I'm not a fan of leaving bad reviews but for this I can't help it. We've been seated for an hour and we ordered appetizers the first 5 mins we were here. Ordered mozzarella sticks, we waited so long they came to our table cold. We ordered 4 different types of wings and once they finally came out they were COLD and our server didn't even offer to make it right...!! My drink has been empty for 45 mins now and the server still won't give us refills.... I know the wings are good but not worth this bullshit experience .. read more

So I walk towards a dark storefront, not knowing whether it's open or not. I pulled the handle of the door and when there was no resistance, I know they weren't closed. I continued into the darkened cavern. The music was playing and one table had four guys busy eating. The place was completely empty at 12:00pm. The sign read, "Wait to be seated" I waited and waited. Finally I went to the to go counter and rang the bell for service.. I rang it again. Nothing... A couple came in and I said good luck. They thought they could sit at the bar. A women "the manager" came up to them and quickly said, "We don't have a bartender but here's a table." I spoke up, "I've been ringing the bell." She replied, "I was in the bathroom." She walked me to a table and asked if I wanted something to drink. She went off. The only other employee came up from behind me and threw a menu on the table without saying a word. Never said, "I'll be your server." Nothing. A few minutes later, the manager brought the food. It would have been nice for her to have said, "Can I fill your drink or you might need a few more napkins." She never reappeared. The server who dropped the menu walked by me and I asked for the check... She quickly complied with not a thanks or a word. I signed the check and left. Folks, times are tough and 16.95 for 6 wings and two celery sticks and 5 carrots stubs isn't my idea of something of value. There are many wing joints. Let this dump go under. read more

Management is lacking, but the staff is good! They're all really friendly. I personally have been hitting up this spot a lot recently, and every time is a positive experience. Late night happy hour is fun, nachos are delicioussss. Highly recommend. read more

I was surprised by how tasty the naked wings are. First time we had the boneless wings which was a mistake as the sauce was overwhelming and the breading was too much. Second time we got the naked wings with different sauces and way better experience. We also tried dry ribs which are so much better than the wet. My favs - salt and vinegar dry rub, Parmesan cheese sauce, honey bbq. The spicy sauces are a bit spiced for me so be warned. Another fav is the cheese curds - first time they brought over special sauce - caramel which sounds weird but is actually tasty. Second time we just had the regular sauce which was ok. Join the club as you get points that you can cash in for food items next time! read more

Went to get wings took 45 min over and then there was visible garbage on our wings like they threw it on the floor do not go here management is a joke and employees don't care read more

Buffalo Wild Wings - Sports Bars Near Me - Petaluma, California

Downgrades from two to one star. No way to hand out zeroes. I was going to give them another shot since my nephew likes them. Came by at 12:30. Closed. They were supposed to open with modified later hours of noon. Guess they didn't feel like showing up. No sign. Nothing online. Kids were super disappointed. Ate nearby and as we walked back to the truck saw a family shaking the locked doors. So here two hours after they are supposed to open they are still MIA. read more

I'm unsatisfied for the reason of having to pay extra money to dine in just because UFC is occuring. It's ridiculous that this is mandatory for all customers.The restaurant is pretty big enough where you guys can do the bar area for UFC only! read more

Dirty Dirty place. 2nd time in a month they ran out of traditional wings on traditional Tuesday BEFORE 6 and they stop serving at 7. WtF. ...and blames a chicken shortage of texas from February. Im so sorry as I know the new manager just started yesterday but you have your work cut out for you. This place needs hella help and you've lost hundreds of dollars a day!!! read more

Went to your this location on 7/5/24. There was a sign on the door that said they didn't have any draft beer. Bar tender told us he had two Corona's left. We took both. Second one was warm. Turns out the bartender had a secret stash, because he pulled out several for his friend at the bar. I had the chicken sandwich. Tasted fine, but looked like a kids meal, we used to go to BWW a lot. Will think twice, but will definitely avoid this location. read more

Wings are very good, but the service is awful. They only had like have the restaurant open and the server through us our forks and knifes. When they first opened they were great, but the pandemic hit them very hard with employees. read more

The first time I went here my chicken was burnt and dry the manager refunded me for my meal because I gave back the food. My second experience was way better though had a burger instead I ordered appetizers as well but the waitress forgot no big deal less to pay for the burger was delicious and the atmosphere was nice just smells a lil in there besides that better experience then the first read more

The tables outside were dirty, the staff forgot about us. The food was awful. read more

Buffalo Wild Wings - Menu. - Sports Bars Near Me - Petaluma, California

We had to pay 10 dollars for a person because there was a ufc fight and we weren't even there for the fight we don't care about the fight we just wanna eat this was really dumb. read more

Whats the difference between a Buffalo Wild wing $12 dollar burger and any other burger spot, well let me explain: I'm out Christmas shopping, buying gift cards, so I ordered a cheese burger. But what I received might as well have been a slap in the face! After a "10 minute wait" A misleading boxed stale bun, with barely reheated meat (hopefully not in the microwave), a spit of shredded lettuce, and something that resembled a smear of tomato was brought out to me. As if this wasn't disappointing enough, no pickle, Mayo, nor mustard were added! I'm tempted to go back and return gift cards and all, it was disgusting! read more

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This place is terrible. Not sure what happened, as it was decent a few years ago. Maybe it's the lazy employees making their 20 min wage and on their cell phones all the time. Food sucked and portions are ridiculous.dont waste your time. read more

Been there twice. Once a ufc event they charged a gross $20 per person plus food. Second they stopped serving dine in randomly at 6pm. It's not worth driving over to this place to be consistently let down. read more

The service sucks and the food is just so so. I had the hamburger and it was dry and tasteless. Never going back.

The service was absolute trash. Our server hands down had to be the rudest server I have ever come across. Came here for a bite with my girlfriend, her son and a friend. The server was rude right off the bat telling a 14yr it's not that difficult to order a drink. Mind you we had been sitting there for 15 minutes no menus and it wasn't busy at all. Then our orders proceeded to come out wrong all the way around. So the server came back over and said I heard there is a problem. After that the server came back over and said look I wrote it down right so it's not on me. Then proceeded to get confrontational with my girlfriend about it. Yelling in the middle of the dinning room at us saying it doesn't matter I won't get fired. We got the manager over and she was amazing and took care of everything. The comped the bill which was nice. However the server needs to be either let go or talked to. As we were leaving the same server was still talking trash. This place use to be fun to go to. However won't be back. Food was sub par at best. Not to mention other families let their kids run all over the place likes it a park or day care. read more

1st time and have to say I will come back for their drinks!!! It's a typical franchise sports bar.. But they raised the ante by having : 1) Great down to earth awesome servers 2) variety of sports on each TV screen (including car auction!! ) 3) Awesome bar selection - I tried the black cherry mojito and it was fantastic! 4) clean restrooms read more

Buffalo Wild Wings - Popcorn shrimp for the pescetarian!! - Sports Bars Near Me - Petaluma, California

Arrived at 2:30, ordered within 10 minutes, come 3:20 my one order of an appetizer wasn't ready and no one even checked. Server was nice but that's the only compliment I'll give this joke of an establishment, pitiful service. Complete embarrassment, never going again. read more

Worst service I have ever experienced in my life, I have worked in the restaurant industry on and off my adult life, and I've never experienced this in my entire life. Our server hands down had to be the rudest! Server I have ever come across! Came here for a bite with my family. The server was rude right off the bat telling a 14yr it's not that difficult to order a drink. Mind you we had been sitting there for 15 minutes no menus and it wasn't busy at all. Then our orders proceeded to come out wrong all the way around. So the server came back over and said I heard there is a problem. After that the server came back over and said look I wrote it down right so it's not on me. Then proceeded to get confrontational with my sister about it. Yelling in the middle of the dinning room at us saying it doesn't matter I won't get fired. We got the manager over and she was amazing and took care of everything. The comped the bill which was nice. However the server needs to be either let go or talked to. As we were leaving the same server was still talking trash. This place use to be fun to go to. However won't be back. Food was not good at all. Not to mention other families let their kids run all over the place like it's a park or day care. The ambience is complete trash and dirty. read more

Came in today for lunch with our four year old because we were craving some boneless wings. Our server was very curt the entire hour we sat there. I asked for a few extra cherries for my son's drink, and they never materialized despite the server dryly agreeing to bring them. We waited and waited and waited and waited. Our food never came. Over and hour went by. The server came back once to frantically announce to the table NEXT to us (who arrived after us) that there was only one cook and they were very backed up. The other table that also arrived slightly after us was served 15 minute into us being there, and were finishing their meal when we finally cancelled our order and left. I should add that there were only THREE tables or customers including us. Management needs to figure this out. Unacceptable. read more

Service was prompt and enthusiastic but the food is the freeway offramp Americana that makes you immediately regret your life choices. Greasy and highly flavored and fried - gird your loins for some diet-busting fare. read more

Dirty and good luck getting any type of service. Food was stale, dry and cold. I'm surprised they haven't shut down.

Things have definitely gotten better since the scamdemic. Good service, the food comes out fast and done correctly. read more

Buffalo Wild Wings - Sports Bars Near Me - Petaluma, California

52 minute ticket time for an online order of two sets of wings and fries? Got there, at the time I was told the order would be ready, only to be told it would be another 15 minutes. I watched as others came and sat down to eat after I had shown up....and get their order before I did. The staff was virtually non-existent at the counter to place to-go orders / pickup and none of the other staff would come to help, despite there now being a line of about 12 others trying to place an order now. Yes, i counted the tables and there were only 8 being served. Wings were normal and fine. It really was the ridiculously long wait and horrible wait staff. read more

short staffed but our server was nice and checked up on our table once (i don't really blame her she was the only waiter there and she was trying her best) the happy hour deals are really good! 3-6pm mon-fri and i got three tacos for $6 and margaritas for $5! will definitely return for happy hour. read more

Buffalo Wild Wings - happy hour menu - Sports Bars Near Me - Petaluma, California

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I had lunch here today and my server was Stasi. She was awesome! Very attentive and friendly. She even gave us Valentine's Day goody bags which was so thoughtful. read more

I feel really bad for the workers. They don't have enough people there. One girl covering the entire floor. Slow service. It's too bad the food is actually good. My kids love their wings. The review where some said the staff looks like they've all given up is correct. The bathroom had no soup and paper towels overflowing. I'm not a Karen but if I just dropped $103 for wings at least they could do is try. Again I don't blame the server.. she was all by herself. read more

Horribly managed. We had a booth near the entrance and could hear everything. Every customer that came in was greeted with an apology. They've apologized so much, it's habitual! Each new customer was told that no booth was available. There were at least a half-dozen empty booths with dirty dishes sitting on them the entire 2+ hours we were there. One group of customers, seated outside, marched back out after waiting 30+ minutes for someone to come by. Our experience fit the same picture. I ordered a beer immediately and didn't get it for at least a half hour, after our food came! Most of the time we were there, my glass was empty. Not one dirty dish or glass was carried away during the entire 2+ hours. On top of that, this location has really high prices. A medium order of wings is $19.49. Fries, potato wedges, and drinks are not included. There is something wrong with Buffalo Wild Wings. This location has below average service for the chain, and BWW as a whole has well below average service. As much as I love Asian zing wings and potato wedges with ranch, I just can't justify going any more. read more

Good Food. But please please double check your To Go orders.. We constantly missing food in our order. I'm begging you!!!

Great service and the wings are delicious. Unfortunately, due to COVID 19, they are suffering like everyone else in the area. read more

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You know, I used to love this establishment. Power hours were the way to go for a deal in this town and I've watched plenty of games here with family and friends. Servers and bartenders are always very friendly and made me feel welcome. It was also so convenient since I lived so close by. However, this last time I went really left me on a sour note. When we got there, and sat at the bar top as we have plenty of times before, the bartender ignored us for a few minutes as she was messing with the register that was supposedly more important then the customers. Okay- it's just busy we said ( there were only 2 people at the bar besides us) Anyway, once she noticed us we ordered drinks and she asked for our IDs. She started to scour over my ID and compared it to my friends and decided since I have a small crack in it, she wasn't going to serve me. My friend asked if she is new and the policy got stricter and she said no- she's the manager! That's funny because I've been there dozens of times and I've always been served there. I really wanted to give this place a better review from the good times but her specific service left me drinkless and down. It's okay though, maybe I'll try power hour with their other awesome bartenders another time!! read more

Horrible service, dirty environment and rude verbally assaulted me about my service animal. I take pity on anyone who is brought to that level of anger at their job. I hope the regional management get this woman the help she needs because her Buffalo Wild Winging behavior is bringing down the brand. read more

We walk in and go to the carry out area to make our order. A customer come in behind us to pick up her order and tells the employee that she would like to verify her food before she leaves because they messed up her order pretty badly last time. Now we have gone to this location before and they did mess up our order before but we decided to give it another chance. But hearing the lady behind us say that made us a bit hesitant. Anyways we order our food at a boneless snack with veggies and a buffalo chicken wrap without cheese. 35 minutes later we finally got our food. We ordered the most simplest thing and it took what felt like forever to come out! We were so tired of waiting an being in the place at that point we just took the food and went home. As we got home, I open the box and both of our veggie sides were missing and my buffalo chicken wrap HAD cheese. they had given me a big box that was only half full. Should have taken a look at the order like the first Customer. Anyways, staff is friendly and food is tasty! But not sure what's going on on the service end but they keep dropping the ball. read more

I cannot believe I forgot how bad this place is. We're busy working and taking care of kids, we wanted buffalo strips, I was put in charge of ordering food. So, out of four items ordered, they only got the single dessert right, everything else was missing components or out right missing. I called them, they offered to refund the most expensive item, not every incorrect and missing item. My family tried to warn me that this place never gets our orders right but I didn't listen and now it's late and everyone is sad. read more

Brian Barnes is the greatest waiter I have ever had in the history of the world ever, the food tasted ok, but when I peered into his eyes the flavors instantly got better as if he was a telepathic Gordon Ramsey. His devilishly good looks and rock hard abs had me so awe struck me with amazement, when Brian walked in the room I saw every woman take a sip of water because they were so hot and bothered. His majesty is unrivaled and the only thing that matched his good looks was his ability to serve me my food like an absolute champion read more

Buffalo Wild Wings - My waiter Brian - Sports Bars Near Me - Petaluma, California

Service staff, particularly the host/hostess is unfriendly and not helpful. There was a wait and he was unsure if the bar was available and would not allow us to see if there was room in the bar. read more

B-Dubs is always a slippery slope. I love their wings and the flavors are solid. I would be bathed in Garlic Parmesan sauce if I could. However, their service is spotty at best. It feels understaffed at times and leaving a beer to sit at the tap instead of being served promptly should be a felony. Also, they charge extra for carrots and celery. Felony #2. That being said, I usually enjoy my experience. There is no shortage of sports on all the surrounding screens and the wings are massive. I'm still down for that Garlic Parmesan bath though. read more

So to be honest I was very disappointed at this place. I don't know why it's even open right now. The menu is 1/3 of what they used to have. They have beer and water down margaritas and a burger here and there and the wings. Everything else nothing. They have outdoor sitting but they are not using their outdoor space like why? All the other restaurants around them have outdoor sitting fully utilized. They said they have staffing issues and that's why they are closing early which is fully understandable. I give mad props to the staff that was there that day because they were courteous and attentive. I believe their management just needs to be better. Not sure I'll be coming back. read more