Unsure why this BW3 has such low ratings. We've been coming to this BW3 for over 20 years. Recently, we had a wonderful game day (Lions) dining experience. Server was friendly, attentive, and without error. Wings were hot, well-sauced, and our drinks were cold. We've been to at least 40 BW3's and the Muskegon location is always a solid option. read more

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We came in for a late lunch on Sunday 1/5/25 around 2:30 and sat at the bar. Kristine took great care of us. Got our beers quickly, she was friendly and attentive. The restaurant was crowded, but not totally at capacity and there was football on every tv (but the keno tv). This BDubs was remodeled about 6 months ago, giving it a cleaner more modern appearance. However, with the remodel the tvs behind the bar were moved up so high - it gave us both kinks in our necks! But there were 8 NFL games, on 8 different tvs and if you want to watch footballs, this is the place to do it. We started with Cheddar Cheese Curds. Our first time having them here and they were good! Beer battered, so the coating was light and they were hot! Served with a spicy ranch and we added regular ranch too. I had the All-American burger and I was REAL happy with it. Smashed burger patties with a nice crust on it. The bun was toasted and the pickles were thick slices and the perfect balance to the richness of the burger and cheese. The burger came with fries and they were hot too. He had 15 boneless wings (don't call them 'nuggies') with a buffet of sauces - on the side. He is a HUGE fan of the boneless wings here. I am not. I think they are fine, but I think they have way too much coating for me. I think if we ordered them tossed in the sauce it would be ok, but when the sauce is on the side they are equal parts chicken and breading. To sum it up - cold beer, lots of options. Food is good and service was great. read more

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My son and I went here today on veterans Day as we are both veterans for a veterans Day special. My son just had oral surgery and when I explained this to them and asked if we could possibly get the meal to go, we were flat out refused. And this was at a To Go service Buffalo Wild Wings. Very disappointed as veterans who both proudly served our country. You could do better Buffalo Wild Wings. read more

Great food Great atmosphere Love the people I recommend the tenders vs the boneless wings. More meat, less breading and you can get all the same flavors. Plus you can get them grilled! read more

Worst service. Waitress let us sit for 30 min before "checking" on our order. Food wasn't right and had to be remade. Won't come back. Save your time and go elsewhere. This is third bad experience in a row here. read more

This was a "to go" order. There should have been three sauces with it. There were none. The chicken was cold and two orders were incorrect. The food was overcooked and tough to chew. There is nothing positive to say here. read more

Thanks Brandie and Tim for an angry and disappointing evening. You forever lost weekly customers. How it all began... She carded my friend who is 53--kinda weird but okay--and then we wanted to order a drink for her husband who was arriving from golfing. Brandie wouldn't bring it until he arrived so she could see his ID. My friend explained they come there every Wednesday night after he gets done in his league and has been able to order his drink. So, I elected to order a beverage and she could see his card when he arrived and we could move it over to him post ID sighting. I showed her my ID (I am a 1982 baby) she looked at it, leaves like she is going to follow through and instead she tells the manager, Tim, who comes over to our table and berates us telling me he wouldn't bring me the drink. However, we were three eligible drinkers waiting for a fourth joiner with only one drink on the table, and he wouldn't bring me that drink. Downright refused me a beer. So our friend shows up, gray hair and all at 59 years of age, and Brandie KNEW he was going to be coming. Does she come over right away to ensure our needs are met? No. If you are going to tattle, at least hold your head high and not walk by in shame, ignoring your table, and unable to make eye contact. Aren't you in the service industry? Not very hospitable. What proceeded was, in my opinion, unacceptable becoming the reason for writing this. ZERO eye contact WHILE walking by many times before stopping. And our friend is waiting. She knew!!!! At one point he voices to her as she passes, 'can I order that drink now I have my ID'. It took 15 minutes for our joiner to get his drink once she did look at his ID and his food was gone by the time it arrived. And then she blamed the bartender, saying it was his fault!!! Do you always throw your colleagues under the bus Brandie? Then she tried to rush us out by putting the check on the table before we were done. I asked her to wait, if she had any social acuity she would have recognized it wasn't time. But I'm sure her shame was super high, if you are going to tattle, you gotta own it Brandie and continue to be a good server. At the end, I couldn't help it and told her she was the worst service provider I had ever encountered!! We still tipped her because we are good humans. This is the classic post pandemic train wreck many restaurants are falling into. We will just go to the ones that aren't. read more

Service is terrible. Food delivered cold and stale. There was actually a dried up skim on one of our sauces. It was disgusting!

our bowling team often comes to this Buffalo Wild Wings on thursday night. I'm tired of getting here at 9:15pm and not getting our food until 11pm. it's very obvious they make tables rack up their bills ordering drinks and stalling their food. The place is 75% empty and I notice tables of people not drinking or under the drinking age getting their food and leaving before our food comes out. I can understand the BOGO Thursday deal but it's still happens on that night too. Go in at lunch time and you get food and drinks no problem 10/10 there. Night time on the other hand it's just a joke. I don't know if it's a team effort for the waiting staff to do this but the way I see it I can't leave a good tip on this circumstance. There's already a just awful waitress that's been there for a long time they I try to avoid ( short lady Name starts with a M) runs around at 200mph doing everything except what she probably needs to be focusing on and throws excuses out left and right, but I find it kinda entertaining to watch her. I'm still going to come to this buffalo wild wing but I wish I could come with a better expectation. Still the best place to go and watch a sports game but most Of the time I'd like to get in and get out in a reasonable time read more

Walked in and walked out. For whatever reason they were closing up outside seating early and inside was just way too crowded for me to be comfortable these days. Friendly enough but unwilling to let me sit outside even though there was a party out there they said they were waiting on to close out. Such a nice night for it too, what a shame! I wouldn't be turning away any customers in this economy. read more

Buffalo Wild Wings - Chicken Wings Near Me - Muskegon, Michigan

We visited on Thursday 12/21 and waited an hour to get our food. Never saw a manager and server was overwhelmed. You would've thought we ordered something complicated, but we didn't - we just ordered boneless wings with fries. I can understand being busy (and even possibly short staffed), but the lack of service on top of it is ridiculous. The icing on the cake is we received two cards for a free appetizer as an "apology"; We tried to redeem one tonight and told "sorry, that was one day only". What an anwful experience - we were crapped on the first time and then screwed back over a second time tonight. We will likely stop coming here to this franchise after being very loyal and usually coming in at least once a week. Funny thing is, management probably wont care enough to try to reach out because that's what I've learned to be their MO. read more

Food was really good and service was really good, even though we came in late on a Sunday. They were busy and getting ready to close.

Stopped in for lunch, had their bacon bbq burger and a couple beers. I've now been to BWW's in four states, and always enjoy the food, the service, and of course the beer selection! read more

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Make sure when you order 20 wings with ranch+ extra ranch that they give you more than one. 3rd time in a row

Our take-out order was terrible. They forgot dressing for our salads and there was nothing in them except lettuce. My burger was overdone to the point of being inedible. They also forgot the sauces for our chicken sandwiches. No quality control. read more

It's been a long time since I was in BWW's. Last time I was there the food wasn't so great, but let me tell you, not this time. Our food was excellent!!! I even asked our great waitress Lilandra if they have new cooks, and she said yes, they changed everything back in the kitchen! They also have a great variety of drinks to choose from! I'll be going back for sure!! read more

Buffalo Wild Wings - Brisket street taco - Chicken Wings Near Me - Muskegon, Michigan

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the hours here state theyre open until 11pm. me and my bf just walked in at 10:35 to be exact (with our EASY food order already ready in our heads btw cuz we knew we were walking in late and I hate being that person but we were starving so‍) either way we walked in and the girl working at the host stand was pointing back at us when we walked in and you could tell she was talking about us walking in at the time we were and the kitchen refused to make food. they said we could go to the bar and get a drink but the "kitchen was closed". at 10:35. if the kitchen hours are different than the hours on the door, please change them. super not cool and not professional actions by any of the employees. do better. read more

Who is this place employing? The food is so bad. The bones in the wings were shattered so it was impossible to eat without chewing bone shards. Fries are like paste. All of the food was so messy and poorly put together. And missing food for every persons order? Like why? For the price, I'd expect to at least receive something edible. I would never recommend this place. read more

visited on a thursday with baseball play offs and NFL . it was very busy wirh a wait but we were able to secuee rwo seats at the bar properly spaced for covid. boneless wing special w some new limited time sauces . Also Keto friendly with naked tenders and several new cauliflower items. pleasantly surprised and I realized I had missed bdubs read more

Saw the manager or owner (red vest) eat a fry off of a persons order walking by us and then set it down. Truly horrified lol.

Give manager E a huge raise he is an amazing guy!!! He helped my friend to get a very good gluten free option, another thing to add is he was very friendly and made jokes with us and gave us a good laugh. read more

Buffalo Wild Wings - New mtn dew flavor - Chicken Wings Near Me - Muskegon, Michigan

The wings were over cooked to leather. The hot sauce was okay, the garlic Italian Parma sauce was yuck, just spicy Italian dressing. The everything garlic knots were hard and hollow in the middle. But the everything spices on top were great. The servers were friendly but because of understaffing were way too busy to handle the customers they had. As far as the ambiance, So I've been to a couple of these chain restaurants and they're a nice place for sports tv watching with the guys, but way too loud for socializing. I will not go back again. There are some better options in this area. read more

My friends and I make it down to b dubs every once in a while to catch some big games. They offer a great set up of television with a decent sound system. The wings are pretty good and they offer numerous different flavors! The service is always on par as well! The downside to this place is the lack of drink specials and hit prices on all drinks. On occasions they have beer specials, but not being a beer drinker I easily spend over $30 on drinks during a game. Overall I will be back at some point this coming football season for a game or two. But will most likely be down the road enjoying all day happy hours at Brann's read more

Buffalo Wild Wings - A not so busy march madness crowd (probably because the Michigan Wolverines were playing) - Chicken Wings Near Me - Muskegon, Michigan

We needed absolutely not spicy bone in wings, I opted for honey bbq on one order, then I hear that no sauce was an option. I ordered one no sauce, and because I was assured that honey bbq had no kick, I chose that. The no sauce wings we great, the fries and onion rings we're excellent. The honey bbq were horrible, not bbq just slather on whatever sauce was ordered, I could have slathered on my favorite sauce at home, AND this was inedible as it was hotter than the hinges of hades... I took the slathered in heat wings to the sink and washed off the sauce..... very disappointing..... read more

Another bad experience. Manager on duty here is lazy and doesn't have expectations for food or service. Servers sometimes listen to the order but comes out wrong. I need to be done with this place for a really long time. Time to go local. read more

Tasty wings, good atmosphere, and fun trivia... The Muskegon installment of the giant chain Buffalo Wild Wings is on par with pretty much all of the other locations I've been to (and I've even been to the one in Honolulu, HI). One thing that sets it apart is it's attempt to integrate the local scene into its decor--there are mentions and paraphernalia of most (if not all) of the local high school sports teams. I found this to be a nice touch. My food was the usual: dozen traditional wings (all drums) with Asian Zing sauce, celery, ranch dressing, and a tall Oberon (it IS spring after all). Tasted as it always does, so I suppose that means the BDubs locations are reliable. Service was okay. This place employs lots of younger waitstaff, so they can be clumsy at times. But our server was sufficiently attentive. (I'm not a service snob anyway, so I'm probably easier to please than most.) I also love that they offer Buzztime video trivia. It's one of the reasons I like going to BDubs. It's fun to gnaw on wings, sip cold beers, and match trivia wits with friends and strangers from across the country. And BDubs is a great place to watch a game. So many screens line the walls you're bound to be sitting close enough to a screen carrying the game you want. My major hangup with the chain in general is the price. The wing sauces are tasty, but the wings aren't cheap. Try for a Tuesday or Thursday night when the traditional and boneless wings are on special, respectively. An afternoon of drinking beer and eating wings while you watch a football game can easily set you back $40 or more. I love coming here when I can, but I'm afraid I can't splurge quite so often. All in all, I enjoy hitting up any BDubs location, and I have no qualms recommending this sports-oriented wing joint to anyone. Eat up! read more

Everytime you come the wings are terrible. But this time we came they were still frozen. Beer was skunked pop was flat going downhill the past few years read more

Buffalo Wild Wings - Chicken Wings Near Me - Muskegon, Michigan

Love the sauce options here. Usually pretty good service. Rarely have any issues with orders being wrong. Food always hot. Pretty much everything you want from a chain like this. Nothing stellar, but they get things right. They also have free WiFi and trivia. Plus lots of sports on the TVs. They also seem to have club keno now, which i dont remember from before. Usually pretty busy, but not so busy it's hard to get a table. read more

Buffalo Wild Wings - Chicken Wings Near Me - Muskegon, Michigan

Good wings and fries as always. Tried the Asian Zing cauliflower, wow it was terrific.

It was the only place that opened late near my hotel. I forgot to check the ratings before my final decision. Oh how I regretted it. I walked in and kinda noticed the place looked messy. The tables were not cleaned, debris on the table. The menu was disgusting. Stains on every page, I didn't want to touch it. So I ordered what I saw on the front page, to go. After I got back to the hotel with my food, I ended up eating last night's left over from Kazumi's. I gave my total experience here at BWW 2 stars Bc of the service, otherwise zero stars. Live life, eat well, but not here. read more

I enjoy the chili there. I ask for it without the southwest spice added in. The cheese curds are good. They have a new sandwich my partner got. Similar to a French dip. It was real tasty. P. S. The chili bowl is not on the menu, you have to ask. Get it loaded with cheese, onion and sour cream. Oh soo good! read more

Staff was incredibly rude and confusing.They did not know how to to place us and signs were placed badly.The staff questioned me if I payed for my food and refused to give me my food.For the current pandemic this is not safe,not 6 feet apart and way to many people.Over all bad experience. read more

I couldn't give 0 stars so 1 it is. It is obvious that there is very poor management at this location. While waiting too long to be waited on I watched several other parties get to enter orders. Every employee was sitting, standing around talking or chatting with the regulars at the bar. The few servers that were moving appeared to be in slow motion. I guess the poor service saved me from a bad meal because I'm sure the back of the house is run any better. Glad I walked without ordering. read more

The food is never hot. warm food is not okay either. I hope they check the temperature of the food before serving too customers. This place is a whole health violation in itself. read more

Service & food are sub-par...by the time the waitress remembered our food, it was cold. She did make it right by bringing all new/warm food, but being at a fast food wing restaurant waiting for 1.5 hours for so-so wings?! No. We won't be back. read more

Good service but manager decided to switch big screen tv to some odd college i ranked basketball game in middle of Tampa Bay vs LA Rams playoff game...sound still on for football game though... doesn't make sense ...bad management ... read more

We went to have a beer and some wings last week! Your prices are WAY HIGH, beers were not cold and we walked out... $5.00 a warm beer? Give me a break! Never go again read more

My daughter Lily had gotten the mini corn dogs and she said that they were amazing awesome girl night read more

Buffalo Wild Wings - It was awesome - Chicken Wings Near Me - Muskegon, Michigan

Ordered online so that my wings would be ready after my appointment. Go there and pick them up, run into meijer to grab a prescription (which took about 30 minutes), get into my car and open my box to start eating, and it's not the right order. So I go back to let them know they gave me the wrong items and they give me my correct order...the original ones that have been sitting out for approximately 45 minutes now. Getting frustrated, I ask if they're the cold wings that have been sitting out and the employee responded, "what do you want me to do about it? Want to wait for different ones?" I angrily take the cold wings and go home. When I come home, I open my box and find that there is hardly any sauce at all on these wings. Needless to say, I am not happy at all with this Bdubs today. read more

Buffalo Wild Wings - Chicken Wings Near Me - Muskegon, Michigan

Talk about survival (and success) of the unfit-est, reverse restaurant Darwinism at its worst. Having been to another BWW in another state and having the same terrible experience, one begins to wonder how bad are the other options to go for a beer and watch some football locally, outside the land of the misfit servers. Or have we as a society lost all respect for our palates and run to the place with the brightest shiny lights? At approximately 5:15pm on Sunday, myself and 2 friends stroll in for a beer or two and something to eat, simple in theory yet darn next to impossible in performance. Fifteen minutes to order our first beer was way to long, as the POS station congregation's discussion was more important than our needs, us, the paying customer. The location was thinly populated, but as I have come to realize and accept at Fluffalo Lazy Beings, customers just will have to wait until the servers are through discussing Billy Johnny and Bobby and the date they had last night . I walked over to the three high school mentality servers and somewhat abruptly inquired who of them was to be the server this evening? They all looked at one another TOTALLY perplexed, as if I asked who is in-charge of serving the tables located on the roof this evening. Totally Clueless.. Eventually a server apologized, at that point there was little that was going to reverse the bad start. A manager came over who was quite young as well and comped our nachos which is just a gesture to quell the obvious disappointment. He was nice enough a fellow, but I could see he was a weak manager, as par for the course at this chain restaurant. The boneless nuggets were atrocious, all breading, no flavor and 1 blue cheese for 3 options? Awful-- BWW's recipe for success?...Hire poorly trained, young high school mentality employees and churn them as often as necessary,. Works perfectly at the locations I have been to. Having been in Food and Bev for years my reaction would have been to fire two of the four slackers, sit down with one for a review of customer interaction and promote the one girl that was busting her tail. Polishing silverware, busing tables, picking up loose paper on the floor is more of a model employee (and a trainee for manager possibly) than just hanging out as if we the customer were on their (the other female servers) time.... There is just no way would I ever return and I suggest to all the readers to review your options of smaller local establishments. Break the Chain folks, support local restaurants and bars, break the corporate chain People, we deserve better! read more