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    Bundy Canyon Super Storage

    2.6 (20 reviews)

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    Extra Storage Lake Elsinore

    Extra Storage Lake Elsinore

    (9 reviews)

    I had an extremely disappointing experience with this storage facility before I even set foot on…read morethe property. I rented a unit online on a Sunday, completed the lease, and uploaded my driver's license--just as required. The next day, I called to get more information, and the person I spoke to (relief manager Jackie) was immediately rude and dismissive, as if I was bothering her. I explained that I live over an hour and a half away and that the office hours don't work with my job schedule, so I wouldn't be able to come in before moving my items. I asked if I could move in Monday and stop by the office on Saturday when I was finished. Instead of trying to help or offer a solution, Jackie raised her voice, got condescending, and told me I was "more than welcome to go somewhere else closer to where I live." I was shocked. This is a storage facility--people often move from out of town. Her tone and attitude were completely uncalled for and unprofessional. The next day, the manager called me, equally snarky, and told me they had reviewed the call and decided to cancel my rental and refund my money since "it just doesn't work for you." No attempt to resolve, no apology, just a very smug, condescending tone as if I was the problem for simply asking a basic question and needing flexibility. When I asked for the manager's name and the regional or corporate contact info, she refused and then hung up on me. I called another nearby location just to try to get the regional manager's contact info, and was told they'd pass along my message. I never heard back. This location clearly does not care about customer service or doing what's right. The staff are rude, unprofessional, and make it very clear they pick and choose who they want renting at their facility based on personal attitude--not policies or procedures. They will hang up on you, talk down to you, and dodge accountability if you try to escalate the issue. If this is how they treat someone before they've even moved in, imagine how they handle real problems once your stuff is inside. I cannot recommend this facility to anyone. If you care about professionalism, safety, or being treated with basic human respect, rent somewhere else.

    We have used several storage facilities in our lifetime, Extra Storage in Wildomar is one of the…read morebest. Friendly, accommodating, goes the extra mile in explaining the contract and space usage. Happy storage folks.

    Wildomar Storage & RV - Wildomar Storage & RV at 33868 Mission Trail in Wildomar, CA

    Wildomar Storage & RV

    (14 reviews)

    Since I cannot respond directly to the "business owner's" reply to my previous post, I will respond…read morewith a new post here. First, yes, I was your tenant. My RV was stored under my wife's name. Next, NEVER did your staff endure obscene language from me. There were times when I was rude, BUT ONLY WHEN you and your staff were rude to me first. I'm your customer I expected better from you. On the day when you ABSOLUTELY told me to drive through a partially opened gate, I had to stop myself, several times, from responding in kind toward your rudeness to me. In the end, it was YOU WHO DROVE ME AWAY AFTER NEARLY TWO YEARS OF SATISFACTORY SERVICE. You are an intolerable young lady. PS - I noticed your troll Lyn S (or was it you directly?) left a GLOWING review ONE DAY after my original post. How convenient.

    One of the worst storage units I have ever used. In the time I was there they raised their rent…read morethree times. I started out paying 112 and then a year later it went up to 132 and then a few months after that it went up to about 147. And they won't tell you they are raising the rent they secretly do it. I confronted them about it the first time and was met with your address isn't correct, so I made sure to correct that. However, they had my email and my phone number which never changed. They wouldn't send me a notice when the rent increased but if you were a day late with your payment you got a phone call AND an email. The lady that patrolled, I believe she was the manager, wasn't very friendly either. I would seriously avoid!

    Bundy Canyon Super Storage - selfstorage - Updated June 2026

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