!! DO NOT WORK WITH THEM PLEASE !! DO NOT WASTE A SEC TO CALL THESE JERKS !! They are a FRAUD company. The technician Louis was there on the job who took 3 days to finish the job where he estimated 1 day initially and without asking for any help. I hired them for getting me a new water line for which i paid $7300 and they were to complete this job in 1 day. They sent one guy first day and he worked from 10am-4pm and called it a day. 2nd day started the work at 10am and at 5pm says i wont have water until next day. Somehow after me pushing him connected the line at 9pm. Came 3rd day and finished up the cleaning and fix the leaks. Manager calls me asking for 5 star review and I was like are you really so far off from reality that you dont even have a hint of what was going on for past 3 days. I asked for compensation and the best they could do was 300$ and i declined it. For 7300$ i would expect a decent company to send min 2 guys to finish the job in a day or max finish 2nd day at a reasonable time. The job they did was nothing worth more than 5000$ . My handyman quoted 2500$ for the job but I wanted a licensed plumber to do this and this is what I got. Licenses of such companies should be cancelled , i will reach out to concerned authorities to get justice here. Such companies take their customer for granted. Also they charged me 100% before they even started to work when I only gave authorization for 50%. Rest 50% was to be paid on completion of job. One biggest mistake i made was to not take a detailed scope of work from them which mentions estimated time of completion and the jobs that would be completed under the proposed amount. Louis bosses boss was on a call with me and said your job was done , he did not care if it took 3 days to do a job that could be done in a day if there were 2-3 people on the job. Such a joke these guys are. read more

Carlos was awesome! Bumblebee responded to my Yelp request in under 5min. Carlos was out 30-45min later. He was quick to respond, quick to get the job done, had a wonderful demeanor and just frankly got it all done quickly, painlessly and inexpensively. Thank You Carlos! Maybe we got lucky on all accounts - but the bottom line is it was done well, quickly and reasonably. And on a Saturday. $53!! Can't beat it.. read more

I had a leaking toilet in the master bedroom. My husband was a plumber early in our marriage. Unfortunately, I lost him 4 years ago. I called Bumble Bee and Anthony was at my house in about an hour. He was great!! All the toilet needed was a new wax ring. He had the work done and at a very reasonable price. I will be using and recommending Bumble Bee to all of my family and friends. read more

The AC division is great! Came on time and fixed AC Angel was great! Primo assured him and gave us help changing filters!

Angel checked out my A/C and recommended a few maintenance issues that needed to be addressed. He developed a price list that was very reasonable. He was very thorough, polite and competent. I highly recommend Bumblebee for any A/C system-mine is going on 40 years old. I also used them for plumbing repair also with good results. read more

I was surprised and dismayed to be charged $552 for a bathtub overflow gasket. They are on Amazon for around $10 . While I understand diagnosing the source of a leak can be challenging, I wish the plumber would have thought to inspect the gasket before cutting a hole in my ceiling to find the leak. On a positive note, the plumber was courteous and professional. read more

We've used Bumble Bee Plumbing for over five years, and their service is fast, reliable, and accurate. Their customer service is unmatched and all technicians are knowledgeable and professional! read more

Our water heater went kaput and needed to be replaced. We contacted Bumblebee Home Services and they sent Dylan to look it over. We decided to use Bumblebee to replace the water heater. Dylan came back and spent 4 hours replacing everything from the walls and ceiling to the water heater itself. He did superb work. It is the highest quality. He explained everything from the use to the maintenance to the financing. He answered all of my questions. I would highly recommend Bumblebee Home Services! read more

I was a member of Bumble Bee plumbing and paid monthly dues for over two years. I had two large plumbing jobs completed 1.) replaced water heater and 2.) installed a new hot water line, from the water heater to the kitchen. Both big expensive jobs! So when I had a small service call to replace the cartridge in my shower faucet, I expected a small price. I was overwhelmed when the technician said $500.!!! I said no and he said he could take $100. off. Only because I had relatives staying overnight did I agree. He replaced the $15.-$20. cartridge in about 20 minutes and charged me $403.!!! So I cancelled my membership. I do NOT recommend this company. read more

I contacted Bumblebee regarding a arc fault tripping one of my circuit breakers. Robbie Kim responded quickly and did a very thorough inspection providing me with several options and the pros and cons of each. I found him honest, customer-oriented, experienced and the options he offered were a great value for the work being performed. After I selected the option I wanted, Robbie performed the work and did a fantastic job. I highly recommend Bumblebee and Robbie Kim! read more

I have to say I am incredibly disappointed with Bumblebee Plumbing. I provided the equipment to replace a garbage disposal. And they literally charged me $475 for one hour of work I checked with my other plumber and he told me he would have charged me $339 and would have included the equipment with the warranty. So not only did I spend much more, but I actually had to provide them with the equipment. Unfortunately, my other Plumber was sick and couldn't make it out on time. I don't mind paying more but to get gouged like this is incredibly disappointing. I have used Bumblebee before and I don't remember them ever doing something like this. You guys lost me as a customer forever. read more

Long story short, I was on a service plan. Called to have a leaking hose bib replaced. The quote was $923.00 discounted from more than $1000.00 because I WAS a member. I declined - not so politely. Then the serviceman called the supervisor to get a better price, which was $650.00. I again declined. Called my handyman, who came the next morning, and with parts and labor (which maybe took 15-20 minutes) total price $150.00. It was fixed perfectly and professionally, and for about 1/10th the cost of Bumblebee plumbing. If you want to pay $900+ dollars to replace a $20 hose bib, this is your company. I did terminate my monthly membership. So disappointed. Gouging an elderly widow is not ok. Do Better Bumblebee. read more

Horrible pricing, $500 to snake? That insane! $700 for a garbage disposal ... the pricing is just awful! Not for the people at all. The guy was informative and professional, the company is just bad with pricing read more

I had Bumble Bee out to repair a leaking toilet. Abraham was the plumber that came out and he quickly identified the issue, the seal needed to be replaced. He pulled the toilet and discovered that the entire toilet was installed incorrectly by another company (we only had 1/2 of the drain pipe open). He fixed in under an hour! He also checked my water pressure and various things while he was here. Shocking thing was the price was REALLY REASONABLE for everything he did! I will definitely be calling them and Abraham again! read more

Bumble Bee Home Services - You can see that the seal is bad and only 1/2 open. - Plumbing Near Me - Glendale, Arizona

Adrian was great! I had to call for assistance with multiple things...drainage help in my kitchen and bathrooms and I needed a new garbage disposal as well! Adrian was on time, professional and went right to work and got things done. He was very trustworthy and knew what he was doing. Definitely recommend, thank you! read more

Had a leak in kitchen and Donny G did an amazing job! Very nice and respectful gentleman. Overall staff @bumble bee are high quality customer service from returning calls and scheduling services to f/u calls on services that were already completed. If you need someone to come out and fix your plumbing needs call Bumble Bee plumbing AZ and ask for tech. Donny G. Thank you again guys we had a very nice plumbing service from your company. I would definitely recommend you to my family and friends. read more

Bumble Bee Home Services - Plumbing Near Me - Glendale, Arizona

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Bill messenger did a great job, thank you. Bumble bee has been our plumbers for years now. They will not let you down.

If I could give this 8 stars or more I would! Vicente was absolutely fantastic from start to finish. He was very knowledgeable and informative and did the job perfectly. I was hesitant being in a apartment unit but it was such a smooth and easy process with him. He was fantastic representation for the company and I will definitely call Bumble Bee Plumbing for any future repairs. The schedulers were also great and easy to communicate with. I found this company easily on yelp and the responded to my quote within one minute of sending it. Thank you for all your help on a Saturday for a same day repair! read more

Technician Scott was nice. Service was requested for morning, he didn't arrive until 3:30pm, would have been nice if the company proactively reached out, communication is important! The cost was very expensive!! The tech did not confirm the hands free feature of the faucet worked, which it does not. 11/13: spoke with Valentine yesterday, went over my concerns, he scheduled Scott to return today. Scott arrived as scheduled and got the hands free feature working and I do appreciate that. 11/23 edited to add: had 2 different plumbers look at additional work we were told was needed at the visit on 11/9 and both said the additional work is not needed!! Apparently it's very common to try to upsell. Seems simply dishonest. read more

Jose was polite, clear about problem,cleaned up everything when done. Excellent! Bumble Bee service is fast and phone staff polite. Hard to find this kind of service. read more

I highly recommend Bumble Bee Plumbing! Very responsive and fixed our issues within 24 hours. Thank you Alyssa and service professional Matt for all your help!! read more

Adrian the tech was extremly kind, professional, courteous and knowledgeable. Most important on time..

i requested service last saturday for water softner repair and set appointment for this last monday. received no call to let us know they were on way. i called office to find out technician time frame, got hung up on. never again will call this comoany. read more

The service was prompt and the technician was thorough and knowledgeable. The office staff kept me informed of scheduling changes and were extremely supportive. I was a bit surprised by the expense, but, you get what you pay for, and I'm very happy with the results! read more

Got the work done that I asked for and more.Employee was nice. Took a lot longer than expected. Later found out I paid almost three times what I should have. Also the handle on the toilet is loose and it rattles and it is in a he wrong position it come over the lid. I am having to save some money so it can get it fixed. Never had this problem before. Don't really trust them to come back. read more

We discovered a leak in our outside faucet and called a local handyman and requested a call back. Didn't hear back so we called bumble bee. They were great. Promised to find a plumber and would fit us in ASAP. Within a few hours we got a call that Bill would be by shortly. End of story faucet was repaired, new fixtures for our hoses and no leaks. Our plumber was so polite and went right to work and boom! We will always call Bumble Bee for any plumbing issues. read more

Big shout out to Adrian! We like to stay on top of our plumbing so we called Bumble Bee . Adrian came out looked at everything addressed all of our concerns and gave us options. We had a sink put in a couple of bathroom faucets and some toilet parts replaced. The best part of it all he finished the same day!! Great experience we will have them come out again!! read more

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As always the service Phoenix Tool & Gage, Inc. received from Bumble Bee Plumbing was first class. Your service rep Xavier did and outstanding job and advised us of what the complications were with our plumbing issue. Thanks again and keep up the great work. Babe Serago read more

One star only because at least one is required but that star goes to the office staff and no one leading this company or treating their customers like this. This company "seems" nice (office staff is fantastic and issues get escalated to a lead who reaches out promptly) but we learned the hard way never to hire plumbers that work on commission! We over paid GREATLY not getting 2 other quotes in an effort to get drains cleared for our renters at our rental property. They charged over 800 for one tub and one sink in the same bathroom and told us we had a leak in the pipe from the house to the sewer and made sure to tell us it was really bad, that if they had to guess they would say only 1/4 of water was draining through to the sewer. They couldn't explain why they had been there 6-8 months prior unclogging the same bathroom drain when our renters work out of town and aren't using the shower daily and were happy to charge us again for incompetent work and repeat themselves over and over with how we probably need to have the drains snaked and hydro jetted because if we only have them hydro jet the pipes, they wouldn't get what a snake could get and visa versa. We got a second and third opinion today with other companies and were not only told there was no leak, but were shown the camera looking through the pipe from house to sewer in real time telling us this company is deceitful, greedy and can sleep at night giving people disastrous news with an estimate of $10,000 for something that was NOT even true! Makes you wonder if they did an incompetent snaking job 8 months ago to ensure they were called back to work again. We will be sure to tell everyone we know NOT to use this company. Despicable! read more

Driver #7669 drives like he the only guy on the road. Going 60 plus in 40. Weaving in and out of traffic no turn signal. All in the phone as well read more

Bumble Bee Home Services - Plumbing Near Me - Glendale, Arizona

I had a pinhole leak in a hot water supply line. Called Bumblebee and they immediately had me on the schedule for that day. They called me 2x with updates on the timing. Jose Gomez and Murphy came out, evaluated everything, explained how they would do the repair, gave me the quote, and got to work. Friendly and professional. We are loyal customers. I've found them to be prompt, upfront and ethical. read more

left new plumbing in wall loose, no support and supply hose to toilet is to short hitting shut off knob on angle stop. not a good plumbing installation. read more

I work graveyard shift, I expect bad sleep when I have any service call. I specifically asked for 1st appointment or after 2pm. My appointment was made three days early and this wasn't an emergency. Staff said they start making calls at 7:30 the day of. At 7:45 I call and she said I should be getting a call shortly, two hours later I have to call and am told when they are coming. Garbage disposal replacement. I explain I don't want the cheapest and not the most expensive but somewhere in the middle. The price with the "service club" is cheaper so I say sure and the price is $850. As it is explained, a pipe is installed wrong and this also needs to replaced. A search on Home Depot for these items is 109.00 (disposal) and $5 (for the 1.5 inch P-trap pipe). $850. Initially I tell them to start and then change my mind and agree to pay just the service call fee. A 'mandatory' call to the office by the tech after that and they bring it down to $494. The fact that you can just drop the price $350 tells me that you are overcharging customers who aren't plumbing savvy. No, will not be using this company again. read more

Bumble Bee Home Services - Plumbing Near Me - Glendale, Arizona

Second time we've used Bumble Bee Plumbing. First time was to replace a shower valve,,,,,Excellent job, timely, within budget and they solved a hot water problem in the kithen as a bonus. This call we need a washer bar replaced as the old one had frozen up. Our Tech Jose Gomez was on time, repaired/replaced the device in less than an hour and the place was spotless when he finished. Rates are very reasonable for this day and time and the dispatch and customer contacts gals were superb. They stayed in contact and were very professional. I highly recommend Bumble Bee Plumbing. read more

The service requested was for a leak on outside patio hose connection, and low water pressure in my main bath. The initial cost was over $1200 to get it fixed. This was way above the other 2 appraisals. The man who came, said if I would get it fixed now, he would drop it to $666, He also offered it at $1000 plus. I promised another company for their evaluation also. This snaking around made me feel very uncomfortable in working with them. read more

Found them on Yelp as a family run business that is licensed and bonded. The response from them was very quick after putting out my request on Yelp to have a kitchen facet replaced with a new one my wife had purchased. They were very accommodating even when the Amazon delivery was delayed and rescheduled us for the new day. Dan who came was following COVID 19 procedures and was very knowledgeable in the process. He had to replace to shut off valves and did not charge for fixing the sink drain he found to be sub-standardly installed. Price was a little more than what I had first thought but fair with all the work they did. Dee Dee the office manager also followed up after the work was done to insure my wife and I were happy with the work. Looking for a plumbing company that is fast flexible and fairly priced call this company for your work. read more

Bumble Bee Home Services - New Kitchen sink that was replaced - Plumbing Near Me - Glendale, Arizona

When I called company I specifically asked service call fee and was told $65 but when tech got to my house to check out issues and finished his check , He gave me breakdown of services and he was goint o charge me $340 fro inspection plus the $65 service call ..ALL SERVICES EXTREMLY OVERPRICED flapper changed on toliet $350 x 2 toliets and a pressure valve changed $1250 the part cost $79. I am a small business owner and respect knowledge.. but come on ..excess pricing will not get ur business far!!! read more

Victor and Jesus were absolutely amazing. I have a manufactured home and wanted to switch out the bath tub drain to a black one. I used a drain wrench and it loosened just fine but it just kept turning around and around. They tried to fix it from above the crawl space but it did not work. It just happened to be 109 degrees outside that day and Victor crawled under the house ( no small task because the crawl space is a belly crawl space). They installed new drain piping and I am good to go now. They are the best guys and I wouldn't have anyone else do my plumbing. They answered all my questions and were patient with me. I highly encourage anyone looking for a plumber to call Bumble Bee! read more

I need to update my review. Initially, things seemed great. But over and over, I have needed them to correct things: mostly having to do with leaks, which can be devastating if not caught and very costly in damages. The customer service is phenomenal (which is why I'm giving them two stars), but it's very frustrating to have them constantly come back to fix their work. Their technicians just aren't up to par. I have two valves that weren't even installed a year ago that leak. I won't be having them correct their mistakes once again. Because these were already "corrected" after they were installed. I've had to miss work enough... read more

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Always reliable and speedy. This time some unexpected needs came up and Jose analyzed the issues and offered a few solutions, explaining options. We have met him before and he is always knowledgeable, courteous, and informative. Our home is older and there are frequently surprises we find, and appreciate the explanations of what is going on and what options are available to us. read more