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    Built Right Construction & Restoration

    4.8 (50 reviews)
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    Catherine B.

    I can't recommend Built Right more highly. I bought my first home in September and decided to do a kitchen renovation before I moved in, not really understanding what I was getting myself into. The house also had some extensive termite damage that I needed to get remediated. I called in several contractors to make bids. Built Right was the only company that had consistent follow through on communication, which was an indicator of their professionalism. I decided to go with them and their professionalism continued throughout the project. Chuck managed my project beautifully. Even when there was a snafu with the countertops (out of their control) they were very transparent about what was going on and did everything in their power to make it right. Carlos, the owner, came by personally to explain the issue to me and how they were going to handle it. Despite the snafu, they finished within the time frame Chuck estimated at the beginning of the project. They worked extra hours to make sure I had a working kitchen before the Thanksgiving holiday. They paid very close attention to detail and made sure all loose ends were tied off without me having to follow up with them about any of it. I really can't think of anything to critique them on. They were working under difficult circumstances, obviously, with Covid and with me moving into the house (and working from home) three weeks before the renovation was complete. All the workers were so pleasant, professional and respectful. It was actually kind of nice to have them around despite having to work through Covid protocols.  I am so grateful to have found Built Right as I have heard horror stories about other contractors. My projects couldn't have gone more smoothly and I'm already under contract for them to replace my windows in the new year. There is no doubt I will be using them for all my future projects including a new deck, bathroom reno/addition, and garage conversion.

    The new shower.
    Christian P.

    We hired Built Right to renovate our master bathroom after a hidden leak sent water cascading through the ceiling of the room below. Built Right was one of four companies we had come out, and we went with them because: 1. Their quote was competitive. 2. Their pricing and bidding process was transparent. Their bid had a long list of all the steps and items to be completed whereas the other companies just gave a single number for the whole project. 3. They asked great questions during the first walk-through and made good suggestions for things we might want that we hadn't thought about yet. They did great work, taking the room down to the studs, ripping up two old floors, and then rebuilding it completely with tile for the shower and floor, new framing around the window, new lights, and with an added exhaust. Through the whole process Built Right was great at communicating. As with every project, you discover things when you open the walls that force you to change your plans, and our renovation was no exception. Built Right would walk us through what they found and the possible options for fixing it. Their work was completed on time and looks great. They were even really patient as we changed some minor things near the end of the build. We are very happy with our new bathroom and would definitely hire Built Right again for our next project.

    Adam D.

    Short: Great team, great crew. Thorough, thoughtful, responsive, reasonable, and skilled. They did a great job on our bathroom repair and remodel, despite short notice and having to squeeze us into an already busy schedule. I know how hard it is to find a contractor you're legitimately HAPPY with. This is that contractor. Long: Our shower pipes (behind the wall) in our condo apparently had been leaking for some time, and the downstairs neighbors' ceilings were getting destroyed. We needed to get the work done fast but right; we'd just bought a house, and were tying to put the condo on the market. I asked my colleagues for a contractor referral, and they RAVED about Carlos and Chuck at Built Right, whom they had used for a major house remodeling. They'd heard about Built Right from their friends, who'd also used them for a major home remodel. Despite the short notice, given the circumstances, Carlos scheduled us in and got a team in to gut our bathroom, find the leak, and replace the corroded pipes. From there, they put in a new shower/tub, floor tiles, and shower tiles, and repainted the vanity and bathroom walls. Our once dated bathroom now looks great! This was our first time embarking on a project like this; Carlos and team were hands on and guided us through the process. They met us at Lowe's and helped us pick out the floor and wall tiles and grouts. If you know what you're doing, you can pick up all of the materials yourself. But if you need a hand, Built Right goes the extra mile to make sure the project is working for you, and isn't bottlenecked by a bunch of errands you might not have time to run and aren't confident about doing right. They also worked around our needs and budget. In this case, we weren't looking to make the fanciest dream bathroom, so they helped us pick materials and a style that looked nice and would last without breaking the bank. No upselling for unnecessary frills. Work was done quickly and carefully. It took 2 weeks, but only because the July 4 holiday fell right in the middle. I strongly recommend Built Right. Our new house has a variety of small and large work that needs to get done; we're happy to have Built Right on our side for that work too!

    Phil I.

    Chuck, Carlos and his team remodeled the entire interior of our house these past few months. We went down to the studs in every room and replaced all new drywall, electrical, plumbing, doors, addressed structural concerns and even helped me move appliances and furniture as the project moved room to room. Either one of them was at my house every single day going over any concerns and laying out their team for day. Despite a ton of changes and adds they were patient, reasonable and flexible throughout the whole process. Mike is their master carpenter, make sure to request him on your project as he is great!

    New kitchen! Very open and feels much larger.

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    4 months ago

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    5 years ago

    Requires $100/hr to provide a quote to install kitchen cabinets. Huh?

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    7 years ago

    Quick response, professional and easy to work with! I would recommend! Thank you build right renovation

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    7 years ago

    I requested a cost estimate on Yelp and by phone message... NO Response! Definite fail...

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    Page 1 of 2

    Ask the Community - Built Right Construction & Restoration

    Review Highlights - Built Right Construction & Restoration

    Carlos and his crew - Felipe, Hector, and everyone else, did an amazing job remodeling both of our bathrooms.

    Mentioned in 28 reviews

    Read more highlights

    Redeemed Flooring & Home Improvement - Our showroom, showcasing the 9.5" extra wide plank engineered hardwood floors!

    Redeemed Flooring & Home Improvement

    (108 reviews)

    We chose Redeemed Flooring because of their reputation and Rudy's explanations throughout the…read moreplanning process. We had MSI Trecento XL Carrara Avell flooring installed throughout our home, and the finished flooring is absolutely beautiful. It has transformed our home, the new baseboards look great, and we are very happy with the overall result. The installation did take considerably longer than expected due to scheduling delays, the extensive floor preparation that was needed, and later an unexpected shortage of flooring material. The amount of dust generated during the work also made it necessary for us to stay in a hotel for 11 nights. What I especially appreciated was how Rudy handled the difficulties. He remained professional, listened to our concerns, apologized for the problems we experienced, and worked with us on compensation that covered much of our hotel expense. That willingness to listen and work toward a fair resolution made a big difference to us. Our advice to anyone planning a large flooring project would be to discuss scheduling, crew availability, dust containment, and material planning in detail beforehand. Renovations can have unexpected complications, but ultimately what matters is both the quality of the finished work and how a company responds when problems arise. We love our new floors and are very happy with how beautiful our home looks now.

    super knowledgeable, patient and through. good follow through on estimate. 30 years experience…read moreallowed me to have three competitive options. hugo is easy to work with. strongly recommend !

    Fleury's Floor Covering

    Fleury's Floor Covering

    (132 reviews)

    We recently had new vinyl plank floors installed by Fleury's and couldn't be happier with the…read moreexperience. This was our second time using Fleury's. The first was about ten years ago for another portion of our house, and once again they did an outstanding job. They were helpful in selecting a flooring pattern that matched our previously installed floors, and the estimating and scheduling process was straightforward and easy. The installation crew paid close attention to detail, and you can tell from the work around corners, transitions, and trim that they take pride in their craftsmanship and quality. We also appreciated how transparent they were regarding areas where our subfloor was uneven (which we knew would be a problem going into the job). They assessed the condition, explained the available options, and then corrected the subfloor so the planks could be installed the right way. Having a section of our hallway flat when it's been uneven for years has been a great bonus. It's reassuring to know a company like this exists in Concord. Fleury's is the only place I would use for flooring in the future.

    We first used Fleury's Floor Covering 11yrs ago for a hardwood floor repair/replacement due to a…read morefridge water leak. Fast forward to present day and time to replace 30yr old original carpeting upstairs. Because our prior experience with Fleury's went so well, naturally we returned to them for phase 2. I started with Chris at the store to present the project and he made suggestions for makers and brands to best match the Brazilian Cherry we had downstairs. Patrick was up next with onsite inspection, measurements, and bringing over samples. A complementary (and upgraded) product was chosen and install timeline was set. Javier and Kiko were next on the scene and took only 5 days to demo carpet, prep and level subfloor, and install flooring and baseboards in 4 bedrooms and a hallway. Patrick came by a couple times to check on progress and made a great suggestion to add additional underlayment. That - combined with their tried and proven method of gluing and nailing down the floor - made for the most solid-feeling hardware floor installation I've ever encountered. I'm a pretty picky customer, so when I tell you their craftsmanship, attention to detail, and finish skills are top notch - believe it. Prices and labor these days are pretty much standard all around. But if you receive this level of workmanship and flawless results, you sleep better knowing you made the right decision. Can't say enough about my experience with Fleury's. 10/10

    Hardwood Floors By Jonathan Gayer - Cut the stone for wood boards go under

    Hardwood Floors By Jonathan Gayer

    (91 reviews)

    Our hardwood floors look fantastic after Jonathan's crew finished. A family illness forced us to…read morereschedule and they were gracious with the unexpected cancellation. Refinishing hardwood is not inexpensive, but the pricing was fair. I would use them again without hesitation.

    There's a reason why Jonathan and his crew have 5-stars on Yelp and I'm glad to add on to the…read morepraise that he's received. Jonathan was an incredible person and super nice - really personable and his wife was also the most responsive person ever - always quick to answer questions and provide the quote/invoice right away as promised. I hired them to finish up flooring since I had some injuries and couldn't finish up the work and their quality and speed was phenomenal. I have an eye for attention to detail and their crew was above and beyond in how they did the flooring, going the extra mile for things that normally would be a quick shortcut for contractors hoping the customer would miss it but they didn't take any shortcuts. They were reasonably priced - not the highest or the lowest quote but Jonathan was what sold us on the work and we're more than happy to have gone with him and have recommended him to other neighbors. There's a reason why they are so backed up with work! They're popular for a good reason. They're finishing up the work today and the guys are respectful, clean up after themselves and super nice to chat with. Definitely would recommend Jonathan and his crew to anyone looking to have the best flooring done the right way. Just like their slogan says!

    Concord Carpet And Hardwood

    Concord Carpet And Hardwood

    (93 reviews)

    Mark and his team responded via Yelp projects He took my…read moreinfo and sent out a restoration team for a dishwasher leak damaged floor Next he visited with a cabinet team to get the island cabinets addressed Finally his floor team worked its magic and got the job completed in the committed time frame At no stage did he oversell, under promise Mark and his team were professional, kind and super responsive Take a look at the before and after pictures and see for your self If you have a restoration, cabinets or floor repair work - Mark and his team are your answer !

    Mark, Johnathan and team are amazing! A few years ago, I hired them to redo the flooring in my…read morekitchen to the beautiful Gaia America Cherry LVP. This year, I wanted to replace the carpet throughout the house with the same. After getting several bids, it was clear that CCH was the best price BY FAR. They even worked with me and the manufacturer to get extra discounts since I would need to redo the kitchen as well to match the latest LVP version. They finished the job (~1900 sqft) in just about 4 days and they even helped move many items including disassembling my master bed, at no additional cost! The team is super respectful, and the attention to detail (while not perfect) far exceeds what I would expect given their competitive price point. I am also really impressed with Mark's responsiveness over text, providing updates and responding to concerns - including after hours! His and his team's level of customer service, again, is really top tier. For example, when his team accidentally broke a couple of ethernet cables, he offered to deduct the cost from the bill right away. And at the end of the job, he encouraged me to compile a punch list of any issues that needed to be addressed in a return visit, which should happen very soon. Despite pretty much all of the work being finished - he has not asked for the 2nd half follow up payment yet - not until they complete the punch list at the followup visit. Really commendable company! I also love the music the install team plays during their work (they are also willing to turn it off if the customer needs it quite). So I was thrilled that they were willing to send me the youtube play list. Happy to recommend this company for your next flooring needs! I may even be trying them out for a bathroom remodeling project soon via their partnered remodeling company. Fingers crossed!

    Pacific Coast Carpet - Installation begins!

    Pacific Coast Carpet

    (154 reviews)

    Doing our hardwood through Costco and Pacific Coast Carpet is the contractor. Great folks. Mike and…read moreZachary have been great to work with!

    I was hooked up with PCC through Costco, and couldn't be happier. Zack explained the whole…read moreinstallation and prep process to me so I understood what potential unknowns may pop up since I was replacing floors the old owners put into my condo. He also explained the difference between the two types of LVP and whether I actually needed something super thick. The two other places I obtained bids from didn't do any of this, so it was much appreciated, and I felt like I could actually make an informed decision. I ended up going with one of the colors he suggested for my floors after showing him a few things in my home that were in the color range I was interested in. For the indecisive amongst us, it was super helpful to have someone cull down the extensive options. Aguilar and his team did an amazing job despite the curveballs my condo threw out. Turned out the prior owners installed the old LVP on top of tile, multiple layers of linoleum, cement board or another layer of LVP depending on the room (landlord special?). This meant a lot more demo than planned and no ability to reuse my baseboards (well, the former owners glued those down too, so they were breaking anyway). This was communicated to me within a few hours of starting demo, and when I got home from work, Aguilar showed me the different rooms and just how badly uneven the cement was in some of the rooms. I appreciated the clear communication and explanation. Zack also got me an updated bid within 24 hours so we could move forward and stay on track. I have seen some of my neighbors' floors after they have had them done, and mine look sooooooooo good compared to theirs. The team paid so much attention to detail, even cutting a one inch piece of baseboard to fill in this weird spot in my bathroom, and going through and filling in the nail holes on the baseboards so you can't see them. I feel like I live in a completely different home now. Big plus for me living in an HOA is that they left the area outside my unit I share with neighbors tidy and cleaned up at the end of each day, and frequently vacuumed areas inside. They ended up moving all of my furniture into my living room because I decided to decamp to a hotel for the first few days in light of all the extra work needed so they wouldn't have to work around me. They put up plastic to block off the space to minimize dust, and also covered the TVs on my walls with plastic, too when working in those spaces. Mayra was also great with scheduling and working with some of the dates I needed to work around and confirming with me. Mike was also great in delivering my flooring. Also, shout out to Mike for picking up paint from me at the hotel I was staying at so they could paint my new baseboards before installation.

    Built Right Construction & Restoration - contractors - Updated September 2026

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