Tom was awesome! He called me both before he arrived, during his visit (I wasn't home) and after he…read morefinished. His thoroughness both inside and outside our house was exceptional! He also tried to explain why I have to pay $62/month when Home Shield needs only to come 2-3x/year. Although I still don't understand the monthly charges, it doesn't matter because if Tom is a Home Shield representative, paying $62/month for Tom, even with no services, is peanuts! Fight On! Bob Israel, MD Professor, OBGYN. Keck School of Medicine of USC

Sean was great!! I typically have Brian come who is awesome as well but he was unavailable. Sean…read morewas very friendly and courteous. He even called instead of ringing the doorbell so as not to wake anyone up in the house. He did a great job and I am happy with my service!

About a month ago, i found a homeowners worst nightmare both: drywood termites and subternean…read moretermites eating my home in my external and interior attics and mudtubes in my raised foundation of my home. I had gotten quite a few quotes from various vendors for tenting and trenching Termidor and Nykor provided a no-tent solution that was priced competively and only a few hundred more than the traditional methods of tenting/ trenching, and they offered the same 2 year guarantee that all the competitors offered. They worked with me to inspect the home and noted their findings and gave me a very clear invoice and quote to my email. I had a good experience for a whole home Termite Service from Tony and Chris, they arrived promptly on 3/31/2026 and proceeded to treat the bare wood areas of my home inside my garage and inside my interior home attict, and also the subteranean area under my home and base boards per their quote. The service took about 2.5 hours and it was relatively painless beyond some overspray clean up on my appliances and lighting fixtures, they were very clear to cover and remove any paper items like books, and I moved everything off the walls for the interior spraying as best I could per the instructions. The service went well, and as it takes time to see if the treatment worked given that they sprayed Termidor, I cleaned up all the frass/ termite droppings i could see in the affected areas and I will ask them to come back next year around this time for an inspection or If i see more activity and once the 2 year guarantee is over, subscribe for them to come back to inspect and do a treatment of any newly affected areas. The only issue was they charged me the wrong price at the end but promptly refunded the amount and charged me properly, which is one of the most honest things I've seen any vendor do, then their payment went through the next day.

Nykor called me shortly after I reached out to them and gave me very helpful information about the…read moreproblem I was having. We had just started using the HVAC system and had an issue with a leak that created moisture allowing gnats to breed. We did not end up needing Nykor's services as shutting the system off for a few days fixed the issue. I really appreciated their advice and integrity. They said they could come out and treat the issue but didn't want to have us pay for something that would only treat the symptoms and not the actual root problem. I will absolutely reach out to them again if we have future issues.

SO pleased and impressed with this company! Juan really is the best. We heard a rat moving around…read moreand chewing in our attic. A couple other companies came and used major scare tactics and fully overpriced their services. One of them didn't even do a perimeter check. The other was a smooth talker and made everything sound completely overblown. When Juan called and heard how much these other guys were charging, he told me to be careful. He and his crew came, did a thorough inspection around the house and in the attic, and explained the mild rat problem very calmly and reasonably. No scare tactics, way more reasonable / appropriate pricing, honest and clear with explanations and photos. They sealed all the entrances and set out traps. Within less than a week, I could smell that something had died, and even though we weren't at the pre-scheduled one-week mark to have the traps assessed, Juan went out of his way to come check the traps and found TWO rats that he had caught! The crawlspace was clear and we can finally be at ease that 1) the house is secured; and 2) we are rat-free without some rotting vermin attracting flies. Truly can not recommend this company enough. SO professional, respectful and trustworthy. The best!!

Juan from Pro Excel Pest had recently controlled a rat situation in my attic, and I'm so grateful…read morefor how calm and professional he was during the entire process. When I was trying to get quotes for service and was dealing with poor and long drawn-out communication with other pest control companies, he stood out in the best possible way, promptly returning my call to schedule an inspection and consultation. Juan was also the least alarmist in his assessment of my problem. After the inspection he told me where he thought the rodents were coming in from and then offered a conservative plan of treatment: installing wire screens over those entry points, placing traps in the attic and crawl space, and monitoring the areas for a month to see if the rats returned. Compare this to a consultation and quote from another company, where they seemed to describe my attic as one big hazmat situation filled with rat droppings. On top of the exclusion service, they were pressuring me to do a costly deep cleaning of the attic with an install of new insulation, saying that they were available the next day to do all the work and that the rats would multiply exponentially if I didn't act soon. I didn't feel comfortable with being scared into the hard sell, so I didn't go with that company. (Later on I asked Juan if I needed my attic cleaned, and he said that the number of droppings was pretty minimal, so no.) It's been a month since the barrier screens were installed, which seemed to have solved the problem right away -- during each weekly follow-up visit from Pro Excel Pest to check the traps, they came up empty. And thankfully I'm not hearing any more squeaking or chewing noises in any part of my house. Am so happy with the result, and was happy to work with someone as pleasant, professional and efficient as Juan.

Great service! Good price…read moreResponsible personnel Service with smiles Highly recommend!

After dealing with a mouse issue and not knowing where to start, I contacted 360 Rodent Control…read more They arranged a same-day inspection at no cost. The technician, Eli, conducted a detailed exterior walkthrough, identified likely entry points, and explained the situation clearly. He was thorough, professional, and easy to work with, taking time to answer every question without rushing. He also had a really cool ladder. For rodent issues, 360 Rodent Control is a reliable option.

I'd like to update my review since my first stellar review was for the initial estimate process…read moreonly and I said I would update (but forgot). It's been 5 years and we've had plenty of people up in our attic since Rodent Masters completed our job and any time someone goes up there, I beg them to check and double check to ensure there are no rodent droppings. During this time, we have not heard a peep in the attic which is a complete 180 from what we were hearing before - it always sounded like the rats were having a party up there in the middle of the night. The process took about a month from start to finnish because the first thing they do is cover and patch all holes or entrances up so that nothing can get in (or out) and not just outside of the house but inside the attic and inside every single area from within the house. It's a LOT of work but they did it very well. Then, they came back and, in our case, because things were so bad, they sucked out all of the insulation and then reinsulated the entire attic with much higher quality material than what had been removed. Then they came back on final time to ensure there was no activity. So, I have no reason not to continue recommending Rodent Masters and I have for the last 5 years. I do think I will contact them soon though just to have someone do a walk around to ensure there are no new holes that have developed since they were last here. Highly recommend and I'm glad to see that the reviews continue to be outstanding since the one I gave 5 years ago!

I used Rodent Masters and couldn't be happier. From the start, communication was clear . Max walked…read moreme through the proposal and estimate with photos so I knew exactly what to expect. The crew showed up on time, was respectful of my home, and took care of the property with full remediation. After a few follow-ups, they honored their guarantee and I got my house back healthy. Fair pricing and zero hassle. Will call them again if needed.

I contacted Rodent Control after hearing scratching noises in the attic and discovering rats had…read morechewed through a crawl space vent to access my attic. After a subpar experience with a national "general" pest company, I decided to look for specialists. The difference was immediate. **The Consultation** I met with Sam, who was a breath of fresh air. He performed a highly thorough inspection and, most importantly, was honest. He noted that because I caught the issue early, my insulation was still intact and didn't require a full (and expensive) replacement. His lack of "upselling" and his calm demeanor really helped ease my anxiety about the situation. Ultimately, I chose Rodent Control over a competitor because their quote was comparable, but their 2-year warranty doubled the industry standard and felt far more at ease with Sam. **The Service Day** The crew arrived exactly on time, and Sam was there personally to brief them and ensure the plan was executed perfectly. Their thoroughness was impressive: **Exclusion Work:** They didn't just patch holes; they reinforced every sewer vent, attic spinner, and chimney. At ground level, they installed new crawl space entry screens and even added concrete footings to prevent rodents from tunneling underneath. **Interior & Attic:** They added double-mesh layers to all crawl space vents, attic gable vents, vacuumed the attic, and sealed wire/cable entry points with concrete. **Sanitization:** They used a hospital-grade disinfectant fogger throughout the attic and crawl space and excluded the AC condenser lines before setting traps in the attic and crawl space. **The Results** It has been six weeks since the service. While my wife and I have become "hyper-sensitive" to every house noise (like heat expansion pops), our Blink cameras which we set up in the attic and weekly trap checks by the Rodent Control team have eased our minds that the issue appears to have been resolved. It appears any remaining rodents exited during the work and haven't been able to get back in. Sam is the most responsive person I have worked with. He responded to every text, addressed my concerns and continued to put me at ease, that alone is worth the price. Knowing I have 22 months of warranty left provides huge peace of mind. If you want a company that is technical, thorough, and honest, ask for Sam at Rodent Control. **Highly recommended.**

Honestly the rodent issue was traumatic. I couldn't sleep for weeks. I went to Home Depot and…read morepurchased supplies trying to resolve the issue on my own. It didn't work and I was losing my mind. I found this company online and called them in the early morning. They put me on the schedule right away. The first appointment included them fully assessing the situation and advising us of the best plan of action. They educated us and began construction to fortify my home. They also cleared the crawl space, this removed any debris from the rodents and any hiding places as well. I had never seen the traps they used, but I assure you they work. The first night they setup traps I heard 3 get caught in traps. They come everyday the first week, so they immediately cleared the traps and replaced them. The first week was stressful because I heard them getting caught, but I prefer that over hearing noise in my walls that has me questioning my sanity. The rates are more than fair for what they offer. Thank you! Thank you!

we had a flea problem, and Matt came on short notice and was extremely professional, knowledgeable,…read moreand a joy to work with. He answered all of my questions and did an amazing job. Highly recommend!

Matt was great. He got rid of the rats. Efficient, polite, easy to deal with. Fair price. He knew…read morewhat he was doing unlike some of the people who work for chains. I don't always write reviews but after 40 years of being a home owner this was the best experience. And the rats are gone. Sandy

Hired this team to handle our small HOA; They have been as good as you could expect. Timely,…read morefriendly, responsive and effective. Would highly recommend these professionals.

They did well and I lucked out they needed to come once. Good phone contact. Good Covid protocol…read more They keep your credit card info though do pay with a check.

Great experience. The service is awesome. Communication is clear and pricing is fair.read more

Absolutely TERRIBLE SERVICE!! First, the technician who…read morecame to complete the inspection for the property provided a quote for the entire building to the owner and tenants. On the day of appointment, they didn't have us scheduled. Then they made adjustments to have Dax come for our appointment, since he completed the inspection and provided the quote. Once he started to do the work, he changed the price at the day of the appointment because he said to the office that he didn't give a quote for the entire building, although 3 separate tenants including the owner was given this price. There wasn't any contract or invoice sent over prior to the appointment, so this displayed faulty business. Secondly, the guys left cement residue on my outdoor mat which demonstrated the lack of care to the customers property. I informed the owner about this and he got very rude and disrespectful about the pricing issue mentioned above when that wasn't our problem. It was the technician Dax who didn't provide us with an accurate quote to be hired for the job. Lastly, the issue that was shared was in the ceiling. Dax advised that the outdoor soil needed to be treated first before they could assess the indoor ceiling issue. This didn't make any sense to me but we obliged to have the soil treated first. Well, less than 7 DAYS, the ceiling issue is back !! I informed Jason about this, and he mentioned that they couldn't come back until the full balance has been covered. Although, this was the main reason why they were hired and should have assessed the ceiling first, they are choosing to have us pay for a service that wasn't completed since the pest issue has reappeared less than 7 DAYS again!! Absolutely TERRIBLE and bad business!!

Contacted them late Friday afternoon and they were prompt to respond. They immediately came out the…read morenext day to take care of the wasp issue. Service was fast and professional - I will definitely call on Matt again, thank you!

They are fantastic! Take care of everything and the owner is so kind and helpful…read more Reasonably priced, great workers Really happy with them