgot about us. Waited 30 minutes before going to pick up, got there an had to wait another 20 minutes. Maybe 25 people were in the restaurant. read more

Buffalo Wild Wings - Buffalo takeout - American Near Me - Manassas, Virginia

Terrible experience. App wouldn't work so had to go in to the bar to order my takeout. Ordered my wings, set down to have a beer while I wait. After an hour and no food, had the bartender go check. After another 15 minutes, got half the ordered food. So bartender goes back to check again. Wait another 20 minutes, got the rest of the order. Now the first half of the order is cold, but I just want to get out of there. They did give me a discount on the food, but I wasted almost two hours for some cold boneless wings. read more

We had a party of 7 show up on a rainy, Tuesday night and the place was fairly empty. I've eaten at BWW before in California and wouldn't rate them the greatest wings but they're fairly solid and reliable + the service is always good. Apparently, this isn't the case here. The service was extremely subpar and the buffalo ranch wrap I ordered was so dry. I had to add a tonne of ranch to make it edible. The loaded tater tots were by no means loaded at all - they were basically all green onion with the smallest sprinkle of bacon and the tiniest amount of cheese ever. And the dipping sauce they came with wasn't appetizing at all. I'd recommend sticking to the traditional wings and dining at home with this one read more

I'm not one to throw away food. Today I did. I've had previous bad experiences with Buffalo Wild Wings but I decided to give this location a try. Ordered a cheeseburger and some wings. In all fairness, the cheeseburger was actually pretty good and I couldn't complain about it. The wings, however, were absolutely garbage. They tasted of salt, and nothing but salt. It was to the point they were so satly to burned to eat them -- and garlic parm shouldn't burn going down. How does a place that specialize in wings manage to screw up wings this badly? If I were rating the location based on the cheeseburger it'd get a 3/5. It was generally pretty tasty, but I have to judge them based on their signature product... which was almost completely inedible. Salt should be a seasoning, NOT a signature flavor. read more

This is the worst BWW I have been too, no doubt. I have eaten here at least three times and I was just not happy. On the flip side, the service was good. The first time we went in we sat at the bar and the bartender was great. He had some recommendations and we rolled with it. I tried the triple play nachos as they were the special at the time and I have to say, terrible. Reason being, the wing sauce just tasted like salt paste and the pork tasted like it was soaked in a sugar bath. No actual flavor profile to this thing at all. Plain cornchips would have been better. My wife also tried some dip they had on special where you add a wind sauce to the cheese dip. She picked the parmessian garlic sauce and it was more sauce than it was cheese. Again, just plain salty. The only thing we had that we both enjoyed was the poppers. It is hard to screw them so I am happy they didn't. I have eaten at a few different BWW, and one of my buddies said I was crazy because they are all the same. They use the same frozen food and the same sauce. This location just seems to be way saltier than the rest. I couldn't even eat the wings I ordered because they tasted like pure salt. I have had better wings at Hooters and lets face it, most of us don't go to Hooters for the food! read more

Buffalo Wild Wings - Triple play nachos - American Near Me - Manassas, Virginia

Having read most negative reviews about the customer service I was apprehensive that we should go here for office lunch . We did go anyways and the reviews are right. We waited at the lobby for a good 12-15 min before someone came to seat us . Were they busy at 11:45am ? No .. there were people at 2-3 tables and thats it . The Food was ok .. infact if you start off on a wrong note its very hard to ignore and enjoy the food . Also , there were flies around the seating area . read more