Every single time we order from Doordash from this restaurant they screw up the order and typically at least one item is missing. They could not care less, tell you to take it up with DD. I told them they needed to take the problem seriously. Look at the other reviews! I cannot imagine a national chain letting a store continue to be so bad they have 1.5 stars. KT, no you did not actually review my order. You just drew a line down the checklist. Standard practice at this store! read more

I mean it's still Buffalo Wild Wings food so I love it. But I've stopped dining there for sure. Take out only and even then it's pretty rough. Staff rarely seems confident in what they're doing which makes me think of lack of training/leadership. Wait times for take out are out of control. I would hope they would at least tell me an accurate timeline instead of coming 25 minutes after my order (which is generous based on their estimate) and then wait another 15-30. I've taken home a wrong order twice, called hoping for some level of accountability and the only thing worse than refusing to be accountable is taking responsibility, offering to make up for it and then not delivering on your promise. So that was unacceptable. The manager's name was Mallory. Not sure if she still manages the place or not. Honestly, it's simple - put people first and let the food do the rest. I'm not evening saying every customer has to be "right" but gosh at least fight for respect in addition to the cash in our pockets. read more

Worse service I've ever had, first three things we ordered, they didn't have. Then brought us the wrong food items. Had four different waiters literally & it wasn't even busy. Food was barely sauced. Girlfriend & I both agreed to never return. First & last time for us. It was not pleasant. read more

I would have to say in all my years of service and training servers...this was by far the worst worst worst example of service AND management I've ever experienced. I wish I didn't have to pick a star!!! I would give them NONE! We had a large party. With 3 joiners later, we all had empty drinks or NO drinks at all for long periods. Not even waters refilled. Some food didn't get ordered by the server, some food never arrived at all, the server didn't take all refill orders at once, he would take 2 or 3 and then come back and do more, it was unbelievable! Not only did we complain about the NONSTOP issues once, we had to complain 3 times for any attempt to correct this. I will never ever go back. Save your money and your time. You would do better doing it yourself. read more

This particular location leaves a lot to be desired. It's a night and day difference from Oakdale/Woodbury (which is a corporate training store). This Maplewood store is definitely a step down in quality. The staff is really hit or miss. If you go during the day in the summer, you get teenage kids working their first job. They must all be 16 years old. Aloof, poor customer service, easily confused. These kids sure are learning a lot, but at the expense of screwing up your orders. At night though, it's downright scary. The evening crew here (especially the WEEKNIGHT evening crew) is all unkempt hair, unwashed clothes,muffin tops bursting in too tight pants, cooks with cocked hats and sagging drawers, waitresses with neck tattoos, and bruised arms. And that's from THE STAFF! It's a hard knock life at B-Dubs apparently. Either that or this is the gangsta location (especially in the kitchen - yikes!). I'm worried about catching something when I eat in. The late night clientele matches this vibe too though.I think other people know this too, because getting a table is not usually a problem. It is the closest BWW to our house though, and the roommate and I often get the takeout. I feel like it's kind of expensive that an order of wings each, an order of mozz sticks to share, and a order of pretzels to share, sets you back $35 though. That seems kind of steep to me. When the hankering for hot wings hits though, you've got to get them! The actual place itself is newer and the outdoor patio, while small, has a ton of tv's. It could be nicer with some stricter management and some better training. When we dine in though, we drive out to Oakdale/Woodbury. It's just too unpleasant to eat in at Maplewood. read more

This location has the worse service. Group of 4 for my party. Bar only has 10 people including us. Regular seating room us at most 1/4 filled. Took 45 min to get 2 orders of appitizers. We were already done with our beers by then. It's like purposely want us to keep drinking before we eat. It's funny how our waitress asked us about 5 times if we needed more drinks, but was oblivious to the fact we ordered 45 min ago and there's still no food. And she didn't check on the food. My tip will be staying in my pocket. read more

I dont know why I keep coming back here, probably just because it is close to home. But every time I come in the service is terrible. I'm not even surprised by it anymore. Last time I was in it took over an hour to get an order of wings and french fries. Pretty sure the waitress had forgotten about us, and when she finally brought our food out she didnt even apologize, she just tried to pass the blame off on the kitchen. read more

We tried to place a pickup order at 8:30 pm. And where told they weren't taking anymore orders for the night. They didn't close until 10. We then went in to try to get a seat to eat in and where told we could not even eat in. Didn't know places closed their dining rooms an hour before they closed their doors for the night. read more

Went to bww this evening. Service and food were great! I don't understand why they allow kids in bar area. Why can't families eat in the restaurant area? My husband and I like going out for a quiet evening. We will go other places without kids in the bar area. Really bad tonite Run go anywhere else! read more

The highlight of our visit was when we were brought out the wrong flavored wings and the short waiter said, no I brought you out what you asked for because that what i wrote down... WOW... did you really just say that!! Excuse me, did he miss the training 15min segment on cust service? Just plain rude! read more

basically a terrible experience overall. ordered wings with carrots, got celery. asked for blue cheese and ranch, only got ranch. second order of wings never came, had to ask for it to be put in again. never refilled my water, never came back and asked how the food was, so she didn't even know we didn't get the rest of our food. second tray of wings came with no blue cheese or carrots when that's what i specifically asked for. and all this was after sitting there for an hour read more

abosultely cold food with poor service. i was extremely disappointed when my boneless wings came without the bone :( ruined my dad read more

Buffalo Wild Wings - my clash account, add me - Chicken Wings Near Me - Maplewood, Minnesota

A solid "meh" with an extra star just because I never have an issue getting a table right away. Clearly they sell wings, but I typically get other items on the menu like the Chicken Buffalitos or Chicken Wrap. The food is good, nothing to write home about really, but satisfies the belly. Even the mozzarella sticks were just marginal (but lets face it, fried cheese, you can't really go wrong). Skip the cocktail menu, they are tasty, but if you are looking for any sort of alcohol content, you won't get it (they measure their liquor I was told). My mojito tasted like lemonade and had no mint. Even our server said "just drink beer if you want alcohol" and for a non-beer drinker this was a big disappointment. Speaking of servers, I have never had a good one here either. They do an OK job, but I have had far too many slow / inattentive servers here to expect anything different. I always allow extra time if I am going somewhere after (which typically is the reason I come here, its the perfect place to stop before a concert at the Myth). So, I will come back again, but only because its easy. read more

server is very terrible！terrible！terrible！！ I asked hot water for drink. She said no，they don't have .....

Loooong wait to get your order put in. Loooooooooooo-ooooooo-oooooong wait for your food. Seriously. Why is this place still in business? read more

Where to start? Horrible service all around. We're told food would take 25 minutes, no worries, wait time was over an hour. The waiter promised he'd stay on top of our drinks, after requesting a refill ten minutes into my drink being empty, the server ran around and filled other drinks before getting my refill. Place was not busy at all when we placed our orders, so I have no idea what they attributed the long wait times to. I'm still waiting for my refill... read more

We come here about once every 6 weeks or so and are always happy. They're kid friendly and we love wings so IMO you can't go too wrong with BWs. Last time we were there was the first time we've had an issue. Our daughter's meal did not show up until almost the very end of our meal and you know how kids can be when they get tired of crayons and whatever toys you've brought and there's still no food! Our server apologized numerous times and eventually took it off the bill. I used to work in a restaurant so I'm pretty sure this wasn't her fault but she handled it well. Other visits have been great. Prompt service, good, hot food, full bellies! read more

Love their wings! We went in on a Saturday night with the kids and the server was great. Food came out quick and the overall efficiency was terrific. For the kids, all the tvs were a bit overwhelming, but hey it's a sports bar/wing joint so...what do you do? The manager was great as well, I don't know her name, but she was super friendly. I will definitely eat here again. read more

Service is not normal all my kids food wings came out ten minute apart they forgot appetizer. On top of that they brought out fries first and no ketchup. This service isn't covids fault it's been managements/cooperate read more

Agree with Jack on the tables not being wiped off dry, and I can see that being irritating, but I always go later on when it's busy so I can understand it. I've been here around a dozen times, and the service has been good most of the time. No horror stories, but sometimes the place is so packed (and loud; the TVs are blaring & the customers are talking loudly) that the staff just isn't as fast as you'd like them to be. There's a really cool waitress there, Brix is her name I believe... if you are lucky enough to get her, you will be happy. She is always checking up on tables and getting refills & whatnot. The Wing Leader (aka the manager) is a cool dude. I enjoy my wings when they're not drowning in sauce, and I know that separates me from most. Most times, I am very satisfied! Good staff, and a up-tempo atmosphere make this a fun restaurant to attend. And I know there's a bar, but they could turn down the TV's a bit (or reduce the echo effect of the sound) to make it a little easier to talk in. But that's a very minor fault. Thumbs up! read more

I was pretty disappointed by my experience here for the following reasons: -it took about 10 minutes after being seated for our server to come ask for our drinks -the tortilla chips for the chips and salsa were definitely stale -the wait between when we ordered our food and received it was 30-40 minutes -our drinks and empty appetizer plates didn't get removed until the very end of our meal -the wings were good, but the burger was bland and didn't even include everything the menu said it would Overall I would NOT recommend this place to anyone (even for post-drinking food, just go to McDonald's!) and I do NOT plan on coming back. read more

Service was decent. The wings are always HARD and not sauced all the way. Looks like the cooks got lazy and sprinkled the dry rub on our wings. When asked to have a little bit more, we were charged for it. LOL. THE PLACE IS COLD. Looks like the management team overworked their employees, all sweating and their way of compensation the team members is to have cool air to cool off their sweats. We, the paying customers, suffer. Smh read more

I love Buffalo Wild Wings, but almost every single time I order for pick up, something is missing. I don't know about anyone else, but I would like to get what I pay for. Today, out of the many disappointments I've had with this takeout service, I ordered 10 wings with Asian Zing sauce and came home to 10 regular wings with no sauce. Called them back and got transferred twice, and someone told me they were supposed to review the order with me before they send me off, which they failed to do multiple times before. Other times, I was missing wings, missing sides, and now I'm missing sauce. read more

This Buffalo Wild Wings location got my takeout order completely wrong and then didn't give me a refund as promised. Will never order from here again. read more

Terrible service. The waitress are rude. When ordering take out online and arriving at the store they'll still make you wait additional 30 mins for your food. When you go and pick up your food when the store is empty, the workers notices you but continue to carry on with their conversation hoping another worker will come help you. Also the prices keeps going up, it's not worth the price. read more

It took them fifteen minutes to decide who was going to be our server and had us sat there. Then after we ordered it took easily 40 just to make the wings. And keep in mind there were about 5 tables besides us so not busy at all. Don't recommend that location. read more

The food was alright but the service was awful. The waitress seems beyond annoyed when we ordered a second round of drinks. We had pretty low expectations and was still shocked by the crap service. read more

Very poor service even though it wasn't busy. The menus and booth were disgustingly dirty. Stay away!

I'm sorry but I've kept giving this place chances time and time again. But no longer will I be going here. This place is absolutely trash! I don't know how this place stays open. I sat by the kitchen where you can see food waiting to go out to tables and our food sat there for 15 minutes before we got it and everything was cold. We had to ask our server about our food before she finally checked on it. Ive never seen a place take so long to order or receive food when it's not even busy before In my life. Kitchen is garbage and service isn't much better. Honestly hope this place closes. read more

Pretty pricey for what you get. Lack of good leadership- you can tell just by observing the workers. Service was meh, food was meh. Wasn't sure If it was the restaurant itself that smelled musty, or our 500 lb waiter with grease stains, sweat and crumbs on his shirt. I don't want to be rude but the place just felt dirty. Won't be going back! read more

Ordered boneless wings, burger with fries to go. I live five minutes away and by the time I got home to eat, my fries were cold. Wings were rock hard. I don't normally eat at this Buffalo Wild Wings and now I know why. read more

Won't go to the Maplewood location again. Called and placed an order. Arrived when they said the order would be ready. Waited another hour for the order. Many others waiting as well. Sunday game day and the restaurant was half full. Was then given the wrong order. read more

Worst management I've ever had to deal with first off i Oder food last night around 6 says it's says it should be at my house around 7 and has now been paid for my door dasher went to the restaurant and my order was not there and no one knew anything about it (I ordered this on the Buffalowildwings app) so I call the restaurant and the manager tells me he will call a new dasher and get a order sent to me as time goes by it's almost 830 now and I have still got nothing to eat so I call again the manager this time says my food has been sitting there since 730 and there's nothing he can do for me besides have me come pick up my food I paid to have delivered which makes absolutely no sense I was just trying to eat some wings and watch football last night as I've been home sick with covid and can't leave my house but Buffalowildwings had different plans instead they think it's fair to charge someone for there meal and then not bring them there food the manager only said he can give me my money back in 5-7 work days this location needs to address this problem I didn't get any food I should have my money back right away and I should be compensated for the waste of time and the mess up on Buffalowildwings end I don't think I will ever go back since they can't make this right! Worst management I've ever had to deal with! read more

Came in during a busy football game to which I was literally denied service by the hostess. I walked out and went to the woodbury location instead. They always mess up the orders or the food is overcooked or cold. If you want to eat wings there are better places around but I would not recommend this location. Edit: Came back to give it another shot on a Thursday after work with the girlfriend. Not only did we receive bad service but we both ended up with food poisoning. read more

Called in an order, was supposed to be ready by 710pm, come in and am old another 20 minute wait, now am going in 40 minutes. Fucking ridiculous! read more

Waitress was horrible told us she couldn't give us two different sauces because it was busy and the silverware was so so dirty

Very slow service. Lots of employees just walking around doing nothing, but talking with each other. Very loud. Dirty tables unattended.

Wow... Service in the bar area is abysmal. After waiting for 10 min to get acknowledged I went up to the bar to order drinks for my party of 3 and was greeted by a bartender, who not only was rude, but told me to wait because I'll have a server help me. I proceeded to state that's wanted to order from her because I didn't have a server. Not only did she tell me to continue to wait, because she was extremely rude and have me attitude about it. I haven't been to this Buffalo Wild Wings in almost a year, and it might be another year before I come back. read more

Have tried take out from the BWW (both over the phone and online) a handful of times in the last year. Every single time we try, they get at least something in our order incorrect, i.e. wrong sauce, missing parts, missing substitutes, something every time. Last night i waited 45 minutes for some boneless wings and a wrap and both items were wrong. By that point, I was so tired of waiting (and already witnessed another person wait 10min for a manager) that I didn't bother even trying to resolve it. We haven't braved dining in, so not sure if the services is better or not. read more

I dont onow what all the bad reviews are...i get mine delivered and it's always hot and the food is always really good.