I did not receive my complete order. When I called to speak with a manager they told me no manager was there. They told me there was nothing they could do. we will not be back. Terrible customer service. read more

Good burgers! Burger was freshly made to order. The bun was fresh. Burgers look like actual beef patties like you make at home instead of the miniscule hockey pucks you typically get at your typical burger place. I'll definitely stop in any time I'm in the area! read more

Not sure why this place doesn't have 4+ stars. The burger and fries were actually fire. The quality of meat is good as well, nice crispy edges. I ordered a double cheese burger with sautéed onions, red peppers, and jalapeño. Paired with Cajun fries. Everything was pretty solid, I prefer this spot over the usual fast food burger restaurants. Lady up front was real busy but she was still very attentive and sweet. read more

Home Run Burger - Cheese Burger - Burgers Near Me - Louisville, Kentucky

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I was not a fan of the mushroom Swiss burger, they put some sauce on which does not taste like A1. But I will say the meat itself had really good flavor. The fries are very good too. Next time I will try a different burger. read more

I think this place is slept on , it's my first time here and it's better than majority of fast food places. Got my food not even 5 minutes after I had ordered and it's actually good. We pulled up to nobody in the parking lot and were skeptical but I'm impressed. read more

Home run burgers is a Lousiville franchise burger joint that just opened up this location off outer loop right near the okolona and highview community borderline. Location was a longtime Dairy Queen's so when locals seen a new burger joint coming to this location there was some buzz. So when this place opened me my oldest daughter and a school friend of hers was excited to give it a shot. On our visit they was completely out of desserts and ice cream (queue up the is this an old McDonalds location and not an old Dairy Queen location jokes). So we stuck to burgers and fries. One personally ordered the Bases loaded in This baseball themed establishment. This was there take on a breakfast burger. It was decent. Medium sized sandwich and little bit greasy but it was a solid burger. My daughter for the Home run classic which is a ordinary burger. She was not a fan at all. My daughters friend got down French fries and I ordered cheese fries. We both agreed these fries were gross. They were sweeter than the ice cream they didn't have. Very strange to have a cheese fry and have a sweet taste. Neither one of us could finish these fries. The place was brand new when we visited. However the place was already pretty nasty and dirty. So not a strong start. Overall the once excitement was dwindled down with disappointment. Burgers seem hit and miss and fries are added to my "never trying those again" list. I may give them another shot soon. However, home run burger was more like a infield single for me. Nothing to get excited about. read more

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It been a long time since I've had a burger that reminded me of Akbar on Detroits Westside. Good job good burger and fries. read more

I try something new every time and have never been disappointed. And everyone who works here is so nice!!! And really great prices for made-to-order stuff read more

Hi I stopped in here yesterday about 3 o'clock for a late lunch. This place is not getting very good reviews so I was kind of skeptical about trying it. But I went to the drive-through place. My order got a single burger with tomato pickle lettuce on it. It was about $6.50. It's extra for the cheese. The burger itself was really good. I enjoyed the flavor of the meat and I thought the bun was Nisen toasted so the burger itself was good. I will give it a four-star the price brings it down a little bit almost 7 dollars for a single patty burger is not the best price. But the guy that window is nice and the food came out quick. read more

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Back here with an update. Food is A1 like my last review. The service is also A1 and the crew seems to really enjoy working, giving the place a great energy. The dining room is really clean. The whole place really. But there's some leak in the men's restroom. Huge puddle, no signs. read more

Home Run Burger - Back at Home Run burger - Burgers Near Me - Louisville, Kentucky

This review is specific to their drive-thru, as I've now been a few times and come away impressed each time. I'd been meaning to pop by here since they opened last fall (?) and just haven't taken the moment. I literally drive by here probably 4x a weekday or more, but the initial bad reviews made me feel I should wait until they had a few more swings at the plate. However, when they put up signs recently that they serve breakfast now too, that was the push to get me through the gate. A good breakfast spot is right in my ballpark. I haven't tried much but their biscuits & gravy is tasty, not epic, but good, and inexpensive. The morning drive thru service was quick & friendly. Stopping by to pick up a couple sandwiches on the way home one evening was a similar experience & surprisingly quicker than expected as I ordered their pork fritter sandwich which I figured would take longer. Also, their mushroom swiss burger is certainly one of the better ones I've had thru a drive thru. read more

Just drive past and go somewhere else. Did a drive up order, NO ONE, I mean NO ONE was in there. There was however one car, parked crooked in a handicap spot with no placard - I would guess this was the person working. Food was completely wrong. I MEAN completely. I got back to work and scraped the gross chunky sauce off of the burger that shouldn't have had any. Also, do we have to give billing zip codes STILL at the drive thru window? COME ON IT's 2024! $30 right down the drain! read more

Ordered from them and I received my order a hour later and food was cold bugers where not as order , 47$ down the drain

The service was great and food was hot and fresh and super fast. Will definitely be back!

Most disappointing meal. My husbands burger was over cooked. I got the chicken. 2 tiny pieces , thin, low quality on a big bun. Overpriced! We won't be back. read more

The JUMBO hotdog is a regular sized hotdog. The fries were greasy and soggy. Will never spend money here again. I was at the Outerloop location. Way too expensive for the portions and quality of food. read more

One of the few places open on Christmas Day so decided to give it a try. I got a double classic burger, and with the Cajun fries. The burger was pretty good, comparable to a five guys burger. I give it a 8.5/10 it was pretty good The Cajun fries were pretty good aswell. I see people saying that the fries are sweet? Not at all, but this could be because I got the Cajun. They were wayyy better than five guy fries, not crazy soggy like five guys, but a very similar taste. Solid 8/10 The costumer service was excellent. I ordered online, waited maybe 3 minutes to get my food when I got there. The only thing stopping me from giving 5 stars is the price. I ended up paying $16.11 for my meal, which is more expensive than five guys and most high quality burger spots around the city. Biggest takeaway from this is, if you like five guys, then you'll like this spot. Oh and order the Cajun fries so you don't get stuck with sweet sugary fries read more

I got the mushroom swiss burger and cheese fries and my son got a burger and fries. Now the lady at the counter taking orders was very sweet. But the food is not good at all. The burger was poorly put together and not good at all. Cheese fries you can see they are a mess and the fries are sweet. I know they just opened but this is not good food. The lady that was handing the orders to the people was rude and and lazy. Never again read more

Home Run Burger - mushroom swiss burger and cheese fries and my son got a burger and fries - Burgers Near Me - Louisville, Kentucky

Tried the new homerun burger on Outerloop today. The employees were really nice but the food was horrible and grossly overpriced! The fish sandwich is almost $7 and it's just a soggy frozen fish filet on a bun- no cheese, lettuce, tomato, and they don't carry tartar sauce. We ordered a single cheeseburger combo and it's almost $11, but we received this burnt double hamburger with blue cheese and cooked onions. The burger was so dry that my son just spit it out in the garbage. The food was inedible except for the fries (which weren't crispy and tasted like a five guys knock off) and the strawberry shake was good. They also didn't have all the toppings on their menu like the other home run burgers restaurants. I'd say I'd give this place another try since it's their first day, but the quality is just not worth the price. Five guys is much better and probably cheaper. I gave two stars only because the employees were so nice. Sorry for the bad review, but the prices are just ridiculous for food that you can get from a concession stand at a little league game. read more

Home Run Burger - Burgers Near Me - Louisville, Kentucky

We stopped at home run burger on the way home am I have to say, they have pretty good food and their customer service is out of the park lol they turned coco melon on for the kids an everything. I'll definitely be back. The only thing I wasn't a fan of that kept it from 5 stars is the fries. read more

Home Run Burger - Burgers Near Me - Louisville, Kentucky

Went for burger week. Only time Ive went. Waited 40 minutes, asked the cook about our order, she stated it will be out soon. Another 10 minutes pass, no food, she comes and asked us if we enjoyed our food. We had not received any of our food. She told us she would bring it to us, didnt bring it to us, then asked us if our food was good. We waited for an hour on one burger and fries. Horrible Service. read more

Tried this place for the first time. All I can say is the food was sub par. I had the bases loaded burger. It could've been a home run if the meat was seasoned! The strawberry Shake tasted like it was made with Strawberry Nesquick. The Cajun fries were good. I would suggest sprinkling the Cajun seasoning on the burgers it would help the bland burger taste. read more

Had lunch here. Not good. Fries were both hard and soggy, I don't know how this happened, maybe oil not hot enough? Cajun seasoning on fries did not taste good, bland, and a ton of it. Threw the fries in the bag after 3-4. Burger was edible, about all I can say, and too expensive. I believe I had a language barrier situation. I don't expect this establishment to be around long. read more

The food was excellent, and the service impeccable. Connie the manager was very gracious and helped us with a food order problem. Would highly recommend. 100 stars and Connie should get a raise. read more

First time visiting, hospitality was amazing! Food was quick, perfect and delicious. The theme was so on point and made me feel at home. Shout out to the workers for making this a possible new regular! read more

Not sure why there's so many bad reviews. The burgers & fries are good. It's basically Five Guy but a little more affordable plus a drive thru! Also, while this location is new, Homerun Burgers has been in Lou for at least 10 years. read more

Me and my son just had the worst dining experience ever at the new Homerun Burgers on Outer Loop. While we were waiting to order, 4 different people brought their food back to the cou ter because it was wrong. That should have been my cue, but, we waited. Placed my order, the lady gave me the completely wrong amount of change, not even close. Then we waited, and we waited, and we waited. While we were waiting, every single person who's food came out, was wrong. Every single one. Our food finally comes out 35 minutes later. My mushroom Swiss burger came out as a chicken strip on a bun. JP's not even close to be right. I take it back up there. While I am there waiting to get my right food, someone came in from the drive thru, he got a bun only. Nothing on it at all, just a bun. Another guy comes in, they had asked him to pull away from the window and told him they would bring it out to him. He waited 45 mins, they forgot about him. They finally get me my food, and it was wrong again. The manager says he will go in the back and personally make it, takes my receipt and heads to the back. Another 10 mins goes by. I go back up and he says he forgot about it. Makes the food and it comes out completely wrong again. At this point we have been there 1 hour and 7 minutes waiting for 2 burgers and 1 fry. I ask for a refund, he insists on making my food and giving me a refund. I agree. He brings out the food and guess what.....it was wrong again!! I started laughing and asked him to admit that nobody had any clue what was going on. The owner's wife came over screaming at me to get out, "we already refunded your money, just leave!!" After a few more words for her, we left, 1 hour and 20 mins after getting there, our food being wrong 4 times, getting the wrong amount of change, and never getting to eat. During this whole ordeal, EVERY SINGLE PERSON who came in or went through the drive thru came back up to get their order corrected or get their money back. Every single one. They had every excuse in the book, we dont speak spanish and all of our cooks are mexican, it is a new computer system, it is Sunday, our head Chef is out sick today. Honestly, there was even more that happened, I just dont feel like typing any more. Give them some time to get their groove or just don't risk it, that is my advice. Yeah, just don't go. read more

Couldn't get order right after three tries. Burger was garbage, so we're the fries. Pretty sad. Save your money.

Burger was good, but messy with the Home Run sauce. The fries were cold, limp and inedible. This place is going to have to shape up if it expects to be open long. read more