2/18/26 Today we took 13 residents from Swan Pointe HOA to Buffalo Wild Wings, Middletown. This was a great time to go tonight because the Olympics were playing a curling event. What else was great was that we were sitting across from Ralph, who has been studying the game and now we know, he's an expert. Our server tonight was Clay and let me tell you, he did a great job. He had a lot of energy and never slowed down all night. He went around and got our drink orders and our appetizer orders. They have Happy Hours from 3:00 until 6:00, so we all rushed in to get there before it was over. They have appetizers from 3:00 pm to 6:00 pm. The prices range from $3.00 - $6.00. There are also Happy Hours prices on some drinks. Check their app for details. We looked over our menus and they had quite a bit of choices. Both kinds of Wings, a variety of Chicken, many types of Burgers , and Salads that were really fresh. I had a Patty Melt on Toast. It had Swiss and American cheese, Bacon and 2 Smashed Hamburger patties. I had them leave off the onions. I loved the burger. I chose the side salad. It was so delicious. My husband had the All American Burger. He thought it was really good. He chose Onion Rings as his side. Looking around the table, a lot of people chose Hamburgers, Wings, Cheese and Dip. We really had a great time and I have to brag on Clay one more time. He did the best job with taking care of 13 people at our table plus a pretty good amount of people at the tables behind us. We also want to thank their GM, Tina Suddeth, for being a Big Supporter of Swan Pointe. read more

Buffalo Wild Wings - Bacon Patty Melt that was so good! - American Near Me - Middletown, Kentucky

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It's been a long time since I've been to BW3. We went for lunch and it was ok. Let me start off with the food which was the service. It was great no complaints. Now to the food....idk if it's because there's so many amazing chicken places out now or if the food has really went downhill since when I first visited a BW3; but, it was mediocre at best. We ordered the ultimate nachos and they tasted like generic tortillas you would get at a gas station. Not impressed at all. They did have a pickle hot pepper that was very tasty. I ordered the Crispy Buffalo Chicken Salad and it was ok. It all came down to the chicken. It just wasn't that great. The girls got boneless wings they didn't eat a lot. I don't like the feeling of paying $70+ for three people feeling like we couldn't went through a drive thru and had tastier food. The 3 stars are for the atmosphere and the service which was great. read more

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Smaller than your typical Bdubs location. Bar area is packed with TVs for watching the game and they do a decent job of getting the games on the game you want to watch. Bartenders and servers are very good. Food typically comes out very fast even on a football Sunday. read more

Food was ok. Service was terrible. We have never been so disrespected by a waitress. She or the kitchen messed up the order and took offense when we asked about it and said she was busy "running food." There were maybe 5-6 tables full on a Saturday at lunch time and she was not the only server. . This is not the way you respond to customers and tells you all you need to know about the establishment and servers. When she finally brought the food she threw it down and said nothing. read more

My wife started on the classic chicken sandwich that comes with fries. While it's Veterans Day and I went with the Veterans special 10 wings and fries. This is really a Military Appreciation Day!!! read more

Buffalo Wild Wings - 10 piece spicy garlic - American Near Me - Middletown, Kentucky

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I ordered the 6 for $20, burger was warm, wings, fries and onion rings were cold. No drink for most of the meal. They offered to give me 6 wings but I had to join the rewards program. No worries, you obviously don't want customers with this service, no since in going back. read more

I'll start by saying I come to this establishment often and have always enjoyed my experience. Although I was there last night (12:30AMish) and the experience was not the same. We started hearing shouting by the kitchen between two girls, damn near fist fighting, one being the server fighting over what seemed to be the manager on duty. I hate complaining but I feel this was very unprofessional and needs to be acknowledged. read more

Horrible food. Like WOW. I know this isn't a Michelin star restaurant but the chicken nuggets my 2 year old eats from the freezer are better. Everything was so burnt and over fried. Not edible. Will never come again. read more

Buffalo Wild Wings - Over fried burnt - American Near Me - Middletown, Kentucky

I can't rate the food, but had a great experience at the bar! The female bartender (long brown hair) was SO friendly and was game for making me a new tik-tok cocktail. Great prices for this area on drinks. Bar and bathrooms were both super clean as well! read more

The food, the service, the urgency to take care of my order.. everything was great! I ordered a Beer Cheese Cheesesteak sandwich and it was fresh, hot and delicious! Along with the 10/10 Chipotle flavored wedges. SO GOOD! Shout out to my servers Brianna and Rachel (: I'll be back soon! read more

Buffalo Wild Wings is great! The ambiance is fun and the service is always wonderful as well. I stick with the medium wings if I order wings, but I usually get the street tacos and snag a few of my husband's wings instead. read more

Buffalo Wild Wings - Brisket tacos - American Near Me - Middletown, Kentucky

I placed an order through the app with a promised pickup time of 6:00 PM. Given that it was Super Bowl Sunday, I expected some delays and was willing to wait. However, after an hour and a half, my order was still not ready. At that point, a server approached me and asked for my name. As my wife handed over our receipt to help, the server snapped at her, saying, "I said SIR!"--completely dismissing her and speaking in an unprofessional, rude manner. I immediately stepped in to clarify that she is my wife, but instead of apologizing, the server just wrote down my name and walked away. Frustrated, I went to the counter to request a manager. A few minutes later, the same server returned and said, "I spoke to my manager, and your food is not in good quality, so we are going to make it fresh." This only added to my frustration--why was my food sitting long enough to become inedible in the first place? I also told her she needed to rethink her approach to customer service. When I finally spoke to a manager, they agreed to refund my order, yet I still had to wait another 10-15 minutes for the front hostess to process it. By the end of the ordeal, we had waited nearly two hours, dealt with unprofessional behavior, and left feeling completely dissatisfied. This experience was unacceptable, and the lack of courtesy and organization was disappointing. I won't be returning. read more

This is my favorite Buffalo Wild Wings spot! But you're getting what you expect from this chain here. Lately it has had a dip in quality service, but overall they do really well. Their bar area is always on point and probably the best serviced area of the building. Food is always hot, fresh, sauced to perfection. Is this location a life changer? No, but is it a good location for the brand? Definitely read more

Walked in at 11:10pm with a group of 8 people and waited 5 minutes before even getting greeted, in an almost empty restaurant. Before even getting seated one of the servers was arguing with the manager which made us uncomfortable. Once we finally sat down, one of the servers told us that they were trying to figure who was gonna take our table. In the background, we could see the servers arguing which is totally unprofessional. One server offered to take our table even thought they had already been cut. We were asked how long we planned on staying and if we were splitting checks which sounded like they were in a hurry to get us out. Those questions made us uncomfortable and feel very not welcomed. We ended up leaving. Poor management and lack of professionalism. read more

Overall it was a clean resturant but they once again raised their prices on everything. It's already over priced for wings since the cost of wings are cheaper than they were pre-Covid. Also their fries are still worse than McDonald's fries lol. But overall the chicken sandwich was pretty good with the garlic parm sauce and the customer service was really good. read more

Buffalo Wild Wings - Garlic parm breaded chicken meal - American Near Me - Middletown, Kentucky

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Good service and my wings we're excellent. I had the next level down from the hottest which also was a hotter level than the original franks. Sauce stuck to the wings and they weee cooked perfectly. This and fries which is a must for me when eating wings. Beer was cold. I would return to this location. read more

Good food, Lavonya needs more training. Didn't check on us our whole meal. Food was good but a refill would've been amazing. Also probably would've bought another drink too. read more

Unbelievably poor service - so bad that we were comped our entire meal after our waitress complained to us that our table "wasn't even in her section" after asking for drink refills. Management assured us that she's "usually not like this" and their location is top 25 in the nation - there is absolutely no way. Over 40 min to get 3 basic meals, waitress didn't check on us once or get us refills, wasn't even that busy. Overpriced mediocre food isn't tolerable when you treat customers this way. Avoid and go to roosters or rumors - they would never tolerate this. read more

I ordered delivery at 9 pm and it came at 11 in the morning and I couldn't refund. Then when I got it, it looked like someone poured buffalo sauce all over my bag and boxes inside. read more

Buffalo Wild Wings - American Near Me - Middletown, Kentucky

The service was God awful. I ordered unlimited wings, and after I got to 16 they stopped coming by. I paid 4$ for a drink to only get 2 refills. I told the waitress I was going to stay a while and she tried to rush me saying that she "got cut" and when I offered to tip her she said "no I'm going to stay." I would've been better off with her leaving because my refills would've been the same... 0. Had to ask to get more wings and try and get her attention after she hadn't come to our table for 30 mins. It's a joke. The place is a joke. read more

Walked in, not a super busy night. We see people at the takeout counter but stand at the host stand. Stood for 10 min no one acknowledged us but we did make eye contact with a few employees. We we're trying to be kind but but eventually walked out. This is the second time this has happened. We were trying to give it a shot but not worth it. read more

We waited for about 40 minutes for any food to come to our table. We did order an appetizer to help hold off the toddlers and kiddo, but it didn't come till our food came. That being said, we definitely should have at least gotten the kids food first which was mac and cheese with fries. Our server apologized profusely about the appetizer not coming out beforehand, as there are food runners who run out the food. My husband's burger and fries were cold and the burger was not very good. Which is saying alot as he usually isn't one to complain. Then, by the time I got home, I was sick to my stomach. Overall experience was not pleasant. I had 6 wings, not hot by the way, and beer battered onion rings. Yeah......not going there again. read more

Buffalo Wild Wings - Inside view - American Near Me - Middletown, Kentucky

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I can honestly say this is probably the worst Buffalo Wild Wings I've ever been to. There is never anyone at the front desk when you go in. You have to stand there forever before anyone notices that you're there. It was recently remodeled, and whoever thought of that set up did a horrible job because no one can see you're there. The customer service is mediocre at best And there is no clear way that they are fixing the food. There's hardly any sauce on it at all one day and the next day it's flooded in sauce. I only go there because it's just up the street from where I live otherwise I would never go there but when I do, I always expect a bad experience and it never fails. read more

We haven't been to a BWW in years and it was the worst meal we have had in that many years. The French fries were cold; server brought the wrong sauce; bleu cheese sauce was watery; order of 10 wings tasted so nasty we ate only 3 & server hated her job. YUK!! read more

We had a group of 6 and all ordered the unlimited wings promo. Our waitress, Brianna, was incredible. She tended to all of our needs and provided quick wing refills (we ordered 3 rounds). Food was about the same as every other Buffalo Wild Wings. Only giving 5 stars because of the amazing service. read more

We decided to get some wings for carry out to watch the super bowl. I'm not sure if they ran out of sauce or if parmesan garlic is now a dry rub, but my wings were horrible. I'm giving two stars because at least my order was done on time even with the high demand. I'll be sure to check my bag next time before I leave. read more

Buffalo Wild Wings - Overcooked parmesan garlic wings - American Near Me - Middletown, Kentucky

They weren't busy. 60% empty. Food came out missing stuff, boneless wings were old and my beer tasted like dishwasher chemicals.

The wings were good as usual just like other locations, but service was not there. Once we got our food we saw our waitress twice. She came to check if we got everything a couple minutes after we got the food. And a second time when we finished. None of the drinks got refilled. This was my first time at this location, so maybe I just got someone that has had a long day or just bad in general. Also I ordered a large with 4 different sauces. They came out on the same plate. It's not a huge deal but I like mine to be separated. read more

Buffalo Wild Wings - Large wings with 4 different sauces - American Near Me - Middletown, Kentucky

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Ordered DoorDash, he was great, got there before the food was ready. Once delivered, I think our chicken wings were actually bits of breading that fell off others, there was NO chicken and it was COLD. I also ordered a salad with ranch, got no ranch, no fork. Also ordered celery and ranch, no ranch. I immediately called the restaurant, someone picked up but didn't say anything. I said hello a few times. Called right back and was placed on hold with no greeting, been on hold for 25 minutes so far. .... DO NOT GO TO WESTPORT BDUBS IF YOU WANT CHICKEN IN YOUR WINGS! UPDATE: after waiting over 30 minutes, I asked for a manager, and was hung up on again. Called again and the same person answered, this time stating he was the manager. He says the phones have been disconnecting. Financially I have to get a refund from DoorDash. As far as discussing the service and quality, he didn't want to talk about it and kept saying get a refund from DoorDash. He hung up on me when I asked what I was supposed to eat since I'm stuck at work. read more

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So clean , Fully Staffed, Great Atmosphere, Awesome Bartenders, New Management, New TV'S, Newly Painted, Happy Hours, & More ! 10 out of 10 Recommended To Everyone I know ! read more

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We were there at 6:30 'ish. Place was packed. Our bartender/server (Kayla) was amazing! It appeared she was taking care of the customers at the bar along with the seated tables. She was on top of everything. The food came out very quickly and was delicious. This was on a BOGO Thursday no less. Will definitely be back! read more

Had lunch here recently, sat at the bar. The bar had visible dried streaks from I guess a dirty rag used for cleaning (irony) - I tried to wipe it down myself with a napkin, nope, dried pattern from a wet rag. Also bar had grease marks that I could wipe around with a napkin in a swirl, nice. Ordered chicken tenders & fries. Odd, it appears to be dried mac-n-cheese on the pan on which my lunch sat...scraped a few dried chunks off with my fingernail. Mmmm tasty. I don't often take photos of my food or dining environment, but this time it seem warranted. Good to know Bdubs is subpar nowadays across the board at multiple locations. read more

Buffalo Wild Wings - Dried mac-n-cheese on my pan? I didn't order mac-n-cheese, but it sure scraped off like mac-n-cheese. So clean! - American Near Me - Middletown, Kentucky

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We have ordered take out from here about once a month for the last four months and I understand making allowances for short staff etc. but not one of our last 4 orders has been correct. They forgot an item each time. This last time it was a burger usually it was the fries. The fries and onion rings were extra crispy as if they had been under a hot light for a week. Needless to say we will not be patronizing this establishment again. Healthier for us anyway. So thank you b-dubs for the encouragement to not eat there again. read more

Took 45 mins with 17 people total in the restaurant and took 45 to get drinks. Horrible service

They never reimburse my money or give me the credit for what was missing in my order, lady in the afternoon shift name Brianna was rude and very unpleasant she's was acting sarcastic too the food wasn't correct and she said they were closing they cannot get my order the manager will contact me. Still waiting! read more

Went in on Super Bowl Sunday and was pleased with the accuracy of the takeout orders. Will come back. The wings were really crispy, but they did need more sauce. read more

Good service. Kid friendly! Food is good and service is timely. Plenty of tvs for game watching! read more

Buffalo Wild Wings - American Near Me - Middletown, Kentucky

I walked in and stood by the cash register to pick up an order. The waiter looked at me and went back. Then another couple walked in after I'm standing at the register for 10 mins. She greeted the people that walked in after me and got them seated. Sue gave them drinks and served them and kept ignoring me. Literally the worst customer service ever. Also their phone kept ringing multiple times and they didn't pick up. They also never got my order apparently. read more

Stopped by for happy hour. Had a few beers. Server was good. Company was good. They have a spicy margarita that was delicious. I didn't actually drink it, but my friend said it was good. I believe her lol Not much else to say about this visit. Decent happy hour from like 2 to 5. I believe they were $3 beers. Sorry for a poor review. Creative juices aren't flowing like normal. read more

On Larry Hoover nem, the shit was bussin. My server was a lovely, thick, young white woman who was very sweet and I care a lot about her.