Nice, Friendly, and took the time to answer all my questions. Did a great job and will be returning for future services

Daniel did such a great job with our home and explained the preventative measures we could also take to help with bug control! Very knowledgeable and friendly to work with! I would highly recommend him and this company! read more

I used bugco based off great google ratings and had an awesome experience with the representative that came out to service my property last Wednesday. WIll continue to use this company! read more

We needed an appointment last minute and BUGCO was super accommodating with our crazy schedules. Jonathan was a delight and answered all of our questions. He went above and beyond to make sure we were taken care of! read more

Excellent service! I found Bugco on yelp and chose it because of the good reviews. It was a pleasant surprise to see when the truck arrived that it was connected to Top2Bottom home inspections. I have done at least 7 home inspections with Top2Bottom. John Onofrey and his team are knowledgeable, honest, fair and do good work. That's why I keep going back to them for inspections. It was a great feeling to see that Bugco is owned by John as well. Daniel at Bugco did a great job and was a pleasure to work with. I'm excited to have found a good extermination company I can trust to do good work. Now, anyone know a good electrician and plumber??? read more

Working with the people at BugCo is like working with your best friends who started a pest control business. Customer service is #1 with them! Every person I've dealt with has been exceptional. They always do more and exceed expectations. No need to keep looking. Call them today! read more

totally Digital , paperless company Awesome They use a dry insecticide they broadcast like seeds the nice young man Trey was really helpful, answered questions, was not deterred or intimidated by by clutter of cats. read more

Love this group! They are on time, polite, and always willing to answer questions. They are true to their word and their work. I have been nothing buy impressed with the staff since I started using them three years ago. thank you! read more

The guys here know what they're doing, are friendly, and quick. I've used them before, stopped after the storm for a while, but I knew exactly who to call when bugs started coming in the house. I've had nothing but great experiences, and highly recommend them. read more

Awesome experience! Extremely professional, courteous, on time and did good work! I received text message updates, emails with the serviceman's picture and dispatch was extremely professional. So far the best big experience I have had in Texas, highly recommend BUGCO and Brandon! read more

I love how kind and informative this company is. They give me advice on what to do with my pest problem, and I always learn something new when they come out. They actually try to control/stop the problem by using different combination and different pesticides so the bugs do not become resistance to the pesticides. A must try company! read more

I had Cody come for a re-treatment and he was great! Very polite, friendly and efficient. He called to let me know of his possible late arrival time but was able to arrive earlier than that. Thank you Cody, it's always a good experience with BugCo and that's why my family has been sticking with this company these past couple of years. read more

UPDATE: After Rachel came out yesterday and sprayed our back patio, I went out to the front porch at night to see if there was any activity going on. Sure enough there were 5 brown widow spiders in our window sill crevices. I called Rachel this morning and she came out within 20 minutes to come treat my house again from top to bottom! Rachel is phenomenal. I love Bugco. They have great customer service and wonderful employees. Rachel and Cody service our house and they are both professional and very personable. Rachel will call before she comes and if she is ahead of schedule, she will call to make sure you are home and see if it is okay to come early. She always checks out rodent bait stations and makes sure they are full and working. She makes sure all of our needs have been met before she leaves. Cody is also courteous and got all of the spider webs off of our front porch and patio. He also helped me reschedule the day he was supposed to come out because it was raining and it would have been pointless to spray in the rain. They come out quarterly, but if you see an increase in activity, they will come out and spray again at no charge, especially after it rains. We have brown widow spiders and they came out again to re-spray after seeing an increase. I will only use and recommend BUGCO! read more

Great company. Brandon, our service rep, is outstanding. He is professional, friendly and always on time. Highly recommend this company

Called because the house my family is renting had a few spiders and roaches. They were able to schedule me for the next day with a two hour window. I let them know that I was working and would appreciate an early time. Jonathan called just before the window and said he was 17 minutes away. He showed up right at the beginning of the time frame they gave me. Jonathan was very professional and had some great stories to share. Time will tell on the effectiveness of the spraying but so far, so good! read more

I highly recommend Bugco. Their customer service and attention to detail is impeccable. I called and scheduled for an appt but due to my full time work load, the next appt I could make was next Friday. The pests were driving me crazy and waiting a week seemed like an eternity. I saw a post from Chris at Bugco on Nextdoor and so I msged him and he was able to get someone to come out the next day on Saturday morning. Bobby came out and was so nice and attentive to detail. Highly recommend them! We plan to sign up for qtr prevention and other measures. read more

Brandon always goes above and beyond. Very professional and friendly. Definitely an asset to the company. Best of all - no more pest issues!! Love!! read more

Daniel just sprayed my home as a preventive. He is awesome! Friendly, knowledgeable, and thorough.

I am so thankful for the quick action taken by Daniel at BugCo to fit me in when I was stung in the night by a scorpion! He used a targeted chemical for scorpion specifically and was very thorough when he treated my house! I'm a BugCo customer for life! read more

Rachel and Forest are so helpful and explained everything I needed to know to eliminate my rodent problem. Offered solutions that were budget friendly while explaining to me the importance of the service that they offer as well. Very kind. Very respectful and I would recommend their pest control services. I'm looking forward to getting rid of Terminex and having them to take care of my household needs. Thanks again Rachel and Forest! read more

Very professional and courteous service at all levels that I have dealt with, totally paperless (!!!), Knowledgable about sources and types of insects and how to prevent them. Didn't seem too bothered by my current renovation-in-progress. I feel more than fine about keeping a maintenance plan with BUGCO. read more

Yep... 5 STARS to a company who earned it!! I love this company, especially GERMAINE ABRAMS!! First off this company is very comforting in a time in which I was "bugging" out!! I literally called in the midnight hour and within 1 hr of them opening their offices the next morning I received a call from the company. The office manager Cory was very kind and understanding of my situation. He offered scheduling suggestions that worked with my busy schedule. He also stated he was going to send someone very knowledgeable and helpful and that he did. In comes Germaine Abrams... not only did he call before arrival, but he was also ON TIME!! He came and inspected my apartment and answered all of my paranoid questions of the situation. He was NOT agitated, in a hurry, or uninterested. He honestly treated me like I was his only customer for that day, which is very rare to get from any company. He was very friendly, courteous and full of caring knowledge of all things creepy crawling!! When he came back out to do the treatment, he was early and I pointed that out. But not in a bad way, I was actually tickled that this company is attentive to a customer's lifestyle and stands by their appointment time. He came in and did the treatment. When done, he treated his own shoes to make sure that my paranoia was not going to kick in about bringing those creepy critters eggs in a non infested area!! HOW COOL IS THAT??!! So AWESOME!! Here is a virtual hug and Hi5 to BugCo and Germaine for making this experience as pleasant as possible. I hope to not ever have THIS issue again but if I do... I am certainly calling people I trust to eliminate the pesky problem and with care... BUGCO!! read more

Thank you so much for getting rid of the cockroaches!!! I absolutely hate them so much and I thought we were going to have to move. We had just moved to this building and I had been cleaning all the time but they just kept showing up. We have pest control in our building and it was doing nothing so I reached out to this company and it did take them two trips and a clean out to get rid of them but they are finally gone!!!! You have a client for life! read more

I used yelp to look up pest control service and decided to give Bugco Pest Control a try due the amazing 5 star reviews! I am impressed with the level of service I received from Chris; he was very professional, on time, knowledgeable and thorough. He commented on our flower beds having too much soil to where it was covering up the slabs. I didn't know how dangerous this could be for our home! Thank You Chris!!!! We plan on staying with Bugco Pest Control, thank you fellow yelpers! read more

Hunter was very knowledgable and informative when I asked him questions about pest control. He did an amazing job providing pest control and carpenter ant service. Most importantly he was very friendly throughout whole process. 10/10 I would recommend BUGCO to everyone. read more

These guys were quick at replying to my questions and giving me a quote via Yelp Messenger. I liked the price, it was reasonable, so I made an appointment. When the guy arrived he was really nice and well mannered. Well after the first visit, we were still seeing a lot of spiders and earwigs. We called them back because they say that they will come back within the three months we paid. Well the next time the guy comes he mentions that we need to to get weep hole covers and that he suggested we buy them and install them because if he does it, it would cost way more. We listened but didn't install because we've NEVER heard that from the other pest control companies we've had. (Isn't not covering them job security for pest control? I mean we don't have snakes and mice so..?) We still continued to see earwigs and spiders. So we call again, because it's within the THREE month period that we paid for and the girl that answers says they will not come and spray unless we cover our weep holes. She seemed new because my husband heard another lady in the background telling her what to say. WE'VE NEVER had a company deny us to come spray after we've paid for service and it's not working. My husband says that he's never heard of a company doing this and this is not right. Well the manager gets on the phone and starts apologizing for what the girl said. My husband told the manager why are you apologizing, she is just enforcing your rules??! So basically it was like he was throwing his customer service rep under the bus. The manager said that he will make an exception and come and spray our home again, but that we need to get the weep hole covers. Well my husband is irritated at this point and says for him to just cancel us out of their system. I didn't appreciate the first pest control company I had as much as I do now seeing how these companies try to get you to pay more and do more. I like a company to stand by their word when they say that they will come out free of charge within the three month period after they have sprayed, this company unfortunately did not. read more

Clayton stopped by today and was great to work with. He knew his stuff and knew where to look for certain bugs and even found some in our pantry we weren't aware of. Gave us some helpful tips ! Awesome job. Would recommend! read more

Fast, great services that is also very affordable! Got termites on the exterior of the house, Chris came out the same day late in the afternoon to look into the problem. Treatment was performed 3 days later. Chris was kind enough to explain to me how other companies were over-exaggerating my problems to try to get an easy buck, eventhough in the end I still chose the (unneeded) overkill treatment, Chris performed the treatments with a smile. Highly recommend him to anyone needing exterminator/pest control! read more

If I could give them 10 stars, I would!!!!! I recently moved to Texas for work, and just bought a home in the Katy area. Being new to the area, I was not prepared to deal with the insect infestation inside and outside of the house (it had been abandoned for quite some time). I had been fighting the "Bug Battle" single-handedly since December with very little success. Last week, my beagle was attacked by some creatures I couldn't identify - and my dog was absolutely miserable. I gave her a bath that night, only to find HUNDREDS of creatures imbedded in her fur! Although I had received a quote from another company - and could not fathom the $875 price quote to treat my little house and tiny yard! Although it was Saturday morning when I contacted BUGCO, a courteous man (Casey) answered the phone. I told him of my dilemma and begged for someone to treat the house asap. He said he would contact his partner (Chris) and get back to me. Lo and behold!!! Chris and Casey were able to schedule me that day. Chris showed up an hour early (it was his day off) and completed treatment inside and outside my home. Afterwards, he took the time to carefully explain to me what he found and how he treated the various critters. The price was $117 - and that included a follow up treatment in two weeks! LOVE BUGCO - the right way and the only way.....Thanks so much! read more

A rodent problem in my house let me to try to find an exterminator that could come quickly, since I wanted to deal with it as soon as possible. BUGCO was the top result on Yelp, and after scheduling an appointment with Daniel to come out the same morning I called, I was very pleased. Daniel walked me through everything he was going to do, explained all the components of the products he was offering, as well as identifying rat feces on my back porch, indicating that I was right to call them to handle the issue. Price-wise, they are extremely fair, and I didn't feel trapped into getting a service contract, like other places might. I did not hesitate to go ahead and spray the inside and treat the lawn for bugs, given he was already out here, and Daniel more than happy to assist, despite only being called for mouse/mice initially. BUGCO deserves every bit of the 5 star ratings they're getting, and a big shout out to Daniel for coming promptly and handling everything with friendliness, professionalism and courtesy. read more

We called last week for a quote, after being shocked at a $225 quote from another place for exterminating wasps from our home and attic. I explained my concerns to the rep on the phone and they recommended exterior treatment as well as potential interior treatment. They explained what results I could expect and the warranty. He let me know that the charge was $85 and that they could close up holes that the culprits were getting into for an additional fee, or that they could identify the holes for us to close up ourselves. The tech, CJ, arrived in a timely manner and got to work. He did explain that our dogs need not be in the area for about 30 minutes after the spray, for their safety. He identified red wasps and yellow jackets and pointed out that while our house may now be treated, our palm tree may harbor them in the meantime. He suggested routine care for the tree to prevent them. He seemed to not want to treat our attic, explaining that his nozzle was broken or something along those lines. My husband finally got him to treat it, which I am grateful for, since they knew when I called that I was expecting that to be done and we had discussed this. (I have a baby on the way and do not want surprises of that nature that put my child at risk.) He did not seal any holes but our house is tall and my husband said the ladder didn't look tall enough so we will just seal them ourselves. This was not necessarily the cheapest company, as I found one or two others that offered rates as low as $45, but I was not confident in their services and what I was getting for that money. I felt most confident in Bugco's services, price, and guarantee - due in part to Yelp reviews and their explanations over the phone. read more

Clayton did an excellent job explaining every step of his plan to treat our ant infestation. I especially appreciate how he was respectful of our home. He made sure to put shoe covers before spraying the inside of the house . I would recommend Bugco to anyone with any pest issues. read more

Love the deal; helped me save some money! Jeff was great and answered all my questions. I am deathly terrified of cockroaches so ill be glad to see them go. thanks again! read more

Best service ever! My mother and I discovered a mouse in our home and I immediately went on a search for pest/rodent control. I was amazed at how BugCo had a 5 star review, so I decided to go ahead and give them a call. I don't recall his name, but the gentleman I spoke with on the phone was so polite and promised me that I would be well taken care of! He explained to me the rates and procedure without any frustration or any rush! We had Germaine come to our home and he was extremely helpful and courteous! (Not to mention that he showed up on time, unlike other pest control companies!) I showed him where we saw the mouse, along with where the mouse droppings were. He took the time to inspect and explain thoroughly on how it may have entered our home. He was very friendly and answered all my questions and also went on to explain how he was going to treat our home! Germaine also went ahead and made sure to inspect other areas such as the attic and the backyard. I am extremely impressed with how he was so polite and informative! The prices are very reasonable and affordable, and may I add that they truly care about their customers! They do follow up appointments to ensure that they had taken care of the problem, which definitely puts me at ease. Thank you yelpers for helping me find BugCo! I will definitely be calling and referring them! I can now sleep at peace, knowing that our home is well taken care of! read more

We moved to Houston from California and boy, the bugs out here are different!! My first week here I was immediately searching for a pest control company. I called around and finally settled on Bugco because they were friendly and reasonably priced. Tito came and was extremely friendly and helpful. He walked around the home and showed us areas that were potential entry sites for critters. The second time he found that we had giant rats and set us up with some bait boxes. Then our bait boxes flooded over Halloween weekend and they sent him back out to check them out and refill them. I haven't seen any bugs since Bugco has been coming around and Tito does a great and thorough job. He's very polite and professional and I trust him and Bugco. read more

Thanks Yelpers for pointing us to a great company. Your reviews were held up by BUGCO and crew. We were hit with a last minute emergency need for treatment due to a VA mortgage requirement and BUGCO totally stepped up. From the person who took our call (Jason, if I remember correctly) and went out of his way to call a tech already out in the field to see if they could work us in to the tech Jeff M. who showed up, was so friendly, understanding and gave us a really fair deal to help us meet this requirement in the "final hours" before our closing. This is how business is supposed to be run. Great job BUGCO or as we say in the Navy Bravo Zulu. Also thanks for being Vet friendly. read more

We had three kinds of roaches (Tree, German and regular) that were making me feel like I needed to move out then light a match and move on. I called Bugco about three weeks ago based on Yelp reviews and a relative closeness to their business location. Not only was the price great and our problem solved by Joseph Costello's treatment, but the recommendations for pre and post service were clear and helpful. If we have evidence of the problem again, I will definitely call again. read more

We were with another pest control company for a few years. I got fed up with them and did some research on who to replace them with. I called BUGCO based on the reviews from here. I'm so glad I did. They arrived on time, clean and professional. Germaine was the one who saved my family from the evil bugs the other company couldn't handle. It has been about 3 months since he was here and still no bug problems. THANK YOU - THANK YOU - THANK YOU!!! read more

After hearing the sounds of what I thought was WWE wrestling in our attic, I called Bugco on Tuesday to see when they could come out. They were here this morning and came up with a great strategy to rid ourselves of Mickey's uninvited cousins at a very reasonable price. They were able to come up with something that would not endanger our animals, nor us (this is a plus.) The inspector then showed us where they were getting in, stated that he could send is exclusion expert out to fix the issue, or we could go to Home Depot and get a couple of items and take care of it for much less. I love the honesty and the time that they took to help us send our visitors back to their margic kingdom. read more

Great service on time and promised what they offered But then when they wanted to come back for my 3 month service they wanted to treat me like a new customer Telling me that I didn't give them a credit card so I can't get the discounts so I replied back that I'll just go with another company that will for sure give me better prices They replied Yes sir Now that's what they consider great customer service read more