DO NOT USE THIS COMPANY OF SCAM ARTISTS! PLEASE READ! The worker of the company, Raul Quiroga, hit our car while he was there evaluating our pest issue. He told us that he or the company would have the damage paid for. Once the estimate was sent to the company both he and the company have decided to ignore us and have us stuck to take care of this damage on our own. COMPLETELY UNETHICAL AND UNPROFESSIONAL! They are not to be trusted. read more

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Terrible wasted our time. We had the house tented last summer 2021, and we saw the same bugs again in April 2022! They have a 12month guarantee, so we called BUGS POMPANO and Alicia sent out a guy and he said Yes it is termites. So we finally got Jeramia (owner) on the phone because rescheduling was a major pain and we were all set. we got an email from Verifum confirming. I got a hotel room and a pet boarding for the events and THEY NEVER SHOWED!!?! Wow!!! And after mulitipal calls noone answers, it was very very very frustrating!! Do not use them. read more

Over promised and under deliver! I wish I could share my great experience about BET but I cannot. Due to over promising by BE, the Tent job went just ok. So, with that being said I would not recommend this particular company, sorry. read more

My HOA hired this company and they did an excellent job. Due to lack of communication that was purely the fault of my HOA, I did not understand that the front lock had to be removed per state regulation. When I came home to find this, I was understandably upset as I thought something foul was afoot. When I expressed my dissatisfaction, Jeremiah personally came over to explain what happened. I now understand that he was just following state guidelines and doing his job to the best of his ability. He is professional, courteous, and dedicated to providing great and personable customer service. I would highly recommend the use of their services. read more

I wish I could agree with the compliments people have been giving. The crew who came out to our house were not very communicative. They did not have enough weight on the bottoms of the tents as it appears that a lot of gas escaped and killed landscaping as far as twelve feet from the house. We left the team captain a key and our phone numbers. We were staying less than 2 minutes away and could have come to the house if there was any problem. Evidently there was because apparently he could not lock the front door with the key we gave him so instead he closed the sliding doors and wrapped them in cable, which scratched the enamel off the handles. Then he left our key in the lockbox we provided him, BUT HE DID NOT CLOSE THE LOCKBOX. (see the photos) And finally, the crew member who came to clear the house left another sliding door unlocked. And worse, one of the crew damaged the marble step to our patio. (photo) A simple phone call would have brought me to the house in 2 minutes and I could have helped lock the front door before the gas was applied, and I could have come again when the crew chief had trouble locking up after clearing. He claimed that he was very busy and had to get to the next job, but wrapping the handles in cable took longer than the 2 minutes I could have been there. (photo) And they never notified us that they cleared the house. Very unprofessional. And when we asked for someone to do the repairs, he said Jerimiah said "no way". We never got to speak to Jerimiah. So much of this was preventative with just a phone call. What a shame. And now the supervisor has stopped returning our calls. read more

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Pest control used this company for termite tenting for my home in Fort Myers. They came at night late woke neighbors talking loud . Woke up children. Left trash all in my yard. Metal clips all over in my yard. Around 12 or more. My 93 yr. neighbor mower his lawn and he hit a metal clip. He picked more in his yard. I could going but has been nightmare. Tenting was done on Monday night 10-25-21finish after 10:40 that was when seen them in my house with some boom set off. I was told it was teargas. They took off tent on Wednesday 10-27-21. I came home on Friday 10-29 there was sign on the door saying it was ok for me to come. It was signed on 10-28-2021. I came in and my eyes were burning so bad the i had to leave again, not before opening the windows and turning on air and fans. I came back later still my eyes burning. Friday night I had to sleep in car. My eyes were blistered , eyes still burning and watery. I called this company three times. Sent pictures of the my yard. I was told on one called she did not believe their guys left any metal clips in my yard. Now that being said it is Thursday 11-4-2021 steal waiting for a call?????? I had called the pest control that hired this company. The Manager and his boss in Fort Myers came out on Tuesday 11-2-21 and picked up what trash was here. The rest the trash was blown all over my street. I have neighbor that has for video view. Said my drive had trash all over. The guys from this company even left a weight or looked like one in the middle road Monday and picked it up Wednesday when came back to take the tent. I have photos to the trash and it belong to this company what a NIGHTMARE..... PS;, The man that came into my house to check with a machine did not have a mask. ? why did he come into a home that was fumigated without one? /Also the windows to air out my house were in the back also the front door. FOR ANYONE USING ANY PEST CONTROL IN FLORIDA I WAS TOLD THIS COMPANY DOES ALL OF THE TERMITE TENT JOBS!! I have not investigated but working on it now. Waiting for the State Florida to call me back... About all the metal clips ask the company that hired about how many they up in my yard on Tuesday 11-02-2021? GAVE 1 STAR ONLY BECAUSE I COULD NOT GIVE 0-ZERO read more

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I paid for fumigation. No one showed or called then I decided to reach out number not active. ALLDAY no communication. Do not use this company and disputing my credit card charge. My son went to office door locked trucks out front no answer. But still taking peoples hard earned monies. NEVER CALL OR USE THIS COMPSNY FAIR WARNING... read more

I had 5 estimates and these guys beat the lowest by $200. They are one of three companies in Broward that do the actual tenting. All the other Companies out-source the service. James came out to the house and drew up and sketch of the house and I received a estimate on-site. He was very knowledgeable polite. One week later my house was tented. These this is a big operation and they do about 20 houses a day. I stayed to see them do the tenting and 10 guys showed up with 4 large trucks. They have 4 sets of crews. I highly recommend this company. read more

Best company ever we use them for wholesale fumigation and never had any problems! Thanks you guys do what the others claim to do!

Super done job, stress free for the owner. The company communicates the progress of tenting the house via emails. Jeremiah is the star with his professional crew on time and less expensive compared to other estimates. Highly recommend! read more

Used this company to tent my house. The folks were professional and on time. The prices was extremely reasonable compared to others that I checked with. I would highly recommend using Bugs Exterminators!!!!! read more

Excellent company with excellent service! They were reliable, clean, thorough, and responsive. Their communication was fantastic. Emails every step of the way so there was never any question where the job was at. Highly recommend! read more

These guys are great. I had the bad luck of termites in a house I was selling AND the house I just bought. Jeremiah and his team were awesome. More importantly, I have been freaked out by anything that looks like it might be a dead termite or a new termite dropping, and they have been extremely responsive to re-investigate and also assuring me that they will absolutely honor their warranties if the termites do come back. I recommend this company VERY highly. read more

They don't stand behind their work, I've been paying for there warranty for the past 2 years and now that I need them they go silent! "Stay Away " terrible customer service. read more

Do not use this company! horrible service!They are service my house on 7/20/2020 ,when they finish job we found out broken 9 pieces new tiles and kill all plants,I call to office until to now still unsolved read more

We hired Bugs Exterminators last year April 2018. Jeremiah came out he inspected the house, attic and crawl space. They tented and did the ground treatment. March 5, 2019 we found termites in the master bath. We call Jeremiah and he came right over. Inspected our crawl space and area above the bathroom. Didn't see anything except for the dead termites we saved from the other day we put in a jar. To be safe he is going to do ground treatment this week. After that if we have no more problem great but if we see more they will retent the house. All under warrantabd no additional cost. I like how he cares for his customer by taking extra measures to be safe. Highly knowledgeable and very nice. read more

This company tented our home for termites in November of 2020. In October of 2021 we saw evidence of termites and they spot treated it. In February of 2022 they had to tent the home yet again. It is now May 2022 and we have termites AGAIN! Called the company and the owner (Jeremiah Whyre) informed us that the last 2 times his employees did it incorrectly and they no longer work for him. He wanted to come out and personally do it himself which we declined and asked for a full refund so we could have another company come out and do it properly. We had already given them 3 opportunities which was 2 too many. He (Jeremiah Whyre) agreed to a full refund and signed a contract confirming it. His office even went as far as to email me a copy of the check before "mailing it". I never received the refund check and now the company won't return my calls. I would never recommend using this company and now have an open investigation with the Dept of Agriculture. If anyone has similar complaints, please let them know to protect this from happening to others. You can start the process here: https://www.fdacs.gov/Contact-Us/File-a-Complaint read more