Update: Service still sucks. 15 minutes to get a waitress flagged down to put in an order, only to find out their ice tea machine was broke, and they were out of Blue Moon. We didn't stay long enough to find out if they had any chicken available. This is a place you go back to wanting to like, but leave kicking yourself for doing so. Tonight we took 5 kids to eat, oldest 14, and the adults ordered drinks. The waitress asked for IDs, and when one didn't have her ID, the waitress proceeded to say she could serve her, and had almost been fired previously for it. She then spent the rest of our visit with a massive DGAF attitude and a minimum amount of enthusiasm for her job, and real interest in serving her tables. We did get all our drinks in the end only after she asked the manager in the most obvious and 'that table over there' attitude. The manager could have come over and apologized for the restaurants 'policy' or his waitress's failed attitude, but we got none of that. Meal service and drink refills may have as well been tossed on the run, as that was the amount of care they put into serving them. Go for wings, go for a beer, but don't go for the service, because it sucks. read more

Do not sit at the bar if Tawny (sp) is the "bartender". She is horrible. The hour we were there we saw her twice. We waited 10 minutes for her to even show up. Someone else delivered the food and we had to flag her down to get our bill. The food was cold but she wasn't around to get new food. No manager in sight either!! read more

BWW - wings are always great. I also enjoy the garden salad, always fresh. The service was also fast and friendly.

Great service and food! Managers were very polite and professional as well! Great to see this place turning around!

lets start with that my friends and I were the only ones in the restaurant literally, it was about 10 PM, the service was horrible, we waited 20-25 minutes for our food, when they brought it to us it was wrong, then we waited an extra 25 minutes for them to remake the food, it was all around horrible experience don't come here. read more

Buffalo Wild Wings is the place to go for drinks, wings and things. Located in the heart of O'fallon, IL, it's one of the many sports bars in the area. Known for their 1/2 off Tuesday and Thursday wings and variety of sauces. They don't have the best of wings, your sauce choice can make or break it. Televisions everywhere... we can watch sport highlights, UFC fight, football, a hockey fight and trivia all at once. I'm a little irritated that they only play sound on the televisions when it's a major game; otherwise you're listening to the music and making up your own commentary. The staff is attentive and they bring napkins to the table without asking. Happy Hour specials from 3p-6p. They are pretty pricey when it comes to the food but I guess you pay for the atmosphere. They recently update the restaurant with different tables, chairs, games, more televisions, booths and even a new wait staff area. Not sure how new this is since the last time I was here 6 months ago. At the end of the day... as long as I have a growing teenager... I'll be back. He like this place! read more

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Ordered take out. Missing all the sauces and sides? No sauces? Double check the order before you hand it out eh?

Went to watch the fights and have some food and drinks. I thought it was strange that the place was so empty on a Saturday night. Then I found out they weren't showing the UFC fights. Well that explains it. Since when does B-dubs not have the UFC fights? I won't be going back to this location. I think it's strange that other B-dubs in the area are showing the fights but not this one. So it's just bad local management? read more

This BDubs recently shuffled around a few managers and I hope this new team stays! The staff is attentive, menu knowledgeable, and on top of their game! Beer and wings are always delicious. Love coming here to watch all my favorite sports. read more

Love their wings and the wide selection of wing sauces to choose from! I've only been to Wingstop and SmokeEaters/University Chicken but Buffalo Wild Wings beats them both. These were the best wings I've ever had! My favorite to least favorite flavors were: Spicy Garlic - the best flavor. Just try it. Asian Zing - a mixture of teriyaki and sweet chili sauce Honey BBQ - tasted like it was suppose to Carribean Jerk - too much pepper for me Tip - 45 cent wings Tuesday or 60 cent boneless wings Thursday, score! read more

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Service sucks, food cold and slow even with restaurant empty. Servers too preoccupied with their phones to help you. Ordered on App and left a tip....will never do that again. Given this location too many chances...never again read more

Food was good. Understaffed, so service was slow. Waitress accidentally spilled a full glass of lemonade on me. She apologized, without looking at me, brought back a handful of napkins and only half cleaned up the lemonade, didn't get a new lemonade for my daughter or offer to get one, came back with the check and left it on the wet table. Meanwhile, my pants are soaked, shoes full of lemonade and she didn't even have courtesy to comp the lemonade. read more

There's a reason why this place has averaged two stars consistently. "Enjoy" this place if that's your thing. Service is 1 star quality. Food is 1 star quality. Drinks bump this up to 2 stars because their beer was cold. Guess couldn't expect much more than that. Sadly I did but shame on me. Thanks BDubs. Never coming back to this location. read more

One of the nicest BWWs I've been to! Staff was super friendly, food came out perfect both times I've been!

The waitress was nice and the food came out quickly. I ordered the classic wrap which I used to always get in college. The size was about half of what it used to be, there was barely any lettuce or tomatoes and the sauce didn't taste right. The chips tastes like crisco and the salsa just tasted like tomato sauce. Considering that this is a chain I'm confused why the food tasted so off. read more

amazing service Daje was great she did an amazing job the cocktail she made me an amazing drink and turn the tv on the Cardinals game and made me feel comfortable read more

Wow - ordered wings at 1230 - promised them at 1250 - it's now almost 1:30 - place is about 3/4 empty and they are telling people orders can take up to an hour to come out. This place is ALWAYS slow but this is ridiculous - pretty clear they are understaffed - bad call by manager. How is this guy not fired - or at least offering free beer whole we wait? read more

I came here last night it was great at one time but not that great anymore it was so hot Wednesday all I wanted to do was come inside and sit down and rest so I was given a menu n water I was trying to order my food and this anoying server keep bugging me to order I have not been here in a year they had changed the menu higher prices not to good food anymore so I finally ordered I. Wanted a chicken sandwich she came back n said we're out of chicken ok I ordered a double cheeseburger brought it back full of grease yuck sent it back I said to her I'm not eating that' she said that is how our burgers are no thanks so I got boneless wings bbq great wings so I say I'll go with another restaurant not here too many issues here plus while I was ordering she burped loud no pardon me she laughed about it this was 430 I came in there so idk if I'll be back maybe I'll come back if I get a better server as long as it is not her thank you read more

Food was great and we went at a low traffic time for dinner so we were served quickly. Our waitress was super kind and very smart about the menu. The 2 gift cards really made it enjoyable as our meal was only 10 bucks so the waitress git a fat tip. Only one improvement as the men's restroom had an odor with the concrete floors probably holding the smell. We will be back! read more

Buffalo Wild Wings - Molten dip! Oh so good :) - Chicken Wings Near Me - O'Fallon, Illinois

It's good. Service was good. Boneless chicken wings (tenders) were as expected. Beer was cold. Nothing awesome. Cost me around $30 for boneless wings and 2 beers...which I think is high for what B Dubs is. read more

Buffalo Wild Wings - Chicken Wings Near Me - O'Fallon, Illinois

Had a $25 gift certificate and still just an over priced corporatre chain dump. $18 for a Mai-Tai and a shot.....didnt know I was downtown in a upscale hotel bar....pick up Lee's Chicken on your way home and a fifth.....you'll be better off. read more

This place can be a hit or miss I prefer the Belleville location but this location is just closer or we're always shopping in the area. Anyways, we always order on the speciality days. The past few times we ordered wings, they lacked in sauce and we asked for the wings to be extra wet. Definitely didn't happen. Also, they don't give us veggies and ranch/blue cheese. If we ask, we get charged for it. I think n that's a bit odd considering Belleville includes it in their orders. Even for bogo days. Maybe we'll drive the extra mile for the Belleville location. read more

BWW quality of food has dropped drastically. I miss the original BWW when they were new to the scene. Chicken is over cooked, fried pickles are super salty/ soggy and the service sucks. WingStop is the BEST WINGS AROUND. Hands down. read more

I try to not to be too critical nowadays, considering the pandemic and the staffing issues it has caused, but my experience at this Buffalo Wild Wings today was outrageous. We walk in a little before 2 on a Saturday afternoon with a party of 14 and the place is empty; one table with 8 people, another with 3, and a few spread out in the bar. The rude hostess tells us that it'll be 30-45 minute wait, even though all but two tables are empty. She says it's a staffing issue, which I understand, but why not let us sit down until they can get to us, instead of clogging up the entire entryway. I requested a manager, who finally got around to talking to me about 20 minutes later. He said he could seat 2 and only 2 of our party in the bar, and that it would 45 minutes for the rest (over an hour after we arrived, and the place is empty!). We decide to leave, and watch a party of 4 get seated as we're walking out. Unbelievable. I'd give negative stars here if it was an option. read more

Got charged full price for BOGO. Just bad service in general. Definitely not going back to this BWW.

Upon arrival husband asked for a booth while I used the restroom. Husband was confused as he was told only hightop and tables were available so he waited to inquire hightop or table. The bathroom experience took forever because the stalls were discussing and one not even usable. That only left a handicap stall and 1 regular stall. Another couple walked in after us and husband was told if they take a table we can have a booth, they opted for the bar so we again could not get a booth. Over 10 booths available but that was not an option so they sat us at a table in the booth section. There was literally one table between us an an empty booth! We are seated and given the take out menu. We go to place our order and I'm informed my order is only for the online ordering. I look again at the menu to be told that I have the wrong menu. The lady tells me I can order wings separate and then fries separate but not what quantity. I was visibly frustrated and informed her that this experience has consisted as refusal to place in a booth, using a filthy restroom, not being given the correct menu. She then went to get the manager who arrived after we had already ordered. In the three person party one had the Buffalo wrap and stated it was amazing and the new go to at BWW. Other tried the bird dog with another good review. Other got chicken sandwich filled with gristle and fries undercooked. 2 appetizers were cheese and chips and mozzarella sticks and they were good. Overall is there are too many other choices in this area to waste money. Will not be back to this location and this is the second disappointing experience. read more

This is the last time we are coming here, we've always waited so long for the food. And today was the last straw 1. Waited 5 min at front before anyone acknowledge us. Sad thing is that other people came after us and were seated right away. This really upset me and almost left that point 2. 2 adults and 3 kids. They put us at a 4 seat table with a child seat. It was way too small for us. There were many open tables that held more. One of the waitresses noticed this so moved us to a bigger table. But that table was not yet cleaned. After wiping down, it was still soaking wet. They sat us anywys. I ended up drying the table myself with their small napkins. 3. 30 min from order till we got our food. That's unacceptable if you ask me. My kids were very tired and very hungry 4. Asked for a plastic spoon for my 2 year old to eat mac n cheese. She brought one out in plastic , but the spoon was already broken in multiple pieces before we even opened it 5. The staff there were very disorganized. I heard staff saying "who's table is that?" With a response of "I don't want anymore tables" NEVER coming back. read more

I am over this place. 1. It is insanely loud in here. They have a lot of tvs tile floor and loud ass music. 2. There is no service here. Even. Sitting. At. The. Bar. Looking eyeball to empty glass, and still no offer for another Bloody Mary from the seated bartender. Freaking unbelievable!! It's like she doesn't understand that the tip goes up with a bigger bill and a drunker and happier client!?! 3. The boneless wings were only sauced on one side? 4. It takes forever for the food to show up. It is not like I am ordering a baked Alaska? They are freaking chicken wings! 5. If is really expensive even on promotional nights. 6. The Caribbean jerk is different (by that I mean BAD!) as a sauce. I really like it as a rub, anywhere else. 7. The buffalo dry rub is really bad as well. All salt no real buffalo flavor. These also were really only seasoned on one side. The only redeeming parts of eating here are the spicy garlic wings, and the hot sauce wings. Everything else is meh? read more

Normally my favorite chain and wing hangout for years, I was really disappointed this week when I went to try the newest sauce. I asked about the new Citris wings and our waitress acted like I was speaking French?!! Not to mention slow service after arriving first in the doors for lunch time. Not satisfied with this location at all... read more

I've always had a mixed bag of experiences at this place. I love their wings, I love the variety of their sauces, but am underwhelmed by the service that I always seem to get here. I wouldn't say the service is horrible, just not what I would expect as you often sit around waiting for your server to make their way back if you need something. The place has several things going for them, a nice selection of cold beers, a plethora of TVs to keep you entertained with some sort of sports programming on, they also have their trivia machines that can provide some great fun if you have a group of folks there. Their mango habanero wing sauce is my favorite, it has some nice heat and yet has a hint of sweetness from the mango that evens it out nicely. I know it's not a traditional wing sauce, but to me that doesn't really matter. For the actual end product you get here it's hard to beat in my opinion. The service sometimes leaves you wanting and the price is a tad high for what you get (except on Wing Tuesdays and Boneless Thursdays), but I can look past that as often as I go there. read more

I want to love B-dubs but I just don't. The food is really good, I'll give them that. The atmosphere is really not my scene to be honest since I'm not a sports fan, so I really just go there for the food and to hang out with my friends. This is where strike two comes in for me. The place is unusually noisy, even when it isn't crowded so definitely not ideal to have a conversation. Even one-on-one I find myself shouting accross the table. Service is mediocre at best. Having been many times my experience is that servers are generally dis-interested though you can find a good one from time to time. It's just hit-or-miss. The prices are getting a little out of control if you ask me. For what you get, they are pretty pricy. $4 for fries and more than a buck a wing, you can drop some coin here in a hurry. That said, they have specials on Tuesday and Thursdays that brings them more in line with what I would expect to pay for this establishment. Botoom line - Their wings are solid, some of the best in town. Their service needs an overhaul, and their prices need re-working. It's a popular place so I know I will go back with friends, but it won't be me who suggests we go there. read more

Buffalo Wild Wings is the only chain you can go to and feel right at home being there. You will find fans for all teams, cheer at the football games and not feel alone while doing it. While service is usually pretty crappy here, I'm more distracted by what's on the TV then the service. While we have took our daughter here before I wouldn't ever to the bar side. You will find entertainment beyond belief watching from people watching. You have the nerdy fantasy football guys who are cheering every game, contradicting themselves to some chick deep throatin' a chicken bone. They have a wide array of Sauces. The new jammin jalapeno is my new favorite. You can also buy their sauces by the bottle to go home. If you buy 3 you get a little discount. Also if you like your sauces that much they make a pretty bad ass bloody mary with your favorite sauce and Peppar Vodka. So feel free to come buy for a nice day of entertainment from the people and the games. Just don't expect great service. read more

Me and my girlfriend went here we ordered the house special drink which was made by Buffalo Wild Wings it was called the Buffalo zoo or something of the sort. In total it was $14.02 for the both of us and we paid for I'm going to say about 99% juice not a lot of alcohol content at all. We had a snide server named Kristina who only acknowledged me and not my girlfriend. Honestly if you want a decent mixed drink, do not go here. Stay away at all costs. I've had far better experiences at red robin. What's the point of flashing my I.d. if you're going to put a miniscule amount of vodka in the drink ? I could have felt more if I just ordered a wine cooler and it would have been cheaper. Also this girl is a crappy bartender. The drinks weren't poured even and when my girlfriend called to complain all they offered was a gift card give me a break. Why would we go back for juice ? read more

Several years ago, 2 of my coworkers and I took part in the wing challenge. The manager brought out the wings and rushed us to start the competition. I understood immediately why he did that. Those wing just came out of the fryer and was lava hot. My finger tips burned but we all completed the challenge. After we beat the wing challenge, the manager said he doesn't have any of the T-shirts available and will contact us when they are. Several years later, never got that call. I even went in 2 weeks after the challenge to ask about the T-shirts, the manager asked me if I still have the receipt. No receipt, no T-shirts. I beat your challenge, so it is now your responsibility to deliver the prize. The wings are just okay, nothing special. Also, those mediocre wings are just way too pricey. read more

If I never frequent another BWW again, it will be just fine with me. I used to go a lot in college, but haven't been in one since then so I guess I had forgotten how obnoxious it can be. I walked into this location and was assaulted with a million TVs and the accompanying noise that goes with that. I get that it's a sports bar, so that's not even my main problem. It was about 30 degrees outside and only slightly warmer inside. I had to eat a messy chicken wrap wearing my winter coat because it was so drafty in there for our entire meal. I also don't understand why it took about 30 minutes to bring out our food. Yes, I was in a party of 8, but we all ordered wraps or wings. And since that's all they make how in the world does it take that long to assemble some wraps?? And then we had to wait another 15 minutes after we were finished for the check. Service is so slow that I won't be back, which is unfortunate because the buffalo chicken wrap was actually really good. But not good enough to have to sit in that place for 1.5 hours. read more

You gotta love when a waiter or waitress messes up without knowing it, and the manager comes to your table to argue with you about it. Not only are their prices going up(understandable) but your food is getting worse. Every time i go there, a different menu item changes for the worse. May be the last time i go there... read more

My husband and I used to eat here all the time. The past two times we've gone it has been absolutely terrible. Both times our order was forgotten about. The latest time the waitress told us that their machine was out of paper and they didn't get the order in the kitchen until a few seconds before. However, the people who ordered after us got their food before us, and ours came shortly after the claim that they just got the order. Basically lying to our face. The wings typically come out overcooked, or the grease is dirty, so they never impress me much. We won't be going back for quite a while. Get it together. read more

This place has always been slow to complete orders. Today was the last time we visit this location. Called ahead for a pick up order, and when we got there it was wrong. Additionally we got scammed for our fried pickle order (see photo I posted). How can you charge $6.49 for twelve pickles? This place is awful compared to the Belleville Crossing location. From now on we will make the longer trip to Belleville to get better service and value for our money. read more

Buffalo Wild Wings - This is what you get for $6.49 when you order fried pickles. What a joke - Chicken Wings Near Me - O'Fallon, Illinois

I am a BWW fan. I have attended several in multiple cities and states. This one was filthy. The women's restroom smelled of dirty diapers. There was trash on the floor in the hallway to the bathrooms. There were drain flies or fruit flies flying around the whole time, GROSS. The televisions were way too loud especially for the number of people in the restaurant, very few. The waitress was nice and the food good, but all the flies buzzing around grossed us out. Will not be returning to this location. read more

The wings were cold and hard and the sauces were terrible Boneless WingsBoneless Wingsand the salsa tasted like pasta sauce. The guacamole was decent, just needed lime. The waitress was nice and even though I sent my food back she took it off my receipt and was very professional. read more