Did not know this even existed! So happy I came in here! Staff were all so sweet and welcoming! Had no problems here, it was filled with happiness and sanrio! After playing Hello Kitty Adventure Island and then coming here, it definitely made me happy cause I knew all the Sanrio characters. This location does carry limited/exclusive items here that normal Build a Bears don't have. I ended up buying My Sweet Piano. My Sweet Piano is very limited now and staff told me that now is the time to get her because she may not come back in stock! Normal sized bears are around $30-$40 (Depends which you buy). Great place to come with kids and friends who are fans of Sanrio! read more

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Honestly I didn't even know there was a Hello Kitty themed Build-A-Bear Workshop until one of my close friends told me about it. The workshop is located on the 2nd floor of Westfield Century City. This is the very first Build-A-Bear & Hello Kitty and Friends Workshop with new locations at American Dream in New Jersey (opened in February 2026) and Mall of America in Minnesota (plan to open in early 2026). [Parking]: Parking rates at Westfield Century City = 1 hour free, 1 hour and 20 minutes = $4, and additional 20 minutes = $2. $32 daily max. Unfortunately the workshop doesn't offer parking validation. [Experience]: The shop has all of popular Sanrio characters and visitors can also find other hard-to-find characters like Badtz-Maru, Keroppi, U*SA*HA*NA, Pekkle, Tuxedo Sam, Aggretsuko, etc. They also sell various accessories including some of LA shop exclusive items. [Process]: There was no waiting line on Saturday at 4 PM. First select an unstuffed character from the bins (Choose Me) and follow by picking accessories. Next walk up to a staff member and decide whether to add scents & sound. Once a final decision has been made, then a staff member will assist customers on using a foot-pedal machine to fill up the character with cotton with desired fluffiness. Before the character is stitched closed, customers will go through the Heart Ceremony (make a wish and kiss a heart before it's stuffed into the character). Customers will ultimately pay at the cashier counter and can also get a cardboard carrying case for an extra charge. The whole process also comes with a birth certificate to take home. [Price]: Each plush = $38 to start, but my plush was approximately $100 when I also include other accessories like clothing (had multiple outfits), handheld items, scent, etc. [Conclusion]: This is definitely the place to visit for an unique and customized Hello Kitty plushies. read more

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OMG!! How cute is THIS?? Sanrio teamed up with Build a Bear Workshop to create the CUTEST Build a Bear workshop EVER! An all Hello Kitty store! So many adorable options to choose from and they even have a selection of clothing for the dolls! Not a cheap activity to do with your kids (these toys run about $50 and up) but definitely a memorable and fun one. Worth the one time splurge for a special occasion. Store representatives were very friendly. I just came to check out the place. I would have LOVED this as a kid. I mean, who am I kidding? I still love it as an adult. Located on the second floor of Westfield Century City Mall. read more

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I'm so happy with my Cupcake Kuromi! She's cute and adorable and kawaii and I built her at the Build-A-Bear x Hello Kitty and Friends Workshop at Century City Mall! This was such a fun experience and highly recommended for my fellow Sanrio obsessed peoples. On the second floor of the mall, right across from Hai Di Lao, you'll find this super cool Build-A-Bear shop. It's special. Super special. Because it's all Sanrio themed with the cutest characters to stuff, adorable outfits, all the cute things! Ahhh, kawaii explosion! Seriously, my nieces & I took so many adorable photos in here. We were warmly greeted and left to browse a bit around the store. When we were ready to get started, the kindest person ever helped all 3 of us with our building! I may be old, but it was still exciting pressing the pedal! I ain't gonna front. However, the kids def had more fun than me! The person helping us was a humble Sanrio expert telling tales and blowing our mind that Cinnamoroll is a boy. Like...what! How do I not know that! Staff was amazing from start to finish. Now, this is not a cheap endeavor so I'm sharing some details of pricing for an idea, but keep in mind this was in August 2025, ymmv. Each Sanrio Plush was $38, adding a heartbeat was $7.50, adding a scent was $8, and then the clothes we picked ranged from $8-11 a piece. The clothes are so cute with Los Angeles Sanrio themes on them. Now keep in mind if this is too much Sanrio for you, there are a few normal Build A Bear options. But what's the fun in that!? When all was said and done, I spent $241 for 3 Sanrio Build-A-Bears and the experience here. I let each niece pick 1 outfit, 1 accessory, scent or heartbeat, and then of course the doll. I love my $80 Kuromi doll now lolz. I will happily look at her and remember the fun I had here! Legit! read more

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It was my first time here!! Workers here are so nice!! I can't believe there are so many cute Hello Kitty and other Sanrio Characters here! Wish they have this store closer to me!! :( They have so many cute selections. I can't comment about the price because it varies. If I wasn't retired, I would definitely have bought one or two. read more

We happened to see this while we were at Century city and this is not a pop up . They are there permanently. I love how they have most of the characters. My daughter picked her favorite. The staff was nice and they sang a song together while stuffing and putting a heart in the character. We love the experience. Not bad for Sanrio where you can customize your character. $38 to start and of course you can add the voice box and dress up that will add up more money but still a good deal. read more

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This Hello Kitty & friends Build A Bear Workshop is sok adorable..i love the atmosphere and the emplyees were extra kid friendly and patient with the kids. Very clean, organized but however its a little bit small so the line gets really tight and long. Maybe they can eventually move into a bigger space or expand here. Not enough wriggle room to even look at things and fully enjoy the shop without bumping into others or without someone blocking your full view of everything and just staying real snug if you dont mind. Over all a great fun experience, it is a little pricey but its licensed so shouldnt expect anything less than that. I would tell everyone who loves Hello Kitty to chrck it out!! read more

Build-A-Bear x Hello Kitty And Friends Workshop - Toy Stores Near Me - Los Angeles, California

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Cutest xmas present ever! My sweet niece gifted me an experience to remember. After xmas we spent the day in L.A. and enjoyed building a bear. Love the collaboration of build-a-bear x hello kitty! It was really hard choosing a sanrio character because I grew up loving just about all of them. Chococat with his big ole eyes will be my new buddy. I kept him pretty bare, lol. My gang chose "converse" sneakers for him. Super cute. I and my sister-in-law must be the oldest there haha, we're young at heart. It's definitely a great place to leave all your stress behind and adopt a plushie. Makes a great gift for any loved ones on your life. It will put a smile on their faces as it surely put one on mine. Service was friendly. It was a pretty crowded day, as it was a Saturday. However, there wasn't really a wait to build your bear. If you want a birth certificate, prep it at one of the touch screens. Or you can do it online, at home. Enjoy xx read more

Build-A-Bear x Hello Kitty And Friends Workshop - Soooo cute! - Toy Stores Near Me - Los Angeles, California

If you have ever been to a Build-a-Bear this is such a great place for kids to make their own stuffed animal but this one is specific to Hello Kitty and Friends. It's located at Westfield Century City Mall on the second floor on the side closer to Macy's. They have so many choices and cute outfits. Be prepared to spend a little or a lot. You can customize your stuffy with a voice, song, scent and create a birth certificate too. Everyone is friendly and helpful and makes the experience special for the kids. We went on a weekday so it was busy but not too busy. Location just opened so I heard that the lines on the weekend especially with Christmas around the corner are pretty long. read more

Build-A-Bear x Hello Kitty And Friends Workshop - Toy Stores Near Me - Los Angeles, California

This place was adorable! I came here with some adult friends. I bought melody - (hello kitty friend). All the staff are friendly ( Katie & Jeremy) they are very polite! The price was a little expensive but the quality and the smiled when I gave to my daughter as incentives for her good grades was very precious! My other two friends love what they're bought too! Tips - plenty of parking but expensive ( $26) from 11-4pm Food court - good place to hang out! Stores- plenty of stores read more

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It's not my daughter's first Build-A-Bear experience but they only had her favorite Sanrio character, Chococat, in this location so we decided to stop by on our way from the airport. We arrived just about when the mall opened so parking was not difficult at all. The actual store is every Sanrio-lover's dream! They got a wide selection of characters, clothes, shoes, etc. The actual experience of having your own bear made is made extra magical and special by all the amazing, friendly staff. It's worth some money but seeing such joy in my daughter's eyes is priceless! read more

Build-A-Bear x Hello Kitty And Friends Workshop - With printable birth certificate - Toy Stores Near Me - Los Angeles, California

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My friend and I initially thought that this was a pop-up, but turns out this is the location here to stay. Had we known that, we probably would've not waited two hours and a half the weekend of its opening regardless I was really happy with my purchase, even though it's one of the most expensive stuffed animals I've ever owned in my life. I am obsessed that I purchased it with a heartbeat that you can add on and you can even add on a scent as well. I was so excited with all the accessories, my stuffed animal couldn't have come out any more perfect. The whole process is so fun and charming even for an adult. read more

Build-A-Bear x Hello Kitty And Friends Workshop - Besties ‍ - Toy Stores Near Me - Los Angeles, California

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I went there today with my family I love the place despite it's small. We had so much fun buying plushies that we didn't own yet. We bought like 7 different Hello Kitty x BAB. Shoutout to Briauna for being very helpful and awesome the whole time; however, another staff with braces which I don't want to mention her name was very unprofessional and rude to us. She kept telling us that there is a limit quantity when we were told by a store manager that there isn't! She got only one job but she can't finish the check out and cancel everything and had Briauna re-checkout for us. I wonder if she ever undergone a proper training before working in the store. read more

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The store itself is pretty small, but cute. When I went on a Sunday, there was only one worker so having to stand in line for 5-10min was understandable. They had all the characters I wanted so I was happy! read more

The best experience! The workers there were so nice and very helpful, one with pink hair helped us out and was very kind, will definitely be back for our next build a bear! read more

i went with my friends everyone was so amazing and friendly specifically jill, madeline, haley, and giselle. haley also repaired one of our hello kitty's that we purchased at a different time and made her look brand new!! they were awesome to talk to gave us a lot of information and were very helpful definitely coming again! lots of exclusives and worth the drive. thank you guys for making our experience unforgettable read more

Build-A-Bear x Hello Kitty And Friends Workshop - Toy Stores Near Me - Los Angeles, California

I went in on an empty thursday and saw the cutest sanrio bear & received no greeting or help from anyone. The three girls in the store were talking about how they didn't like their job and other nonsense making the magic in the store completely fade. My last straw was them not helping me through the process at all so I left without my bear & now Im super sad and bearless. I feel as if I was discriminated for not being a child but a job is a job & these girls suck at theirs they need to be employed at a McDonalds instead read more

Build-A-Bear x Hello Kitty And Friends Workshop - Toy Stores Near Me - Los Angeles, California

They are always nice and welcoming and have quality items for sale it's located downstairs on the left on the same side of the mall as Spencer's read more

I came in for Mocha and Milk and the shop is small but really cute. Employees were friendly but I just wanted to write a special thanks to Laura for making our experience extra special. She saw my bf and I were building Mocha and I had him help me make a wish with her heart and so she offered to let him add a heart in too. We have a lot of Sanrio bears so knowing my bf has also added a heart to this one was really cute. My only sadness was that this location doesn't have stamp for the pawsport! The checkout girl gave us a sticker to make up for it . read more

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other than literally every worker being painfully awkward the store is cute and wasn't super busy :) read more

Build-A-Bear x Hello Kitty And Friends Workshop - Toy Stores Near Me - Los Angeles, California

this store is a dream! my inner child felt so happy, my boyfriend didn't understand. the colors are all pink and white, and all the characters on the wall, just happiness for the whole hour I spent there. You can tell the employees love their job, there were 3 workers and they worked together perfectly, as they passed me on to each person very professionally to help me at different stations, so friendly and funny, Rose, Jermey, and I forgot the other gals name... but they all made my experience so much fun! I wish I lived close by, I wanted to buy every character but I settled for 3! read more