Up to standards, clean and good service. Can't complain about the wings..........................................

My husband and I normally love buffalo wild wings. This is by far the worst location we have ever been to. We have had one successful sit down meal here where we got our food within 10-15 minutes. We have been getting to go orders from them the past few months. It takes at least 10 minutes to tell anyone on staff that you are there and waiting. Everytime we are sitting and waiting for our food for well over 45 minutes to an hour for orders that most the time are wrong. There is little sauce on the wings. UPDATE: 12/12/25 We waited a long time for our order again tonight. We had already been sitting for 25 minutes waiting for our food when someone came out and told everyone waiting that they had JUST put the wings in to fry. My husband watched a worker pull a wing out of a to-go box and eat it then walk away. My husband couldn't even track any worker down to say we wanted to cancel our order. Definitely not coming here anymore. read more

Went for national buffalo wing day and had kind service, good wings, and a little bit of slow service but to be expected on a day where they had a wing special going on. Still lots of seating with TV's throughout and lots of booths and tables, as well as a large bar area. They also now have moist towelettes on each table! Win! read more

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This location is filthy, smells dirty w a mix of cigarettes. It's time to replace that funky carpet. Is there any management in this location? I had to leave because I waited to be served but server decided to hide in the back didn't come out until a couple came in way after me and took their order. No one acknowledged me besides the hostess that sat me down.. read more

Sat down at 1230p on a lunch break. One server for the dining area. Fine, there was one group of 7 already sitting down. The server who could care less about working, I think he was high, we ordered everything at 1246, got our drinks at 1252p, the rest of our simple order for 2 came at 125p. Two tables that sat down a full 20 minutes after got their food. It felt like they were just messing with us. No refills during this entire time. What a complete joke. read more

We visited this location on a Sunday afternoon. First off, it took 10/15 minutes for anyone to approach us when we arrived. We ordered and half of the table got their food, but they had to wait to eat because there was no silver ware. They were done eating and the rest of our group did not have their food yet. Also one person in our group ordered a strawberry margarita. It was horrible and taste like medicine. Some of the food was cold and some was hot. Whoever manages this location needs to improve service and get more staff. Our poor waiter was running back-and-forth. He had so many tables he couldn't get to them all. He was very apologetic. I would not visit this location and we are not coming back. We also saw a couple people arrive, but they left before they got waited on. Also, the bathrooms are dirty. read more

I'm sorry but everyone please choose a different Buffalo Wild Wings , my husband and I come here every couple of weeks . Yesterday while eating out with our toddler, the fries were extremely hard. The chicken was extremely hard and every time we come here the following day my credit card is overcharged for the waiter adds a tip on for themselves, I take pictures of all my receipts when I come here due to the fact, the waiters wanna add tips on for themselves. I always leave my tips in cash, so I'm not sure why the waiter feels the need to write on the receipt and add another tip. I honestly feel like the managers need to really speak on this and pay closer attention to their staff after yesterday my husband and I will not be coming back to this Williamsburg location. read more

My co-worker and I came here for a Veteran's Day meal being offered. The restaurant was busy and was initially told there was about a 30 minute wait. They sat us at a high top in the bar area instead so we only waited 10 minutes or so. The waitress took our drink orders and we also ordered the chips and queso. The queso came out and was lukewarm at best. We just let it ride. We ordered our food, both got the 10 piece boneless wings and fries that were offered as the special for vets. Our wings came out quick and were served hot. They had good flavor. I was happy to see the restaurant full of veterans, young and old, partaking in meals with their families and fellow vets! My only complaints are that the queso was lukewarm and that I watched a few veterans get turned away because they wanted to order to go orders and couldn't. According to what was posted online they could've came in and placed in order at the "Go" counter. They were told it was only extended to veterans eating in the restaurant. They were told this particular restaurant "is not" considered a Go location, See below for what was posted online. "On November 11, 2024, Buffalo Wild Wings will offer 10 free boneless wings and fries to veterans and active-duty service members with valid ID. Available for dine-in or, if ordering from a Buffalo Wild Wings GO location, available for walk-in/orders placed at the counter only." I'd go back because the wings are good, but I hated seeing fellow vets being turned away on a day celebrating them because of a technicality that was not clearly posted. read more

Hey, it was better than the 11 reviews with 1star in a row. For clarity, this was not my choice, since I trust my fellow Yelp community. Soccer tournament weekend and 12 of us ended up here between games. This is in a cute walking area with shops. I expected it to be slow based in reviews and it was, but my expectations were so low. Pros: - Food was fine - server was super nice - checks were fine, despite 5 way split - overall, in and out in just over 1 1/2 hrs - wasn't charged for my beer, which took a while, so check was super reasonable - TVs everywhere and any game you wanted to watch was on Cons - Host staff seemed totally flustered - out of several things, including 2 of the beers we ordered and iced tea (?) - Wrong things brought to the table (one wrong beer, sodas), but we weren't charged for them and they were just left for us to have complimentary - drinks took a while; I think I was 50 min in before my beer made it (mine was one they were out of) read more

Buffalo Wild Wings - Brisket tacos - Sports Bars Near Me - Williamsburg, Virginia

Terrible customer service! Our waitress had an attitude from the minute we walked in and it was apparent that she did not want to be there. I never got my food and after waiting a half hour after everyone else at our table had theirs, I had to flag down another waitress because ours never bothered to come back and check on us. I let her know we never got our wings, she just dismissively said I don't know why and handed me the bill. No sorry, let me check in on it or get them for you. I asked to see the manager, which I have never ever done before in my life. After waiting another 10 minutes I got up and went and found her myself. The manager never apologized or tried to fix the situation, just too bad so sad attitude. I let her know that I would never be returning to this BWW location. This was by far the worst service I have ever had in my life. Avoid at all costs, spend your money somewhere else! read more

Most of the people that work here , don't really wanna work . Call to make an order and called literally 8 times no answer. Go to the actual restaurant and the girl in the front just watching the phone ring ridiculous. Fire the hole squad and rehire seriously read more

Sat at the bar area, Cora was great on quick beers. However, when I ordered wings and tots, this took 20+ minutes. She came over after 10 minutes and said, let me o get your food. She went in the back, then came out with nothing. Ten minutes later, she shows up with my food, cold tots, like warm wings. When I asked what took so long, she blew me off and responded, "I needed to go get them. Poor customer service experience, and I am a regular at BWW restaurant. Dr. K. King, 28 Jan 2025, 1130. I was here in the bar area back in September 2024, and it was not much better; the leadership at this restaurant did not get it right. read more

Buffalo Wild Wings - Sports Bars Near Me - Williamsburg, Virginia

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My fiancé and I and our son went to this location a couple of weeks ago. Our waiter was very friendly so there was no complaints there but man the wings were SO hard. You can tell they'd probably been sitting for who knows how long. My fiancé and I were brought out our food way before my sons was (our son is a toddler). 10 minutes go by of me and my fiance already beginning to eat our food and the waiter just kept passing by, it's almost like staff/kitchen forgot about it. I also want to note that we were at a table very close to the kitchen and it smelt very strongly of weed... I don't have any sort of problem with people that smoke, but when it comes down to you getting your job done that's a problem. We will definitely not be going back to this location any time soon. read more

So first off, we were sat at a dirty table. I was fine you know, mistakes happen. So we flagged staff and they moved us to a clean one. We then sat there for 15 minutes without even ordering drinks. So I'm a little annoyed but not at the point where I would say something. So our lovely server who we saw like 4 times thought the night took our order and I kid you not, the wings (meal) came before the two appetizers. The wings were nice and about halved way through we get 1 out of the 2 appitizers we ordered. Nice right, no. The mozzarella sticks didn't have cheese in them. All the while servers are running around like there is no management in sight. So we ask our server to send it back and ask him about our buffalo dip (our second app) and it seems like he forgot it. He never said he did and mind you he was a very nice guy but it seemed he was the only competent person there. DO NOT GO read more

This place is just terrible, unlimited apps for no reason when half of them aren't even available. Bs! Service was lackluster and waited forever for refills. The ambiance was just as terrible with spitballs on the tv! This is embarrassing and I see why this place is falling. read more

This was my favorite place to eat until yesterday I contracted food poisoning over you guys food I've been having explosive diarrhea also, I have been projectile vomiting since 5:00 yesterday I don't know what's going on back there inside the kitchen but this isn't the Buffalo Wild Wings I know read more

Waited 40 minutes past pickup time for a Togo order... I could see the food sitting in the window yet they seemed more interested in the crumble cookie that was delivered to the staff. read more

We ordered door dash and bww put the wrong food in our bag. Almost the same order but different sauces. One of which I am HIGHLY allergic to. Thankfully my partner caught the mistake before anything bad happened. This isn't just a mistake this could have cost me a trip to the hospital. DoorDash gave us our money back but I'm worried about such mistakes happening to someone else. Be better please. It could cost someone their life. read more

Got boneless wings on a mobile order and it was not edible. Mostly breading and far overcooked. Looks like the leftover crumbs in my air frier read more

Buffalo Wild Wings - Sports Bars Near Me - Williamsburg, Virginia

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Out of all the times we have been to this specific location, I can now say this is the one time that I have been extremely disappointed. Not only did we wait at the door for 30-35 minutes, but during that time NOT ONE employee came and talked to us or gave us any sort of status on service. There were over 20 times an employee passed us, looked at us and basically pretended we did not exist. After roughly 38 minutes, we finally were seated at an extremely sticky table. Once we were seated, it took another 10 minutes to just place an order, even though there were two other tables that were sat after us that already had drink and appetizers ON THEIR TABLE. An order was placed, and once again, we waited roughly 10 minutes for sodas and a water (no other alcoholic drinks ordered). We were a simple party of three with no crazy requests. As we were waiting for our sodas and a water, the two other tables that were sat AFTER US, that had larger parties, already finished their appetizers and had refills. I should mention that during this time, they weren't too busy with NUMEROUS open tables. I will say, the one positive thing about our visit was how quickly the food came out, but it appears they sacrificed time over quality. The fries were extremely greasy with some of them being undercooked, our boneless wings were lukewarm, along with flat sodas. If we could pick a star and make it 0.5, we definitely would. BE WARNED. THIS LOCATION IS EXTREMELY SHORT STAFFED. Edit: came back almost 2 weeks later on a less crowded night to give them another chance. Went to order wings, and they were out of ranch. HOW DOES A WING PLACE RUN OUT OF RANCH. WE ARE DONE. read more

The triple bacon burger is sooo good! I have ordered this THREE TIMES and they NEVER get it right. No sauce, add mayo, simple but they never put the mayo on it. A side from that the burger is always delicious and the fries are good when they are hot. read more

Don't waste your time stopping here. Rude staff! We walked in, said hi to a staff member and she just glared at us in disgust since we came in. read more

I read reviews before going to this restaurant. The reviews were not great, but being in the same type of work, I gave them the benefit of the doubt and order from there anyway. I would give them a 0 if I could. I was so disappointed. I placed an order for 5 pm arrived at 5:09 and still waited 25 minutes. The overall appearance was dirty and gross and the employees were all negative, swearing at one another or under set their breath. There was no sense of teamwork. I even overheard someone complaining of here coworkers working on her last nerve and she was going to hit someone over the head with a tray. It was very unprofessional and the food was horrible. We ordered boneless wings. They were practically burnt, it looked like they hadn't changed the fryer oil in weeks. I was just visiting, but I feel for anyone local that has to dine there. read more

Very rude. Patronizing & flippant. We waited 10 minutes to be greeted and NEVER WERE. I finally went up to a server that had walked by us numerous times and said, where is the hostess? He replied curtly: on the line in the back. I said, so you guys are probably not wanting any more customers right now? And he said, no. We will NEVER go here. Ever. Again. read more

I don't understand how this place is still open. I ate here on a Friday night and despite there not being a lot of people there, service was really slow and the bar wasn't fully stocked. I ordered lemon pepper traditional wings...the dry rub was on the parchment paper instead of on the wings. Others in my party ordered fries and the Mac & cheese, and they weren't hot. Don't bother eating here. read more

The service just gets worse and worse each visit. Our order is constantly messed up. Table of 6 is getting their dinner served separately over the course of 30 minutes. Just awful. Update: We have been here for 90 minutes and my husband's order just came out (wrong) while my Father in Law and son still haven't gotten their orders. This is absolutely unacceptable. read more

Absolutely garbage service and the restaurant was almost empty on a Monday evening. We entered and opted to sit at the bar thinking it would be quicker and less intrusive in case there was minimum staffing. We were greeted by one of the bartenders for our initial order (we both ordered one beer and the unlimited boneless wings since it was a Monday). After we received our beers we proceeded to wait almost one hour before cutting our losses and flagging down another bartender/waitress to inform her we had been waiting awhile. She stated "Okay...." Without even looking in our direction and at that point we made the decision to close out. The amount of attitude and poor service we received at a restaurant that already has below average food was a great way to further ruin our already shitty day. If your restaurant is historically known for below average food, at least try to compensate for it with better quality of service. I get it, maybe it's been a rough day with foot traffic or behind the scene issues, but for God's sake at least acknowledge us when our food hasn't been there for an hour after placing our order or offer to refill my beer. Thanks for nothing bdubs. You sucked before and you still suck. Now please give me my shitty food. Respectfully, -A guy who has only written two yelp reviews read more

Good wings- cheap beer- and the game is always on with your team! Sure it's a chain, but there is comfort in getting what you expect!

Food and service was good but my fries taste like they were microwaved , Long Island was too sour read more

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If I could give it 0 stars I would. Came with my daughters. We are big B-dubs fans been to numerous ones on the east coast. This particular one we didn't even stay to eat. It smelled like stale cigarettes where we where seated. The air just felt dirty like the whole restaurant was just dirty floors haven't been cleaned in who knows how long the seats felt sticky. It was just disgusting there was no way I would trust anything coming out of the kitchen if they are ok with keeping the seating area that nasty. This place needs to be shut down,gutted and just start all over again with employees who care. read more

if you want to go somewhere and be extremely disappointed and have very rude wait staff then this is the place for you. I ordered a cheeseburger and specifically said Mayo and ketchup only, comes with a ton of mustard, I tell them I didn't want mustard. she takes the burger back to the kitchen and 2 min later brings me back another burger, STILL COVERED IN MUSTARD!!! will never be eating here again and when I thought about talking to the person in charge I found out the person that was so rude to us when we came in was the manager at the time. this place is a joke. read more

The service was horrible the food mediocre and then found hair in my food First when we entered a lady came to use mumbling about something, we then figured out she was asking us if we were dining in. We got seated and then was told somebody was going to be right with us 3 different times, on the third time a lady came and asked us what we wanted and we had knew as we had already figured it out in all the time it took, once we ordered our food and water we had to wait around 30 minutes for our wings to arrive, the wings were small, bland, and lacking. After all of that I found a hair in my wings, I couldn't eat afterwards, and the mood the whole place set was horrible, with TV's plastered all over the place with never ending loud people to blow your eardrums out, but i can understand the TVs as it is a spot to watch the game. All in all, 0/5 horrible service, horrible food, and horrible chefs who probably aren't wearing hair nets. read more

Service is SLOW. There was maybe one other table in the section we sat in when we got there. It took over an hour to get our food. Tables that got sat after us got their food before us. And the food was not good. The waiter only checked on us once when we were done eating. There are so many other good restaurants in the area. Do not recommend going here at all. Worst experience! If I could, I'd give it a rating below 1 star. read more

Been here a few times and it is always disappointing. This time was probably the worst and my family and I will not return. The building is right beside a cigar shop which is my initial red flag, idk if it is the vent or what but BWW should not smell like a cigar shop as well...When we arrived the hostess was there and saw us walking in, she was on her phone and immediately left her station and made us wait and knew it as well, so we were patient and she showed back up about 3 minutes or so later. When we got seated she was just not happy, she said our waiter will be with us shortly, he was there pretty quick and was very polite. He asked us for our drinks and said they would be right out, after about 5 ish minutes we got them and ordered our food in which we got the fried pickles for an appetizer. After we got our drinks and ordered I took a sip of what was supposed to be Pepsi and immediately realized it was diet, no biggie but it was at least 10 mins before he came back, I informed him and he was quick to resolve the issue, but unfortunately it was the same.... The next issue was when we got our appetizer the fried pickles were barely fried and they sent out my youngest sons food which was the chicken tenders, the tenders were fine but the fries were cold like they came out of the fridge. About 30 minutes later my oldest son, wife and my food appeared to which it was ok, they were all boneless wings and we had celery and carrots. The celery looked a little far gone and the carrots were weird tasting. This place seems to be steady and under par and now I see why BWW is losing business...not returning! read more

Horrible service and ordering from the phone takes almost twice as long. We missed our movie and we sat and waited for our meal for 40 minutes. Nice people but way too understaffed. Not fair to them or the costumers. Will never return. read more

Ordered wings on pre order for the Super Bowl. Picked the 5:30 time slot to make sure we were home in plenty of time. As of 7 pm my husband is still there waiting for the 30 wings we ordered. If you cannot fulfill orders in a timely manner then you need to stop taking them. This is absolutely ridiculous. We will be taking our business to another place going forward. read more

We were shopping in the area and decided to have lunch at this Buffalo Wild Wings, as we enjoy the food, variety and the overall atmosphere. It was about 12:45 when we entered the restaurant. When we walked in, it was akwardly quiet and smelled like stale cigarettes. My instant feeling was to turn around and leave, but we were in the mood for wings, so we stayed. After about 5 mins one of the servers finally approached us and we told her that we were dining in. She made us wait a few more minutes while she cleaned a booth for us. She was pleasant but seemed very confused. We ordered our drinks and some cheese curds and she left the table. After about 10 mins later she finally brought out drinks. We then ordered 10pc boneles wings and a burger with fries. 25 mins later after she had been walking around in a confuzed daze, I flagged her down and had to ask for both our cheese curds, napkins & silverware. She explained they had some huge order come in and it had backed up the kitchen. We finally received our appetizer, which was lukewarm at best. Meanwhile, the whole restaurant was turned and another server appeared on duty so now there are 3. We sat and watched as all the customers who had come in behind us ordered and then received their food, NO, we still hadn't received anything but cheese curds and we had requested drink refills and cups of ice (which we NEVER received) By now it was 2:15 and I got up to ask for the manager on duty who was very slow to come out to talk to me. Finally I told her what we had just sat through and just how inefficent our server was as I watched her walk around the dining room, like she had lost something. I asked for the bill for what we actually received. One of the more experieced servers brought us 2 to go teas, was the only one to apologize, and told the manager that we were not paying the bill, she would pay it need be. The manager smirked as she waded up the bill, never once apologized for anything. At that moment, our server brought our order of wings, but NO burger. Being in the food industry for the last 30 years, I know things happen, call outs, kitchen in the weeds and backed up, but my guess is the server neglected to put our order in to begin with. I see there are many more really bad reveiws for this location. I'd given you NO stars but you can't review it. I have since let those in that area know to avoid this restaurant if they have't already discovered that. Bathroom was filthy and smelled and looked as if no one had touched it in about a week. I was surprised to see toliet paper and hand towels. Maybe if your employees were more interested in their customers than their phones with air pods in their ears, you'd have better reveiws. Super poor management! SAD.....won't be back read more

My wife and I went here to watch the game and enjoy some food but we did neither, we ordered our appetizer roughly ten minutes after we were seated and our food after another five. We were greeted by our server (Amanda) whom pulled out her vape pen and tried to write with it. My first thought wasn't she can't write with that, it was why does she have that in her apron... It took about 25 minutes to get our appetizer which were room temperature if not colder. another 15 after that our wings finally came. they weren't as cold as the app but still could have been hotter. I was also displeased with the fact that I was missing a wing. My wife and I just got to-go boxes, paid, and left. read more

Horrible food, service & available menu items. They need management to step up! Its filthy & a sad atmosphere!

Jen is the worst server I have ever had in my entire life. She brought out one persons food out of four then just sat on her phone in the vestibule. She didn't check on us often and made these incredibly cringy, and frankly, rude attempts at jokes. She straight up told my friend "you did not order that." Then at the end, after getting our food, she asked if she could disappear and left us for about 20 minutes. If I could give a 0 star review for Jen I would. Great Ambiance! read more