We cannot say enough good things about Airrich Inc. They have serviced our HVAC system for several…read moreyears, and we have always been pleased with their professionalism and customer service. When our 18-year-old system finally stopped working, Airrich responded promptly and took the time to thoroughly explain the situation and all of our options. As the lady of the house, I especially appreciated that they spoke directly with me, answered all my questions, and never made me feel rushed or pressured. After we decided to replace the system, Richard was kind enough to come back to our home and walk through everything with my husband, carefully explaining the installation process for the new full-size HVAC system. We also chose to add a mini-split unit in our basement, and once again, every option was discussed in detail so we could make the best decision for our home. The installation crew was outstanding--courteous, respectful of our property, hardworking, and professional. They completed the job efficiently and cleaned up every speck of debris before leaving. From start to finish, the entire experience exceeded our expectations. We would give Airrich Inc. 10 stars if we could and highly recommend them to anyone looking for honest, knowledgeable, and dependable HVAC service.

AirRICH has been helping us out with A/C issues since we moved into this house 3 years ago and it…read moregot struck by lightning. They have been terrific every time - always available when we have needed them. The office and the technicians are all very accommodating. They just recently put in a new system after coming a couple of times to deal with issues, and helped us work with the electric company to finance almost all of it. They managed to get a unit in a very short amount of time (you know how hard it is to get anything these days) and installed it today. Yay! I highly recommend them.

Very professional. Good price and fast service. I would highly recommend them and for sure will…read morecall if i need another ac/heating services

My unit was running constantly and not cooling the house. I reached out to Mr. Allen's company via…read moreYelp. He responded within the hour. He was at my house promptly to diagnose the issues my with air conditioning unit. He determined that it needed to be cleaned and he also checked all the other pertinent areas. Mr. Allen was so thorough in his process from beginning to end. He left details of everything performed on the invoice. I am so pleased at the work he did and am thrilled to say I am finally enjoying my nice cool house during this brutal summer. So happy with the service. A superior company with professionalism. Thank you Sir!!

Response time is great. Technicians are professional and helpful. We had some issues with our new…read moreunits and Diana, the owner of Comfort Services, went over and above to make things right. I highly recommend this company for all of your HVAC needs.

The salesman came out for a consultation and instead of listening to what we needed he immediately…read moretold us that we should consider a new HVAC system. He then left us with homework to read and watch a video on HVAC systems. When he returned the next morning he scolded us for not watching the video and said that if we weren't willing to watch a 4 minute video for a 20 year investment then he couldn't help us. Outrageous. At no point did he listen to what we needed. I cannot recommend this company.

Our air went out mid summer. We requested a service visit and this company was sent out via…read moreAmerican Homeshield. The technician was very efficient. He explained the whole process...everything from the installation to the financing. The unit was installed within a reasonable time frame. After the unit was installed, they even sent someone out to verify and check all of the work that wad done. We are still enjoying our air!

*Edit* 6/9/26: the owner of the company wrote a message saying for me to call them. I called the…read morecompany & tried to speak to said owner to no avail. Makes me wonder if the owner is writing the comment or is it a manager Only person I can speak with is a manager. I want to know why we were charged $1647.10 & the century F48SP6L12 blower cost $150-$200. Labor can't cost $1400. For about 30-60 mins of work. I also want to know why the quickest they can get this new part is Thursday & they can't give us a scheduled date for service. This isn't good customer service or helping customers. I am at the point I just want our money back. I also want to know why they make customers pay 100% up front. I could understand if it was a specialized part but this is a common part. I am not getting anywhere so far w this company either w phone calls or emails. I emailed corporate (not their Sanford office) the company that owns their company. Hopefully someone can help resolve these issues. * On 5/26/26, the inside hvac unit started to make noise. My husband & I turned the ac off & called this company to come out to find the problem. They were quick with this service call. Riley (technician) helped us find the problem, something to do w the bracket & the fan. That cost was about $90. That was the diagnostic & stuff charge. My husband spoke to the company regarding the part & labor that we needed to fix it. We were charged:$1647.10. We had to pay the entire amount before they would order the part. We did have a little over $1100, we were short $500. Needed a couple days to have enough money. Once we had the amount, my husband called & made the payment. They said it takes about 7 days for the part to come in. So we had to wait longer w no ac in this carolina heat. I don't understand why the company made us pay for the service up front & we haven't even received anything yet from them. I can see asking for 50% up front not 100%. Regardless on 6/5/26, they state the part came in. However they won't be able to make a service call until 6/8/26. I thought they serviced people that had emergencies. Isn't being without ac an emergency? And let's state the fact we already paid for the service. Add to the fact w emergency, it would also be a medical emergency for someone that resides in the house. They wouldn't be able to come until 12-5 on 6/8. On 6/8, Riley is the technician. The part that was ordered, a brand new part we paid for has corroded wiring (enclosed pics). Even if that is the fault of the manufacturer it was sent from, does this company check items they receive when delivered? He came about 6 pm. It was later than we were originally told. I am not faulting the technician however the company that schedules the appointments. So we are going on over 2 weeks with out central ac. To me this company failed me & my husband. They are not opened right now for me to call them. I will be calling tomorrow. Hopefully things are made right. So far this company deserves a rating lower than a 1. And I will be contacting corporate too.

This company needs to have customer service training. The company scheduled service dates without…read moreconsulting customers. If you call to schedule a same day service for the technician to come and give you a diagnostic on your system is $145, and other companies charge $95-$99 for the same day. I took my AC units service contract to another company who had better pricing and better customer service.

Requested service for inspection of non-vented fireplace for home re-financing. Pleasant telephone…read moreconversation and was able to do the job within three days. Great communications and the service rep was both personal and professional. Fantastic and thorough inspection. Great customer service!!!

Don't use this company highly unprofessional and unethical. Dennis was rude and a smarty pants…read morewithout answering a single question about the issue. He left when I questioned him about the issues. Horrible experience.

After multiple reschedules for the appointment, the technician finally arrived to fix my AC unit…read more He stated that it had frozen and wanted the unit to thaw in the 85-degree weather. Once he left, I contacted another technician who resolved the issue without any problems. I would never recommend this technician to anyone else.

Our AC went out at 6pm, and they have an emergency service tech available for after hours issues…read more The tech came out and diagnosed the problem within 30 mins, fixed part 1 of the problem, and was extremely informative about cost and timeline for fixing part 2.

Sunbelt Mechanical was professional, prompt and didn't try to introduce "extra fees or services."…read more Sunbelt is locally owned and operated and is a reliable "Mom and Pop" service. "DON", our tech was very presentable, thorough and professional. I asked a few pointed questions and he was very thorough in his review and recommendations. Their price and "service plans" are very comprehensive and comparable to the "Big Box" services that will most likely not return your calls or show up. Sunbelt has ACTUAL PEOPLE that work in their office. I would ABSOLUTELY recommend their services.